Life Insurance Jobs in MEMPHIS, Tennessee
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Client Success Manager
Company: EVERSANA
Location: Memphis, TN
Posted Apr 27, 2024
<p><b>Company Description<b> <p><p>At EVERSANA we are proud to be certified as a Great Place to Work across the globe Were fueled by our vision to create a healthier world How Our global team of more than 7000 employees is committed to creating and delivering nextgeneration commercialization services to the life sciences industry We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech startups to established pharmaceutical companies Our products services and solutions help bring innovative therapies to market and support the patients who depend on them Our jobs skills and talents are unique but together we make an impact every day Join us <p> <p>Across our growing organization we embrace diversity in backgrounds and experiences Improving patient lives around the world is a priority and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs We are deliberate and selfreflective about the kind of team and culture we are building We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA our people clients and most importantly the patients we serve We are EVERSANA <em> <em><p> <p><b>Job Description<b> <p><p><strong>THE POSITION<strong><br >The Client Success Manager CSM is the primary business and relationship manager for EVERSANAs Channel Management amp 3PL business As an account manager from 6 10 pharmaceutical manufacturers clients this role manages the relationship and aiding in the coordination of daytoday communications related to service delivery to help ensure appropriate service levels to attain and maintain Client Delight The Client Success Manager in conjunction with the leaders of distribution operations order to cash supply chain solutions IT and Quality establish and maintain a highly effective business relationship with our pharmaceutical clients This role works directly with senior EVERSANA and client leadership This position is responsible to establish regular touch points and business reviews including formal presentations on a regular basis and generate account plans to ensure Client Delight is achieved Additionally the role will collaborate with members of the Commercial team to align on account penetration and increased share of wallet<p> <p><strong>CRITICAL RESPONSIBILITIES<strong><p> <ul><li>Relationship Management of 610 clients as the primary relationship and escalation contact with client The primary functions for the CSM includes relationship management operational support and coordination launch readiness communication and problem solving both strategictactical <ul><li>Creating Executive summaries outlining issuesproblems and solutions<li> <li>Presenting findings and solutions to Client and EVERSANA leadership as applicable<li> <ul><li> <li>Lead interactions within EVERSANA and with clients to arrive at expected service delivery outcomes while achieving a high level of Client Delight<li> <li>Lead internal Channel Mgmt team meetings to problem solve through collaboration and communication resulting in a more efficient and effective delivery of service for the client accounts <ul><li>Suggest solutions when appropriate<li> <ul><li> <li>Maintain a highlevel adherence to department and company processes resulting in high quality client experience indepth reporting and satisfaction<li> <ul><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong><p> <p><strong>Account Management<strong><p> <ul><li>Develop exceptional relationships at all levels within the client account and EVERSANA<li> <li>Proactive communication within various levels at the client site to identify issues resolve issues recommended solutions and offer new services where needed<li> <li>Manage with a sense of urgency and availability as the client advocate<li> <li>Regular Business Review presentation creation and management including followup to complete deliverables<li> <li>Develop strategic account plans for each assigned client as deemed appropriate<li> <li>Act as the internal champion within the Channel Mgmt team expressing client needs and expectations<li> <li>Manage client expectations<li> <li>Utilize PowerBI to analyze KPIs and service levels for each client and effectively communicate operational performance and recommendations as needed <ul><li>Ability to analyze data and provide insights on performance to KPI targets<li> <li>Establish plans with Operations for KPIs which below target<li> <ul><li> <li>Responsible for addressing client issues requests to ensure strategic priorities are met<li> <li>Manage client escalations to resolution and when needed coordinating internally with the appropriate teamsteam members for investigationresolution<li> <li>Works cross functionally to ensure projects are delivered within established service levels<li> <li>Conduct regularly scheduled meetings with assigned clients create and distribute minutes including regular business reviews that are both strategic and tactical in nature<li> <li>Develop and update Client Account plans for assigned accounts<li> <ul><p><strong>Communication<strong><p> <ul><li>Represents the company with clients customers vendors and business partners<li> <li>Be an expert on EVERSANA Channel Management<li> <li>Lead crossfunctional teams as required and facilitate internalexternal meetings<li> <li>Manage internal and external conflict be a problem solver<li> <li>Creates a positive environment that encourages open and honest