Life Insurance Jobs in Krakow, Poland

Senior Engineering Manager Incubation track technology-agnostic approach

Senior Engineering Manager, Incubation Track

Location: Portugal, Poland, Ukraine

Posted Feb 26, 2024

PandaDoc is seeking a Senior Engineering Manager for its Incubation track. The role involves leading self-organized teams, establishing 'teams + customers' connections, and delivering value with a technology-agnostic approach. The manager will facilitate optimal technical solutions, manage team performance, and contribute to company-wide initiatives. The ideal candidate has over 8 years of engineering experience, including 3 years in management, and an entrepreneurial mindset. PandaDoc offers a positive company culture, work-life balance, and competitive benefits.

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strong sales background full-cycle sales of qualified SMB leads meet/exceed monthly sales goals

Account Executive, SMB - German-Speaking

Company: PandaDoc

Location: Poland

Posted Feb 18, 2024

PandaDoc is seeking sales professionals with a strong background in B2B applications/solutions, preferably with 1-3 years of on-quota experience. The role involves managing full-cycle sales, prospecting, conducting product demos, and negotiating deals. Fluency in German is required. The company offers a competitive salary, work-life balance, and opportunities for professional development. PandaDoc is an equal opportunity employer committed to diversity and inclusion.

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Senior Payroll Analyst

Company: IBM

Location: PL Krakow

Posted Feb 14, 2024

<div class=jddescription datafield=description> Introduction A career in IBM Consulting is rooted by longterm relationships and close collaboration with clients across the globe Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting In your role youll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients Our culture of evolution and empathy centers on longterm career growth and development opportunities in an environment that embraces your unique skills and experience Your Role and Responsibilities As Payroll Analyst you will be responsible for executing payroll processes for the assigned set of countries in any of the regions The set usually includes one or multiple mediumsized or small countries and corresponding customer service The set may also include responsibility for any centralised function The assignment of countries or function may change on a regular basis to ensure the proper backup plan Gross to net processing for those countries is done by third party providers and as Payroll Analyst you will be required to collaborate with them closely to ensure the customers employees are paid on time and accurately The tasks related to payments handling or compliance monitoring may vary depending on the region or between the countries People successful in this role demonstrate the ability to perform the tasks in compliance with existing procedures strong customer focus as well as the proactiveness Scope of duties Payroll Operations <ul> <li> Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirements <li> <li> Process any payroll data in accordance with legal IBM and the customer requirements related to personal data protection <li> <li> Ensure the timeliness of payroll processing sending inputs to payroll services providers approving payrolls <li> <li> Ensure the timeliness of payroll payments processing requesting uploads and payments releases initiating manual payments uploading payroll payments into the bank system monitoring the rejected payments <li> <li> Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errorsdiscrepancies <li> <li> Monitor execution of compliance activities if required <li> <li> Perform any activities related to electronic payslips handling <li> <li> Communicate any risks to payroll process or deadlines in accordance with escalation paths <li> <li> Interact with employees client payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay <li> <li> Report the status of payroll cycle in a timely and accurate manner <li> <li> Support year end processes or any other country specific processes not related to monthly payroll cycle <li> <li> Initiate and actively supporting any continuous improvement activities or other process andor tools improvements using the existing change management channels <li> <li> Request DTP updates if required <li> <ul> Payroll Customer Service <ul> <li> Deliver the highest quality of service in helpdesk area by proper interaction and engagement accuracy of provided information timely resolution and overall management of queries from the customers employees the customer or third parties <li> <li> Actively take part in any activities focused on continuous improvement of customer service <li> <li> Execute all activities in compliance with existing procedures <li> <li> Ensure helpdesk scenarios are up to date <li> <ul> General <ul> <li> Coordinate the execution of payroll cycle or year end projects for the assigned set of countries <li> <li> Act as Ops Lead for the assigned projects related to assigned countries or minormedium changes in the process <li> <li> Keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation <li> <li> Act as backup for team members andor additional functions as assigned by supervisor <li> <li> Act as a trainer for assigned trainerdelivered workshadow or recurring courses <li> <ul> <meta charset=utf8> What makes IBM BTO unique <ul dir=ltr> <li> Global communication want to improve your language skills Wve will invest in you <li> <li> Flexibility employee development matters to us thats why every vacancy is open for internal recruitment <li> <li> Diversity different nationalities united in one team <li> <li> Initiative have ideas for improvements We want to hear them <li> <ul> We guarantee you <ul dir=ltr> <li> Job contract <li> <li> The opportunity to participate in training and language courses <li> <li> An extensive benefits package Multisport OK System private medical healthcare life insurance cinema tickets <li> <li> An induction training that will allow you to smoothly transition into your new role <li> <ul> Required Technical and Professional Expertise <ul> <li style=marginleft8px> Curiosity and need to understand both the details and the context <li> <li> Quick learner with a desire for continuous improvement <li> <li> Sense of ownership of assigned tasks <li> <li> Fluent command of English that enables clear and concise communication <li> <li> Excellent organization and management of own work <li> <li> Ability to coordinate the execution of payroll cycle <li> <li> Accuracy and attention to details <li> <li> Ability to cope with different situations different requirements uncertainty and pressure of time <li> <li> Attitude to view problems as issues to be solved rather than obstacles <li> <li> Good knowledge and practice in using ms office <li> <ul> Preferred Technical and Professional Expertise <ul> <li> na <li> <ul><div>

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AR Analyst with Dutch

Company: IBM

Location: PL Krakow

Posted Feb 08, 2024

<div class=jddescription datafield=description> Introduction A career in IBM Consulting is rooted by longterm relationships and close collaboration with clients across the globe Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting In your role youll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients Our culture of evolution and empathy centers on longterm career growth and development opportunities in an environment that embraces your unique skills and experience Your Role and Responsibilities As an AR Analyst youll be a trusted business advisor Youll have the opportunity to position IBM for longterm financial growth delivering analysis and providing insight and innovation into the business Youll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product In this role youll work in our IBM Client Innovation Center CIC where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Scope of Duties <ul> <li style=textalignstart> Manage assigned AR portfolio <li> <li> Perform cash collection tasks <li> <li> Respond to inquiries tickets in Salesforcecalls from internal and external customers <li> <li> Do the reconciliation of accounts or research on disputed AR <li> <li> Coordinate resolution of customer disputes <li> <li> Credit management and releasing orders <li> <ul> <meta charset=utf8> What makes IBM BTO unique <ul dir=ltr> <li> Global communication want to improve your language skills We will invest in you <li> <li> Flexibility employee development matters to us thats why every vacancy is open for internal recruitment <li> <li> Diversity different nationalities united in one team <li> <li> Initiative have ideas for improvements We want to hear them <li> <ul> We guarantee you <ul dir=ltr> <li> Job contract <li> <li> The opportunity to participate in training and language courses <li> <li> An extensive benefits package Multisport OK System private medical healthcare life insurance cinema tickets <li> <li> An induction training that will allow you to smoothly transition into your new role <li> <ul> Required Technical and Professional Expertise <ul> <li style=textalignstart> Dutch fluent <li> <li style=textalignstart> English fluent <li> <li style=textalignstart> Ability to work independently prioritize tasks manage multiple priorities and tight deadlines <li> <li style=textalignstart> Ability to work accurately with numbers <li> <li style=textalignstart> Very good communication skills both in spoken and in written in one of above listed languages <li> <li style=textalignstart> Working knowledge of MS Excel <li> <ul> Preferred Technical and Professional Expertise <ul> <li> Good understanding Accounts Receivables AR <li> <ul><div>

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gaming technology lab comprehensive suite of tools over 200 employees

General Manager, Hybridcasual Games

Company: Homa

Location: France, Poland, Georgia, Turkey, Spain, North Macedonia, Slovenia

Posted Feb 17, 2024

Homa is a gaming technology lab with over 200 employees from 35+ countries, offering a comprehensive suite of tools for mobile game creators. The company has raised $165 million from prominent investors and has apps downloaded over 1 billion times. Homa is seeking a General Manager with 10+ years of product leadership experience in casual/mid-core gaming to drive the planning and execution of key objectives in the hybrid-casual space. The role involves setting a long-term vision, managing P&L, guiding product strategy, and collaborating with internal and external teams. Homa values ambition, humility, and curiosity, offering benefits such as health insurance, meal vouchers, and quarterly reviews.

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Shift Lead, Customer Support

Company: Relativity

Location: Poland

Posted Feb 27, 2024

<div>Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements<div><div> <div><div>Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <div><div> <div><div>The Shift Lead will be responsible for ensuring the customer support team meets defined KPIs to deliver a consistent positive experience for our customers during their designated shift The Shift Lead will also be responsible for ensuring there are smooth operational transitions from one shift to another and ongoing customer needs are appropriately addressed This role will ensure that service levels are effectively managed and customer expectations are achieved or exceeded The Shift Lead works closely with Support Management the WFM team and the Knowledge Manager <div><div> <div><div>The working hours are based on rotational shifts including nights weekends and public holidays where shifts rotate or change according to a set schedule published in advance <div> <div class=h3>Responsibilities <div><li style=>Oversees daily staff activities in the Service Desk as well as trains coaches and mentors technicians <li><li style=>Manages and coordinates urgent and complicated support issues Acts as escalation point for all requests and incidents <li><li style=>Monitors and manages Service Level Agreements to set expectations and measure performance <li><li style=>Ensures smooth operational transition from one shift to the next to meet teamwide performance goals and ensure ongoing customer needs are addressed <li><li style=>Develops guidelines and procedures in the Service Desk to improve quality and process Advises management on situations that may require additional support or escalation <li><li style=>Develops ticket escalation processes and determines root cause of issues and communicates appropriately to internal and external customers <li><li style=>Manages processes for communicating outageemergency activities <li><li style=>Develops updates and maintains training material for technicians when required in partnership with the Knowledge Manager <li><li style=>Provides review of data KPIs and trends to management on a daily weekly monthly or asneeded basis Drives ticket trending analysis and partners with management to develop strategies for improvement <li><li style=>Monitors employee work schedules and provide backup support as needed <li><li style=>Monitors and manages the ticket queue and assigns tickets to technicians <li><li style=>Reviews customer satisfaction feedback to improve services tools and support experience <li><li style=>Maintain the flexibility to work any shifts or oncall schedules or other time frames as needed or requested <li><li style=>Ensures appropriate policies and procedures are followed for creating scrubbing updating escalating transitioning resolving and closing support tickets <li><li style=>Maintains close attention to detail for teamwide categorizing and documenting of tickets to ensure accurate reporting and maintenance of historical data <li><li style=>Contribute to and follow KnowledgeCentered Support KCS processes and best practices <li><li style=>Accurately track hours worked daily <li><li style=>Commitment to and consistent demonstration of core company values <li><li style=>Is flexible to work rotational shifts including nights weekends and public holidays where shifts rotate or change according to a set schedule published in advance <li> <div class=h3>Preferred Qualifications <div><li style=>2+ years of experience working in Relativity or ediscovery andor 2+ years of experience working in Technical Customer Support <li><li style=>Experience with SQL and Windows platform andor experience with troubleshooting complex technical issues <li><li style=>ITIL certification <li> <div class=h3>Minimum Qualifications <div><li style=>Bachelors degree in Computer Science Information Technology or a related field or equivalent experience see experience requirement <li><li style=>3+ years in a role interacting with customers or equivalent education see education requirement <li><li style=>Experience supporting clients as a primary point of contact using phone and email <li><li style=>Exceptional customer service written and verbal communication skills <li><li style=>Processoriented with the ability to drive efficiency and strategies for improvement <li><li style=>Experience with and knowledge of contact centers workforce management and meeting service level targets <li><li style=>Ability to work efficiently under pressure drive projects to completion and meet deadlines <li><li style=>Ability to manage multiple projects simultaneously and prioritize based on company and team objectives <li><li style=>Meticulous attention to detail <li><li style=>Experience using ITIL methodology <li> <div class=h3>Compensation<div><li style=>Compensation Relativity is committed to competitive fair and equitable compensation practices<li><li style=>This position is eligible for total compensation which includes a competitive base salary annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between 100 000 and 122 000 PLN grossyear Employment Contract The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position<li><div>LIRemote<div><div>LIPK4<div><div> <div><div>Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify<div><div> <div><div>Benefit Highlights<div><div>Comprehensive health plans<div><div>Flexible work arrangements<div><div>Unlimited time off<div><div>Longterm incentive program<div><div>Training investment program<div><div> <div><div>All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law<div><img src=httpsremotivecomjobtrack1899022blankgifsource=publicapi alt=>

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AIOps zSolutions - Delivery Consultant

Company: IBM

Location: PL Krakow

Posted Feb 22, 2024

<div class=jddescription datafield=description> Introduction Have you ever heard of the term mainframe How many times someone mentioned it is a past era software hardware No the reality in fact is completely different The mainframe technology is one of the most reliable in the World Now in the Cloud era IBM offers modernization of the applications for the hybrid clouds leveraging a marriage stability of mainframe with accessibility of the cloud Are you ready to start working with complex IT environments and support large companies in minimizing customer impact of incidents and outages Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster If yes then join IBM Global Delivery Center Team in Krakow Poland Your Role and Responsibilities As a AIOps zSolutions Delivery Consultant you will learn and experience how we apply technical expertise to ensure worldclass delivery using consultative skills such as problemsolving hypothesisbased methodologies communication and service orientation skills As a member of IBM Technology Expert Labs Global Delivery Center GDC you will be client focused courageous pragmatic and technical to optimize and trailblaze new solutions that address real business challenges To help achieve this winwin outcome a dayinthelife in this role may include but not be limited to <ul> <li style=marginleft8px> Working under general supervision you will be understanding clients main challenges and developing solutions that help them improve their systems management IT operations application performance and operational resiliency with AI on the mainframe by implementing IBM AIOps solutions on this environment <li> <li style=marginleft8px> Demonstrate ability to learn fast and accurate about new technologies concepts <li> <li style=marginleft8px> Participating in planning installing configuring validating and migrating IBM Z AIOps solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within clients environments <li> <li style=marginleft8px> Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the zAIOps products implementation methodologies <li> <li style=marginleft8px> Demonstrating a natural bias towards selfmotivation curiosity and initiative in addition to navigating data and people to find answers and present solutions <li> <li style=marginleft8px> Strong collaboration and communication skills as you work across the client partner and IBM team <li> <li style=marginleft8px> Participating in technical solution workshops <li> <ul> <div style=marginleft8px> PLKR24 <div> Required Technical and Professional Expertise <ul> <li style=marginleft2px> BS in Computer Science Engineering or equivalent experience in Computer ScienceInformation SystemsEngineering <li> <li style=marginleft2px> Handson exposure to realworld application of computer science information systems or engineering concepts <li> <li style=marginleft2px> Excellent communication and presentation skills that are engaging compelling and influential <li> <li style=marginleft2px marginbottom11px> Technical Expertise in Mainframe System Software on zOS including deployment and optimization of IBM Z software solutions zOS data sources handling of SMF records and zOS automation scripts <li> <li style=marginbottom11px> Familiarity with reviewing the performance of monitoring environment infrastructures monitoring processes event flow and historical data collection polices <li> <li style=marginleft2px marginbottom11px> 1+ years of experience with IBM Z <li> <li style=marginleft2px> 1+ years of solution consulting or relevant industry experience <li> <ul> Preferred Technical and Professional Expertise <ul> <li style=marginleft8px> Familiarity with data insights in realtime dashboards including opensource Elastic Stack OpenSearch solution Splunk <li> <li style=marginleft8px> Familiarity with analyzing system performance using tools like RMF SMF data amp Omegamon <li> <li style=marginleft8px> Familiarity with the following products will be highly regarded IBM Z Operational Log and Data Analytics ZLDA IBM Z Anomaly Analytics IzAA IBM Watson® Machine Learning for zOS IBM Service Management Unite SMU <li> <li style=marginleft8px> Experience in the delivery of training <li> <li style=marginleft8px> In addition to the above experience the ideal candidate will have exceptional interpersonal and communication skills <li> <li style=marginleft8px> Strong analytical and problemsolving skills with excellent attention to detail <li> <li style=marginleft8px> Dynamic team player who is comfortable working in a small but rapidly evolving environment <li> <li style=marginleft8px> A passion for making a difference in their profession and the environment <li> <ul><div>

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General Manager, Hybridcasual Games

Company: Homa

Location: France, Poland, Georgia, Turkey, Spain, North Macedonia, Slovenia

Posted Feb 17, 2024

Welcome to Homa the gaming technology lab that is taking the industry by storm Our team of over 200 people hailing from more than 35 different countries is dedicated to empowering mobile game creators worldwide to bring their creative ideas to the top charts Our Homa Lab platform offers a comprehensive suite of cuttingedge tools that allow developers to stay on top of the latest trends test new features in realtime and easily distribute and monetize their games Our success speaks for itself our apps have been downloaded over 1 billion times Since our inception we have raised $165 million in total from prominent investors including Headline Northzone Eurazeo Singular Quadrille Capital Fabric Ventures and Bpifrance We have also received support from renowned business angels such as the founders of King Sorare and Spotify founders But what really makes Homa special is our team We are a diverse group of artists business developers engineers entrepreneurs and former strategy consultants who all share the same passion for taking over the gaming industry When you become part of Homa youll be joining a dedicated team that creates innovative and highperforming games that resonate with players worldwide If youre ready to take your career to the next level and make a real impact in the company then Homa is the perfect place for you Join us and lets create the future of gaming together Role and Missions What you will do 🚀 The General Manager will be responsible for setting a longterm vision for an ambitious hybridcasual game and driving the planning and execution of key objectives in the hybridcasual space You will be expected to own your product endtoend while working with talented external studios driving an internal crossfunctional team to success <ul style=> <li style=>Be responsible for the PampL and growth of the game under your responsibility<li> <li style=>Guide the product strategy and develop a clear and ambitious roadmap by leveraging market research target insights and the competitive landscape <li> <li style=>Oversee a hybridcasual game from ideation to launch including game design product development and live game operations<li> <li style=>Collaborate with internal product and publishing teams to pinpoint emerging concepts and trends<li> <li style=>Recruit partner and manage internal and external teams to execute your vision<li> <li style=>Establish a roadmap to execute key strategic priorities and initiatives attaining executive support and driving the vision for hybridcasual games at Homa<li> <li style=>Deliver transformational impact in revenue and profit for Homa through your vision leadership and collaboration<li> <ul> Requirements Preferred ExperienceWhats your profile 👀 If youre creative ambitious and up for taking over the industry we want you on our team <ul style=> <li style=>10+ years experience in product leadership in the casualmidcore gaming space<li> <li style=>Possess a robust blend of experience and expertise in product business and strategy within the freetoplay domain<li> <li style=>Demonstrate a successful history of effectively managing substantial PampL responsibilities<li> <li style=>Strong manager who ensures the team is receiving mentorship training and feedback<li> <li style=>Showcase a proven track record of influencing Clevel executives internally presenting compelling business cases and articulating a clear product vision<li> <li style=>Display exceptional interpersonal verbal and written communication skills <li> <li style=>Available to travel to visit external studios to create success regularly<li> <li style=>Ability to lead large teams and collaborate across different geographical regions<li> <li style=>Experience finding the best talent to join your team and managing crossfunctional teams <li> <li style=>Proactive and entrepreneurial mindset ready to roll up your sleeves and build things from the ground up <li> <ul> Benefits Our CultureWho we are🪐 At Homa we are building a community of brilliant talents We believe that true innovation comes from diversity and collaboration and thats why we prioritize brainpower and determination over formal education So if you have the talent energy and motivation there is no obstacle to your success here As the creative experts behind the platform we provide developers with the data they need to bring their ideas to life Our team lives by three central values that guide everything we do ✨ Ambition were not afraid to tackle difficult challenges and set our goals extremely high Were on a mission to revolutionize an industry dominated by wellestablished companies and we wont stop until we succeed ✨Humility we leave our pride amp ego aside We are always ready to lend a helping hand celebrate each others successes and learn from our failures As Mr Lamar said Sit down Be humble ✨Curiosity we keep our minds open and never stop learning We believe that questioning everything is the best way to stay ahead of the curve and we encourage all our team members to stay curious and never stop exploring new ideas At Homa youll be challenged supported and inspired every day and we cant wait to see what you bring to the table BenefitsWhat you get 🎁 While success is its own reward here are some of the benefits that come with working at Homa <ul style=> <li style=>We offer essential benefits in France and specific locations including health insurance meal vouchers public transport subsidies childcare benefits and life insurance<li> <li style=>You will be working from our beautiful Paris HQ with a rooftop garden and WeWork amenities<li> <li style=>You will be working in English with our international team of toptier talents from 35+ countries<li> <li style=>You will have quarterly reviews with your manager to reflect on your performance celebrate wins and receive constructive feedback<li> <li style=>You will be able to attend diverse team events and Workations the famous companywide Homa trip<li> <ul> At Homa our primary recruitment focus lies in the beautiful city of Paris where we aim to cultivate an exceptional work culture However we also have vibrant hubs in Spain Turkey Georgia North Macedonia Poland and Slovenia where we are continually seeking top talents to join our global family If youre based in one of these locations we will be thrilled to consider your application <div class=h2>About the company<div> Homa is a gaming technology lab that gives game creators the datadriven tools and human expertise needed to turn their creative ideas into commercial hits The technology we create is used by game creators around the world to create games that hit players sweet spots and the commercial jackpot Our Homa Lab platform gives game creators a comprehensive set of tools and solutions that lets them keep their eyes on new trends and ideas execute realtime AB testing of all their games features through a nocode SDK and distribute and monetize their games as well Its a full endtoend digital ecosystem that ensures developers are focused on the right idea building games with every feature optimized and distributing them at the right time to people eager to play them worldwide Does it work Yep Apps powered by our tech have been downloaded more than 1 billion times And a lot of that is because we dont just sell our platform to clients and wish them well We partner with them longterm we make one hit then we make some more Homa is 50 a technology platform and 50 a collaborative transparent partnership As a team were over 160 people and 34+ nationalities strong Some of us are artists some of us are business developers engineers entrepreneurs or former strategy consultants but were all here for the same thing to take over the gaming industry by giving creators the data to transform their ideas into games played and money made Since inception Homa raised a total of $165M to achieve this mission with the participation of Headline Northzone Eurazeo Singular Quadrille Capital Fabric Ventures and Bpifrance along with renowned business angels including King and FuboTV founders and Spotify founder Daniel Eks family office <img src=httpsremotivecomjobtrack1897092blankgifsource=publicapi alt=>

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longterm relationships hybrid cloud and AI strategic partner ecosystem

SAP Payroll Lead

Company: IBM

Location: PL Krakow

Posted Feb 21, 2024

<div class=jddescription datafield=description> Introduction A career in IBM Consulting is rooted by longterm relationships and close collaboration with clients across the globe Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting In your role youll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients Our culture of evolution and empathy centers on longterm career growth and development opportunities in an environment that embraces your unique skills and experience Your Role and Responsibilities The BPO SAP Payroll Lead will be responsible for overseeing and coordinating all payroll SAP activities performed by the BPO and act as a BPO owner of Payroll SAP This role will also involve project support in bringing SAP System activities across different countries into the BPO function They will act as the centralized point of contact for the KLO team within the BPO team The job activities will include <ul> <li> Prepare and Own the Payroll SAP training materials <li> <li> Support the BPO team with any technical issues faced with SAP Payroll <li> <li> Be the point of contact to support the review of solution provided by KLO team <li> <li> Coordinate and oversee Payroll SAP UAT implementation of SAP Batch updates and NPG <li> <li> Support Google and BPO leadership team to analyze level of support provided by KLO team <li> <li> Coordination of process documentation creation <li> <li> Subject matter expert in assisting the team of Payroll Processors to execute various SAP Payroll tasks as well as supporting the identification of training needs and the delivery of the relevant training courses <li> <li> Assisting project teams with the changes related to SAP Payroll <li> <li> Contribute to root cause analysis of technical issues SAP Payroll <li> <li> Identify and coordinate improvements related to SAP Payroll integrations repetitive errors long lasting technical issues and BPO processing activities that interact with SAP <li> <li> Ensure backup structure is created between the Compliance Lead role and the BPO SAP Payroll Lead to deliver resilience to this role <li> <li> Create development <li> <ul> <meta charset=utf8> What makes IBM BTO unique <ul dir=ltr> <li> Global communication want to improve your language skills We will invest in you <li> <li> Flexibility employee development matters to us thats why every vacancy is open for internal recruitment <li> <li> Diversity different nationalities united in one team <li> <li> Initiative have ideas for improvements We want to hear them <li> <ul> We guarantee you <ul dir=ltr> <li> Job contract <li> <li> The opportunity to participate in training and language courses <li> <li> An extensive benefits package Multisport OK System private medical healthcare life insurance cinema tickets <li> <li> An induction training that will allow you to smoothly transition into your new role <li> <ul> Required Technical and Professional Expertise <div style=liststyletype none> <ul> <li> Knowledge of and experience of HANA and ECPSAP payroll systems <li> <li> 5+ years experience working in SAP Payroll implementation or payroll within a professional services accounting environment or in industry tech industry experience a plus <li> <li> Familiarity with handlingbeing involved in Payroll Inputs processing <li> <li> Handson project management experience and meticulous attention to detail <li> <li> Ability to work collaboratively be diplomatic and influence stakeholders vendors and international teams <li> <li> Proven leadership skills in coordinating crossfunctional initiatives <li> <li> Experience and a proven track record of process improvement <li> <li> Fluency in English <li> <ul> <div> Preferred Technical and Professional Expertise <ul> <li style=marginleft 8px> BABS Degree <li> <li style=marginleft 8px> Experience of working in or leading a payroll SAP team <li> <li style=marginleft 8px> Payroll qualifications eg CTA CIPP CPP CA Chartered Accountant CPA <li> <li style=marginleft 8px> Fluencyunderstanding of any of the following languages German Polish Spanish French German Portuguese Swedish Mandarin and Japanese <li> <ul><div>

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Source control management systems Data and event streaming technologies Ability to identify and implement

Automation - Junior Delivery Consultant

Company: IBM

Location: PL Krakow

Posted Feb 17, 2024

in M.I.S. Source control management systems (e.g. GitHub) Data and event streaming technologies (e.g. Ability to identify and implement automation concept Hands-on exposure to real-world application of computer science information systems or engineering concepts 1-2 years of automation experience. 1-2 or more years of solution consulting or relevant industry experience. B. Documentation: Prepare comprehensive documentation for automation solutions including technical specifications user guides and maintenance & operations procedures. Process Analysis: Analyse business processes to identify automation opportunities streamline workflows and improve efficiency. Testing and Quality Assurance: Conduct thorough testing of automation solutions to ensure reliability accuracy and performance. Business/Communications with a STEM minor Computer Science Engineering or equivalent experience in Computer Science/Information Systems/Engineering or experience in Computer Science/Information Systems/Engineering .

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Technical Writer

Company: IBM

Location: PL Krakow

Posted Feb 16, 2024

<div class=jddescription datafield=description> Introduction A career in IBM Consulting is rooted by longterm relationships and close collaboration with clients across the globe Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting In your role youll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients Our culture of evolution and empathy centers on longterm career growth and development opportunities in an environment that embraces your unique skills and experience Your Role and Responsibilities Technical Writer role is located within BPO Payroll Projects amp Systems Team but Technical Writer would work with the customer as well as with all IBM Krakow Payroll teams as necessary to <ul> <li> maintain existing and newly developed payroll knowledge management documentation DTPs training materials HD scenarios entity factbook in dedicated database <li> <li> maintain existing and newly developed payroll content in the help center tools <li> <li> maintain related reporting and dashboards <li> <ul> Scope of responsibilities <ul> <li> Draft proofread edit amp publish highquality content across multiple online help centers <li> <li> Work with multiple stakeholders across different teams and locations to extract information to translate into usable help center content <li> <li> Research and gather technical and background information to include in the documentation <li> <li> Write DTPs and all other process description content <li> <li> Write communication and training content including contributions to training delivery to support change management process <li> <li> Validate content by collecting feedback from users and SMEs to ensure completeness amp accuracy <li> <li> Own the maintenance of the content across multiple online help centers <li> <li> Manage the requests to update content <li> <li> Execute the changes of content as per the defined process <li> <li> Prepare and maintain reports and dashboards analyse help center usage statistics <li> <li> Monitor learn and evaluate software developments and the potential impact to help centers <li> <li> Continuous improvement of help center design amp navigation functionalities <li> <ul> <meta charset=utf8> What makes IBM BTO unique <ul dir=ltr> <li> Global communication want to improve your language skills We will invest in you <li> <li> Flexibility employee development matters to us thats why every vacancy is open for internal recruitment <li> <li> Diversity different nationalities united in one team <li> <li> Initiative have ideas for improvements We want to hear them <li> <ul> We guarantee you <ul dir=ltr> <li> Job contract <li> <li> The opportunity to participate in training and language courses <li> <li> An extensive benefits package Multisport OK System private medical healthcare life insurance cinema tickets <li> <li> An induction training that will allow you to smoothly transition into your new role <li> <ul> Required Technical and Professional Expertise <div style=liststyletype none> <ul> <li style=marginleft 8px> Intermediate HTML <li> <li style=marginleft 8px> Intermediate ExcelGoogle Sheets skills <li> <li style=marginleft 8px> Outstanding writing editing amp proofreading English ability <li> <li style=marginleft 8px> Ability to evaluate content UX <li> <li style=marginleft 8px> Capable of managing multiple competing priorities within tight deadlines while ensuring that quality standards are met <li> <li style=marginleft 8px> Ability to explain complicated processes in clear and simplified English <li> <li style=marginleft 8px> Excellent attention to detail <li> <li style=marginleft 8px> Strong communication skills <li> <ul> <div> Preferred Technical and Professional Expertise <ul> <li style=marginleft8px> na <li> <ul><div>

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Payroll Analyst

Company: IBM

Location: PL Krakow

Posted Feb 17, 2024

<div class=jddescription datafield=description> Introduction A career in IBM Consulting is rooted by longterm relationships and close collaboration with clients across the globe Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting In your role youll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients Our culture of evolution and empathy centers on longterm career growth and development opportunities in an environment that embraces your unique skills and experience Your Role and Responsibilities As Payroll Analyst you will be responsible for executing payroll processes for the assigned set of countries in any of the regions The set usually includes one or multiple mediumsized or small countries and corresponding customer service The set may also include responsibility for any centralised function The assignment of countries or function may change on a regular basis to ensure the proper backup plan Gross to net processing for those countries is done by third party providers and as Payroll Analyst you will be required to collaborate with them closely to ensure the customers employees are paid on time and accurately The tasks related to payments handling or compliance monitoring may vary depending on the region or between the countries People successful in this role demonstrate the ability to perform the tasks in compliance with existing procedures strong customer focus as well as the proactiveness Scope of duties Payroll Operations <ul> <li> Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirements <li> <li> Process any payroll data in accordance with legal IBM and the customer requirements related to personal data protection <li> <li> Ensure the timeliness of payroll processing sending inputs to payroll services providers approving payrolls <li> <li> Ensure the timeliness of payroll payments processing requesting uploads and payments releases initiating manual payments uploading payroll payments into the bank system monitoring the rejected payments <li> <li> Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errorsdiscrepancies <li> <li> Monitor execution of compliance activities if required <li> <li> Perform any activities related to electronic payslips handling <li> <li> Communicate any risks to payroll process or deadlines in accordance with escalation paths <li> <li> Interact with employees client payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay <li> <li> Report the status of payroll cycle in a timely and accurate manner <li> <li> Support year end processes or any other country specific processes not related to monthly payroll cycle <li> <li> Initiate and actively supporting any continuous improvement activities or other process andor tools improvements using the existing change management channels <li> <li> Request DTP updates if required <li> <ul> Payroll Customer Service <ul> <li> Deliver the highest quality of service in helpdesk area by proper interaction and engagement accuracy of provided information timely resolution and overall management of queries from the customers employees the customer or third parties <li> <li> Actively take part in any activities focused on continuous improvement of customer service <li> <li> Execute all activities in compliance with existing procedures <li> <li> Ensure helpdesk scenarios are up to date <li> <ul> General <ul> <li> Keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation <li> <li> Act as backup for team members andor additional functions as assigned by supervisor <li> <li> Act as a trainer for assigned workshadow or recurring courses <li> <ul> <meta charset=utf8> What makes IBM BTO unique <ul dir=ltr> <li> Global communication want to improve your language skills Wve will invest in you <li> <li> Flexibility employee development matters to us thats why every vacancy is open for internal recruitment <li> <li> Diversity different nationalities united in one team <li> <li> Initiative have ideas for improvements We want to hear them <li> <ul> We guarantee you <ul dir=ltr> <li> Job contract <li> <li> The opportunity to participate in training and language courses <li> <li> An extensive benefits package Multisport OK System private medical healthcare life insurance cinema tickets <li> <li> An induction training that will allow you to smoothly transition into your new role <li> <ul> Required Technical and Professional Expertise <ul> <li style=border none marginleft 8px> Previous experience in any finance operations 12 years on independent position or in a role which allowed to learn and become familiar with the process and helpdesk work short experience in payroll or HR operations is an advantage but not a must <li> <li style=border none marginleft 8px> Curiosity and need to understand both the details and the context <li> <li style=border none marginleft 8px> Quick learner with a desire for continuous improvement <li> <li style=border none marginleft 8px> Sense of ownership of assigned tasks <li> <li style=border none marginleft 8px> Fluent command of English that enables clear and concise communication <li> <li style=border none marginleft 8px> Solid organization and management of own work <li> <li style=border none marginleft 8px> Accuracy and attention to details <li> <li style=border none marginleft 8px> Ability to cope with pressure of time <li> <li style=border none marginleft 8px> Good knowledge and practice in using MS Office <li> <ul> Preferred Technical and Professional Expertise <ul> <li> na <li> <ul><div>

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