Loan Assistance Jobs in USA
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QA Automation Engineer, Team Lead
Company: Quest Analytics
Location: USA
Posted Mar 12, 2024
<div><b style=fontsize 24px>Your Quest Build the software products that improve healthcare access<b><div><div><br><div><div><span style=fontsize 105pt>At Quest Analytics our mission is to make healthcare more accessible for all Americans As part of our team youll work in an innovative collaborative challenging and flexible environment that supports your personal growth every day Were looking for an innovative <span><span style=fontsize 11pt>QA Automation Team Lead<span><span style=fontsize 105pt> to <span><span style=fontsize 11pt>ensure the software and data are functional reliable and in line with the end users expectations through the implementation and maintenance of automated quality checks throughout the delivery process <span><span style=fontsize 105pt>We will rely on you to help<span><span style=fontsize 11pt> guide a team of other QA automation engineers and Data QA Testers through daytoday work responsibilities<span><div><br><br><div class=h3>What youll do<div><li style=>Serve as the automation team lead and SME for building out and maintaining automated testing frameworks and solutions driven by scrum team deliverables engineeringquality metrics and stakeholder feedback<li><li style=>Guidementorinfluence and provide leadership to the test automation team to identify and solve test automation needs and opportunities including tactical considerations refactoring maintenance and delivery exceptions during a scrum team sprint <li><li style=>Provide daytoday technical guidance to team members in their areas of test automation responsibility including handson participation in daily activities writing code creating and reviewing pull requests while maintaining an area of responsibility within the automation team <li><li style=>Work with other QA engineers developers SMEs Product Management andor various stakeholders to understand requirements for an area of work and translate those requirements into a test plan that measures application andor data quality while maintaining workflow and iterative deliverables within the automation team <li><li style=>Coordinate and drive all automation test activities within the software automation team including collaborating with various stakeholders iteratively planning automation work item completion and suggesting andor implementing key strategic and tactical test design decisions to maintain automation framework functionality availability and performance<li><li style=>Monitor testing statuses in all preproduction environments during each sprint to ensure automated testing run effectiveness refactoring and scheduling are on track with sprint goals to deliver a release to production <li><li style=>Facilitate automated preproduction regression testing and smoke testing with the SQA analysts during preproduction testing activities <li><li style=>Provide handson mentorship and problemsolving with automation team members and assistance with the resolution of any roadblocks<li><li style=>Conduct test reviews and attend code amp design reviews to help ensure that the development process is followed and that the criteria for delivery to product owners are attained <li><li style=>Design write and submit pull requests for automated test case suites targeted at new or existing software engaged in the core operations during the software developmentdelivery cycle reducing the number of manual tests keeping performance stability and value in mind<li><li style=>Assist with adhoc troubleshooting of testing cycles in SIT production issues and help define any changes to the automation coverage that may need to happen to ensure the quality of automated test suites Additionally assisting with decisionmaking around automation testing exceptions for accelerated deployments and deployment night facilitation of automated test suite execution<li><li style=>Help design and implement heavy data validation and ETL processes testing in an automated fashion with Data QA SDETs and SEs to increase data accuracy checks at all stages of delivery Directly participate in the operationalization of ETL validation by guiding the QA automation team in daytoday activities toward this goal<li><li style=>Lead the development and execution of automated testing tools within the automation team pull together team members and other stakeholders as needed to solve challenges and quality issues Report automation KPIs and metrics monthly<li><li style=>Responsible for maintaining and enhancing test automation through process operationalization of the automation team including feedback and requests from other teams specifically engineeringscrum team requests and SDET strategy considerations into daily expectations and deliverables<li><li style=>Collaborate with manager concerning resource assignments and participate in the interview process as needed<li><li style=>Communicate effectively with technical and nontechnical personnel<li><li style=>Be a creative thinker with a focus on continuous improvement <li><li style=>Be proactive in keeping QA skills fresh<li><br><br><div class=h3>What it requires<div><li style=>Bachelors degree in Computer Science or related technical discipline or the equivalent combination of experience training or technical certification<li><li style=>7+ years of professional experience in QA Software and Data QAData ValidationETL testing<li><li style=>1+ years of QA lead responsibility experience <li><li style=>Experience with developing automated test cases and working in an AgileScrum environment<li><li style=>Experience with implementing CICD tools like Azure and Jenkins for automated testing runs<li><li style=>Strong Experience with complex data validation and ETL processes testing <li><li style=>Advanced experience with SQL Server and writing SQL queries to validate testing<li><li style=>Familiarity with C NET<li><li style=>High attention to detail and proven ability to manage multiple competing priorities simultaneously<li><li style=>Ability to multitask and prioritize in a fastpaced fluidic environment<li><li style=>Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions recommendations and drive action Customer focused<li><li style=>Works well in a highly collaborative team environment<li><div>We are not currently engaging with outside agencies on this role<div><div><b>Visa sponsorship is not available at this time<b><div><div><br><div><div><b style=fontsize 18px>What youll appreciate<b><div><div>Workplace flexibility you choose between remote hybrid or inoffice<div><div>Company paid employee medical dental and vision<div><div>Competitive salary and success sharing bonus<div><div>Flexible vacation with no cap plus sick time and holidays<div><div>An entrepreneurial culture that wont limit you to a job description<div><div>Being listened to valued appreciated and having your contributions rewarded<div><div>Enjoying your work each day with a great group of people<div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>Apply TODAY<b><div><div><a class=postingslink href=httpcareersquestanalyticscom rel=nofollow>careersquestanalyticscom<a><div><div><br><div><div><b style=fontsize 18px>About Quest Analytics<b><div><div>For more than 30 years weve been improving provider network management one groundbreaking innovation at a time 95 of Americas health plans use our tools including the eight largest in the nation Achieve your personal quest to build a great career here <div><div><span style=fontsize 105pt> <span><div><div>Visa sponsorship is not available at this time<div><div> <div><div><i>Quest Analytics provides equal employment opportunities to all people without regard to race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment <i><div><div> <div><div><i>Applicants must be legally authorized to work in the United States Verification of employment eligibility will be required at the time of hire<i><div><div><br><div><div>Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence hrquestanalyticscom<div><div><br><div><div>NOTE Staffing agencies headhunters recruiters andor placement agencies please do not contact our hiring managers directly We are not currently working with additional outside agencies at this time<div><img src=httpsremotivecomjobtrack1900317blankgifsource=publicapi alt=>
Product Manager
Company: Sojern
Location: USA
Posted Mar 12, 2024
<p><strong><u>Position summary<u><strong><p> <p>Product managers at Sojern use their deep knowledge of performance marketing in online travel and software product development to develop innovative platforms and tools They are highly passionate problemsolving have a core desire to develop fantastic user experiences and can design innovative solutions working with a crossfunctional team of sellers operations designers analysts and engineers<p> <p><strong><u>What you will do<u><strong><p> <ul style=> <li style=>Collaborate closely with teams across the company to develop a strategy and roadmap for advancing our customer experience <li> <li style=>Partner with engineering and designers to develop platform enhancements <li> <li style=>Gather and document use cases and product requirements to communicate product features and decisions clearly to all stakeholders<li> <li style=>Coordinate with engineering to prioritize backlogs manage sprints and deliver product features in an agile environment<li> <li style=>Utilize data to make decisions and prioritize features and enhancements for our reporting and billing platform<li> <li style=>Endtoend product lifecycle management responsibilities including ideation stakeholder management customer feedback product development rollout strategy and ongoing continuous innovation for your products<li> <ul> <p><strong>What you bring to the table <strong><p> <ul style=> <li style=>A bachelors degree from an accredited college or university Preference given for computer science CS math statistics and degrees from the business field A masters degree is also desirable<li> <li style=>35 years of relevant experience with 24 years in product management<li> <li style=>Experience writing presenting and communicating product requirements<li> <li style=>Willing to roll up your sleeves and prototype solutions in partnership with engineers data scientists analysts and end users<li> <li style=>Experience building and improving UXUIs for customer insights reporting and billing<li> <li style=>Basic SQL knowledge with the ability to query multiple data sets to troubleshoot and analyze data<li> <li style=>Able to manage multiple projects and collaborate effectively with crossfunctional teams in a fastpaced dynamic environment<li> <li style=>Selfmotivated exhibiting strong selfmanagement and a sense of urgency<li> <li style=>Excited to operate within agile development methodologies<li> <li style=>Travel sector experience bonus points if you have experience <li> <li style=>Recent experiencer in ad tech with strong knowledge of programmatic SEM and social platform advertising as well sat big data bonus points if you have experience <li> <ul> <p><strong><u>What we have for you<u><strong><p> <ul style=> <li style=>FlexiFridays Sojernistas typically work a ½ day and we have no mandatory meetings on Fridays To make this possible Sojernistas ensure deliverables are met throughout the week<li> <li style=>Flexibility Remote and hybrid work options so our team can enjoy flexibility and do their best work regardless of location<li> <li style=>Equity Stock options are offered to every employee<li> <li style=>Tech Monthly cell phone amp wifi stipend provided in addition to laptop and tech equipment for your home office<li> <li style=>Paid Parental Leave 16 weeks pay for birthing parents and 12 weeks pay for nonbirthing parents beginning the day of joining until the childs first birthday Where a local country has more liberal leave protocol we happily comply embraceinclusion<li> <li