Loan Forgiveness Jobs in Remote
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Software Engineer, Backend
Company: Human Interest
Location: Remote
Posted Aug 04, 2023
All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.Human Interest employees must adhere to the Company’s security policies and Code of Ethics. Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan feesTop-of-the-line health plans, as well as dental and vision insuranceGenerous PTO and parental leave policiesLyra - Enhanced Mental Heath Support for Employees and dependents Carrot - Fertility healthcare and family forming benefitsCandidly - Student loan resource to help you and your family plan, borrow, and repay student debtMonthly work-from-home stipend; annual wellness stipendEmployee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in TechFun online and regional events and celebrations and department and company offsitesThe vast majority of our positions can be 100% remoteWe’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades:Certified as a Great Place To Work® (2023)Best Places to Work by Built In (2023)A Top Company by Y Combinator (2020-2023)America’s Best Startup Employers by Forbes (2020-2022) Inc. They reflect Human Interest’s unique view on what’s important and what’s right. At Human Interest, base salary is one component of the overall Total Rewards package. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. We comply with CCPA guidelines. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience.
Senior Data Analyst
Company: Human Interest
Location: Remote
Posted Aug 03, 2023
Human Interest is a high-growth tech company changing the retirement industry. They have raised $500M and are backed by leading investors. They are building the first full stack, automated retirement management platform in the industry. They are a fast-growing company and ready to gain the maximum insight from the data they have.
Account Manager
Company: GumGum
Location: Remote
Posted Aug 05, 2023
At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. - Phil Schraeder, CEOLearn more about our DEIB programming at gumgum.com/deibFollow us on our socials...Instagram: @gumgum & @dogsofgumgumLinkedIn: GumGumTweet us: @gumgumFacebook: GumGum GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NY, NV, OH, OR, PA, TN, TX, UT, VA, WA, and MN.What You'll AchieveTake ownership of GumGum’s renewal businessLead the charge in supporting GumGum’s renewal business by providing GumGum clients with an industry leading end-to-end experienceBuild strategic and long-lasting relationships with GumGum’s key clientsAttend in person meetings and entertain clients as deemed necessaryPresent campaign performance and updates to client or sales team and communicate optimizations to achieve goalsDiscover incremental opportunities for growth among existing campaignsDriving strategy for growth of key accountsSupport Sales in managing and executing strategic sales opportunities Understand the client pipeline and strategically use current campaign success to help secure revenue on future initiativesSpend ample time researching client campaigns and programs they are running outside of GumGum. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. Uses Initiative to go above and beyond and deliver on client needs Perks & BenefitsMedical, Dental, and Vision coverage including 100% premium coverage for employee + spouse/family Flexible Spending Accounts (FSA)Short-Term and Long-Term Disability Paid Parental Leave - Birth parents up to 16-18 weeks. Strategize how GumGum could be a potential fit and put together a plan to potentially be presented to the client proactivelyFor key strategic accounts, take ownership of the QBR process and pull together key information that can be presented directly to clientsCoordinate internal teams and execute on sold campaignsMeet regularly with Campaign Managers to make sure campaign details are organized, up-to-date and turnaround times are being adhered toTake ownership of pod meetings, set the agenda and have goals in place so the team understands what should be accomplished during that timeManage alignment on client success metrics across the rest of the operations departmentMeet with Ad Ops to suggest campaign optimizationsProvide feedback to the company on how to best service clients' needsSkills You'll BringBA/BS degree in Business (Advertising/Marketing) or similar experience1-2+ years of experience in the digital media field, preferably in online verticals - Account Management and/or Media PlanningExtreme attention to detailExcellent written and verbal communication skillsIntermediate PowerPoint, Excel and Word skillsAdvanced in advertising metrics and comfortable with interpreting and explaining performance to clientsFamiliarity with Doubleclick, Sizmek, MOAT, Integral Ad Science, Millward Brown, Upwave, Salesforce, DoubleVerify and JIRAProficient with online advertising terms, concepts, and revenue modelOpen to on-going feedback while maintaining a growth mindsetSelf organized and proactive. Non-birth parents up to 10 weeks Transitional Return-to-Work Schedule from Parental LeaveDependent Care FSAMaven Family Support - Including fertility adoption and/or travel expenses to obtain medical careEmployer-Matched 401(k) Retirement PlanLife Insurance and AD&DStock Incentive Program (role dependent)Employee Assistance ProgramLegal and Identity Theft ProtectionStudent Loan Repayment AssistanceWork From Home Stipend Wellness Reimbursement Flexible Time Off (Unlimited PTO)Summer Fridays from the 1st Friday of May through the 1st Friday in SeptemberVolunteer Time OffVeterinary Discounts (Pet friendly organization - we love our fur babies! The Account Manager is ultimately responsible for ensuring that all aspects of campaign performance are exceeding expectations while simultaneously updating, educating and building relationships with advertising clients.Additionally, the Account Manager helps facilitate the management of all aspects of the campaign internally via the Campaign Manager, who works with our design team, the advertising operations team and Engineering team to expertly set up each campaign according to key performance indicators.Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events. IG: @dogsofgumgum)WeWork monthly passGumGum Gives Back volunteering/social impact opportunitiesVirtual and in-person company events/celebrationsAnniversary recognition and awardsBusiness Travel AccidentAwardsBuiltIn 37 Best Places to Work 2023 across the United StatesBuiltinLA 7 Best Places to Work 2022BuiltinLA Best Places to Work 2021Ad Exchanger Programmatic Power Player 2022 and 2021Digiday Media Awards Europe finalist 2022 and 2021GumGum is proud to be an equal opportunity employer.
