Loan Repayment Program Jobs in USA
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People Operations Lead
Company: Cresta
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> Interested in defining how AI shapes the future of work Cresta is on a mission to make every knowledge worker 100x as effective 10x faster and 10x better Cresta is focused on using AI to help the workforce not replace them Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with realtime coaching during customer conversations <p> <p> <p> <p> Were growing fast Spun out of the Stanford AI lab and chaired by GoogleX founder Sebastian Thrun Cresta launched in 2020 Since then weve grown revenue and our team by 300 Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors and advisors including Andreessen Horowitz Greylock Partners and former ATampT CEO John Donovan Our valued customers include brands like Intuit Porsche Verizon and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider Forbes and Gartner to name a few We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cuttingedge AI to solve realworld business problems <p> <p> <p> <p> Cresta is hiring a People Operations Lead who will work closely with our small but mighty People team and will be at the forefront of the employee experience Were growing today we have 200 and counting global Crestans primarily located across the US Canada and Europe and its time we reimagined our core foundation while delivering awesome outcomes for all Crestans <p> <p> <p> <p> We are a remotefriendly organization and this role can be located anywhere in the United States and will need to flex to multiple time zones We have offices located in Palo Alto San Francisco New York City Toronto and Berlin <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Proactively partner with employees and managers on inquiries <p> <li> <li> <p> Develop internal communication resources to introduce more selfservice options for routine inquiries <p> <li> <li> <p> Evaluate key employee lifecycle moments identify gaps and shape the processes and standard service level agreements for the future <p> <li> <li> <p> Deploy a service delivery solution and workflow management tool that will be the frontoffice for employee and manager requests while ensuring timely delivery from the team <p> <li> <li> <p> Execute employee life cycle events benefits leave administration and mobility across multiple HR systems and our global footprint <p> <li> <li> <p> Drive new technology implementations including design testing implementation and monitoring <p> <li> <li> <p> Support ad hoc data insight and reporting requests while also helping to build ongoing metrics tracking <p> <li> <li> <p> Facilitate new hire onboarding while also continuing to evolve the current process to create a productive welcoming and engaging experience for all new hires <p> <li> <li> <p> Research and contribute to future policy and handbook development and revisions <p> <li> <li> <p> Monitor compliance and emerging employment law trends share updates and develop plans for addressing current and future requirements for US employees with the opportunity to contribute to Canada and Germany sites <p> <li> <li> <p> Provide program management support for the People Teams roadmap <p> <li> <li> <p> Partner with key stakeholders across Talent Acquisition Accounting Payroll Information Technology Legal and Compliance on shared initiatives <p> <li> <li> <p> Partner with the team and Crestas Chief of Staff on employee engagement team building and culture events <p> <li> <li> <p> May support employee relations performance management and manager coaching <p> <li> <li> <p> Drive additional projects and pivot as needed based on business and People Team priorities <p> <li> <ul> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 7+ years experience in People Operations Employee LifeCycle Management HR Generalist or related roles <p> <li> <li> <p> Bachelors degree and or equivalent years of experience <p> <li> <li> <p> Experience managing and implementing workflow management tools tracking and measures <p> <li> <li> <p> Experience managing HR Systems administration improvements and implementations <p> <li> <li> <p> Experience executing while also shaping new processes and programs <p> <li> <li> <p> Passionate about working with employees and managers on all aspects of the employee experience <p> <li> <li> <p> Ability to work independently and collaboratively with teams across Cresta <p> <li> <li> <p> Thrive in rapidpaced dynamic and remote first environments <p> <li> <li> <p> Knowledgeable about US employment laws benefits and compliance <p> <li> <li> <p> Exposure to a global workforce including Canada and EMEA is a bonus <p> <li> <ul> <p> <p> <p> <p> <p> Compensation for this position includes a base salary equity and a variety of benefits The US base salary range for this role is $120000 $150000 Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable We are actively hiring for this role in Canada and offer competitive local pay and benefits Your recruiter can provide further details <p> <p> <p> <p> If you want to make an impact with an amazing product want to improve your tech skills by working with other exceptional engineers and like to be part of an amazing international team then you should join us We pay an attractive salary and with the Cresta stock options you can benefit from the companys growth <p><p>