style=>Learning Opportunities All employees have access to an annual LampD stipend as well as ongoing training and support to help you grow while leading creative and challenging projects<li> <li style=>Sojern Gives Back We regularly organize office volunteer programs with local charities and organizations as well as provide 40 hours of paid time per year to volunteer<li> <li style=>Culture Strong core business values focus on teamwork vibrant social and fun environment<li> <li style=>Travel Perks IATA membership and personal travel hotel stay benefit<li> <li style=>Recognition We use Bonusly to allow our team to recognize performance and teamwork deliverwow winasateam<li> <li style=>Wellbeing We take a wholeperson approach to your wellness with Spring Health mental health benefits a Wellness Coach and Employee Assistance Programs<li> <li style=>Paid Time Off Unlimited PTO we are a travel company after all<li> <li style=>Healthcare Comprehensive medical dental and vision insurance for you and your dependents with healthy employer premium contributions<li> <li style=>Life and Disability Life ADampD and Short and LongTerm Disability insurance with premiums 100 paid by Sojern<li> <li style=>Medical Travel Travel expense coverage for when medical treatment is needed that is not available locally<li> <li style=>Retirement 401k available with company profit sharing contributions<li> <ul> <p><u><strong>About Sojern<strong><u><p> <p>At Sojern we believe in the power of travel as a way to bring the world together It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently and increase longterm growth customer loyalty and profitability<p> <p>Our customers include hotels attractions and tourism boards and they use the power of machine learning data science and realtime traveler data in Sojerns products to build direct relationships with travelers across social mobile and the web Now more than ever our thousands of customers rely on Sojern to drive visits bookings and ticket sales by engaging with travelers as they plan their travel<p> <p>As a globally distributed company we are headquartered in San Francisco with employees based in 14 countries and counting Our team is passionate about travel and the core values that define our culture Win as a Team Embrace Inclusion Be Genuine Deliver Wow and Center Around the Customer Check out our Glassdoor reviews<p> <p><strong><u>Hiring Locations<u><strong><p> <p>US Roles at Sojern based outside of our Omaha NE or San Francisco CA office can sit in any of the following states AZ CA CO CT FL GA IL IN IA KS MA MI MN MO NE NJ NY NC PA SD TN TX UT WA and WI Please only apply if you are able to live and work fulltime in one of the states listed above State locations and specifics are subject to change as our hiring requirements shift<p> <p><em>CA residents For information on the personal information that Sojern collects when you apply for this job and how that information is handled please see the Sojern <a class=wafflerichtextlink href=22httpswwwsojerncomprivacyprivacypolicy22 rel=nofollow>Privacy Policy<a> LILC1 LIRemote<em><p> <div class=contentconclusion> <p><strong><u>Disclosure PreEmployment Requirements<u><strong><p> <p>All candidates offered employment by Sojern may be subject to preemployment requirements including but not limited to a background check Sojern is compliant with all federal and local laws with consideration to preemployment requirements<p> <p><strong><u>Our Commitment to Diversity Equity and Inclusion<u><strong><p> <p>At Sojern we work to create a brave space that seeks out embraces and promotes diverse thoughts beliefs and experiences of Sojernistas globally<p> <p>We are building a workforce that represents the customer base we are serving and the world we live in A diversified workforce is an innovative workforce Just as there is no one typical traveler there is no one typical employee We foster diversity and inclusion across the company actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products policies and programs are relevant for our employees and clients alike<p> <p>Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all Sojern has employee resource groups which are the core of our culture fostering belonging inspiring learning and creating opportunities for all Sojernistas across the globe<p> <ul style=> <li style=>The DEI Council which fosters diversity equity and inclusion among our global team<li> <li style=>Sojern Gives Back which organizes corporate giving and volunteering activities<li> <li style=>SoProud our LGBTQ+ affinity group for community members and allies<li> <li style=>SoEmpowered a group dedicated to advancing women in leadership and business<li> <li style=>SoFit supporting employee health and wellness<li> <ul> <p>We also have employeerun Slack channels for those with specific interests for example parents plant lovers or pets<p> <p><em>At Sojern we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent We do not discriminate on the basis of race religion color national origin gender gender orientation sexual orientation age marital status veteran status or disability status<em><p> <p><em>Sojern is committed to providing reasonable accommodation for individuals with disabilities Please inform your TA Partner if you are requesting a reasonable accommodation<em><p> <div> <img src=httpsremotivecomjobtrack1900187blankgifsource=publicapi alt=>
Director of People Business Partners - Tech Team
Company: Workiva
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> <p> <p> <p> Workiva is the only SaaS platform that brings together financial and nonfinancial reporting in one controlled secure auditready environment helping our customers work better smarter and faster Our latest innovation integrates Generative AI technology into our platform further strengthening our leadership in the industry Were on a mission to power transparent reporting for a better world and we couldnt do that without awesome people Thats one of the many reasons why Workiva has been named one of the Fortune 100 Best Companies to Work For® for five years running Does this sound like the innovative highgrowth peoplefirst company youd like to be part of If so lets talk <p> <p> <p> <p> Workiva is seeking a Director of People Business Partners to oversee the development and execution of the talent strategy for the Tech Team Engineering Product Solutions and Growth in close collaboration with Tech senior leadership team and alignment with global People amp Culture priorities This key role will be focused on driving culture engagement and retention through talent management solutions that enable the companys growth The Director of People Business Partners will oversee a team of People Business Partners who work closely with tech leaders across North America and Europe focused on developing and delivering strategic integrated talent management solutions to meet business needs and company objectives <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Guide the development and execution of the talent strategy for the Tech Team in close collaboration and alignment with the senior Tech leadership and global People amp Culture Center of Excellence COE partners <p> <li> <li> <p> Partner with Chief Technology Officer amp Tech senior leadership to proactively identify and address organizational needs assess talent landscape and leadership development to accelerate the achievement of business objectives and drive engagement <p> <li> <li> <p> Direct the design and contribute to the implementation of bestinclass integrated talent solutions that drive positive business outcomes and elevate the employee experience across the region <p> <li> <li> <p> Lead coach and mentor a highperforming team of People Business Partners to develop effective scalable and timely talent management solutions across the Tech function <p> <li> <li> <p> Contribute to the design and implementation of a dynamic and strategic framework for matters including but not limited to employee relations change management performance development employee engagement coaching retention compensation and talent management <p> <li> <li> <p> Coach senior stakeholders on highimpact talent matters <p> <li> <li> <p> Ensure that diversity equity inclusion and belonging principles are woven into all People amp Culture programs and solutions <p> <li> <li> <p> Actively promote Workivas values and principles as a foundation of company culture and behavioral expectations for every employee <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <strong> Minimum Qualifications <strong> <p> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Undergraduate Degree or equivalent combination of education and experience in a related field <p> <li> <li> <p> Advanced HR certification is strongly preferred <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 10+ years of progressive responsibility in human resources disciplines including employee relations change management compensation diversity organizational development and performance development <p> <li> <li> <p> 4+ years of experience previously managing a People Business Partner organization <p> <li> <li> <p> Previous experience as an HR leaderbusiness partner supporting tech RampD or product organization required <p> <li> <li> <p> Previous experience in a global tech highgrowth company required <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Strong understanding of HR practices laws and regulations <p> <li> <li> <p> Ability to build trust and credibility with key business partners and all levels of employees across the company including executive management <p> <li> <li> <p> Strong ability to coach provide guidance and influence <p> <li> <li> <p> Able to create strategic initiatives and turn them into operational plans <p> <li> <li> <p> Drives collaboration across all levels with the ability to bring together stakeholders that can create solutions <p> <li> <ul> <p> <p> <p> <strong> Travel <strong> <p> <ul> <li> <p> Up to 25 travel <p> <li> <ul> <p> <p> <p> <strong> Working Conditions and Physical Requirements <strong> <p> <ul> <li> <p> Reliable internet access for any period working remotely not in a Workiva office <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <ul> <li> <p> Salary range in the US <p> <li> <ul> <p> $14700000 $25000000 <p> <ul> <li> <p> A discretionary bonus typically paid annually <p> <li> <li> <p> Restricted Stock Units granted at time of hire <p> <li> <li> <p> 401k match and comprehensive employee benefits package <p> <li> <ul> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <h2> <h2> <p> <strong> Where Youll Work <strong> <p> <h2> <h2> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIHS2 <p><p>
Senior Software Engineer, Backend
Company: Transcarent
Location: USA
Posted Mar 12, 2024