Senior Sales Enablement Manager
Company: GumGum
Location: Remote
Posted Aug 05, 2023
At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.What You'll AchieveProvide strategic learning & development thought partnership to GumGum leadership, including a deep understanding of our business and strategy and how innovative learning programs can help accelerate our transformation and achieve our goals.Assess GTM training needs collectively to design a global sales training program for all client-facing teamsCollaborate with SMEs across the organization to identify training needs and curate/develop content that supports our core and cultural values and aligns with our corporate goals.Facilitate engaging, innovative, and outcome-centered training sessionsEnhance and create evaluation methods to gather feedback and measure the success of our training programsPlan, organize, and deliver key Sales meetings such as Sales Kick Offs and BootcampIdentify, design, and implement programming such as sales plays, revenue plays, SPIFFS, and/or bespoke vertical sales enablement programming related to GTM activities.Empower the global sales team with the knowledge, tools, and resources they need to effectively communicate the value and benefits GumGum’s media and data solutions.Provide comprehensive and up-to-date product information, sales training, and customer insights to help the sales team increase knowledge, sharpen sales skills, and exceed customer expectations.&8239;Skills You'll BringBachelor’s degree or certification in Instructional Design, Organizational Psychology, Adult Education, Project Management, or equivalent experience preferred5+ years of professional work experience in Learning and Organizational Development within the field of Advertising Technology or Marketing Technology5+ years of experience in sales, enablement, training development or program management for sales team, customers, and resellersExperience building global enablement programs from scratch Experience leading training sessions on a variety of topics and in a variety of formats (live, in-person or remote), ranging from small-group facilitation to large-group presentationsExperience translating sales strategies into program strategy and well-written and engaging learning content Understanding/experience of the Ad Tech industry and current vital issues is preferredDemonstrated success in adapting to a rapidly-changing environment/high-growth environmentWork efficiently and effectively in a fast-paced environmentExcellent organizational skills with a sense of urgency to follow throughStrong Google Suite, Excel, and PowerPoint skillsWilling and able to work cross-functionally across global timezones as neededAbility to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demandsComfortable with an unstructured role that requires frequent changes in prioritization of time and focus, in a fast-paced environmentCollaborative spirit, open to diverse perspectives, and new ideas and able to effectively communicate Ability to work with individuals from different teams and backgroundsProfessional attitude with the ability to comfortably communicate with internal and external partnersPerks & BenefitsMedical, Dental, and Vision coverage including 100% premium coverage for employee + spouse/family Flexible Spending Accounts (FSA)Short-Term and Long-Term Disability Paid Parental Leave - Birth parents up to 16-18 weeks. - Phil Schraeder, CEOLearn more about our DEIB programming at gumgum.com/deibFollow us on our socials...Instagram: @gumgum & @dogsofgumgumLinkedIn: GumGumTweet us: @gumgumFacebook: GumGum We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. With a passion for and deep understanding of sales, marketing, and enablement collateral creation, this role will be accountable for content creation and improvement and driving sales productivity through the effective delivery and appropriate consumption of materials and tools.Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events. Non-birth parents up to 10 weeks Transitional Return-to-Work Schedule from Parental LeaveDependent Care FSAMaven Family Support - Including fertility adoption and/or travel expenses to obtain medical careEmployer-Matched 401(k) Retirement PlanLife Insurance and AD&DStock Incentive Program (role dependent)Employee Assistance ProgramLegal and Identity Theft ProtectionStudent Loan Repayment AssistanceWork From Home Stipend Wellness Reimbursement Flexible Time Off (Unlimited PTO)Summer Fridays from the 1st Friday of May through the 1st Friday in SeptemberVolunteer Time OffVeterinary Discounts (Pet friendly organization - we love our fur babies! The Manager will function across a highly matrixed organization to drive the standard methodology and tools that cross stakeholders and lines of business leverage for success.This position requires excellent group facilitation, project management, communication, and self-motivation skills. The Sr. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careersThe Senior Sales Enablement Manager is a trusted advisor and program lead, who will lead a newly established Sales Enablement function focused on creating and implementing learning strategies and programs aligned with GumGum’s Go To Market objectives. Reporting to the Director, Solutions Marketing & Enablement, this role’s primary focus is to support client-facing teams with learning and development initiatives required for successful GTM adoption and incremental revenue across our Media and Data businesses.