communication that is core to collaborative work relationships<li> <ul><p><strong>Travel<strong><p> <ul><li>Expected to travel 25 of the time EVERSANA facilities andor client sites<li> <ul><p><em>The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position<em><p> <p><em>An individual in this position must be able to successfully perform the essential duties and responsibilities listed above Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position<em><p> <p><b>Qualifications<b> <p><p><strong>MINIMUM QUALIFICATIONS<strong><p> <p>The requirements listed below are representative of the experience education knowledge skill andor abilities required<p> <ul><li>A college degree in Business Administration or a related field<li> <li>510 years of 3PL or Outsourced Solutions B2B account management experience Healthcare or Pharmaceutical experience a plus<li> <li>Proficiency using the following softwarehardware Microsoft Excel Microsoft Word Microsoft Outlook Microsoft power point The ability to learn and become proficient in company software packages Experience in PowerBI a plus<li> <li>Strong written verbal and interpersonal communication skills are critical to this position and embodies a collaborative work style<li> <li>Must be a good listener and able to respond to clients in a professional manner<li> <li>The ability to work independently as well as working with management on key client issues<li> <li>Excellent organizational skills with the ability to perform detailoriented work accurately handle several assignments simultaneously maintain confidential information and produce reports in a timely manner<li> <li>Exhibits an upbeat attitude a genuine interest in others and a sense of humor Energizes others and heighten morale through herhis attitude<li> <li>Possesses the ability to develop and articulate ideas and information that generate understanding<li> <li>Proves to be a professional of unquestionable integrity credibility and character who demonstrates high moral and ethical behavior<li> <li>Able to maintain high standards despite pressing deadlines establish high standards and measures do work right the first time and inspect material for flaws test new methods thoroughly reinforce excellence as a fundamental priority<li> <li>Able to take action in solving problems with exhibiting good judgment and a realistic understanding of issues able to use reason even with dealing with emotional topics review facts and weigh options<li> <li>Able to prepare for emerging client needs manage multiple projects determine project urgency in a meaningful and practical way use goals to guide actions and create detailed action plans organize and schedule people and task<li> <li>Able to act in accordance with established guidelines follow standard procedures in crisis situations communicate and enforce organizational policies and procedures recognize and constructively conform to unwritten rules or practice<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>Experience working within the pharmaceutical supply chain industry and directly with pharmaceutical and biotech clients<li> <li>Experience collaborating and leading internal team members to resolve business issuesrequests<li> <li>Excellent interpersonal skills with the ability to productively negotiate with all levels of within a client including CSuite<li> <li>Great people skills fair kindhearted energetic client focused and be able to have fun<li> <ul><p><b>Additional Information<b> <p><p><strong>OUR CULTURAL BELIEFS<strong><p> <p><strong>Patient Minded <strong>I act with the patients best interest in mind<p> <p><strong>Client Delight <strong>I own every client experience and its impact on results<p> <p><strong>Take Action <strong>I am empowered and hold myself accountable<p> <p><strong>Embrace Diversity <strong>I create an environment of awareness and respect<p> <p><strong>Grow Talent <strong>I own my development and invest in the development of others <p> <p><strong>Win Together <strong>I passionately connect with anyone anywhere anytime to achieve results<p> <p><strong>Communication Matters <strong>I speak up to create transparent thoughtful and timely dialogue<p> <p><strong>Always Innovate <strong>I am bold and creative in everything I do<p> <p><br ><p><p>INC<p> <p><p> <p>From EVERSANAs inception Diversity Equity amp Inclusion have always been key to our success We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity All of our employees points of view are key to our success and inclusion is everyones responsibility<p> <p>Follow us on LinkedIn | Twitter<p>
Front-End Software Engineer, Data Team
Company: Qgiv
Location: Memphis, TN
Posted Apr 26, 2024
<p><strong>Who are we<strong> <p> <p>Qgiv exists to help people fulfill their passion to make a difference Founded in 2007 Qgiv now provides thoughtfullydesigned userfriendly fundraising software to more than 6500 nonprofits in the US and Canada Nonprofits such as Habitat for Humanity Big Brothers Big Sisters Junior Achievement Humane Societies and more use Qgivs online fundraising tools to delight donors and raise funds for their missions <p> <p>Were guided by our core values empathy introspection honesty + integrity persistence openness respect and passion We work hard to meet deadlines and goals but we also take time to celebrate and have fun We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission We dont search for perfect candidates we look for candidates that are invested in helping us improve while also improving themselves <p> <p>We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission We dont search for perfect candidates we look for candidates that are invested in helping us improve while also improving themselves <p> <p><strong>About the Opportunity<strong> <p> <p>Qgiv is an allinone fundraising platform for nonprofits enabling them to raise essential funds in support of their missions A critical aspect of their operations involves leveraging donor data to inform decisions and foster donor relationships <p> <p>As a FrontEnd Engineer on Qgivs Data Team your role involves translating business requirements and customer feedback into tools that help nonprofits manage understand and utilize donor data You collaborate with other members of the Product team to implement designs and frontend code for new features and updates to our existing platform When bugs in the system popup youre able to dig in debug the issue and find a resolution that solves the root cause <p> <p>As a member of the Product Team you would also help us maintain our 2week development cycle keep bugs in the system at a minimum develop documentation for code you write and help further improve and optimize our frontend framework You are also an effective communicator who can selfmanage your time as it relates to our teams goals <p> <p><strong>What does success look like<strong> <p> <ul><li>Build and maintain features within the control panel with a particular focus on reporting capabilities integrating with thirdparty software such as CRMs and email management systems and fundraisingrelated emails<li> <li>Translate design docs and prototypes into maintainable performant components and responsive interfaces<li> <li>Execute tasks with precision and careful attention to detail<li> <li>Code solutions that are well tested for success errors and edge cases<li> <li>Communicate when committed targets and timelines will not be met<li> <li>Explain and justify technical decisions with nontechnical audiences<li> <li>Maintain legacy pages built with older technologies while working to transition to React and ES6<li> <li>Improve frontend framework and assist with building the design pattern library<li> <ul><p><strong>What challenges can you expect<strong> <p> <ul><li>A large poorly documented older codebase that must be maintained while we work to modernize<li> <li>Newer frontend test coverage and quality are not ideal<li> <li>Inconsistent documentation for components and styles<li> <li>Development process and tools have not scaled well with the frontend codebase<li> <ul><p><strong>Requirements<strong> <p> <p><strong>What experience do you need to qualify for this role<strong> <p> <ul><li>JavaScript ES6 a frontend stack that includes React HTML CSSSCSS<li> <li>Unit tests and functional tests with Jest or another testing library<li> <li>Implementing UI using existing frontend patterns<li> <li>Version control with git and GitHub<li> <ul><ul><li>Older frontend tools and libraries like jQuery<li> <ul><p><strong>Things that will help you stand out<strong> <p> <ul><li>Experience in developing design patterns or component libraries<li> <li>Experience with configuring Webpack<li> <li>Experience with unit testing and testdriven development<li> <li>Writing quality code that is easy to understand and scales well with strong opinions on why its important<li> <li>Experience architecting solutions based on requirements amp making sound technical decisions without guidance<li> <li>Ability to plan estimate and derisk complex requirements<li> <li>Continuously looking for ways to improve technical abilities and platform infrastructure<li> <li>A cautious and rigorous approach that seeks to understand how technical decisions may affect other teams or products<li> <li>Familiarity with Agile methodologies<li> <ul><p><strong>Benefits<strong> <p> <p><strong>Whats in it for you<strong> <p> <ul><li>Join a group of passionate people building and supporting technology that helps fuel the work of worldchanging nonprofits<li> <li>Health vision dental insurance fitness plan reimbursement life and disability insurance and a retirement savings plan<li> <li>Competitive pay<li> <li>A flexible paidtimeoff policy and paid holidays<li> <li>Paid volunteer time off so you can make good things happen in your community<li> <li>4 weeks paid parental leave after 90 days of employment<li> <li>Time off to vote<li> <li>The hardware you need to get the job done<li> <li>This is a fulltime remote position <li> <li>Lots of Qgiv gear to add to your wardrobe we have some of the softest shirts around<li> <ul><p>Florida Salary Statement Any offered salary is determined based on internal equity internal salary ranges market dataranges applicants skills and prior relevant experience certain degrees and certifications <p> <p>Qgiv is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status <p> <p>All your information will be kept confidential according to EEO guidelines<p>
Supply Chain Operations Specialist IV
Company: CMA CGM
Location: Memphis, TN
Posted Apr 13, 2024
CEVA Logistics, a global supply chain solutions provider, is seeking an experienced supply chain operations expert for a leadership role. The position involves developing customer relationships, managing accounts, training staff, overseeing service processing, tracking shipments, preparing complex reports, and ensuring compliance with company policies. The company offers a dynamic work environment, competitive benefits, and opportunities for career growth. CEVA Logistics is an equal opportunity employer committed to diversity and inclusion.
