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People Project Manager

Company: Cloudflare

Location: USA

Posted Mar 12, 2024

<div class=contentintro> <div>About Us<div> <div> At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <div> <div> Available Locations Remote US About the Role Cloudflare is seeking a highly skilled and technicallyoriented project manager to lead and manage global People team projects You will drive project excellence and help the People function execute more efficiently against global and crossfunctional initiatives You will be able to work with the entire People Leadership team to lead and manage our most impactful People projects from initiation to completion ensuring timely delivery within scope and budget Having recently exceeded $1 billion in revenue this Project Manager will be joining at an exciting point of growth as Cloudflare plans to scale to $5 billion in revenue and from 3800 to 10000 employees in the next five years Our focus is finding the best people to work at Cloudflare and enabling them to do their best work As we continue to grow scale and mature our operations we are looking for a proven Project Manager who is highly organized and motivated to solve tough problems that come with fastgrowing dynamic and global teams <ul style=> <li style=>In this role you will report to the Head of People Operations leading complex and crossfunctional initiatives that support our broader People team strategy<li> <li style=>This is an exciting opportunity to partner with all People team functions and our crossfunctional partners serving as a project leader in establishing and teaching project management methodologies and tools that help the People function execute projects optimally <li> <li style=>You will also help manage our People team planning process publishing our People team goals and establishing a cadence of regularly reviewing progress and ensuring initiatives stay on track<li> <li style=>You will help tell our story and convey key messages by developing slides for companywide presentations <li> <li style=>We passionately believe in leadership at all levels and our fast growth creates special opportunities to really stretch our team members to acquire new skills and grow on the job We are looking for candidates that are agile able to move with speed and balance between presenting to senior executives while at the same time diving deep into the details of the project plan<li> <ul> Responsibilities <ul style=> <li style=>Ensure strategic priorities are met by aligning projects to company and People team goals<li> <li style=>Develop detailed project plans outlining tasks timelines and resource requirements Identify and mitigate project risks early engaging the appropriate stakeholders<li> <li style=>Implement change management strategies ensuring smooth transitions and minimal disruptions to daily operations<li> <li style=>Partner across various stakeholders in the business as well as across People functions to gather key requirements and gain support for the change prior to release<li> <li style=>Utilize datadriven insights to monitor project performance and make informed decisions<li> <li style=>Prepare regular reports and presentations for senior management highlighting project milestones and outcomes<li> <li style=>Develop execlevel presentation slides for broad consumption that tell a compelling story<li> <ul> About You Minimum Qualifications <ul style=> <li style=> <ul style=> <li style=>10+ yrs managing highimpact projects with multiple stakeholders and business functions<li> <li style=>Proven working experience as a project manager in the technology sector preferably with an international consulting firm<li> <li style=>Demonstrated experience in developing and maintaining project resources and planning tools eg project plan scope status updates resource plans risk plans with associated mitigations<li> <li style=>Expert level slide making capability<li> <li style=>Selfstarter whos able to execute with minimal supervision and some ambiguity<li> <li style=>Experience in driving collaboration accountability decision making and governance toward project outcomes<li> <li style=>Deep familiarity with different project methodologies agile waterfall etc and able to draw best practices to create solutions that make sense for Cloudflare<li> <ul> <li> <ul> <div class=contentconclusion> What Makes Cloudflare Special Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet <a href=22httpsblogcloudflarecomprotectingfreeexpressiononline22 rel=nofollow>Project Galileo<a> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost <a href=22httpswwwcloudflarecomathenian22 rel=nofollow>Athenian Project<a> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration <a href=22httpsblogcloudflarecomtagpathforward22 rel=nofollow>Path Forward Partnership<a> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one <a href=22https111122 rel=nofollow>1111<a> We released<a href=22https111122 rel=nofollow> 1111<a> to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our<a href=22httpsdeveloperscloudflarecom1111privacypublicdnsresolver22 rel=nofollow> privacy commitment<a> and ensure that no user data is sold to advertisers or used to target consumers Sound like something youd like to be a part of Wed love to hear from you This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AAVeteransDisabled Employer Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at hrcloudflarecom or via mail at 101 Townsend St San Francisco CA 94107 <div> <img src=httpsremotivecomjobtrack1900541blankgifsource=publicapi alt=>

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bring to life a healing our compassionate care and exceptional unique gifts of unique individuals

Patient Access Representative

Company: Mercy

Location: USA

Posted Mar 11, 2024

Were a Little Different Our mission is clear We bring to life a healing ministry through our compassionate care and exceptional service At Mercy we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents but also your heart Join us and discover why Modern Healthcare Magazine named us in its Top 100 Places to Work Overview The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service compassion and perform all duties in a manner consistent with our mission values and Mercy service standards The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility This may include scheduling registration benefit verification precertification and financial clearance including previsit collection The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record This coworker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers Medicare guidelines as well as federal state and accreditation agencies Qualifications Experience and Education Requirements13 years clerical experience and customer service experience preferred Experience with medical terminology and insurance plans preferred High School diploma required some college helpfulMinimum skills knowledge and ability requirements Ability to communicate effectively both orally and in writing excellent telephone etiquette required Ability to establish and maintain positive working relationships with patients physicians clinical and nonclinical hospital staff and insurance companies Strong organizational skills attention to detail Ability to work under stress meet deadlines and perform all daily assignments with a high level of accuracy Knowledgeable and experienced with various computers systems Ability to use a 10key calculator and computer keyboard We Offer Great Benefits Dayone comprehensive health vision and dental coverage PTO tuition reimbursement and employermatched retirement funds are just a few of the great benefits offered to eligible coworkers including those working 32 hours or more per pay period Were bringing to life a healing ministry through compassionate care At Mercy our supportive community will be behind you every step of your day especially the tough ones You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures Were expanding to help our communities grow Join us and be a part of it all What Makes You a Good Match for Mercy Compassion and professionalism go handinhand with us Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision Were also collaborative and unafraid to do a little extra to deliver excellent care thats just part of our commitment If that sounds like a good fit for you we encourage you to apply Mercy has determined this is a safetysensitive position The ability to work in a constant state of alertness and in a safe manner is an essential function of this job