BI Data Engineer III
Company: Credible
Location: Remote
Posted Aug 04, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In other words, we’re the friend you always wish you had in finance.We are optimistic, challengers, trustworthy, clever, and smart. We strive to act as advisors by being friendly, objective, and open in our communication. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.We are an equal opportunity employer and value diversity at our company. This role is also eligible for an annual discretionary bonus, stock incentive plan, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.View more details about Credible BenefitsCalifornia, New York City, and Westchester County, NY Pay Range:$100,800—$133,200 USDColorado and Washington Pay Range:$84,000—$111,000 USDWhy work at Credible?We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. You’ll be an integral part of providing data-driven insights that inform significant company decisions.Responsibilities:Build data pipelines and python-based ETL tools for getting, processing, and delivering data.Develop and optimize data models/schemas in our data warehouse that enable performant, intuitive analysis.Generate end to end reporting solutions (from data ingestion to dashboards).Work with business leaders to define key metrics and reporting requirements.Conduct in-depth data analyses that improve infrastructure and product performance.Become an expert on all aspects of Credible’s data and analytics infrastructure.Be the driving force behind the adoption and effective use of our BI tool within every team at Credible.Education and Experience:BA/BS in a quantitative field.3-5+ years of work experience as a data engineer, or in a highly analytical role.Experience writing SQL queries and using a BI tool.Experience with programmatic scripting using Python to develop ETL pipelines and tooling.Experience using the command line and git.Strong grasp of statistics and experience conducting rigorous data analyses.Experience developing models and visualizations in Looker a plus.Experience at an e-commerce or fintech company is a plus.Nice to Have:The capacity to juggle multiple priorities effectively within a fast-paced environment is critical.You’re a highly motivated self-starter with the ability to work efficiently with minimal supervision.Anticipate business needs and think with a business owner mindset – think critically about analyses, don’t just complete them.Passion for spreading the value of data throughout the company and communicating insights to a broad audience with varying levels of technical expertise.Credible is open to hiring candidates in the following locations: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, South Carolina, Texas, Tennessee, Utah, Virginia, WashingtonPursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. You will help the team learn more about our business, teach others in the company about analytics, and improve the use of our data. We’ve created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. About the Role:Our Business Intelligence team is looking for a BI Data Engineer who is passionate about data, analytics, and business strategy. We are open and transparent. We use language that is intelligent yet approachable.
National Onboarding Coordinator
Company: Human Interest
Location: Remote
Posted Aug 04, 2023
All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.Human Interest employees must adhere to the Company’s security policies and Code of Ethics. Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan feesTop-of-the-line health plans, as well as dental and vision insuranceGenerous PTO and parental leave policiesLyra - Enhanced Mental Health Support for Employees and dependents Carrot - Fertility healthcare and family forming benefitsCandidly - Student loan resource to help you and your family plan, borrow, and repay student debtMonthly work-from-home stipend; annual wellness stipendEmployee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in TechFun online and regional events and celebrations and department and company offsitesThe vast majority of our positions can be 100% remoteWe’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades:Certified as a Great Place To Work® (2023)Best Places to Work by Built In (2023)A Top Company by Y Combinator (2020-2023)America’s Best Startup Employers by Forbes (2020-2022) Inc. They reflect Human Interest’s unique view on what’s important and what’s right. At Human Interest, base salary is one component of the overall Total Rewards package. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.Benefits - A great 401(k) plan: Our own! Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. account management, onboarding, salesWorking knowledge of the 401(k) product. We comply with CCPA guidelines.
