Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

DevOps Engineer

Company: Leonardo.Ai

Location: Australia

Posted Nov 12, 2025

Leonardo AI is a generative AI platform that empowers users to bring their ideas to life. They are scaling their engineering teams to design systems and infrastructure that keep creativity limitless for hundreds of millions of users worldwide. The company is looking for a DevOps Engineer to join their Platform Tribe and work on building and scaling infrastructure, supporting GPU optimization, improving CI/CD pipelines, strengthening observability, contributing to integration projects, upholding DevOps best practices, and keeping learning and sharing.

Senior Backend Engineer - Cross-Chain Solver

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Senior Backend Engineer CrossChain Solver to lead the development and optimization of their crosschain solver, which is critical for executing fast, reliable, and cost-effective crosschain transactions.

Associate Partner Manager

Company: Shippo

Location: USA

Posted Nov 12, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and tools to help them succeed. The company values its partner ecosystem and aims to provide proactive support to smaller, high-potential partners. The Associate Partner Manager role is designed to nurture and grow these emerging partnerships, ensuring they feel supported and strategically guided as they scale.

Strategic Partnerships Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

Quantinuum is seeking a Strategic Account Executive to drive growth through deep collaboration with key technology partners. The role involves forging high-impact alliances, aligning joint value propositions, and accelerating the adoption of quantum computing solutions across enterprise, government, and academic markets. The ideal candidate will have 12+ years of experience in complex enterprise technology sales, strategic account management, or partner leadership roles, with a strong track record of building strategic partnerships and exceeding revenue targets.

Full Stack Engineer

Company: Wiser Solutions

Location: India

Posted Nov 12, 2025

Wiser Solutions is a company that provides instore and eCommerce intelligence tools to help brands, retailers, and retail channel partners optimize pricing, marketing, and operations. They are seeking a highly capable Full Stack engineer to develop their suite of product offerings, which involves collecting, categorizing, and analyzing large amounts of semistructured data from various sources. The ideal candidate should have experience with NodeJS, TypeScript, React, Redux, GraphQL, AWS, Kubernetes, Terraform, and databases like Postgres, MongoDB, Redis, and Elasticsearch.

Staff Engineer - Site Reliability

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is a company that builds automation and AI tools to help businesses scale. They value diversity, remote work, and a culture of learning and collaboration. The company is looking for a Staff Site Reliability Engineer with deep observability expertise to lead a multiyear reliability strategy and influence organizational culture and practice.

Growth Marketing Manager

Company: Cyderes

Location: USA

Posted Nov 12, 2025

Cyderes is a cybersecurity company that helps organizations be everyday ready for threats. They specialize in building practical IAM exposure management and risk programs, stopping active threats fast with MDR that works with existing security tools, augmented by AI and driven by seasoned operators. They are hiring a Growth Marketing Manager to own and optimize inbound and outbound marketing channels that drive qualified pipeline for Cyderes.

Deal Desk Manager

Company: Bishop Fox

Location: USA

Posted Nov 12, 2025

Bishop Fox is a leading authority in offensive security, providing solutions such as continuous penetration testing, red teaming, and attack surface management. They are hiring a Deal Desk Manager to oversee RFPs, security questionnaires, and deal desk operations, ensuring alignment with company policies and industry best practices. The role requires expertise in RFP tools, Salesforce, finance, and deal desk procedures.

Senior Product Designer - Hyperliquid

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a Senior Product Designer focused on perpetuals trading to deliver designs in a remote environment.

Sales Development Representative

Company: Guidebook

Location: USA

Posted Nov 12, 2025

Guidebook is an event management software company that helps organizations create mobile apps for events, conferences, and other gatherings. The company is seeking a self-starting Sales Development Representative to generate new business opportunities. The role involves outbound sales, lead generation, and working with a global team. Guidebook offers competitive compensation, benefits, and a positive company culture.

Engineering Manager - Developer Impact (Developer Experience)

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is seeking an Engineering Manager to lead the Developer Impact team, which focuses on improving developer productivity and velocity through automation, AI, and internal tooling. The role involves managing a team, identifying and eliminating friction in the development process, championing best practices, and applying AI to developer workflows. Zapier values diversity, remote work, and a culture of experimentation.

Senior Software Developer - Scheduling

Company: Jane App

Location: Canada

Posted Nov 12, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and work-life balance. The company is looking for a Senior Software Developer to join their Scheduling team to design and build scheduling experiences, integrate with other systems, and adopt AI tools.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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