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Customer Success Manager ll

Company: Vonage

Location: USA

Posted Mar 10, 2024

OVERVIEW The Customer Success Manager is responsible for driving the ongoing satisfaction adoption enablement and outcomes realization for Vonages top customers They will act as an internal champion to coordinate the crossfunctional motions required for sustained customer success and growth Key focus areas will include retention advocacy adoption continuous improvement and growth for a defined portfolio of customers KEY RESPONSIBILITIES <ul style=> <li style=>Maintain a portfolio of accounts with low churn high adoption and high health scores<li> <li style=>Collaborate crossfunctionally to shepherd customers through an optimal customer journey that engenders strong satisfaction supports highlevels of product utilization and enables true business value attainment<li> <li style=>Maintain an effective account governance process in collaboration with customers key stakeholders as well as the internal account team<li> <li style=>Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts<li> <li style=>Support the marketing programs that develop customer specific case studies and references<li> <li style=>Collaborate crossfunctionally to extend the reach and capability of the Customer Success team<li> <li style=>Cross SellUpsell other Vonage products and services<li> <li style=>Execute on growth strategies and drive demand for incremental solutions<li> <ul> REQUIRED SKILLS <ul style=> <li style=>Must be able to work East Coast hours<li> <li style=>Familiarity with customer success organizations<li> <li style=>Strong orientation toward problem solving with a systematic and managed approach<li> <li style=>Extensive interaction with sales engineering product development and other members of crossfunctional teams<li> <li style=>Urgency in execution and tendency toward speed with ability to adapt and change<li> <li style=>Strong empathy for customers<li> <li style=>Excellent verbalwritten communication and organizational skills<li> <li style=>Strong business acumen including experience working in a B2B environment<li> <li style=>Proven ability to influence through persuasion negotiation and consensus building<li> <li style=>Exercise independent judgment in methods techniques and evaluation criteria for obtaining results<li> <li style=>Strong executive presence relationship building<li> <li style=>Technical aptitude with an ability to understand SaaS and software business models<li> <ul> REQUIRED EXPERIENCE <ul style=> <li style=>Bachelors Degree<li> <li style=>3+ years of Customer Success or Account Management experience required <li> <li style=>Experience driving usage and adoption of software services preferred<li> <li style=>Experience with Unified Communications Contact Center and Communications APIs a bonus<li> <li style=>SaaS experience required <li> <li style=>Knowledge of Salesforce CRM is a bonus <li> <li style=>Knowledge of Gainsight is a bonus<li> <ul> WHATS IN IT FOR YOU In addition to providing exciting work career advancement opportunities and a collaborative work environment Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location LIRV1<img src=httpsremotivecomjobtrack1900326blankgifsource=publicapi alt=>

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Product Business Analyst SR

Company: Sagent

Location: USA

Posted Mar 10, 2024

<div class=contentintro>Why youll LOVE Sagent You could work anywhere We know you are talented and looking for something inspiring and impactful A place where you will make a difference and have a great time doing it By choosing Sagent you can be part of our mission to make loans and homeownership simpler and safer for all consumers Sagent powers servicers and consumers You power Sagent <div>About the Opportunity As a Business Analyst Sr Data Integrations your focus will be building out a modern loan servicing platform used by lenders and servicers in the consumer and mortgage lending markets You will work with internal and external clients to validate test and implement new business features business rules workflows and upgrades to existing features or data integrations that are required to support regulatory requirements and mortgage loan servicing business operations Your collaborative nature will allow you to successfully work directly with the engineering product and compliance teams to develop and unit test the new features You may also create product documentation to support those features and internal and external training documentation Your deep understanding of the entire servicing landscape and the complexity with mortgage servicing will contribute to your success as you focus on both servicer and consumer user experience Our team will provide you with the best tools resources and compensation to get the job doneand enjoy every minute of it And if it couldnt get any betterthis role is REMOTE Your DaytoDay at Sagent <ul style=> <li style=>Collaborate with team members and business partners at various levels to research and validate functional requirements<li> <li style=>Create documentation detailing requirements and acceptance criteria for use in solution design<li> <li style=>Participate in aspects of product validation testing creating and documenting test cases and plans throughout the entire product development lifecycle<li> <li style=>Support definition and prioritization of the product backlog<li> <li style=>Support delivery of features and capabilities throughout the entire development process<li> <li style=>Create product documentation to or release notes to enable internal and external platform documentation<li> <li style=>Collaborate with team members throughout the Software Development Life Cycle process for requirements gathering feedback on proposed designs and models acceptance testing and definition of done review<li> <li style=>Translate data analytics into summarized information that is leveraged in key decisions for the platform<li> <li style=>Create and participate in the presentation of information to key stakeholders at various levels<li> <li style=>Support technical and QA teams as they deliver the technical solution <li> <li style=>Assist with training on new product features for client services implementation consultants other internal clients and internal crossfunctional teams<li> <ul> Wed love to hear from you if you have <ul style=> <li style=>5+ years in the Mortgage Servicing industry is preferred<li> <li style=>Bachelors Degree or equivalent experience in software development finance or 57 year in other related fields<li> <li style=>Knowledge of current mortgage servicing regulatory climates and its impacts on the lending process <li> <li style=>Experience working in a product development lifecycle environment using Agile methodologies such as a Scrum or KanBan<li> <li style=>Experience working with on and offshore teams is required <li> <li style=>Experience analyzing data<li> <li style=>Ability to think about ideas abstractly and transition those ideas into tactical actions<li> <li style=>Superior planning skills with the ability to handle large workload and facilitate the activities of dynamic workgroups<li> <li style=>Can manage multiple activities and initiatives at once<li> <li style=>Can build relationships across business groups and with clients<li> <li style=>Power user of MS Excel MS Word MS Visio and MS PowerPoint familiarity with ADO a plus<li> <li style=>Experienced with building SaaS products<li> <li style=>Ability to travel ~20 annually<li> <ul> LIREMOTE LIAN1<div class=contentconclusion> Perks As a Sagent Associate you will be eligible to participate in our benefit programs beginning on Day 1 We offer a comprehensive package including RemoteHybrid workplace options Health Benefits Unlimited Flexible Time Off Family Planning Services Tuition Reimbursement Paid Family Leave 401k Matching Pet Insurance LinkedIn Learning Virtual Social Experiences Career Pathing Focus Time Fridays and much much more Why Sagent Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing Our platform lets customers manage their homeowing lives from anywhere while giving servicers lower costs scale compliance and higher servicing values through full market cycles Sagent is a joint venture that combines Fiserv Incs decades of marketleading fintech expertise with Warburg Pincus skill in growing technology companies We hire innovators and doers to disrupt the last and most complex frontier of lending and housing Were growing fast and need you to help shape our future Sagent is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status <div><img src=httpsremotivecomjobtrack1898806blankgifsource=publicapi alt=>

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Senior Customer Success Manager

Company: Feathr

Location: USA

Posted Mar 12, 2024

Your CompanyAs the Nonprofit Marketing Platform <a href=httpswwwfeathrcoresourcescasestudiesutmcampaign=mkt EOY Demo Ask Leadersamputmsource=hsemailamputmmedium=emailamphsenc=p2ANqtz928haKbQMIyW89zGlEFOw7E9gJTQGWZIrNLgVwsbp71z1TlfUphLrKYhjJAC8UQPRXla rel=nofollow target=blank>trusted by over 1300 nonprofits<a> Feathr is purposebuilt to help our customers unlock more results time and confidence Feathrs software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence Were working on building an amazing culture at Feathr where amazing people like you can do their best work If youre ready to grow and help the helpers all on a 4 day workweek youve come to the right place But hey dont take our word for it Hear what <a href=httpswwwglassdoorcomOverviewWorkingatFeathrEIIE13941021117htm rel=nofollow target=blank>current and former Flockers have to say<a> about their experience<div class=h1>Senior Customer Success Manager<div>Compensation $70k Base $116k OTE uncapped commissions Benefits 4day work week Health Dental Vision Summr and Wintr breaks Paid vacation + Unlimited sick timeYour WorkAs a Sr CSM at Feathr youll play a vital part in our mission to deliver unparalleled digital marketing solutions to nonprofits Were not just offering a job Youll be a key contributor on a team thats reshaping the way nonprofits nurture and engage their communities You serve as the bridge between Feathr and our customers by not just ensuring their satisfaction by also fostering deep connections understanding clients unique needs and driving their successIn this role youll be instrumental in driving renewals and expansion of valued partnerships with our customers Your expertise will guide nonprofit organizations in optimizing their use of Feathrs software helping them achieve their goals more effectively With your strategic insights personalized guidance and dedication to your clients missions youll contribute to the social impact we make together Join us in our mission to be the Marketing Platform for Good where your passion for technology and customer advocacy will transform nonprofit experiences and amplify their positive influence on the world Your Qualifications<ul style=><li style=>Minimum 5+ years in Business to Business B2B SaaS Account Management or Customer Success with a proven track record in renewal upsell and expansion efforts <li><li style=>Experience in a quotacarrying role<li><li style=>Experience managing a large volume of customer accounts 80+ accounts<li><ul>Your Qualities<ul style=><li style=>Communication and active listening skills You listen thoroughly to your audience and respond thoughtfully and compellingly Youre able to articulate complex ideas and technical concepts clearly and concisely <li><li style=>Organized You successfully juggle various tasks and priorities without losing focus ensuring each of your customer interactions are meticulous and wellplanned and receive the attention necessary to maintain a positive partnership <li><li style=>Adaptable amp Resilient Youre comfortable adapting to evolving industry trends software features and company goals adjusting your CSM strategies as needed You persist in the face of challenges are able to handle rejections and learn from setbacks<li><li style=>Taskoriented Youre skillful at prioritizing tasks ensuring that critical client needs are addressed promptly while managing ongoing projects and initiatives You implement efficient workflows utilize task management tools and best practices and ensure tasks are completed with precision <li><li style=>Goal and TargetMotivated You have a resultsoriented mindset with a focus on achieving customer success metrics such as high satisfaction scores retention rates and upsell opportunities Proven track record of meeting or exceeding customer success targets<li><li style=>Relationship Building Fostering relationships with your customers comes naturally You quickly build credibility and trust with your clients through authentic conversation active listening and demonstrating empathy for their cause<li><li style=>Account Management Skills You have confidence in guiding customers through a purchasing process handling objections and asking for the close<li><li style=>Autonomous You demonstrate selfreliance and resourcefulness in owning the customer lifecycle quickly identifying challenges devising solutions ensuring your clients needs are promptly and effectively met and applying a solutionsoriented approach to your role <li><ul>Your Day<ul style=><li style=>Manage a portfolio of 100+ customers with an overall value of ~$900k Annual Recurring Revenue<li><li style=>Develop a strategy to meet and exceed quarterly NRR goals<li><li style=>Build and nurture relationships with nonprofit clients understanding their objectives and challenges to provide tailored digital marketing solutions<li><li style=>Independently manage the renewals process collaborating with clients to ensure seamless renewals of software subscriptions<li><li style=>Conduct regular checkin calls and proactive communications with customers to review their platform usage and adoption and ensure their needs are met Be ready to overcome objections and advocate the value of Feathr products<li><li style=>Identify customer expansion opportunities offering additional features or services that align with customers evolving needs <li><li style=>Lead the sales cycle from planting the seed to closing the deal for expansion opportunities A portion of sales will be midcontract while others will coincide with customers annual license renewals<li><li style=>When necessary guide customers through an evaluation process for annual license renewals and potential product expansions<li><li style=>Develop and implement strategic account plans outlining goals milestones and action steps to enhance client success utilizing customer data and usage patterns to craft personalized plans<li><li style=>Engage in team knowledgesharing sessions contributing to the collective expertise of the Customer Success team<li><li style=>Learn and maintain a deep knowledge of Feathr and the Nonprofit Industry to effectively guide customers<li><ul>CompensationCustomer Success Managers base salary is $70000 per year The OTE of a fully ramped Sr Customer Success Manager is $116000year The commission is based on total annualized revenue retentionIn addition youll receive healthdentalvision insurance and other benefits like a 4 day work week educational budget wellness credit and social events not to mention an endless supply of job satisfaction LocationThis position is Remote to candidates located in Eastern and Central time zones or with the option to work from our headquarters in Gainesville FL If you arent familiar Gainesville is a hip midsized city with a highly innovative population and an attainable standard of livingInterview ProcessAs a part of our commitment to creating a fair equitable and positive interview experience for all candidates we offer full transparency of our interview stages to give applicants an idea of the time and effort involved Additionally each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates<ul style=><li style=>Information Screen 30 minute virtual interview with the Talent Acquisition Specialist to better understand your experience skills and qualities as it pertains to the role requirements This is also an opportunity for you to ask questions about the company culture and overall working environment<li><ul><ul style=><li style=>Work Exercise Candidates will be given a number of days to complete a work exercise that dives deeper and explores their data implementations skill set and thought process This shouldnt take longer than 90 minutes to complete<li><ul><ul style=><li style=>Hiring Manager Interview + Work Exercise Walkthrough 45 minute virtual interview with the Hiring Manager and live walkthrough of your work exercise The hiring manager will learn about your skills experience and competencies as it relates to the requirements of the role This is also an opportunity to learn more about the role performance expectations and team culture <li><ul><ul style=><li style=>Panel Interview 60 minute virtual interview Our Panel Interview is an opportunity for you to meet with multiple team members at once Each panelist brings a unique perspective and expertise to the conversationThis format allows us to comprehensively evaluate your skills experience and competencies as it relates to the role requirements Its a chance for you to showcase your abilities and learn more about the diverse talents at Feathr<li><ul><ul style=><li style=>Offer The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate At this time we will collect and reach out to candidates references This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check Feathr believes candidates that have made it to this point in the interview process are truly talented individuals and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process<li><ul>After all the details of the informal offer are finalized the candidate will receive their formal offerAccommodationsIf you require accommodations or assistance during the application or interview process due to a disability please submit a request via this <a class=postingslink href=httpsformsglecboXzzvb2Ab3885T6 rel=nofollow target=blank>Candidate Reasonable Accommodation Request Form<a>Benefits amp PerksWe love our Flock and the work they do But lets be honest life isnt just about work So we created a perks and benefits package that aims to help our team grow by including their wellness families passions and personal time <ul style=><li style=>4 day workweek<li><li style=>Full vision and dental 99 health insurance<li><li style=>Flexible Work Schedule<li><li style=>Unlimited sick time for when you need to take care of your physical or mental health<li><li style=>Vacation Time <li><li style=>Extended Summr + Wintr Breaks<li><li style=>Parental Leave<li><li style=>Wellness Reimbursement Credit<li><li style=>Home Office Stipend<li><li style=>Professional Development Budget<li><li style=>Team hangouts and events <li><ul>You can read more about Feathrs decision to move to a 4day workweek <a class=postingslink href=httpswwwfeathrcoresourcesnewsroomwhyfeathrpivotedtofourdayworkweeks rel=nofollow target=blank>here<a><a class=postingslink href=httpswwwfeathrcocompanynewsfeathrannouncesfourdayworkweek rel=nofollow target=blank><a> CultureFeathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work Like every company we have an acronym that conveys the most important aspects of the culture we strive to have <ul style=><li style=>Practicality Am I incrementally improving something or delaying perfection<li><li style=>Ambition Am I staying in my comfort zone as opposed to learning and communicating what is necessary to solve<li><li style=> the real challenges<li><li style=>Clarity Is my audience understanding what Im communicating<li><li style=>Trust Am I being sincere and trusting others to do the same<li><li style=>Service Am I expecting more from myself than from others <li><ul>This acronym is only as useful as the integrity of the people who reference it and believe in it Every person at Feathr will face challenges the most important quality is a commitment to work through those challenges with selfawareness and honesty Feathr is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees So however you identify and whatever background you bring with you if you think youd drive value in this position please apply<img src=httpsremotivecomjobtrack1900483blankgifsource=publicapi alt=>