Database Engineer
Company: Finquery
Location: USA
Posted Apr 27, 2024
<div><span style=fontsize 12pt>FinQuery is looking for a <span><b style=fontsize 12pt>Database Engineer<b><span style=fontsize 12pt> to join our dynamic Engineering team Were seeking someone with a passion for improvement both in our processes and in yourself We work in an Agile environment with development teams utilizing Scrum and Kanban We value the continuous pursuit of improvement both in our systems and within our team members Our work environment is agile employing methodologies such as Scrum and Kanban In the role of a Database Engineer at FinQuery the main emphasis is on maintaining enhancing and ensuring the efficient performance of our PostgreSQL databases <span><div><div><br><div><div><span style=fontsize 12pt>This role will be responsible for ensuring optimal query performance carrying out regular database maintenance and addressing scalability concerns to support our growing data infrastructure There is particular emphasis placed on RDS experienceoptimization PostgreSQL expertise and the ability to enhance the performance and integrity of our databases<span><div><br><br><div class=h3>What you will be doing<div><li style=>Administer monitor and optimize AWS PostgreSQL databases to ensure they are scalable reliable and performant<li><li style=>Monitor system and application performance implementing tuning as needed to ensure optimal operation<li><li style=>Engage in daily interactions with Development teams and other departments to create an integrated efficient work environment<li><li style=>Assess and provide constructive feedback on developerdriven data architecture changes ensuring optimal database performance<li><li style=>Triage and optimize query performance to maximize database efficiency<li><li style=>Participate actively in release and deployment processes contributing valuable expertise and oversight<li><li style=>Identify and implement internal process improvements including redesigning infrastructure for greater scalability optimizing data delivery and automating manual processes<li><li style=>Conduct maintenance on RDS systems ensuring their effective operation and longevity<li><li style=>Assessing current data schema and implementing improvements for efficiency and performance eg breaking up tables removing redundant columns reviewing indices<li><li style=>Proposing new technologies and practices as solutions or improvements to existing systems<li><br><br><div class=h3>Tech you will work with<div><li style=>Hosting and Administration AWS RDSAurora<li><li style=>Communication Atlassian Jira Slack<li><li style=>Database PostgreSQL MS SQL Server<li><li style=>DataWarehouses amp Integration Systems Snowflake FiveTran Celigo Boomi<li><li style=>Analytics and Logging DataDog Tableau<li><li style=>Build and deployment tools Git Liquibase Jenkins<li><li style=>Languages SQL Python Shell Scripting<li><br><br><div class=h3>What experience and skills we need you to have<div><li style=>2+ years in a datadatabase engineer role<li><li style=>4+ years of experience working with databases and data architectures in any IT role<li><li style=>Experience designing building deploying and scaling databases <li><li style=>Solid understanding of data architecture<li><li style=>An attitude of success defined in team accomplishments<li><br><br><div class=h3>Benefits<div><li style=>Flexible PTO including 11 holidays and your birthday off <li><li style=>401k plan with employer matching <li><li style=>Great health benefits with multiple plan option <li><li style=>Option to choose between in office fully remote or a hybrid work environment for all employees<li><li style=>Sabbatical program 4 weeks after 5 years of service<li><li style=>Casual dress environment when in office<li><li style=>Catered lunches every Tuesday and Thursday<li><li style=>Company events each quarter<li><li style=>Signing stipend for a workfromhome setup<li><li style=>Free gym membership at our office<li><li style=>Annual employee development program stipend of $2000 for each employee <li><li style=>Flexible parental leave with 10 weeks paid leave for ALL new parents<li><li style=>Fertilityadoption assistance <li><li style=>Annual tutoring stipend for your children<li><li style=>Mentorship program available immediately <li><li style=>Regular team outings<li><li style=>Advancement opportunities based on results not politics<li><li