Senior Product Counsel
Company: RingCentral
Location: Remote
Posted Aug 03, 2023
RingCentral is seeking a tech-savvy attorney to serve as Senior Product Counsel on a quickly growing team. The ideal candidate will have a working knowledge of legal issues related to privacy, free and open source software, data security, encryption requirements, and third-party licensing. The position offers comprehensive medical, dental, vision, disability, life insurance, Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits, 401K match and ESPP, Flexible vacation, Wellness programs including 1:1 coaching and meditation guidance, Paid parental and pregnancy leave and new parent gift boxes, Family-forming benefits (IVF, Preservation, Adoption etc.), Emergency backup care (Child/Adult/Pets), Pet insurance, Employee Assistance Program (EAP) with counseling sessions available 24/7, Free legal services that provide legal advice, document creation and estate planning, Employee bonus referral program, Student loan refinancing assistance, Employee perks and discounts program.
Editorial Director
Company: Credible
Location: Remote
Posted Aug 04, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In other words, we’re the friend you always wish you had in finance.We are optimistic, challengers, trustworthy, clever, and smart. We strive to act as advisors by being friendly, objective, and open in our communication. This role is also eligible for an annual discretionary bonus, stock incentive plan, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.View more details about Credible BenefitsCalifornia, New York City, and Westchester County, NY Pay Range:$129,600—$171,600 USDColorado and Washington Pay Range:$108,000—$143,000 USDWhy work at Credible?We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. The ideal candidate will have a strong understanding of and deep experience publishing premium financial content, collaborating with SEO teams, and building, managing, and leading content teams. Responsibilities: Content Strategy and Editorial Direction:Develop and execute a comprehensive content strategy aligned with marketing and business objectives.Identify content gaps and opportunities to position us as a leading source in the fintech industry.Uphold an editorial voice and tone resonating with our audience.Oversee high-quality content creation, including articles, blog posts, videos, infographics, etc.Ensure accuracy, compliance, and adherence to brand guidelines.Occasionally participate in content editing, fact-checking, and reviews.Implement effective content distribution strategies to drive engagement.Collaborate with the marketing team for lead generation and customer acquisition.Collaborate with our SEO team to optimize content for search engines and drive high-intent traffic to Credible.Team Leadership and Management:Lead, inspire, and guide a growing team of editors, writers, and freelancers.Hire, onboard, and train new team members effectively.Set performance goals and conduct regular evaluations.Report regularly to leadership on progress and key performance indicators.Cost Optimization and Revenue Analysis:Identify cost-effective content creation solutions without compromising quality.Monitor content production costs and propose strategies to maximize ROI.Analyze revenue data to adjust content performance and targets.Partnerships and Collaboration:Guide external media partners to implement best practices.Lead and oversee quarterly projects for your team.Innovation and Knowledge Expansion:Stay updated with fintech and consumer finance trends.Ensure compliance with industry regulations and best practices.Monitor emerging content marketing trends and innovate accordingly.Continually expand personal finance knowledge. Qualifications:7+ years of experience in editing or leading editorial strategies.5+ years of experience in personal finance content.5+ years of experience in team management.Bachelor’s degree in English, Journalism, Business, Finance, or related field preferred.Deep experience in content strategy and financial publishing landscape.Commitment to content quality and integrity.Ability to own day-to-day and long-term content strategy.Skills and Knowledge:Strong collaboration and people skills.Excellent communication, writing, editing, analysis, and problem-solving.Meticulous attention to detail and strong project management.Familiarity with SEO, CMS, analytics, and project management tools.Creative thinker with a track record of delivering results.Credible is open to hiring candidates in the following locations: Arizona, California, Florida, Illinois, Kansas, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Texas, Virginia, WisconsinPursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.We are an equal opportunity employer and value diversity at our company. This is a senior leadership role that requires a strategic mindset, exceptional editorial skills, and a deep understanding of financial technology and consumer finance. We’ve created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. About the Role:Join Credible, an innovative consumer fintech company, as our new Editorial Director / Head of Content. We are open and transparent. As the Editorial Director, you will play a pivotal role in shaping and executing our content strategy across digital channels, establishing our brand as a trusted thought leader in the fintech industry.We are seeking a highly experienced and dynamic Editorial Director / Head of Content to lead a team of experienced editors as they publish content that helps consumers make better financial decisions, and collaborate with our SEO team to ensure we drive high-intent organic traffic to our loans and insurance marketplace.