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Customer Success Manager, Ecommerce

Company: CommerceIQ

Location: USA

Posted Mar 11, 2024

The Role Fueled by our customer and business growth were looking for Customer Success Managers to run and grow relationships with our customers ensuring they are successfully adopting the product The goal of our Customer Success Managers at CommerceIQ is simply to help our customers achieve profitable revenue growth using our platform They do so by partnering with the CommerceIQ Customer Success Team and other crossfunctional partners to onboard train and provide daytoday support for our customers Since we partner with ecommerce sales and marketing operations teams on growing their Amazon business our Customer Success Managers need to be skilled at understanding the customers business priorities and able to map the product capabilities of CommerceIQ and the Amazon ecommerce platform What Youll Do <ul> <li> Work with our customers to understand their ecommerce needs focusing on how we use our products and services to help them meet those needs <li> <li> Be an expert on the CommerceIQ platform helping customers apply best practice strategies to achieve their business goals <li> <li> Focus on moving the needle with respect to our customers KPIs and continuously showcase the value of CommerceIQs platform throughout the engagement period <li> <li> Assist customers with onboarding training and deployment of best practices to help customers grow their ecommerce business <li> <li> Take ownership of customer service requests through coordinating with the technical support and engineer teams to ensure requests are addressed quickly and with a high level of satisfaction <li> <li> Assist our Customer Success Leadership and Professional Services teams in crafting presenting and executing Joint Success Plans that focus on driving the most value possible using the CommerceIQ platform and services <li> <li> Be the voice of your customers collaborating with our internal teams to shape new features and help us rapidly develop a product 10x better than the competition <li> <ul> What Youll Bring <ul> <li> Bachelors degree in Business Marketing Communication Economics or related field <li> <li> 5+ total years of professional work experience <li> <li> 3+ years experience working in the ecommerce industry at a brand consulting firm agency Amazon or related organization <li> <li> Experience with vendorcategory businesses at Amazon <li> <li> Strong written and verbal communication project management and client management skills <li> <li> An analytical approach to problemsolving with advanced Excel andor SQL skills along with project management experience and ability to anticipate and mitigate risks <li> <li> Experience working with omnichannel such as Walmart Instacart etc <li> <li> Knowledge of Amazon marketing tools AMS AMG AAP etc <li> <li> Track record of retaining and renewing Enterprise customers in the SaaS space <li> <ul> Benefits amp Perks <ul> <li> Highly competitive pay benefits and early stage stock options <li> <li> Unlimited PTO <li> <li> Work from home benefits including flex WFH hours and home office setup reimbursement <li> <li> Monthly cell phone internet and gymfitness reimbursement <li> <li> Comprehensive health dental vision and life insurance benefits <li> <li> 401K plan FSA and HSA programs <li> <li> Longterm and shortterm disability <li> <ul> Help us build the future of ecommerce Apply now or learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpscommerceiqai rel=noopener noreferrer nofollow target=blank> httpscommerceiqai <a> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other category prohibited by applicable law

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Sales Development Representative

Company: Kustomer

Location: USA

Posted Mar 10, 2024

About KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience Built with intelligent tools such as AI and Automation no codeconfiguration and a connected data platform that unifies data from multiple sources through a single timeline Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel making every interaction more meaningful and memorable Today Kustomer is the core platform for some of the leading customer service brands like Ring Glovo Away Travel Priceline and SweetgreenKustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $200M in funding backed by leading VCs Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022 Kustomer joined Metas Business Messaging Group to transform the way people and businesses communicate through modern messaging channels In 2023 Kustomer spun out from Meta as a standalone company backed by original partners Battery Redpoint and Boldstart Ventures who have invested $60M in capital ensuring Kustomers growth and success for many years to come Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help We look for people who are passionate about enhancing the customer service experience for everyone involved as its the core of what we do Were growing our business with no plans of slowing down We actively seek individuals who want to learn and be challenged every day We have also transitioned to a remote friendly company with Krew members located throughout the US coming together for Kamp Kustomer each yearAbout the RoleAs a Sales Development Representative SDR you will support the Kustomer sales effort in multiple functions while developing your skills for a fullcycle sales role Your daily responsibilities will include the prospecting and sourcing of potential decision makers outbound lead generation and leading qualification meetings You will create an excellent first impression for prospective customers over multiple channels including email phone and social You will work closely with the sales and marketing teams driving Kustomers message to the marketWe are focused on hiring in the Salt Lake City UT and New York NY metropolitan areas We will bring the team together periodically for inperson training and work sessionsYoull be responsible for<ul style=><li style=>Engaging with potential prospects over email and phone to qualify and set appointments for the account executives<li><li style=>Identifying target customers for Kustomer through email phone and social channels<li><li style=>Maintaining active engagement with leads through informed creative followups<li><li style=>Researching and developing prospective accounts<li><li style=>Working closely with account executives to identify qualified accounts and define strategies for outreach<li><li style=>Partnering with marketing to deliver proper messaging and identify the best target market segments<li><li style=>Achieving quarterly quotas for developed leads and closed Sales<li><li style=>May involve handling sensitive personal data<li><ul>Your qualifications<ul style=><li style=>6 months to 1 year of inboundoutbound sales experience may include internships previous work with salesstartups preferred<li><li style=>You are able to quickly engage potential customers over email phone and in person<li><li style=>Youre clear concise and accurate in your communications both written and verbally<li><li style=>You learn quickly and youre excited by new technologies quickly mapping them to Sales processes<li><li style=>You possess grit and dont shy away from rejection<li><li style=>Youre hungry to progress your career<li><li style=>You know how to effectively manage your time to complete objectives<li><li style=>You have experience being accountable to metrics often exceeding them<li><li style=>You thrive in a highenergy team environment<li><ul>HIPAA ComplianceAll roles at Kustomer may involve handling sensitive personal dataBenefitsKustomer offers an array of benefits including competitive salaries stock options 100 healthcare coverage 401K WiFi and Mobile reimbursement and a generous vacation policyDiversity amp Inclusion at KustomerKustomer is committed to bringing together individuals from different backgrounds and perspectivesWe strive to create an inclusive environment where everyone can thrive feel a sense of belonging and do great work togetherWe are proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or expression Veteran status or any other legally protected statusDisclaimer Kustomer only contacts candidates from company email addresses ending in kustomercom and does not seek funds from candidates in any circumstances<img src=httpsremotivecomjobtrack1898552blankgifsource=publicapi alt=>

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Subcontract Management Supply Chain Management Subcontractors