style=>Culture that emphasizes inclusiveness driven by our REDI Committee<li><div><b>About Us<b><div><div>FinQuery is an innovative contract amp spend intelligence company whose solutions are used by over 7000 organizations worldwide What sets us apart is that were the only provider offering complete visibility into an organizations largest areas of spend leases software subscriptions and other financial contracts all in one platform<div><div><br><div><div>Our platform provides our customers with unprecedented insight that drives informed decisions on their largest areas of spend and allows organizations to solve problems that matter for their business<div><div><br><div><div>FinQuery is an equal opportunity employer to all persons free from restrictions and prejudice based upon race color creed religion sex domestic relationship status parental status family status sexual orientation national origin gender identity age and disability status FinQuery maintains a drugfree workplace<div><div><br><div><img src=httpsremotivecomjobtrack1908882blankgifsource=publicapi alt=>
Production Support Engineer
Company: Quantum Metric
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> 😎 <strong> Our Culture <strong> <p> <p> Quantum Metrics number one objective is happy people diverse and inclusive culture Were passionate about empowering our people to become the best version of themselves offering coaching and training programs designed to accelerate their career in whatever direction they choose <p> <p> <p> <p> As a remotefirst company we understand the importance of building an engaged diverse and fun place to work We hold regular companywide events seasonal challenges + games and Quantum Metric sponsored local outings when Zoom becomes too much We also have a number of Employee Resource Groups that provide spaces to discuss share and reflect on topics that impact us both inside and outside of work from being new to SaaS or navigating it as a firsttime parent to overcoming the barriers faced as Black Asian American and Native HawaiianPacific Islander LGBTQIA or other underrepresented backgrounds <p> <p> <p> <p> We are also passionate about the connections we build with our customers Youll not only work with some of the worlds most recognized brands but build lasting relationships <p> <p> <p> <p> At Quantum Metric we value all types of experience and education and dont expect you to meet every qualification for this position We are most interested in the unique perspective you can bring and your ability to uphold our values of passion persistence and integrity <p> <p> <p> <p> <strong> 🚀 About the Role <strong> <p> <p> Youll be part of our production support team providing worldclass support to our customers Youll achieve expert level knowledge of product capabilities and configuration options Equipped with this knowledge youll respond to support inquiries share knowledge and help customers solve problems Youll partner with platform engineering and customer success teams to diagnose issues and ensure top customer concerns are prioritized You will innovate and solve new problems every day <p> <p> <p> <p> This role is perfect for experienced support engineers who want to grow their skills with new technologies learn from and be mentored by experienced leaders and gain realworld experience in the Digital Intelligence space If youre motivated and aspire to eventually move into a senior role in Product Support Sales Engineering or Customer Success this is a great place to start <p> <p> <p> <p> <p> <p> <strong> 🔧 Responsibilities <strong> <p> <ul> <li> <p> Research and resolve support inquiries from customers and internal stakeholders <p> <li> <li> <p> Lead live customer troubleshooting sessions using screen sharing technology <p> <li> <li> <p> Respond to tickets within SLA required timelines and provide regular updates via written correspondence <p> <li> <li> <p> Attend customer meetings as required to provide ticket status and explanations <p> <li> <li> <p> Document solutions in the customer facing support Knowledge Base as part of Knowledge Centered Support <p> <li> <ul> <p> <p> <p> <strong> 💡 Requirements <strong> <p> <ul> <li> <p> 1+ years experience in a customer facing technical support role <p> <li> <li> <p> Bachelors Degree in Computer Science Software Engineering Information Systems or equivalent technical training <p> <li> <li> <p> Experience with SQL JavaScript CSS HTML and React <p> <li> <li> <p> Familiar with Modern CSS Frameworks and Libraries <p> <li> <li> <p> Solid Understanding of the HTTP Request Response Cycle <p> <li> <li> <p> Experience with a support ticketing system Salesforce Zendesk Jira etc <p> <li> <li> <p> Excellent written communication skills <p> <li> <li> <p> Ability to professionally manage conflict or challenging situations with enterprise customers <p> <li> <li> <p> Experience with Knowledge Centered Support methodology <p> <li> <li> <p> Able to