<div class=contentintro><p><strong><span>Who we are<span><strong><span> <span><span> <span><p> <p><span>Transcarent is the One Place for health and care We cut through the complexity making it easy for people to access highquality affordable care With a personalized app tailored for each Member an ondemand care team and a connected ecosystem of highquality inperson care and virtual point solutions Transcarent eliminates the guesswork to confidently guide Members to the right level of care We take accountability for results offering atrisk pricing models and transparent impact reporting to align incentives towards measurably better experience better health and lower costs At Transcarent you will be part of a worldclass team supported by top tier investors like 7wireVentures and General Catalyst and founded by a missiondriven team committed to transforming the health and care experience for all We closed on our Series C funding in January 2022 raising our total funding to $298 million and enabling us to respond to the demand for our offering <span><span> <span><p> <p><span>Transcarent is committed to growing and empowering a diverse and inclusive community within our company We believe that a team with diverse lived experiences working together will strengthen our organization and our ability to deliver not just better but different experiences for our members <span><span> <span><p> <p><strong><span>We are looking for teammates to join us in building our company culture and Member experience who<span><strong><span> <span><span> <span><p> <ul style=> <li style=><span>Put people first and make decisions with the Members best interests in mind<span><span> <span><li> <li style=><span>Are active learners constantly looking to improve and grow<span><span> <span><li> <li style=><span>Are driven by our mission to measurably improve health and care each day<span><span> <span><li> <li style=><span>Bring the energy needed to transform health and care and move and adapt rapidly<span><span> <span><li> <li style=><span>Are laser focused on delivering results for Members and proactively problem solving to get there<span><span> <span><li> <ul><div><p><strong><span>What youll do<span><strong><span> <span><p> <ul style=> <li style=><strong><span>Deeply understand the healthcare ecosystem and tame gnarly integrations <span><strong><span>You will build the products to integrate highly fragmented and dispersed health care services as a cohesive endtoend experience<span><span> <span><li> <li style=><strong><span>Help set the technology foundation for our microservices and DevOps <span><strong><span>You will define our architecture and ensure that our technology approach meets shortterm agility needs and sets us up to scale and evolve long term<span><span> <span><li> <li style=><strong><span>Collaborate with product operations and clinical teams to rewire health care <span><strong><span>You will work across various teams to appreciate the full impact of your technical choices and understand how your work can impact millions of lives on a daily basis<span><span> <span><li> <ul> <p><strong><span>What were looking for<span><strong><span> <span><p> <ul style=> <li style=><span>You are entrepreneurial and missiondriven who can present your ideas with clarity and confidence<span><span> <span><li> <li style=><span>You are a highagency person You refuse to accept undue constraints and the status quo and will not rest until you figure things out<span><span> <span><li> <li style=><span>You are the goto person for advice and help acting as a catalyst for productivity<span><span> <span><li> <li style=><span>5+ years of experience building products used by real customers<span><span> <span><li> <li style=><span>Ability to stand up RESTful endpoints in less than a day with Go or a better alternative<span><span> <span><li> <li style=><span>Enjoys a smooth pleasantly humming system with high availability and low drama<span><span> <span><li> <li style=><span>Experience with security coding guidelines PCI andor HIPAA compliance<span><span> <span><li> <ul> <p><span> <span><p><div class=contentconclusion><p><strong><span>Total Rewards<span><strong><span> <span><p> <p><span>Individual compensation packages are based on a few different factors unique to each candidate including primary work location and an evaluation of a candidates skills experience market demands and internal equity <span><span> <span><p> <p><span>Salary is just one component of Transcarents total package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock options <span><span> <span><p> <p><span>Our benefits and perks programs include but are not limited to <span><span> <span><p> <ul style=> <li style=><span>Competitive medical dental and vision coverage <span><span> <span><li> <li style=><span>Competitive 401k Plan with a generous company match <span><span> <span><li> <li style=><span>Flexible Time OffPaid Time Off 12 paid holidays <span><span> <span><li> <li style=><span>Protection Plans including Life Insurance Disability Insurance and Supplemental Insurance<span><span> <span><li> <li style=><span>Mental Health and Wellness benefits <span><span> <span><li> <ul> <p><strong><span>Location<span><strong><span> <span><span> <span><p> <p><span>You must be authorized to work in the United States Depending on the position we may have a preference to a specific location but are generally open to remote work anywhere in the US <span><span> <span><p> <p><span>Transcarent is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees If you are a person with a disability and require assistance during the application process please dont hesitate to reach out <span><span> <span><p> <p><span>Research shows that candidates from underrepresented backgrounds often dont apply unless they meet 100 of the job criteria While we have worked to consolidate the minimum qualifications for each role we arent looking for someone who checks each box on a page were looking for active learners and people who care about disrupting the current health and care with their unique experiences<span><span> <span><p> <p><span> <span><p><div><img src=httpsremotivecomjobtrack1900280blankgifsource=publicapi alt=>
Workforce Specialist - Seasonal
Company: H&R Block
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> <strong> <b> What youll do <b> <strong> <br> <br> <b> 100 WORK FROM HOME OPPORTUNITY <b> <br> <br> Monday Friday 8A5P CST schedule <br> <br> <strong> JOB SUMMARY <strong> <br> <br> The Workforce Specialist will play a key role in helping us develop tax pro experience and deliver the Block Experience allowing more clients to receive HampR Blocks expertise + care in ways that work best for them The selected candidate must possess a passion for operational excellence an aptitude for business and technology and a desire to drive the adoption of virtual tools and human help throughout the tax preparation process You will be part of a team that craves tough problems acts boldly demands high standards is accountable and learns from mistakes <br> <br> <strong> ESSENTIAL DUTIES AND RESPONSIBILITIES <strong> <br> <ul> <li> Monitor the shift coverage schedule adherence hours of operation forecasting oversight call volume and labor management for the Internal Field Agent Program <li> <li> Monitor the Salesforce queues to allocate and ensure right labor is available to meet the demand <li> <li> Support tactical implementation for Internal Field Agents including KPIs for average handle time average speed to answer intent to return care expertise and issue resolution <li> <li> Build deliver and update ongoing customized operations reporting and analyze data metrics <li> <li> Support Global Consumer Tax executives in defining future labor models <li> <li> Influence hiring and training in the field to support Internal Field Agents <li> <li> Develop effective communication methods to build a sense of community across the Global Consumer Tax network and share best practices <li> <li> Present findings and results regularly during tax season to crossfunctional partners and field leaders <li> <li> Deeply understand feedback tools including Medallia Nexidia Salesforce Scheduling Power BI and Looker constantly searching for insights into user and tax pro needs to improve the experience <li> <li> Be a part of HampR Blocks purpose to provide help and inspire confidence in our clients and communities everywhere <li> <ul> <br> <br> <strong> <b> What youll bring to the team <b> <strong> <br> <br> Education <ul> <li> High school diploma or equivalent <li> <ul> Work Experience <ul> <li> 1 year Minimum related work experience <li> <li> Knowledge of relational database concepts <li> <li> Effective verbal written and interpersonal communication skills <li> <li> Demonstrated decisionmaking analytical and problemsolving skills including the ability to diagram a process and identify where the breakdowns are and the areas for improvement <li> <li> Effective time management and organizational skills with the ability to handle multiple priorities <li> <li> Experience using software applications such as Microsoft Project PowerPoint Word and Visio <li> <li> Proficiency in Microsoft Excel for creating reports <li> <li> Must have technical aptitude and be familiar with working on backend product setups change control field maintenance data mapping vendor management and user security <li> <li> Experience with Disaster Recovery and Business Interruption planning is a plus <li> <ul> <br> <br> <strong> Pay Range Information <strong> <br> <br> The pay range for this position is listed below Local minimum wage laws apply This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive Individual pay decisions will depend on jobrelated factors such as experience education skill performance and geographic location where work will be performed <br> <br> Successful candidates may be able to participate in one or more incentive compensation or shortterm incentive plans which could generate additional earnings in accordance with the terms of each plan <br> <br> Qualifying associates can enroll themselves andor their eligible dependents in medical and prescription drug coverage can participate in the HampR Block Retirement Savings Plan 401k Plan the Employee Assistance Program virtual fitness center programs and the associate discount program are automatically enrolled in Business Travel Accident Insurance and receive Associate Tax Prep benefit <br> <br> <strong> <b> About HampR Block <b> <strong> <br> <br> HampR Blocks purpose is simple To provide help and inspire confidence in our clients and communities everywhere Weve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955 Since then weve grown to have approximately 12000 offices throughout the United States and around the world <br> <br> We are a people company first and a tax company second People who join HampR Block say it feels like being part of something bigger A place with an amazing and storied history but with a strong and urgent focus on the future Maybe its how determined forward thinking and innovative we are or how accessible our leadership is We believe its all those things and much more <br> <br> HampR Block is committed to diversity and inclusion and is proud to be an equal opportunity employer We consider qualified applicants regardless of race color religion creed gender national origin age disability veteran status marital status sex gender expression or identity sexual orientation citizenship or any other legally protected class All qualified applicants are welcomed and encouraged to apply <br> <br> <b> Sponsored Job <b> <br> hrbjob<p>
RN Care Manager - TCM
Company: Strive Health