Manager, Subcontracts Management

Company: Sierra Nevada Corporation

Location: USA

Posted Mar 11, 2024

As the Manager of Subcontract Management your primary responsibility will be to lead a team of Subcontract Administrators SCAs and Managers SCMs in effectively supporting the IAS Business Area You will oversee the entire life cycle of subcontracts from developing acquisition strategies and source selection to negotiation award cost and schedule management execution and closeout Collaboration and interaction with various departments such as Contracts Program Management Engineering Finance Operations Planning and Logistics will be crucial to ensure seamless coordination and the achievement of company objectives It will also be essential for you to monitor and communicate key performance indicators KPIs to executive leadership providing visibility on goals and objectives In addition to managing the subcontract team you will also play a vital role in ensuring compliance with legal and government requirements and standards Strong leadership skills expertise in subcontract management and the ability to effectively communicate and collaborate with stakeholders are essential for success in this role The ISR Intelligence Surveillance amp Reconnaissance Aviation and Security IAS business area is a leader in ISR and aviation it is a leading prime manned and unmanned aircraft systems integrator for innovative highperformance ISR and aviation systems Its endtoend Command Control Computers Communications and Intelligence Surveillance amp Reconnaissance C4ISR capabilities encompass design integration test certification groundflight training and complete logistics support IAS tailors solutions to customer cost performance and schedule requirements and designs to consistently exceed expectations with an unrivaled record of on time and on or under budget deliveries <a href=httpswwwsncorpcomcareersisraviationsecurity target=blank> Learn more about IAS <a> Responsibilities <ul> <li> Lead and manage a team of individual contributors responsible for the overall life cycle of subcontracts Able to assume an active role in subcontract management when required Serve as a Subject Matter Expert SME providing guidance problemsolving and mentoring to the organization <li> <li> Engage with crossfunctional groups to implement supply chain strategies and delegate work to support organizational and program needs <li> <li> Reviews and approves subcontracts procurement packages ensuring compliance with Federal Acquisition Regulations FAR and Defense Federal Acquisition Regulation Supplement DFARS and company policies and procedures Support and advice during internal and external audits to include DCMA CPSR audits <li> <li> Ensure organizations compliance with FARs DFARs Prime Contract flow downs International Trade Compliance Office ITCO and other relevant regulations and policies <li> <li> Develop subcontracts acquisition strategies and collaborate on sourcing for subcontracts across assigned programs Implement negotiation strategies for price schedule cost savings and avoidances technical aspects and terms and conditions <li> <li> Support the development of subcontract requirements such as Statements of Work SOW and generate requests for proposals RFP <li> <li> Provide leadership and direction to the team of subcontracts managers overseeing teams performance ensuring the achievement of goals and monitoring organizations KPIs Communicates effectively and provides program and metrics updates across multiple functions <li> <li> Manages change and risk associated with subcontractors cost schedule performance and collaborate with engineering on technical aspects Oversee the management of customergovernmentowned property <li> <li> Support business development new pursuits and proposal activities from the beginning gates of Basis of Estimate BOEs development to complex negotiations Negotiate and execute partneringteaming agreements <li> <li> Lead organizational supply chain activities metrics proposals cost savings affordability and advisecommunicate with direct and crossfunctional leadership Support the Subcontracts team in maintaining metrics such as on time delivery and payment terms and monitors delivery schedules to track acceptance of deliverables completion criteria services work performed and payment <li> <li> Effectively communicate across functions as the Subcontracts representative subject matter expert interacting with direct and executive leadership and various professional levels and functions Support requests and inquiries from various departments <li> <li> Support supply chain organization and crossfunctional requests and inquiries from Contracts Program Management Office PMO Business Development BD Engineering Finance Quality Operations Logistics International Trade Compliance Office ITCO and Regulatory Government Compliance Accounts Payable AP Property Management etc <li> <li> Analyze and ensure compliance with prime contract and program requirements Identify trends and correlations in data and program requirements develop action plans to address negative trends and mitigate risks <li> <li> Optimize and leverage organizations talents to maximize efficiencies and support internal customer needs <li> <li> Work with PMO and Contracts to determine the appropriate means of acquisition solutions for program needs Identifymitigate risks during proposal phase Develop supply chain strategies to improve KPIs and ROIs <li> <li> Review Subcontractor Statements of Work SSOW for compliance and integrate subcontract management deliverables milestones period of performance and quality requirements Ensure program compliance to prime contract obligations and execution methods <li> <li> Understand Earned Value Management EVMS Control Account Management CAM principles Program Management and financial concepts <li> <li> Utilize forecasting and supply chain influence on annual operating plans <li> <ul> Musthaves <ul> <li> Bachelors degree in a related field of study <li> <li> Relevant work experience may substitute for required education <li> <li> Proficient negotiations skills <li> <li> Candidate must have Supply Chain Management skills <li> <li> This position requires the ability to obtainmaintain a Secret US Security Clearance <li> <ul> Preferred <ul> <li> Indepth Subcontracts experience within the Aerospace and Defense AampD industry <li> <li> Subject Matter Expert SME selfstarter works independently proactively solve problems detail oriented <li> <li> Experienced leader within the Subcontracts function with advanced coaching and leadership skills <li> <li> Able to lead mentor resolve conflicts and provide Subcontracts training to organization as required <li> <li> Interacts as a functional representativesubject matter expert internally with direct leadership and upper management <li> <li> Successful experience leading a team through internal and external audits Experience supporting DCMA CPSR audits <li> <li> Advanced communication and presentation skills Experience briefing executive leadership <li> <li> Advanced knowledge and experience with FARs DFARs International Trade Compliance ITAR EAR ImportExport TAAs Technical Assistance Agreements and legal terms and conditions negotiations <li> <li> Experience with data rights and intellectual property is a plus <li> <li> Data analytics experience <li> <li> Understanding of cross functional data sourcesinfluences and able to extract and identify trends and correlations in the data and program requirements <li> <li> Proactively develops and implements action plans to address negative trends and mitigate risks <li> <li> Ability to optimize and leverage organizations talents and optimize the interaction and support to other functions to maximize efficiencies and improve KPIs and ROIs <li> <li> Advanced experience with complex Subcontractor Statements of Work SSOW is a plus <li> <li> Advanced ability to review complex Subcontractor Statements of Work SSOW understand work scope and hold other functions accountable to provide clarity and eliminate ambiguity in SOW language and technical requirements is a plus <li> <li> Knowledge of Earned Value Management EVMS and Control Account Management CAM principles Program Management and Financial concepts is a plus <li> <li> Financial acumen and understanding of forecasting and Supply Chains influence on annual operating plan to include orders sales profit and cash flow is a plus <li> <li> Indepth working knowledge of Commodity Category and Sourcing Management <li> <li> Background in manufacturing timelines and requirements and experience with Procurement systems ERP and MRP <li> <li> Ability to read and understand technical requirements and formulate a subcontracting strategy while balancing multiple stakeholder needs <li> <li> Advanced experience with Price and Cost Analyses and certified cost or pricing data requirements <li> <li> Advanced understanding of production development services repairs and sustainment efforts <li> <li> Advanced knowledge of contract types ie FFP Cost Reimbursement TampM CPFF CPIF etc government proposals and Basis of Estimate BOE <li> <li> Advanced working experience with Microsoft Office Excel skills pivot tables Vlookup etc Word Power Point Project etc <li> <li> Advanced experience with presentation communication and interpersonal skills <li> <li> Expert at problem solving by leveraging experience and through analysis of data <li> <li> Pursues permanent resolution and institutes preventative actions by following RCCA principles <li> <li> Continuous improvement mind set <li> <li> Green Belt or Black Belt certification is a plus <li> <li> Focus on execution with excellence <li> <ul> At Sierra Nevada Corporation SNC we deliver customerfocused technology and bestofbreed integrations in the aerospace and defense sectors SNC has been honored as one of the most innovative US companies in space a Tier One Superior Supplier for the US Air Force and as one of Americas fastestgrowing companies <a href=httpswwwsncorpcomwhoweareaboutsnc target=blank> Learn more about SNC <a> LIhybird LIremote Estimated Starting Salary 9529810 13103489 USD Annually SNC offers annual incentive pay based upon performance that is commensurate with the level of the position SNC offers a generous benefit package including medical dental and vision plans 401k with 150 match up to 6 life insurance 3 weeks paid time off tuition reimbursement and <a href=httpswwwsncorpcomcareerstotalrewards target=blank> more <a> IMPORTANT NOTICE This position requires the ability to obtain and maintain a Secret US Security Clearance US Citizenship status is required as this position needs an active US Security Clearance for employment NonUS citizens may not be eligible to obtain a security clearance The Department of Defense Consolidated Adjudications Facility DoD CAF a federal government agency handles the adjudicative aspects of the security clearance eligibility process for industry applicants Adjudicative factors which affect the outcome of the eligibility determination include but are not limited to allegiance to the US foreign influence foreign preference criminal conduct security violations and illegal drug use <div> <div> <div> <div> <div> <div> <div> <a href=httpswwwdcsamilAbout target=blank> Learn more about the background check process for Security Clearances <a> <div> <div> <div> <div> <div> At Sierra Nevada Corporation SNC our mission is to dream innovate inspire and empower the next generation to transform humanity through technology and imagination As an Equal Opportunity Employer we welcome our employees to bring their whole selves to their work SNC is committed to fostering an inclusive accepting and diverse environment free of discrimination Employment decisions are made without regarding to race color age religion sex sexual orientation gender identity national origin disability status as a protected veteran or other characteristics protected by law Contributions to SNC come in many shapes and styles and we believe diversity in our workforce fosters new and greater ways to dream innovate and inspire

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VP, Sales Operations

Company: ExtraHop

Location: USA

Posted Mar 13, 2024

ExtraHop is looking for an experienced Sales Operations Leader to join our team This is a unique opportunity to buildout a sales program in a high visibility role that reports to the Chief Revenue Officer As with all Sales Ops roles there is no one thing that you would be responsible for but rather across many disciplines from Sales Strategy Sales Tools Forecast Management Order Management CPQ Territory Planning Capacity Planning Quota Planning Reporting and Rules of Engagement You will also have the unique ability to play to your strengths and learn new things along with us In fact any given day you may be evaluating a new tool creating a new initiative from scratch or carving out new global territories You would work closely with the field sales team and sales management and would develop and strengthen close relationships outside of sales with Marketing Finance and other teams <h3> Duties amp Responsibilities <h3> <ul> <li> Work closely with finance sales management marketing and customer success teams to create and prioritize reporting needs and develop business requirements <li> <ul> <h3> Reporting amp Analytics <h3> <ul> <li> Set operating cadence and reporting with Sales leadership to ensure execution against plan <li> <li> Maintain and develop regular reporting on key sales metrics pipeline health and enable the early identification of trends affecting the business and promote the sharing of best practices across the sales organization <li> <li> Support weekly and monthly reporting and forecasting for the sales organization identifying significant changes and trends and recommendations for action that will materially impact the companys growth trajectory <li> <li> Analyze sales rep productivity sales performance results generate metric reports and provide recommendations to sales management <li> <ul> <h3> Process Management <h3> <ul> <li> Gather requirements and project manage changes to our sales technology that result in improvements in sales rep productivity by identifying gaps and evaluatingimplementing new ideas tools and processes <li> <li> Assist and train the Sales and Customer Success teams with quotetoorder process <li> <li> Resolve operational issues in close collaboration with Finance and Legal team <li> <li> Enhance sales productivity and output with effective processes and tools <li> <ul> <h3> Planning Administration amp Strategy <h3> <ul> <li> Partner closely with senior leadership to develop and manage actionable measurable projects that accelerate sales growth and improve sales processes and operations on a global scale <li> <li> Collaborate with Sales Management to set up maintain and modify sales territories and assist with the comprehensive analysis of territory alignment and optimization decisions <li> <li> Help drive strategic planning and capacity analysis in conjunction with Finance for the sales organization <li> <li> Collaborate on Sales Compensation and Quota Planning in tandem with Finance <li> <li> Territory Planning Territory Target Accounts Key Verticals Productivity Analysis <li> <li> Manage deal desk and assist in the structuring approval and closure of complex license sales collaborating with legal finance and customer operations <li> <li> Effectively manage the Sales Operations team to deliver on strategic engagements and program deliverables <li> <li> Build and manage a Sales Operations team as the organization grows <li> <ul> <h3> Salesforcecom Optimization <h3> <ul> <li> Play a leading role in the administration customization and continuous evolution of our SFDC instance <li> <li> Ensure data integrity with the appropriate level of automation data validation and user training <li> <li> Support the Marketing and Customer Success organizations with their SalesForce driven and integration requirements <li> <li> Train and support to our Salesforcecom users <li> <ul> <h3> Qualifications <h3> <ul> <li> Salesfriendly strong desire to help the field teams with exceptionally strong communication skills including experience effectively communicating with senior management <li> <li> Comfortable and able to thrive in a fastpaced environment and resultsoriented team environment <li> <li> Salesforce superuser <li> <li> Proven experience leading a Sales Operations function with direct involvement in supporting sales strategy organizational design talentperformance management incentive compensation and sales force automation activities <li> <li> Excellent quantitative and analytical skills <li> <li> Strong operational and financial modeling experience <li> <li> Datadriven with strong creative problemsolving skills <li> <li> 15+ years experience in SalesBusiness Operations 10+ years in leading and managing a scaled and multifaceted team <li> <li> Bachelors degree or equivalent <li> <ul> $177000$239000 + benefits+ options Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or assume sponsorship of an employment Visa at this time

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People Project Manager

Company: Cloudflare

Location: USA

Posted Mar 12, 2024

<div class=contentintro><div>About Us<div> <div> At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <div><div>Available Locations Remote US About the Role Cloudflare is seeking a highly skilled and technicallyoriented project manager to lead and manage global People team projects You will drive project excellence and help the People function execute more efficiently against global and crossfunctional initiatives You will be able to work with the entire People Leadership team to lead and manage our most impactful People projects from initiation to completion ensuring timely delivery within scope and budget Having recently exceeded $1 billion in revenue this Project Manager will be joining at an exciting point of growth as Cloudflare plans to scale to $5 billion in revenue and from 3800 to 10000 employees in the next five years Our focus is finding the best people to work at Cloudflare and enabling them to do their best work As we continue to grow scale and mature our operations we are looking for a proven Project Manager who is highly organized and motivated to solve tough problems that come with fastgrowing dynamic and global teams <ul style=> <li style=>In this role you will report to the Head of People Operations leading complex and crossfunctional initiatives that support our broader People team strategy<li> <li style=>This is an exciting opportunity to partner with all People team functions and our crossfunctional partners serving as a project leader in establishing and teaching project management methodologies and tools that help the People function execute projects optimally <li> <li style=>You will also help manage our People team planning process publishing our People team goals and establishing a cadence of regularly reviewing progress and ensuring initiatives stay on track<li> <li style=>You will help tell our story and convey key messages by developing slides for companywide presentations <li> <li style=>We passionately believe in leadership at all levels and our fast growth creates special opportunities to really stretch our team members to acquire new skills and grow on the job We are looking for candidates that are agile able to move with speed and balance between presenting to senior executives while at the same time diving deep into the details of the project plan<li> <ul> Responsibilities <ul style=> <li style=>Ensure strategic priorities are met by aligning projects to company and People team goals<li> <li style=>Develop detailed project plans outlining tasks timelines and resource requirements Identify and mitigate project risks early engaging the appropriate stakeholders<li> <li style=>Implement change management strategies ensuring smooth transitions and minimal disruptions to daily operations<li> <li style=>Partner across various stakeholders in the business as well as across People functions to gather key requirements and gain support for the change prior to release<li> <li style=>Utilize datadriven insights to monitor project performance and make informed decisions<li> <li style=>Prepare regular reports and presentations for senior management highlighting project milestones and outcomes<li> <li style=>Develop execlevel presentation slides for broad consumption that tell a compelling story<li> <ul> About You Minimum Qualifications <ul style=> <li style=> <ul style=> <li style=>10+ yrs managing highimpact projects with multiple stakeholders and business functions<li> <li style=>Proven working experience as a project manager in the technology sector preferably with an international consulting firm<li> <li style=>Demonstrated experience in developing and maintaining project resources and planning tools eg project plan scope status updates resource plans risk plans with associated mitigations<li> <li style=>Expert level slide making capability<li> <li style=>Selfstarter whos able to execute with minimal supervision and some ambiguity<li> <li style=>Experience in driving collaboration accountability decision making and governance toward project outcomes<li> <li style=>Deep familiarity with different project methodologies agile waterfall etc and able to draw best practices to create solutions that make sense for Cloudflare<li> <ul> <li> <ul> <div class=contentconclusion>What Makes Cloudflare Special Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet <a href=22httpsblogcloudflarecomprotectingfreeexpressiononline22 rel=nofollow>Project Galileo<a> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost <a href=22httpswwwcloudflarecomathenian22 rel=nofollow>Athenian Project<a> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration <a href=22httpsblogcloudflarecomtagpathforward22 rel=nofollow>Path Forward Partnership<a> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one <a href=22https111122 rel=nofollow>1111<a> We released<a href=22https111122 rel=nofollow> 1111<a> to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our<a href=22httpsdeveloperscloudflarecom1111privacypublicdnsresolver22 rel=nofollow> privacy commitment<a> and ensure that no user data is sold to advertisers or used to target consumers Sound like something youd like to be a part of Wed love to hear from you This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AAVeteransDisabled Employer Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at hrcloudflarecom or via mail at 101 Townsend St San Francisco CA 94107<div><img src=httpsremotivecomjobtrack1900541blankgifsource=publicapi alt=>

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Talent Acquisition Operations - (Contractor Management)

Company: Renaissance

Location: USA

Posted Mar 13, 2024

<h2> Company Description <h2> When you join Renaissance® you join a global leader in preK12 education technology Renaissances solutions help educators analyze customize and plan personalized learning paths for students allowing time for what matterscreating energizing learning experiences in the classroom Our fiercely passionate employees and educational partners have helped drive phenomenal student growth with Renaissance solutions being used in over onethird of US schools and in more than 100 countries worldwide Every day we are connected to our mission by exemplifying our values trust each other win together strive for the best own our actions and grow and evolve <h2> Job Description <h2> As a Talent Acquisition TA Operations Specialist II you will manage and facilitate recruiting operational areas and activities that ensure consistency and secure top talent In this role you will <ul> <li> Act as subject matter expert and handle the execution of the daytoday operations of our contractor program support requests to onboard and offboard contractors <li> <li> In partnership with the TA team assist in Talent Acquisition coordination activities <li> <li> Ensure uptodate process documentation <li> <li> Partner to implement strategies necessary to achieve defined objectives ensure measurement mechanismsprocesses are followed to assess progress <li> <li> Participate in creation of resources and training of new TA employees and hiring managers <li> <li> Work with the TA Ops Manager to develop and promote ideas for process improvements for more equitable streamlined and scalable Talent Acquisition practices <li> <li> Partner with assigned recruiting system vendors and manage the TA process around these vendors <li> <li> Participate in the collection analysis and presentation of metrics related to candidatehiring experience contract management and other key elements as requested <li> <li> Organize and handle resources for TA team which may include SharePoint general Inbox and Calendar <li> <li> Maintain compliance with government regulations <li> <li> Drive adherence to company policies and procedures <li> <ul> <h2> Qualifications <h2> You should have <ul> <li> 2+ years experience in contractor program management and recruiting operations <li> <li> Onboarding applicant tracking system and TA analytics experience a plus <li> <li> Knowledge of talent acquisition standard contractor management processes laws policies and procedures <li> <li> Ability to handle confidential information appropriately <li> <li> Comfort in communicating at all levels of the organization and applying skills and expertise to inspire and influence the organization to action <li> <li> Clear and direct written and verbal communication skills <li> <li> The ability to operate effectively in an ambiguous environment and accept changes as they arise <li> <ul> Bonus Points <ul> <li> Competence and desire for continuous learning and management of emerging HR Technology <li> <ul> <h2> Additional Information <h2> All your information will be kept confidential according to EEO guidelines Salary Range $56100 to $77200 This range is based on national market data and may vary by location Benefits <ul> <li> World Class Health Benefits Medical Prescription Dental Vision Telehealth <li> <li> Health Savings and Flexible Spending Accounts <li> <li> 401k and Roth 401k with company match <li> <li> Paid Vacation and Sick Time Off <li> <li> 12 Paid Holidays <li> <li> Parental Leave 20 total weeks with 14 weeks paid amp Milk Stork program <li> <li> Tuition Reimbursement <li> <li> Life amp Disability Insurance <li> <li> Wellbeing and Employee Assistance Programs <li> <ul> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future EQUAL OPPORTUNITY EMPLOYER Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law REASONABLE ACCOMMODATIONS Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition EMPLOYMENT AUTHORIZATION Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time For information about Renaissance visit httpswwwrenaissancecom