Digital Customer Success Manager
Company: RingCentral
Location: Remote
Posted Aug 03, 2023
RingCentral is a leading provider of business cloud communications and contact center solutions. They offer on-site, remote, and hybrid work options and are committed to hiring and retaining great people. The company values diversity and does not discriminate on various grounds. The compensation range for this position is between $65,000 and $84,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.
Mortgage Processing Manager
Company: Homeward
Location: Remote
Posted Aug 04, 2023
Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone, Adams Street, Javelin, LiveOak, and Breyer Capital. Our leadership team includes experts from the real estate, mortgage, and technology industries. We offer bundled services across offers, Mortgage, and Title, all in an effort to make homebuying more seamless. Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’ve redesigned the homebuying experience. )Company-wide bonus Exciting stock option grant for every full-time employee 401(k) employer contribution match Health and wellness benefits, including medical, dental, vision, and life insuranceTwenty days of vacation, five sick days, twelve company holidays, and two floating holidays each yearGenerous paid parental leave of up to 14 weeksSee more about how Homeward takes care of our team by providing a generous package of benefits here.About HomewardBuying a home should be an exciting milestone. Your role is to manage the performance, processes, and enablement of Homeward Mortgage’s Loan Processing team to deliver a seamless transaction experience, with exceptional customer service, and an on time closing. The top KPIs owned and contributed to by this role include On Time Closings, Agent & Customer NPS, Mortgage E&O, Capacity Utilization, and Employee EngagementEnforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirementsResolve, escalate or remedy customer service issues in a professional mannerCollaborate with internal teams to creatively solution for challenging scenariosFoster a team environment that is in line with Homeward’s Values and CultureOwn the maintenance of current team Standard Operating Procedures and processes, identify opportunities for improvement, and implement them, keeping documentation up to dateCollaborate with cross-functional leaders/teams including Mortgage Sales, Mortgage Operations, and Title Operations to continuously iterate on and improve upon processesTrack, analyze, and communicate team and individual performance dataIdentify knowledge gaps within the team and develop a plan to fulfill themAbout you:1+ years of processing management experience4+ years of experience in high volume purchase mortgage loan processing FNMA, FHLMC, FHA, VA and Non-Conforming (Jumbo) mortgages, wholesale experience a plusAbility to manage, lead, and mentor team members about the mortgage processing processStrong problem-solving, organizational and project management skillsA deep sense of ownership, accountability, and collaborationExpert knowledge of Desktop Underwriter (DU), Loan Product Advisor (LPA) and Encompass Superior customer services skillsStrong reporting and analytical skills to manage the team to metric performanceProfessional and effective ability to communicate with other departments and senior managementAbility to thrive in a fast-paced, high production environmentThe drive to build something new that will change the real estate industryPay and benefitsCompensation range: $85,000 baseRemote-first environment (our Headquarters are in Austin, TX, come visit! We’re a fast-paced real estate startup that empowers agents to help homebuyers and sellers in a variety of markets to buy with cash, sell with certainty, or just make it all much more convenient.
Manager, Customer Success
Company: RingCentral
Location: Remote
Posted Aug 03, 2023
RingCentral is seeking a Customer Success Manager to lead a team in providing outstanding customer experiences, coaching CSMs, driving operational excellence, and managing customer success activities. The role offers a competitive salary, benefits, and a positive work culture.
Chat Advocate
Company: OppFi
Location: Remote
Posted Aug 05, 2023
If you are a California resident, please review the policy here: https://www.oppfi.com/careers/ If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at [email protected]. Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. Check out our Culture page here.OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. LI-RemoteEEOC StatementOppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. Dress code is casual. See what our borrowers are saying on Google and the BBB! Employees love working here. Check out our Glassdoor reviews! What You Get to Do:As part of a dynamic and engaging team, the Chat Advocate is responsible for communicating with customers via live chat and answering questions pertaining to the loan application process. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter.