Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Key Account Manager  - Hematology/Oncology

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a remote Account Manager based in the West Coast to support the growth of provider engagement operations in the US Midwest and West Coast. The role involves building relationships with oncologists, educating healthcare providers about Massive Bio's clinical platform, and contributing to strategic mapping efforts. The ideal candidate should be dedicated, hardworking, and focused on revolutionizing cancer care.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a HematologyOncology Account Manager in Argentina to join their remote team. The role involves building provider networks, identifying strategic partnerships, promoting services, and supporting patient enrollment in clinical trials. The ideal candidate should have a BSBA degree, 3+ years of sales experience in HematologyOncology, an extensive network of Hematologists/Oncologists, and excellent communication skills.

Software Engineer, Senior - C#

Company: Blackbaud

Location: Remote

Posted Nov 10, 2025

The role of Senior Software Engineer involves all phases of the development lifecycle. The candidate should have experience in object-oriented development and engineering best practices. The role includes designing, building, and maintaining efficient and reliable code, participating in Agile development, collaborating with other engineers, and ensuring compliance with web standards and accessibility requirements.

Medical Virtual Assistant (Bilingual - Spanish)

Company: Angel City VA

Location: Remote

Posted Nov 10, 2025

Angel City VA seeks a Medical Virtual Assistant with strong organizational skills and experience in healthcare settings. The role offers competitive compensation, remote work flexibility, and opportunities for professional growth. The company emphasizes an inclusive workplace and compassionate patient care.

Senior DevOps Engineer

Company: Ten Mile Square Technologies

Location: Remote

Posted Nov 10, 2025

This job description highlights Ten Mile Square Technologies as a high-end tech consulting firm offering competitive salaries ($140,000-$160,000) and comprehensive benefits including medical/dental insurance, 401k contributions, and remote work options. The role involves solving complex technical challenges in DevOps, cloud architecture, and security compliance, requiring expertise in AWS, Kubernetes, and CI/CD practices. The company emphasizes innovation, professional growth, and a collaborative environment for skilled software engineers.

SaaS Software Technical Support and Customer Care

Company: SureDone

Location: Remote

Posted Nov 10, 2025

SureDone is a SaaS-based multichannel ecommerce platform that helps businesses manage their products, inventory, pricing, and orders across various channels. They are looking for a SaaS Customer Support Specialist who is friendly, confident, curious, articulate, and resilient. The ideal candidate should have excellent communication skills, be able to work independently, and have a good familiarity with Microsoft Excel and online software. They offer competitive compensation based on experience and provide benefits such as health insurance, 401k, disability, and life insurance.

Embedded Linux Field Engineering Manager

Company: Canonical

Location: North America,Latin America

Posted Nov 10, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring an Embedded Linux Field Engineering Manager to lead a team in presales and professional services activities, working remotely in one of three geographic regions. The role requires extensive Linux experience, proficiency in programming languages, and strong interpersonal skills.

Commercial Account Executive - Mid Market

Company: GitLab

Location: Japan

Posted Nov 10, 2025

The role of a MidMarket Account Executive at GitLab involves managing relationships with prospective and existing customers, articulating the value of GitLab, building a strong pipeline, prospecting and closing new business, ensuring adoption of solutions, collaborating with partners, creating accurate forecasts, contributing to root cause analyses, communicating lessons learned, and collaborating with cross-functional teams. The ideal candidate should have experience in SaaS sales, be motivated and results-oriented, and share GitLab's values.

Professional Services Application Developer

Company: Delbridge Solutions Inc.

Location: Remote

Posted Nov 10, 2025

Delbridge Solutions is a fast-growing technology company with offices in North America and Europe. They implement world-class software solutions for Fortune 1000 clients. The company values collaboration, recognizes employees, and welcomes applications from people with disabilities.

Healthcare Recruiter

Company: SmartScale360

Location: Philippines

Posted Nov 10, 2025

The job overview describes a Healthcare Recruiter role focused on sourcing, selecting, and onboarding caregivers for senior care. The position involves managing the full recruitment cycle, building relationships with candidates, and collaborating with hiring teams. The role requires experience in recruitment, strong communication skills, and proficiency in Microsoft Office and recruitment platforms.

Distinguished Security Engineer – FedRAMP High - Director Level

Company: Saviynt

Location: USA

Posted Nov 10, 2025

The job posting is for a Distinguished Security Engineer Director-Level Individual Contributor role at Saviynt, focusing on leading the company's FedRAMP security mission. The role involves driving FedRAMP certification, governance, and continuous monitoring, as well as hands-on security engineering, cross-functional security enablement, and compliance expansion. The ideal candidate should have extensive security architecture and engineering experience, FedRAMP authority, technical expertise in cloud and modern application security, and strong leadership and communication skills.

Corporate Partnerships Executive

Company: Sumundi

Location: Remote

Posted Nov 10, 2025

Sumundi is a company committed to developing cutting-edge software solutions to increase productivity and scalability while leading innovation and digital transformation. They seek a dynamic Corporate Partnerships Executive to develop strategic partnerships, drive sales growth, and expand business reach through strong negotiation skills, excellent communication, and a proven track record of successful partnerships.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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