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> <p> <strong> Registered Nurse Care Manager <strong> <p> <p> The Registered Nurse RN Case Manager works alongside Strive nurse practitioners to coordinate and facilitate quality costeffective care while minimizing fragmentation of the healthcare delivery system for CKD and ESRD patients Acts as resource for patients and their families the local care team and other healthcare professionals Services to patients are generally provided telephonically but there may be programs where onsite visits to clinics medical offices hospitals or visits to patient homes are required <p> <p> <p> <p> <strong> Essential Functions <strong> <p> <ul> <li> <p> Collaborates with the care team to develop an individualized and comprehensive care plan for the patient <p> <li> <li> <p> Proactively contacts the patient andor clinic on a frequent basis as specified in the program details to assess their situation provide assistance and answer questions as necessary <p> <li> <li> <p> Revises and adjusts the patient care plan as needed to fit the needs of the patient Provides updates to care team and family members <p> <li> <li> <p> Identifies patient andor clinic staff knowledge and understanding deficits regarding their specific program and situation Provides the appropriate education support and materials to facilitate informed decision making and understanding <p> <li> <li> <p> Assesses patient conditions in conjunction with the care team such as the discovery of unreported medical and social conditions or changes at home that may lead to adverse outcomes and ensures these concerns are referred to the appropriate sources for attention <p> <li> <li> <p> Serves as a liaison with dialysis facilities providing care plan updates to help streamline the transitions in care <p> <li> <li> <p> Maintains and updates the appropriate program software to manage and record required information and data Generates and analyzes reports as needed for management identifying trends anomalies and areas of concern <p> <li> <li> <p> Adheres to company and clinical guidelines to identify review assess and allocate patients for program participation according to their identified needs <p> <li> <li> <p> Participates in process improvement activities <p> <li> <li> <p> Collaborates with all levels of the clinical team to improve processes communication and team skills needed to provide the best care to our patients <p> <li> <li> <p> Utilizes clinical judgment independent analysis critical thinking skills time management skills and detailed knowledge of case management program <p> <li> <li> <p> Participates in after hours on call program <p> <li> <ul> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Associates degree from accredited school of nursing required <p> <li> <li> <p> Current active licensure in any state within the US required <p> <li> <li> <p> Minimum of 5 years experience in clinical nursing required <p> <li> <li> <p> Current BLS certification required <p> <li> <li> <p> Business travel <p> <li> <li> <p> Internet Connectivity Min Speeds 38Mbps30Mbps updown Latency lt60 ms <p> <li> <ul> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Excels at developing strong patient and family relationships that fosters engagement and best outcomes for all aspects of Strive Healths Model of Care <p> <li> <li> <p> Minimum of 3 years experience in renal ER ICU Cardiac or Ambulatory Complex case management nursing preferred <p> <li> <li> <p> Certified Case Manger <p> <li> <li> <p> Demonstrated knowledge and understanding of data and managing clinical financial and patient satisfaction outcomes <p> <li> <li> <p> Demonstrated experience and effectiveness in a change agent role <p> <li> <li> <p> Proficiency with documenting and navigating electronic medical records EMR <p> <li> <li> <p> Strong computer skills and proficiency in MS Word and Outlook required <p> <li> <ul> <p> <strong> Annual Salary Range <strong> $7400000$9000000 <p><p>
Cloud Architect
Company: Verra Mobility
Location: USA
Posted Mar 12, 2024
<div class=contentintro> <div class=h2> <div> <div class=iCIMSInfoMsg> <div class=iCIMSExpandableContainer> <div class=iCIMSExpandableText> <p> <p> <div> <div> <div> <div> <p><strong>Who we are<strong><p> <p>Verra Mobility is a global leader in smart mobility We develop technologyenabled solutions that help the world move safely and easily We are fostering the development of safe cities working with police departments and municipalities to install over 4000 redlight speed and school bus stop arm safety cameras across North America We are also creating smart roadways serving the worlds largest commercial fleets and rental car companies to manage tolling transactions and violations for over 85 million vehicles And we are a leading provider of connected systems processing nearly 165 million transactions each year across 50+ individual tolling authorities <p> <p> <p> <p><strong><u>Culture <u><strong><p> <p> <p> <p>Verra Mobility Corporation is a rapidly growing entrepreneurial company that operates with a peoplefirst philosophy and approach The company lives by its core valuesDo Whats Right Lead with Grace Win Together and Own Itin everything it does for its customers and team members The company seeks to grow aggressively both organically and through acquisition to continue to be the undisputed market leader with these five core competencies bias for action customer focus teamwork drive for results and commitment to excellence<p> <p> <p> <p><strong>Position Overview<strong><p> <p>Verra Mobility is seeking a <strong>Cloud Architect <strong>candidate to manage our companys cloud architecture and position in cloud environments You will play a strategic role in maintaining all cloud systems including the frontend platforms servers storage SAAS PAAS IAAS and management networks The ideal candidate will have a solid understanding of cloud computing and technology systems as well as experience designing and transferring applications to the cloud You should have a positive attitude and excellent communication skills to effectively share your knowledge<p> <p><strong>Essential Responsibilities<strong><p> <ul style=> <li style=>Create a wellinformed cloud strategy and manage the adaption process<li> <li style=>Regularly evaluate cloud applications hardware and software<li> <li style=>Develop and organize cloud systems<li> <li style=>Work closely with IT security to monitor the companys cloud privacy<li> <li style=>Respond to technical issues in a professional and timely manner<li> <li style=>Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud<li> <li style=>Identify the top cloud architecture solutions to successfully meet the strategic needs of the company<li> <li style=>Provide technical assistance by responding to inquiries regarding errors problems or technical questions train end users and technical support staff as required<li> <li style=>Convert user stories into application logic reports printed outputs and interfaces with other systems<li> <li style=>Develop detailed technical analysis and design specifications based on functional requirements<li> <li style=>Collaborate with multiple development design and analyst teams to solve problems<li> <li style=>Contribute in the implementation of improvements across organization product base<li> <li style=>High energy confident ambitious and selfmotivated individual<li> <ul> <p><strong> Qualifications<strong><p> <ul style=> <li style=>Bachelors degree in computer science computer engineering information technology or equivalent work experience in the field<li> <li style=>Professional experience as a Solution Architect while working in an enterprise environment<li> <li style=>3+ years of experience designing executing and supporting IT cloud solutions<li> <li style=>Positive attitude and a strong commitment to delivering quality work<li> <li style=>Excellent knowledge of cloud computing technologies and current computing trends including knowledge of AWS and Azure deployment methods and their best practices<li> <li style=>Effective communication skills written and verbal to properly articulate complicated cloud reports to management and other IT development partners<li> <li style=>Experience with coding and CICD best practices legacy software migration and containerized environments using Docker and Kubernetes<li> <li style=>Utilized enterprise level software development tools<li> <li style=>Understanding of software development processes and methodologies including Agile Scrum Test Driven Development and Continuous Integration<li> <li style=>Ability to lead overall product vision and lead feature definitions<li> <li style=>Solid work ethic selfdriven with the ability to work with minimal supervision<li> <li style=>Big picture problemsolving skills<li> <li style=>Outside the box thinker<li> <ul> <div class=contentconclusion> <div class=iCIMSInfoMsg> <div class=iCIMSExpandableContainer> <div class=iCIMSExpandableText> <p> <p> <p><strong>Verra Mobility Values<br><strong><br>An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values<p> <ul style=> <li style=><strong>Own It<strong> We focus on high performance and drive toward breakthrough outcomes Our employees ensure accountability optimize and align work focus on the customer and cultivate innovation<li> <li style=><strong>Do Whats Right<strong> We champion integrity and good character Our team members model ethical behavior demonstrate good judgment and are courageous<li> <li style=><strong>Lead with Grace<strong> We express humility and compassion and we are authentic and candid Our employees demonstrate selfawareness care for others instill trust and communicate effectively<li> <li style=><strong>Win Together<strong> We believe in growing and inspiring people together We seek people who collaborate value differences think and act globally foster an engaging work environment and recognize and develop others<li> <ul> <p> <p> <p><em>With your explicit consent which you provided as part of the application process we will retain candidate personal data solely for the business purpose for which it was collected In no event will we retain such data more than two 2 years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company <a href=22httpswwwverramobilitycomcandidateprivacynotice22 rel=nofollow target=blank>Verra Mobility Applicant Privacy Notice<a><em><p> <p>Verra Mobility is an Equal Opportunity Employer qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<em> <em><p> <div> <div> <div> <div class=iCIMSJobOptions> <div class=iCIMSJobOptionsMobile id=jobOptionsMobile> <div> <div> <div> <img src=httpsremotivecomjobtrack1899362blankgifsource=publicapi alt=>
Product Business Analyst SR
Company: Sagent
Location: USA
Posted Mar 10, 2024
<div class=contentintro><p style=margin><span style=fontweight>Why youll LOVE Sagent<span><p> <p style=margin> <p> <p style=margin><span style=fontfamily>You could work anywhere We know you are talented and looking for something inspiring and impactful A place where you will make a difference and have a great time doing it<span><p> <p style=margin> <p> <p style=margin><span style=fontfamily>By choosing Sagent you can be part of our mission to make loans and homeownership simpler and safer for all consumers<span><p> <p style=margin> <p> <p style=margin><span style=fontfamily>Sagent powers servicers and consumers You power Sagent<span><p> <p style=margin> <p><div><p><span style=fontsize><strong>About the Opportunity<strong><span><p> <p><span style=fontsize>As a Business Analyst Sr Data Integrations your focus will be building out a modern loan servicing platform used by lenders and servicers in the consumer and mortgage lending markets You will work with internal and external clients to validate test and implement new business features business rules workflows and upgrades to existing features or data integrations that are required to support regulatory requirements and mortgage loan servicing business operations Your collaborative nature will allow you to successfully work directly with the engineering product and compliance teams to develop and unit test the new features You may also create product documentation to support those features and internal and external training documentation Your deep understanding of the entire servicing landscape and the complexity with mortgage servicing will contribute to your success as you focus on both servicer and consumer user experience<span><p> <p><span style=fontsize> Our team will provide you with the best tools resources and compensation to get the job doneand enjoy every minute of it And if it couldnt get any betterthis role is REMOTE <span><p> <p><span style=fontsize> <span><span style=fontsize><strong>Your DaytoDay at Sagent <strong><span><p> <ul style=> <li style=><span style=fontsize>Collaborate with team members and business partners at various levels to research and validate functional requirements<span><li> <li style=><span style=fontsize>Create documentation detailing requirements and acceptance criteria for use in solution design<span><li> <li style=><span style=fontsize>Participate in aspects of product validation testing creating and documenting test cases and plans throughout the entire product development lifecycle<span><li> <li style=><span style=fontsize>Support definition and prioritization of the product backlog<span><li> <li style=><span style=fontsize>Support delivery of features and capabilities throughout the entire development process<span><li> <li style=><span