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Director of Research

Company: Talkspace

Location: USA

Posted Mar 13, 2024

Talkspace is a leading digital mental health platform revolutionizing the way individuals access and receive therapy Our innovative approach combines cuttingedge technology with the expertise of licensed therapists to provide convenient and effective mental health care to millions nationwide As we continue to expand our offerings and enhance our impact we are seeking a highly skilled and visionary Director to drive research completion lead evidencebased practices and contribute to the advancement of our mission in making quality mental healthcare accessible to all What Youll Do TalkLabs substantiates our modality of therapy by spearheading research initiatives that also contribute to the development and enhancement of our platformThe Director of Research offers a unique opportunity at the intersection of technology and mental health working collaboratively with a dynamic team of clinicians researchers and technologists to play a pivotal role in shaping the future of digital mental health Reporting to our Chief Medical Officer you will manage the execution of research activities including designing research protocols ensuring compliance with the regulatory requirements governing human subjects research working with our partners obtaining grant support for applicable research publishing research results advising internal stakeholders on research implications and presenting research findings at relevant conferences Conduct Translational Research <ul style=> <li style=>Design data analytic plans andor experiments with clear deliverables and outcomes to measure impact and success of productservice enhancements for all business lines<li> <li style=>Track historical data identify user types and ensure adaptation of offering to the different audiences receiving care on the platform<li> <li style=>Identify promising but underrepresented audiences that could be better understood through research<li> <li style=>Adapt outcome measures used to these audiencesWork with external research partners eg academic institutions mental health advocacy orgs etc to publish groundbreaking research on important topics and populations in digital mental health<li> <li style=>Build strategic alliances with academic institutions and universities that accelerate and extend the basic and implementation science goals of the platform<li> <li style=>Actively contribute to scientific and clinical community conferences and proceedings to professionalize and promote the platform as an evidencebased accessible and responsible approach to delivering care<li> <li style=>Publications in professional and scientific journals are highly desirableSeek fundinggrant opportunities that involve academic partners in pursuing key research goals and that enable large scale research projects<li> <li style=>Manage existing grants and work as a proactive partner to grant administrators<li> <li style=>Work with marketing and business development functions to communicate research findings and promote valuable program offerings as well as exploring research projects in collaboration with those functionsAssist data scientists and account managers with data for Quarterly Business Reviews QBRs<li> <ul> Performs other related duties as assigned About You <ul style=> <li style=>PhD in Clinical Counseling or other license eligible Psychology or related field <li> <li style=>3+ years of consulting business organizational leadership or related experience<li> <li style=>Ability to build and maintain solid relationships across multiple levels of management<li> <li style=>Strong project management skills<li> <li style=>Ability and willingness to be handson and dive into details of processes and operations <li> <ul> Benefits <ul style=> <li style=>Comprehensive Medical Dental and Vision plans coverage since day one<li> <li style=>Pretax benefits HSAFSA<li> <li style=>401k Retirement Savings Program with matching up to 4<li> <li style=>Voluntary benefits including disability basic life or pet insurance etc<li> <li style=>Monthly Wellness Stipend to promote mental and physical selfcare<li> <li style=>Flexible PTO and Remote First Environment<li> <li style=>Regular team events including Wellness Workshops and Team Building Events<li> <li style=>Free access to Talkspace products for you and one household member as well as access to a friends and family discount <li> <ul> Compensation At Talkspace we believe that pay transparency during the interview process is a critical part of diversity equity and inclusion Our salary bands are based on internal and external compensation benchmarks which we regularly evaluate to ensure we pay competitively The base salary range for this role is between $160000 and $180000 with a competitive bonus Within the salary bands leveling corresponds to each candidates relevant experience skills as assessed during the interview process education and applicable certifications Why Talkspace Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness focused on providing quality mental health services on your own terms Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easytouse and HIPAAcompliant web and mobile platform With Talkspace users can connect their dedicated provider via live video text or phone Backed by over 10 years of industryleading research and clinically proven results our accessible care model continues to make huge strides in lowering the barriers to quality mental healthcare services nationwide Talkspace is the top insurancecovered therapy service with over 112 million Americans covered and a leader within the Corporate Wellness Space with more than 200 employer partnerships across several industries Our focus to help people feel better starts at Talkspace where we connect and collaborate as a team to make the world a better place Fun companywide events happy hours wellness perks flex PTO access to Talkspace products and competitive benefits are just some of the ways we make Talkspace a great place to work Do you want to save the world Come join us EQUAL OPPORTUNITY EMPLOYER Talkspace welcomes and celebrates talent from all backgrounds perspectives and walks of life to foster an innovative and diverse workforce We encourage you to apply even if you dont meet every qualification if you believe you could make a great addition to this team Come as you are and learn about the exciting opportunities on our team Individuals seeking employment at Talkspace are considered without regard to race color religious creed sex national origin citizenship status age physical or mental disability sexual orientation marital parental veteran or military status unfavorable military discharge or any other status protected by applicable federal state or local law How do we define Diversity Equity Inclusion and Belonging at Talkspace Diversity Diversity encompasses the unique attributes of our employees as individuals We value and embrace the richness arising from their varied backgrounds perspectives and experiences which include but are not limited to age ability ethnicity gender race and cultural background Equity Equity refers to a fair and impartial workplace aiming to ensure equal growth and advancement opportunities for all employees This involves amplifying underrepresented voices addressing unconscious biases and providing inclusive culturally competent mental health care Inclusion Inclusion signifies the practice of granting equal access to opportunities and resources for all employees particularly those who might otherwise be excluded or marginalized It ensures that everyone feels a sense of belonging value support and respect as an individual Belonging Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity equity and inclusion in the workplace <img src=httpsremotivecomjobtrack1899007blankgifsource=publicapi alt=>

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Frequently Asked Questions

What are typical salary ranges for License Reimbursement roles by seniority?

Entry‑level Coordinators earn $55k–$65k, mid‑level Analysts and Compliance Officers earn $70k–$85k, and senior Vendor Managers or Directors command $95k–$120k depending on company size and geographic location.

What skills and certifications are required for a career in License Reimbursement?

Strong knowledge of state licensing boards, experience with claims software (e.g., Verisk, ClaimCenter), proficiency in Excel and Power BI, and certifications such as Certified Professional in Healthcare Quality (CPHQ) or Certified Licensing Specialist (CLS) are highly valued.

Is remote work available in License Reimbursement positions?

Many employers offer hybrid or fully remote roles, especially for Coordinators and Analysts who can manage submissions and audits through cloud‑based platforms like LexisNexis or Meditech’s e‑claims module.

What are typical career progression paths in this field?

Professionals often move from Coordinator to Analyst, then to Compliance Officer or Vendor Manager, and ultimately to Director of License Management or Chief Compliance Officer, with growth tied to expertise in regulatory frameworks and vendor negotiations.

What industry trends are shaping License Reimbursement today?

The rise of digital credentialing, increased state mandates for continuous education, and the adoption of AI‑driven claim validation systems are driving demand for tech‑savvy reimbursement specialists who can streamline processes and reduce fraud.

All License Reimbursement Jobs 4,932 jobs All Jobs in USA 636,748 jobs License Reimbursement in Remote 3,489,178 jobs License Reimbursement in Other US Location 3,035,578 jobs License Reimbursement in New York City, NY 806,442 jobs License Reimbursement in Multiple Locations 710,150 jobs License Reimbursement in Washington DC 491,890 jobs License Reimbursement in Chicago, IL 472,458 jobs Travel in USA 79,837 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 37,542 jobs Health Insurance in USA 34,384 jobs Life Insurance in USA 33,039 jobs

License Reimbursement Jobs in USA

Frequently Asked Questions

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