Operations Manager II
Company: DHL
Location: Memphis, TN
Posted Apr 07, 2024
DHL Supply Chain is seeking a motivated Operations Manager II with 1-3 years of logistics industry experience and 2-4 years of supervisory or management experience. The role involves managing multiple areas with multiple priorities and stakeholders, setting direction for the team, and supporting their development. The company offers a business casual environment, competitive wages, excellent benefits, and opportunities for growth and learning. The ideal candidate is passionate about excellence, team development, and continuous improvement.
Import Coordinator
Company: Mallory Alexander International Logistics
Location: Memphis, TN
Posted Apr 17, 2024
<div> <p>Mallory Alexander International Logistics a global thirdparty logistics company 3PL headquartered in Memphis TN has an immediate opening for a Logistics Professional to join our team<p> <div> <p>Our successful candidate is an organized team player with excellent communication and multitasking skills<p> <p><strong>Duties and Responsibilities<strong><p> <ul><li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Prepare necessary entry documents for wide variety of goods and commodities to the relevant regulatory agencies such as US Customs FDA and USDA in order to secure customs clearance<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Arrange pickup of air and ocean freight at origins and arrange transportation to destination<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Coordinate movement of shipments from port via ocean air rail truck or intermodal<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Prepare and submit Arrival Notices<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Prepare and examine bills of lading to determine shipping charges and tariffs<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto>Communicate with vendors<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto>Track and trace shipments<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=auto>Coordinate deliveries to consignees<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=auto>Communicate and follow up with clients regarding shipment status questions andor other inquiries<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=auto>Advise clients on transportation options types of carriers or shipping routes<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=auto>Post bonds for the products being imported or assist clients in obtaining bonds<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=auto>Pay or arrange for payment of freight and insurance fees or other charges<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=13 dataarialevel=1><span datacontrast=auto>Maintain communication and information between Customers and Vendors to ensure that customers needs are met<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=14 dataarialevel=1><span datacontrast=auto>Generate invoicing in accordance with company policy <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=15 dataarialevel=1><span datacontrast=auto>Ensuring internal compliance standards are met<span><span dataccpprops=> <span><li> <ul><p><strong>Qualifications<strong><p> <ul><li>High school degree or equivalent<li> <li>2+ years freight forwarding industry experience<li> <li>Customs Brokerage experience preferred<li> <li>Cargowise One experience<li> <li>Excellent organizational time management attention to detail and problemsolving ability<li> <li>Ability to work effectively with a variety of individuals to complete work accurately thoroughly and on tight timelines to best serve customer needs<li> <ul><p><br ><p><p>This position is in office not remote or hybrid Monday through Friday <p> <p><br ><p><p><em><span dataccpprops=><strong><span>HeadhuntersStaffing Agencies please refrain from reaching out to our staff about this position to offer your services<span><strong><span><em><p> <p><br ><br ><p><div> <p><strong>Why Mallory Alexander<strong><p> <p>Mallory Alexander International Logistics is a leading fullservice logistics provider established in 1925 With over 13 different facilities in the US and 2 in China Mallory Alexander supports manufacturers retailers and other suppliers in the storage and shipment of their valuable cargo and we do it with confidenceon time with care everywhere We proudly offer competitive compensation robust benefits and a family environment an environment where our dedicated employees are able make an impact on our customers experience <p> <p><em>If you are based in California we encourage you to read this important information for California residents linked here<em><p> <div>
Manager Project Management
Company: Charles River Laboratories
Location: Memphis, TN
Posted Apr 09, 2024
Charles River is seeking a Project Manager with 5-7 years of experience in the biotechnology or pharmaceutical industry. The role involves overseeing project management personnel, managing customer satisfaction, and developing client onboarding processes. The candidate will also lead process creation, monitor project schedules, and work closely with internal stakeholders. A Bachelor's degree in biology/life sciences or related discipline is required, along with PMP certification. The pay range is $125,000 - $135,000. Charles River is a global CRO with a mission to improve the quality of people's lives by supporting the development of new drug therapies.
Android Engineer
Company: Qgiv
Location: Memphis, TN
Posted Apr 09, 2024
Qgiv, a nonprofit fundraising software company founded in 2007, is seeking an Android Engineer to join their team. The role involves implementing features, working with iOS developers, and maintaining the donor and customer-facing apps. The ideal candidate should have proven experience in Android app development, Java, and Android SDK. The company offers competitive benefits, flexible work hours, and a remote position. Qgiv values empathy, honesty, and passion, and strives to create an inclusive workplace culture.
Wires Platform Senior Technology Specialist
Company: First Horizon Bank
Location: Memphis, TN
Posted Apr 29, 2024
First Horizon is seeking a Wires Platform Senior Technology Specialist with a 'take charge' attitude, strong communication skills, and advanced problem-solving abilities. The role involves collaborating with a team of developers, understanding customer needs, and delivering high-quality technology solutions. Required qualifications include 7+ years in Wholesale payments, 5 years of experience with ACI MTS, and proficiency in Unix-based platforms. The company offers competitive benefits and is recognized as a top employer.
Principal Project Manager
Company: Charles River Laboratories
Location: Memphis, TN
Posted Apr 09, 2024
Charles River is seeking a Project Manager with 10+ years of experience in a laboratory or research environment for a role involving management of complex Process Development and Good Manufacturing Practices (GMP) Manufacturing projects. The role requires overseeing project start-up, managing timelines and milestones, collaborating with cross-functional teams, and leading process improvement initiatives. The company offers a competitive salary and a passionate work environment focused on improving global health and well-being.
Senior Financial Analyst (Memphis, TN)
Company: Smith & Nephew
Location: Memphis, TN
Posted Apr 29, 2024
Smith+Nephew is seeking a finance professional to join their Memphis team, supporting the largest Orthopedic manufacturing site. The role involves being a key business partner, owning production reporting activities, providing financial analysis, and driving direct labor spending reviews. The ideal candidate should have a B.S or B.A. in Accounting or Finance, CPA preferred, and 4+ years of financial experience in a manufacturing environment. Previous SAP experience is a plus. Smith+Nephew values diversity, inclusion, and equity, offering competitive benefits and a flexible work model. The company is committed to creating the greatest good for society and its patients.
Customer Onboarding Specialist
Company: Qgiv
Location: Memphis, TN
Posted Apr 15, 2024
Qgiv is a nonprofit fundraising software company founded in 2007, serving over 6,500 organizations in the US and Canada. The company values empathy, honesty, persistence, and openness, fostering a culture where employees can be authentic. The role involves onboarding clients, ensuring smooth transitions, and maintaining high NPS scores. Key responsibilities include timely responses, efficient application processing, and product expertise. The position offers competitive benefits and a flexible work environment.
Accounting Manager
Company: AP4 Group
Location: Memphis, TN
Posted Apr 12, 2024
AP4 Group LLC is hiring a full-time Accounting Manager for a remote position with travel to Hawthorne, NY. The role involves overseeing daily accounting operations, preparing financial reports, managing accounts receivable and payable, inventory analysis, sales reporting, and ensuring compliance with company policies. The ideal candidate should have a Bachelor's degree in accounting or business administration, CPA, five or more years of related experience, and proficiency in Excel and Microsoft Office Suite. Power BI experience and power plan or manufacturing experience are preferred. AP4 Group offers a competitive benefits package, including health insurance, 401(k) matching, and paid time off.