style=fontsize>Create product documentation to or release notes to enable internal and external platform documentation<span><li> <li style=><span style=fontsize>Collaborate with team members throughout the Software Development Life Cycle process for requirements gathering feedback on proposed designs and models acceptance testing and definition of done review<span><li> <li style=><span style=fontsize>Translate data analytics into summarized information that is leveraged in key decisions for the platform<span><li> <li style=><span style=fontsize>Create and participate in the presentation of information to key stakeholders at various levels<span><li> <li style=><span style=fontsize>Support technical and QA teams as they deliver the technical solution <span><li> <li style=><span style=fontsize>Assist with training on new product features for client services implementation consultants other internal clients and internal crossfunctional teams<span><li> <ul> <p><span style=fontsize><strong>Wed love to hear from you if you have <strong><span><p> <ul style=> <li style=><span style=fontsize>5+ years in the Mortgage Servicing industry is preferred<span><li> <li style=><span style=fontsize>Bachelors Degree or equivalent experience in software development finance or 57 year in other related fields<span><li> <li style=><span style=fontsize>Knowledge of current mortgage servicing regulatory climates and its impacts on the lending process <span><li> <li style=><span style=fontsize>Experience working in a product development lifecycle environment using Agile methodologies such as a Scrum or KanBan<span><li> <li style=><span style=fontsize>Experience working with on and offshore teams is required <span><li> <li style=><span style=fontsize>Experience analyzing data<span><li> <li style=><span style=fontsize>Ability to think about ideas abstractly and transition those ideas into tactical actions<span><li> <li style=><span style=fontsize>Superior planning skills with the ability to handle large workload and facilitate the activities of dynamic workgroups<span><li> <li style=><span style=fontsize>Can manage multiple activities and initiatives at once<span><li> <li style=><span style=fontsize>Can build relationships across business groups and with clients<span><li> <li style=><span style=fontsize>Power user of MS Excel MS Word MS Visio and MS PowerPoint familiarity with ADO a plus<span><li> <li style=><span style=fontsize>Experienced with building SaaS products<span><li> <li style=><span style=fontsize>Ability to travel ~20 annually<span><li> <ul> <p>LIREMOTE<p> <p>LIAN1<p><div class=contentconclusion><p style=margin> <p> <p style=margin><span style=fontweight>Perks<span><p> <p style=margin><span style=fontfamily>As a Sagent Associate you will be eligible to participate in our benefit programs beginning on Day 1 We offer a comprehensive package including RemoteHybrid workplace options Health Benefits Unlimited Flexible Time Off Family Planning Services Tuition Reimbursement Paid Family Leave 401k Matching Pet Insurance LinkedIn Learning Virtual Social Experiences Career Pathing Focus Time Fridays and much much more<span><p> <p style=margin> <p> <p style=margin><span style=fontfamily><strong>Why Sagent<strong><span><p> <p style=margin><span style=fontfamily>Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing Our platform lets customers manage their homeowing lives from anywhere while giving servicers lower costs scale compliance and higher servicing values through full market cycles<span><p> <p style=margin> <p> <p style=margin><span style=fontfamily>Sagent is a joint venture that combines Fiserv Incs decades of marketleading fintech expertise with Warburg Pincus skill in growing technology companies We hire innovators and doers to disrupt the last and most complex frontier of lending and housing Were growing fast and need you to help shape our future<span><p> <p style=margin> <p> <p style=margin><span style=fontfamily><em>Sagent is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status<em> <span><p><div><img src=httpsremotivecomjobtrack1898806blankgifsource=publicapi alt=>
Senior Customer Success Manager
Company: Feathr
Location: USA
Posted Mar 12, 2024
<p style=minheight15em><strong>Your Company<strong><p><p style=minheight15em>As the Nonprofit Marketing Platform <a href=httpswwwfeathrcoresourcescasestudiesutmcampaign=mkt EOY Demo Ask Leadersamputmsource=hsemailamputmmedium=emailamphsenc=p2ANqtz928haKbQMIyW89zGlEFOw7E9gJTQGWZIrNLgVwsbp71z1TlfUphLrKYhjJAC8UQPRXla rel=nofollow target=blank>trusted by over 1300 nonprofits<a> Feathr is purposebuilt to help our customers unlock more results time and confidence <p><p style=minheight15em>Feathrs software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence <p><p style=minheight15em><p><p style=minheight15em>Were working on building an amazing culture at Feathr where amazing people like you can do their best work If youre ready to grow and help the helpers all on a 4 day workweek youve come to the right place <p><p style=minheight15em><p><p style=minheight15em>But hey dont take our word for it Hear what <a href=httpswwwglassdoorcomOverviewWorkingatFeathrEIIE13941021117htm rel=nofollow target=blank>current and former Flockers have to say<a> about their experience<p><p style=minheight15em><p><div class=h1><strong><u>Senior Customer Success Manager<u><strong><div><p style=minheight15em><strong>Compensation <strong>$70k Base $116k OTE uncapped commissions <br><strong>Benefits <strong>4day work week Health Dental Vision Summr and Wintr breaks Paid vacation + Unlimited sick time<p><p style=minheight15em><p><p style=minheight15em><strong>Your Work<strong><p><p style=minheight15em>As a Sr CSM at Feathr youll play a vital part in our mission to deliver unparalleled digital marketing solutions to nonprofits Were not just offering a job Youll be a key contributor on a team thats reshaping the way nonprofits nurture and engage their communities You serve as the bridge between Feathr and our customers by not just ensuring their satisfaction by also fostering deep connections understanding clients unique needs and driving their success<p><p style=minheight15em><p><p style=minheight15em>In this role youll be instrumental in driving renewals and expansion of valued partnerships with our customers Your expertise will guide nonprofit organizations in optimizing their use of Feathrs software helping them achieve their goals more effectively With your strategic insights personalized guidance and dedication to your clients missions youll contribute to the social impact we make together <p><p style=minheight15em><p><p style=minheight15em>Join us in our mission to be the Marketing Platform for Good where your passion for technology and customer advocacy will transform nonprofit experiences and amplify their positive influence on the world<br><p><p style=minheight15em><p><p style=minheight15em><strong>Your Qualifications<strong><p><ul style=><li style=><p style=minheight15em>Minimum 5+ years in Business to Business B2B SaaS Account Management or Customer Success with a proven <strong>track record in renewal upsell and expansion efforts <strong><p><li><li style=><p style=minheight15em>Experience in a quotacarrying role<p><li><li style=><p style=minheight15em>Experience managing a large volume of customer accounts 80+ accounts<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your Qualities<strong><p><ul style=><li style=><p style=minheight15em><strong>Communication and active listening skills<strong> You listen thoroughly to your audience and respond thoughtfully and compellingly Youre able to articulate complex ideas and technical concepts clearly and concisely <p><li><li style=><p style=minheight15em><strong>Organized<strong> You successfully juggle various tasks and priorities without losing focus ensuring each of your customer interactions are meticulous and wellplanned and receive the attention necessary to maintain a positive partnership <p><li><li style=><p style=minheight15em><strong>Adaptable amp Resilient<strong> Youre comfortable adapting to evolving industry trends software features and company goals adjusting your CSM strategies as needed You persist in the face of challenges are able to handle rejections and learn from setbacks<p><li><li style=><p style=minheight15em><strong>Taskoriented<strong> Youre skillful at prioritizing tasks ensuring that critical client needs are addressed promptly while managing ongoing projects and initiatives You implement efficient workflows utilize task management tools and best practices and ensure tasks are completed with precision <p><li><li style=><p style=minheight15em><strong>Goal and TargetMotivated<strong> You have a resultsoriented mindset with a focus on achieving customer success metrics such as high satisfaction scores retention rates and upsell opportunities Proven track record of meeting or exceeding customer success targets<p><li><li style=><p style=minheight15em><strong>Relationship Building<strong> Fostering relationships with your customers comes naturally You quickly build credibility and trust with your clients through authentic conversation active listening and demonstrating empathy for their cause<p><li><li style=><p style=minheight15em><strong>Account Management Skills<strong> You have confidence in guiding customers through a purchasing process handling objections and asking for the close<p><li><li style=><p style=minheight15em><strong>Autonomous<strong> You demonstrate selfreliance and resourcefulness in owning the customer lifecycle quickly identifying challenges devising solutions ensuring your clients needs are promptly and effectively met and applying a solutionsoriented approach to your role <p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your Day<strong><p><ul style=><li style=><p style=minheight15em>Manage a portfolio of 100+ customers with an overall value of ~$900k Annual Recurring Revenue<p><li><li style=><p style=minheight15em>Develop a strategy to meet and exceed quarterly NRR goals<p><li><li style=><p style=minheight15em>Build and nurture relationships with nonprofit clients understanding their objectives and challenges to provide tailored digital marketing solutions<p><li><li style=><p style=minheight15em>Independently manage the renewals process collaborating with clients to ensure seamless renewals of software subscriptions<p><li><li style=><p style=minheight15em>Conduct regular checkin calls and proactive communications with customers to review their platform usage and adoption and ensure their needs are met Be ready to overcome objections and advocate the value of Feathr products<p><li><li style=><p style=minheight15em>Identify customer expansion opportunities offering additional features or services that align with customers evolving needs <p><li><li style=><p style=minheight15em>Lead the sales cycle from planting the seed to closing the deal for expansion opportunities A portion of sales will be midcontract while others will coincide with customers annual license renewals<p><li><li style=><p style=minheight15em>When necessary guide customers through an evaluation process for annual license renewals and potential product expansions<p><li><li style=><p style=minheight15em>Develop and implement strategic account plans outlining goals milestones and action steps to enhance client success utilizing customer data and usage patterns to craft personalized plans<p><li><li style=><p style=minheight15em>Engage in team knowledgesharing sessions contributing to the collective expertise of the Customer Success team<p><li><li style=><p style=minheight15em>Learn and maintain a deep knowledge of Feathr and the Nonprofit Industry to effectively guide customers<p><li><ul><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><strong>Compensation<strong><p><p style=minheight15em>Customer Success Managers base salary is $70000 per year The OTE of a fully ramped Sr Customer Success Manager is $116000year The commission is based on total annualized revenue retention<p><p style=minheight15em><p><p style=minheight15em>In addition youll receive healthdentalvision insurance and other benefits like a 4 day work week educational budget wellness credit and social events not to mention an endless supply of job satisfaction <p><p style=minheight15em><p><p style=minheight15em><strong>Location<strong><p><p style=minheight15em>This position is Remote to candidates located in <strong>Eastern and Central time zones<strong> or with the option to work from our headquarters in Gainesville FL If you arent familiar Gainesville is a hip midsized city with a highly innovative population and an attainable standard of living<p><p style=minheight15em><p><p style=minheight15em><strong>Interview Process<strong><p><p style=minheight15em>As a part of our commitment to creating a fair equitable and positive interview experience for all candidates we offer full transparency of our interview stages to give applicants an idea of the time and effort involved Additionally each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates<p><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Information Screen<strong> 30 minute virtual interview with the Talent Acquisition Specialist to better understand your experience skills and qualities as it pertains to the role requirements This is also an opportunity for you to ask questions about the company culture and overall working environment<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Work Exercise<strong> Candidates will be given a number of days to complete a work exercise that dives deeper and explores their data implementations skill set and thought process This shouldnt take longer than 90 minutes to complete<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Hiring Manager Interview + Work Exercise Walkthrough<strong> 45 minute virtual interview with the Hiring Manager and live walkthrough of your work exercise The hiring manager will learn about your skills experience and competencies as it relates to the requirements of the role This is also an opportunity to learn more about the role performance expectations and team culture <p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Panel Interview<strong> 60 minute virtual interview Our Panel Interview is an opportunity for you to meet with multiple team members at once Each panelist brings a unique perspective and expertise to the conversation<p><p style=minheight15em>This format allows us to comprehensively evaluate your skills experience and competencies as it relates to the role requirements Its a chance for you to showcase your abilities and learn more about the diverse talents at Feathr<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Offer<strong> The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate At this time we will collect and reach out to candidates references This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check Feathr believes candidates that have made it to this point in the interview process are truly talented individuals and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process<p><li><ul><p style=minheight15em><p><p style=minheight15em>After all the details of the informal offer are finalized the candidate will receive their formal offer<p><p style=minheight15em><p><p style=minheight15em><strong>Accommodations<strong><p><p style=minheight15em>If you require accommodations or assistance during the application or interview process due to a disability please submit a request via this <a class=postingslink href=httpsformsglecboXzzvb2Ab3885T6 rel=nofollow target=blank><u>Candidate Reasonable Accommodation Request Form<u><a><p><p style=minheight15em><p><p style=minheight15em><strong>Benefits amp Perks<strong><p><p style=minheight15em>We love our Flock and the work they do But lets be honest life isnt just about work So we created a perks and benefits package that aims to help our team grow by including their wellness families passions and personal time <p><ul style=><li style=><p style=minheight15em>4 day workweek<p><li><li style=><p style=minheight15em>Full vision and dental 99 health insurance<p><li><li style=><p style=minheight15em>Flexible Work Schedule<p><li><li style=><p style=minheight15em>Unlimited sick time for when you need to take care of your physical or mental health<p><li><li style=><p style=minheight15em>Vacation Time <p><li><li style=><p style=minheight15em>Extended Summr + Wintr Breaks<p><li><li style=><p style=minheight15em>Parental Leave<p><li><li style=><p style=minheight15em>Wellness Reimbursement Credit<p><li><li style=><p style=minheight15em>Home Office Stipend<p><li><li style=><p style=minheight15em>Professional Development Budget<p><li><li style=><p style=minheight15em>Team hangouts and events <p><li><ul><p style=minheight15em><em><strong>You can read more about Feathrs decision to move to a 4day workweek <strong><em><a class=postingslink href=httpswwwfeathrcoresourcesnewsroomwhyfeathrpivotedtofourdayworkweeks rel=nofollow target=blank><em><strong><u>here<u><strong><em><a><a class=postingslink href=httpswwwfeathrcocompanynewsfeathrannouncesfourdayworkweek rel=nofollow target=blank><em><strong><u><u><strong><em><a><em><strong> <strong><em><p><p style=minheight15em><p><p style=minheight15em><strong>Culture<strong><p><p style=minheight15em>Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work Like every company we have an acronym that conveys the most important aspects of the culture we strive to have <p><ul style=><li style=><p style=minheight15em>Practicality Am I incrementally improving something or delaying perfection<p><li><li style=><p style=minheight15em>Ambition Am I staying in my comfort zone as opposed to learning and communicating what is necessary to solve<p><li><li style=><p style=minheight15em> the real challenges<p><li><li style=><p style=minheight15em>Clarity Is my audience understanding what Im communicating<p><li><li style=><p style=minheight15em>Trust Am I being sincere and trusting others to do the same<p><li><li style=><p style=minheight15em>Service Am I expecting more from myself than from others <p><li><ul><p style=minheight15em>This acronym is only as useful as the integrity of the people who reference it and believe in it Every person at Feathr will face challenges the most important quality is a commitment to work through those challenges with selfawareness and honesty <p><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><em>Feathr is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees So however you identify and whatever background you bring with you if you think youd drive value in this position please apply<em><p><img src=httpsremotivecomjobtrack1900483blankgifsource=publicapi alt=>
Manager, Subcontracts Management
Company: Sierra Nevada Corporation
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> As the Manager of Subcontract Management your primary responsibility will be to lead a team of Subcontract Administrators SCAs and Managers SCMs in effectively supporting the IAS Business Area You will oversee the entire life cycle of subcontracts from developing acquisition strategies and source selection to negotiation award cost and schedule management execution and closeout Collaboration and interaction with various departments such as Contracts Program Management Engineering Finance Operations Planning and Logistics will be crucial to ensure seamless coordination and the achievement of company objectives It will also be essential for you to monitor and communicate key performance indicators KPIs to executive leadership providing visibility on goals and objectives <br> <br> In addition to managing the subcontract team you will also play a vital role in ensuring compliance with legal and government requirements and standards Strong leadership skills expertise in subcontract management and the ability to effectively communicate and collaborate with stakeholders are essential for success in this role <p style=textaligninherit> <p> <p style=textaligninherit> <p> <p> The ISR Intelligence Surveillance amp Reconnaissance Aviation and Security IAS business area is a leader in ISR and aviation it is a leading prime manned and unmanned aircraft systems integrator for innovative highperformance ISR and aviation systems Its endtoend Command Control Computers Communications and Intelligence Surveillance amp Reconnaissance C4ISR capabilities encompass design integration test certification groundflight training and complete logistics support IAS tailors solutions to customer cost performance and schedule requirements and designs to consistently exceed expectations with an unrivaled record of on time and on or under budget deliveries <a href=httpswwwsncorpcomcareersisraviationsecurity target=blank> Learn more about IAS <a> <p> <p> <p> <p> <b> Responsibilities <b> <p> <ul> <li> Lead and manage a team of individual contributors responsible for the overall life cycle of subcontracts Able to assume an active role in subcontract management when required Serve as a Subject Matter Expert SME providing guidance problemsolving and mentoring to the organization <li> <li> Engage with crossfunctional groups to implement supply chain strategies and delegate work to support organizational and program needs <li> <li> Reviews and approves subcontracts procurement packages ensuring compliance with Federal Acquisition Regulations FAR and Defense Federal Acquisition Regulation Supplement DFARS and company policies and procedures Support and advice during internal and external audits to include DCMA CPSR audits <li> <li> Ensure organizations compliance with FARs DFARs Prime Contract flow downs International Trade Compliance Office ITCO and other relevant regulations and policies <li> <li> Develop subcontracts acquisition strategies and collaborate on sourcing for subcontracts across assigned programs Implement negotiation strategies for price schedule cost savings and avoidances technical aspects and terms and conditions <li> <li> Support the development of subcontract requirements such as Statements of Work SOW and generate requests for proposals RFP <li> <li> Provide leadership and direction to the team of subcontracts managers overseeing teams performance ensuring the achievement of goals and monitoring organizations KPIs Communicates effectively and provides program and metrics updates across multiple functions <li> <li> Manages change and risk associated with subcontractors cost schedule performance and collaborate with engineering on technical aspects Oversee the management of customergovernmentowned property <li> <li> Support business development new pursuits and proposal activities from the beginning gates of Basis of Estimate BOEs development to complex negotiations Negotiate and execute partneringteaming agreements <li> <li> Lead organizational supply chain activities metrics proposals cost savings affordability and advisecommunicate with direct and crossfunctional leadership Support the Subcontracts team in maintaining metrics such as on time delivery and payment terms and monitors delivery schedules to track acceptance of deliverables completion criteria services work performed and payment <li> <li> Effectively communicate across functions as the Subcontracts representative subject matter expert interacting with direct and executive leadership and various professional levels and functions Support requests and inquiries from various departments <li> <li> Support supply chain organization and crossfunctional requests and inquiries from Contracts Program Management Office PMO Business Development BD Engineering Finance Quality Operations Logistics International Trade Compliance Office ITCO and Regulatory Government Compliance Accounts Payable AP Property Management etc <li> <li> Analyze and ensure compliance with prime contract and program requirements Identify trends and correlations in data and program requirements develop action plans to address negative trends and mitigate risks <li> <li> Optimize and leverage organizations talents to maximize efficiencies and support internal customer needs <li> <li> Work with PMO and Contracts to determine the appropriate means of acquisition solutions for program needs Identifymitigate risks during proposal phase Develop supply chain strategies to improve KPIs and ROIs <li> <li> Review Subcontractor Statements of Work SSOW for compliance and integrate subcontract management deliverables milestones period of performance and quality requirements Ensure program compliance to prime contract obligations and execution methods <li> <li> Understand Earned Value Management EVMS Control Account Management CAM principles Program Management and financial concepts <li> <li> Utilize forecasting and supply chain influence on annual operating plans <li> <ul> <p> <br> <b> Musthaves <b> <br> <p> <ul> <li> Bachelors degree in a related field of study <li> <li> Relevant work experience may substitute for required education <li> <li> Proficient negotiations skills <li> <li> Candidate must have Supply Chain Management skills <li> <li> This position requires the ability to obtainmaintain a Secret US Security Clearance <li> <ul> <p> <br> <b> Preferred <b> <br> <p> <ul> <li> Indepth Subcontracts experience within the Aerospace and Defense AampD industry <li> <li> Subject Matter Expert SME selfstarter works independently proactively solve problems detail oriented <li> <li> Experienced leader within the Subcontracts function with advanced coaching and leadership skills <li> <li> Able to lead mentor resolve conflicts and provide Subcontracts training to organization as required <li> <li> Interacts as a functional representativesubject matter expert internally with direct leadership and upper management <li> <li> Successful experience leading a team through internal and external audits Experience supporting DCMA CPSR audits <li> <li> Advanced communication and presentation skills Experience briefing executive leadership <li> <li> Advanced knowledge and experience with FARs DFARs International Trade Compliance ITAR EAR ImportExport TAAs Technical Assistance Agreements and legal terms and conditions negotiations <li> <li> Experience with data rights and intellectual property is a plus <li> <li> Data analytics experience <li> <li> Understanding of cross functional data sourcesinfluences and able to extract and identify trends and correlations in the data and program requirements <li> <li> Proactively develops and implements action plans to address negative trends and mitigate risks <li> <li> Ability to optimize and leverage organizations talents and optimize the interaction and support to other functions to maximize efficiencies and improve KPIs and ROIs <li> <li> Advanced experience with complex Subcontractor Statements of Work SSOW is a plus <li> <li> Advanced ability to review complex Subcontractor Statements of Work SSOW understand work scope and hold other functions accountable to provide clarity and eliminate ambiguity in SOW language and technical requirements is a plus <li> <li> Knowledge of Earned Value Management EVMS and Control Account Management CAM principles Program Management and Financial concepts is a plus <li> <li> Financial acumen and understanding of forecasting and Supply Chains influence on annual operating plan to include orders sales profit and cash flow is a plus <li> <li> Indepth working knowledge of Commodity Category and Sourcing Management <li> <li> Background in manufacturing timelines and requirements and experience with Procurement systems ERP and MRP <li> <li> Ability to read and understand technical requirements and formulate a subcontracting strategy while balancing multiple stakeholder needs <li> <li> Advanced experience with Price and Cost Analyses and certified cost or pricing data requirements <li> <li> Advanced understanding of production development services repairs and sustainment efforts <li> <li> Advanced knowledge of contract types ie FFP Cost Reimbursement TampM CPFF CPIF etc government proposals and Basis of Estimate BOE <li> <li> Advanced working experience with Microsoft Office Excel skills pivot tables Vlookup etc Word Power Point Project etc <li> <li> Advanced experience with presentation communication and interpersonal skills <li> <li> Expert at problem solving by leveraging experience and through analysis of data <li> <li> Pursues permanent resolution and institutes preventative actions by following RCCA principles <li> <li> Continuous improvement mind set <li> <li> Green Belt or Black Belt certification is a plus <li> <li> Focus on execution with excellence <li> <ul> <p> <br> <span> At Sierra Nevada Corporation SNC we deliver customerfocused technology and bestofbreed integrations in the aerospace and defense sectors SNC has been honored as one of the most innovative US companies in space a Tier One Superior Supplier for the US Air Force and as one of Americas fastestgrowing companies <span> <a href=httpswwwsncorpcomwhoweareaboutsnc target=blank> Learn more about SNC <a> <p> <p> <p> <p> LIhybird LIremote <p> <p> <p> <p> Estimated Starting Salary <span> 9529810 <span> <span> 13103489 <span> USD Annually <p> <p style=textaligninherit> <p> <p style=textaligninherit> <p> <p style=textaligninherit> <p> <p style=textaligninherit> <p> <p style=textalignleft> SNC offers annual incentive pay based upon performance that is commensurate with the level of the position <p> <p style=textaligninherit> <p> <p style=textalignleft> <span> SNC offers a generous benefit package including medical dental and vision plans 401k with 150 match up to 6 life insurance 3 weeks paid time off tuition reimbursement and <span> <a href=httpswwwsncorpcomcareerstotalrewards target=blank> <span> more <span> <a> <span> <span> <p> <p style=textaligninherit> <p> <p style=textaligninherit> <p> <p> <b> IMPORTANT NOTICE <b> <p> This position requires the ability to obtain and maintain a Secret US Security Clearance US Citizenship status is required as this position needs an active US Security Clearance for employment NonUS citizens may not be eligible to obtain a security clearance The Department of Defense Consolidated Adjudications Facility DoD CAF a federal government agency handles the adjudicative aspects of the security clearance eligibility process for industry applicants Adjudicative factors which affect the outcome of the eligibility determination include but are not limited to allegiance to the US foreign influence foreign preference criminal conduct security violations and illegal drug use <div> <div> <div> <div> <div> <div> <div> <p> <a href=httpswwwdcsamilAbout target=blank> Learn more about the background check process for Security Clearances <a> <span> <span> <p> <div> <div> <div> <div> <div> <p> <p> <p> <p> <p style=textalignleft> <span> At Sierra Nevada Corporation SNC our mission is to dream innovate inspire and empower the next generation to transform humanity through technology and imagination As an Equal Opportunity Employer we welcome our employees to bring their whole selves to their work <span> <span> SNC is committed to fostering an inclusive accepting and diverse environment free of discrimination Employment decisions are made without regarding to race color age religion sex sexual orientation gender identity national origin disability status as a protected veteran or other characteristics protected by law <span> <span> Contributions to SNC come in many shapes and styles and we believe diversity in our workforce fosters new and greater ways to dream innovate and inspire <span> <p><p>
Project Manager, Northeast Electric Fleets
Company: CALSTART
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> <p> <p> For over 30 years its been CALSTARTs mission to develop assess and implement largescale zeroemission transportation solutions to mitigate climate change and support economic growth CALSTART works with businesses organizations governments and communities to create reallife impact toward clean air and equitable access to clean transportation for all CALSTART provides scientific technical and policy support for regulatory development and clean technology and infrastructure acceleration <p> <p> <p> <p> <strong> The Role <strong> <p> <p> <p> <p> CALSTART is looking for a Northeast Electric Fleets Project Manager to support fleet electrification efforts across the region The selected candidate will provide technical assistance and outreach support for CALSTARTs implementation of programs such as Mass Fleet Advisor the New York Truck Voucher Incentive Program NYTVIP and new programs throughout the Northeast This role will help fleet operators navigate the transition to electric vehicles and meaningfully contribute to cleaner air in the communities they serve This position will engage with industry leaders state agencies utilities and other fleettransition stakeholders This position will be a critical member of CALSTARTs Northeast Region team with the option to work remotely andor from our Brooklyn office <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Support the Northeast Region teams work to implement the New York Truck Voucher Incentive Program Mass Fleet Advisor NYC DOT Clean Trucks Program and additional projects <p> <li> <li> <p> Prioritize equity and broad representation in program design implementation outreach and team operations <p> <li> <li> <p> Collaborate with external project partners including state agencies consultants and fleet operators <p> <li> <li> <p> Produce clear concise written reports and presentation materials <p> <li> <li> <p> Contribute to project management including ongoing progress tracking and reporting <p> <li> <li> <p> Support the Northeast Region teams pursuit of new business opportunities related to clean trucks programming <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring To The Table <strong> <p> <ul> <li> <p> 3+ years of experience working in the transportation or clean energy industry supporting the adoption of clean transportation technologies <p> <li> <li> <p> A bachelors degree in sustainability engineering urban planning or other related fields <p> <li> <li> <p> Knowledge of electric vehicles andor medium and heavyduty vehicle fleet operations <p> <li> <li> <p> Prior experience facilitating fleet electrification through multistakeholder coordination including electric utilities <p> <li> <li> <p> Experience with grassroots community engagement for transportation mobility affordable housing social andor environmental justice <p> <li> <li> <p> Experience working crossfunctionally across different departments stakeholders andor agencies to achieve shared goals <p> <li> <li> <p> Demonstrate a passion and commitment for social justice environmental justice diversity equity and inclusion <p> <li> <ul> <p> <p> <p> <strong> Desired Qualifications <strong> <p> <ul> <li> <p> Experience managing multiple multiyear projects <p> <li> <li> <p> Certificate in project management <p> <li> <li> <p> Knowledge and experience working on challenging legal and contractual matters <p> <li> <li> <p> Familiarity with Northeast state energy environment and transportation agencies <p> <li> <li> <p> Advanced degree or certifications in related fields <p> <li> <ul> <p> <p> <p> <p> <p> $72000 $92640 a year <p> <p> CALSTART values transparency and strives to provide as much information regarding compensation as possible The complete salary range for this role is $72000$92640 Pay for this role will typically be from $72000$78880 as we determine pay based on several factors including but not limited to jobrelated skills qualifications experience education internal equity and other factors relevant to job <p> <p> We understand that not everyone will match the above qualifications 100 If your background isnt perfectly aligned but you feel you would be a great addition to the team wed love to hear from you <p> <p> <p> <p> Were a tightknit team of worldclass innovators business minds and change agents who believe passionately in our mission and put our team ahead of self We are committed to the continued development and growth of our employees and invest in your success <p> <p> <p> <p> We care about your personal well being as much as your professional success and offer generous benefits to full time employees including 100 company paid comprehensive health benefits for Medical Dental Vision Short Term Disability Long Term Disability and Life Insurance Retirement plan with generous company contributions FSA for Health and Dependent Care 3 weeks of vacation time in the first year of employment 11 paid company holidays paid sick time paid family leave and more <p> <p> <p> <p> Our inclusive environment focuses on making decisions based on merit without regard to race color hair texture gender religion age nationality social or ethnic origin sexual orientation gender identity gender expression LGBTQIA+ status marital status pregnancy disability genetics veteran status or any other characteristic protected by law <p><p>
Director of Product, Marketplace - Enroll and Purchase
Company: 2U
Location: USA
Posted Mar 10, 2024
<p class=p1>At 2U we are all in on purpose We are motivated by our mission to eliminate the back row in education and connected by our shared passion to deliver worldclass digital education at scale As the parent company of edX the worlds leading online learning platform 2U powers more than 4000 online higher education offerings from free courses to full degrees Together with more than 230 colleges universities and corporate partners we are helping to unlock human potential<p> <p class=p2><strong>What Were Looking For<strong><p> <p>Were seeking a Director of Product to drive the strategy execution and success of the enrollment and purchase journeys on the edX Marketplace This leader will oversee a team of Product Managers responsible for helping learners start their learning journey quickly and easily once they choose a course or program including streamlining our checkout and order management journeys reimagining our application and enrollment journey for application driven programs like degrees and bootcamps helping develop and evaluate new conversionoriented business models and developing the underlying payment and pricing services to enable these outcomes at scale <p> <p>Youll sit at a critical inflection point in our customer journey and business funnel and youll be responsible for key conversion metrics Youll have the opportunity to drive new customer journeys from 0 gt 1 and use a data informed and iterative approach to improve existing payment flows Youll do a mix of individual contributor work product strategy and people management as you scale your team Youll manage and coach a team of Product Managers helping them grow their careers and deliver on the product strategy <p> <p>The mission of the edX Marketplace team is to become the destination for ambitious learners to chart and unlock their professional journey We look forward to welcoming a new product leader to our team to help us hone our product craft and chart our path forward<p> <p class=p2><strong>Responsibilities Include But Are Not Limited To<strong><p> <ul style=> <li style=>Define strategy target outcomes and product priorities informed by customer and business needs<li> <li style=>Collaborate with product leaders executive leaders and crossfunctional stakeholders to evangelize and align product strategies with broader company goals <li> <li style=>Manage a team of Product Managers to help them grow achieve their goals and deliver on the product strategy <li> <li style=>Create comprehensive roadmaps in support of delivering critical customer and business goals <li> <li style=>Lead execution against your strategy and roadmap Strike the right balance of big swings and rapid experimentation Regularly measure and communicate impact and outcomes and adjust course as needed<li> <li style=>Develop and manage to goals including revenue targets Monitor key performance indicators and financial metrics related to product performance <li> <li style=>Interact directly with learners educators other product managers and organizational stakeholders to understand emerging product needs and capture these in the form of product memos demos and executive presentations<li> <li style=>Define the engineering backlog technical requirements and product features and lead a cross functional team of engineering data science UX and others to design solutions and deliver results<li> <li style=>Represent your team and work with 2U leadership the broader company and external stakeholders<li> <li style=>Use your own product to develop empathy for your customers <li> <li style=>Bring strong product leadership to 2U and mentor other product managers on how to lead in a productled outcome oriented organization<li> <ul> <p class=p2><strong>Things That Should Be In Your Background<strong><p> <ul style=> <li style=>7+ years as a Product Manager and 3+ years managing and coaching other Product Managers<li> <li style=>Demonstrable progress driving real outcomes for your customers and your business<li> <li style=>Experience developing and progressing Product Management talent while advancing teams work<li> <li style=>Empathy for our customers both internal and external and a relentless focus on improvement You are customer obsessed you continuously seek input and feedback from customers and solve their problems in ways that benefit the business<li> <li style=>Experience partnering effectively with engineering UX data science and a broad set of stakeholders to develop and deliver on an outcomeoriented product strategy<li> <li style=>A proven data informed and iterative approach You craft audacious hypotheses invest in experimentation and learning and are comfortable and emboldened when theres ambiguity You leverage a combination of data and instinct to make fast and informed decisions<li> <li style=>Able to create own and execute on an outcomesbased roadmap Youre focused on outcomes not solutions and you arent afraid to pivot quickly if something isnt delivering the value you want<li> <li style=>An actiondriven mindset you value progress over perfection<li> <li style=>Strong crossteam collaboration skills including alignment conflict resolution negotiation and seasoned presentation skills<li> <li style=>Proven experience inspiring motivating aligning and conveying complex concepts to diverse audiences <li> <li style=>A growth mindset you value continuous improvement and learning to improve your skills and scale your impact<li> <ul> <p class=p2><strong>Other Attributes That Will Help You In This Role<strong><p> <ul style=> <li style=>Experience with Marketplace products and Marketing technology<li> <li style=>Experience with Conversion Rate Optimization CRO and customer acquisition strategies in complex markets<li> <li style=>Strong understanding of growth models and loops AB testing and product analytics<li> <li style=>Familiarity with online higher education<li> <ul> <p><em><span style=fontweight>While this position is open to remote candidates across the US we will prioritize those who live in the WashingtonBaltimore metropolitan area and who are available to come into our Headquarters in Lanham MD two days a week<span><em><p> <p><strong>Benefits amp Culture<strong><p> <p class=p1>Our global employee base is a diverse collection of innovators dreamers and doers working together to transform lives through higher education We believe that every employee can advance our shared purpose and that life at 2U should be fun and meaningful If youre excited by the opportunity to provide over 40 million learners and counting with access to worldclass online higher education then join us and do work that makes a difference NoBackRow<p> <p class=p2>We offer comprehensive benefits unique per country and excellent worklife balance<br>Fulltime USbenefits include <p> <ul style=> <li style=><span style=fontweight>Medical dental and vision coverage<span><li> <li style=><span style=fontweight>Life insurance disability and 401k employer match<span><li> <li style=><span style=fontweight>Employee stock purchase plan<span><li> <li style=><span style=fontweight>Free snacks and drinks inoffice<span><li> <li style=><span style=fontweight>Generous paid holidays and leave policies including unlimited PTO<span><li> <li style=><span style=fontweight>Additional time off benefits include volunteer days parental leave and a companywide winter break<span><li> <ul> <p class=p1>The anticipated base salary range for this role is $160000$175000 with potential bonus eligibility Salary offers are made based on the candidates qualifications experience skills and education as they directly relate to the requirements of the position budget for the position and cost of labor in the market in which the candidate will be hired<p> <p><strong>2U Diversity and Inclusion Statement<strong><strong><br><strong><p> <p class=p1>At 2U we are committed to building and sustaining a culture of belonging respect and inclusion We are proud of the steps weve taken to bring together an employee base that embodies diverse walks of life ideas genders ages races cultures sexual orientations abilities and other unique qualities We strive to offer a workplace where every employee feels empowered by what makes us different as well as by how we are alike <p> <p class=p1>2U is committed to providing reasonable accommodations during our recruitment process If you need assistance or accommodations please reach out to us at <a href=22mailtorecruitingaccommodations2ucom22 rel=nofollow><span class=s1>recruitingaccommodations2ucom<span><a><span class=Appleconvertedspace> <span><p> <p><strong>About 2U Inc NASDAQ TWOU<strong><p> <p class=p2><span style=fontweight>For more than a decade 2U Inc has been the digital transformation partner of choice to great nonprofit colleges and universities delivering highquality online education at scale As the parent company of edX a leading global online learning platform 2U provides over 45 million learners with access to worldclass education in partnership with more than 230 colleges universities and corporations Our people and technology are powering more than 4000 digital education offerings from free courses to full degrees and helping unlock human potential To learn more visit 2Ucom<span><br><strong><br>About edX<strong><p> <p><span style=fontweight>edX is the education movement for restless learners and a leading global online learning platform from 2U Inc Nasdaq TWOU Together with the majority of the worlds topranked universities and industryleading companies we bring our community of over 45 million learners worldclass education to support them at every stage of their lives and careers from free courses to full degrees And were not stopping there were relentlessly pursuing our vision of a world where every learner can access education to unlock their potential without the barriers of cost or location Learn more at edXorg<span><p> <p><span style=fontweight>Learn more at <span><a href=22https2ucomcareers22 rel=nofollow><span style=fontweight>https2ucomcareers<span><a><span style=fontweight> <br><span>NoBackRow<p> <p><span style=fontweight>The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position and are not intended to be construed as an exhaustive list of all responsibilities duties and skills required All employees may be required to perform duties outside of their normal responsibilities from time to time as needed<span><p> <p><span style=fontweight>2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race creed color religion sex sexual orientation gender identity pregnancy national origin age marital status disability citizenship military or veterans status or any other classifications protected by applicable federal state or local laws 2Us equal opportunity policy applies to all terms and conditions of employment including but not limited to recruiting hiring training promotion job benefits and pay <span><p><img src=httpsremotivecomjobtrack1898823blankgifsource=publicapi alt=>