manage a large volume of tickets in a timely manner <p> <li> <li> <p> Compensation $72000 93000 <p> <li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p> 🏆 <strong> Perks and Benefits <strong> <p> <p> This will be the best group that you ever work with We support one another through obstacles and succeed as a team Your hard work will be well rewarded Most importantly youll be strapped to a technology rocket ship bound for greatness Your success at Quantum Metric will be a milestone in your career <p> <p> <p> <p> Group benefits <p> <p> Medical Dental Vision Insurance 99 Medical base plan paid by the Company <p> <p> Employee Assistance Programs EAP <p> <p> Telehealth options <p> <p> Voluntary Life amp ADampD STD LTD <p> <p> Healthy Rewards Discount Programs <p> <p> Calm App access <p> <p> 401k and Options Equity <p> <p> 13 company holidays <p> <p> Unlimited Paid Time Off <p> <p> Sick leave <p> <p> ParentalAdoption Leave <p> <p> <p> <p> In addition to our more traditional benefits we also offer great perks a flexible work environment and numerous resources for professional development and team building <p> <p> Promotional opportunities <p> <p> Rewards and recognitions programs <p> <p> Robust onboarding and training program <p> <p> Onetime stipend for work at home employees <p> <p> Monthly business expense stipend <p> <p> Flexible work environments <p> <p> Employee Discount Program Perks at Work <p> <p> Employee Referral Program <p> <p> Lead Referral Program <p> <p> MacBook and awesome swag delivered to your door <p> <p> Encouraging and collaborative culture <p> <p> RECHARGE PROGRAM after 3 years disconnect for 3 weeks no emailslack <p> <p> <p> <p> <strong> 🐉 About Quantum Metric <strong> <p> <p> As the leader in Continuous Product Design Quantum Metric helps organizations put customers at the heart of everything they do The Quantum Metric platform provides a structured approach to understanding the digital customer journey enabling organizations to recognize customer needs quantify the financial impact and prioritize based on the impact to the customer and business bottom line <p> <p> <p> <p> Today Quantum Metric captures insights from 40 percent of the worlds internet users supporting nationally recognized brands in ecommerce and retail travel financial services and telecommunications 6 of our customers come from the top 25 Fortune 500 Companies Our customer retention rate is 98 <p> <p> <p> <p> In January of 2021 Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round and we are using those funds to accelerate our product and people growth Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last fourconsecutive years and has made Best Places to Work list by Glassdoor BuiltIn Fast Company and Forbes <p> <p> <p> <p> If the above role seems like a match and youre interested in joining a team of people with exceptional potential from diverse backgrounds perspectives and life experiences we want to hear from you <p> <p> <p> <p> The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee Quantum Metric reserves the right to change edit and add duties and responsibilities of all job descriptions at any time at its sole discretion and to notify the respective employee accordingly <p> <p> <p> <p> <strong> Quantum Metric will only provide offers of employment and all communications regarding employment from an official quantummetriccom email address andor LinkedIn inMail Quantum does not recruit via channels such as WhatsApp or Telegram and will not ask for a candidates sensitive information andor any upfront feescosts during the job application process Quantum asks that any candidates report any suspicious recruitment efforts to securityquantummetriccom <strong> <p> <p> <p> <p> Quantum Metric is an EVerify employer <a class=fontbold underline fontbold underline postingslink href=httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf rel=noopener noreferrer nofollow target=blank> httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf <a> <p> <p> <p> <p> LIREMOTE BIRemote <p><p>
Registrar Advisor
Company: Adtalem Global Education
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> <strong> About American University of the Caribbean School of Medicine <strong> American University of the Caribbean School of Medicine AUC an Adtalem Global Education institution is committed to training tomorrows physicians through international learning experiences a diverse learning community and an emphasis on social accountability and engagement AUC is one of the most established medical schools in the Caribbean and focuses on community collaboration to benefit the health and wellbeing of the local communities while enhancing the student learning experience With campuses located in Sint Maarten and the United Kingdom AUC has graduated more than 7500 students and is accredited by the Accreditation Commission on Colleges of Medicine Visit aucmededu for more information and follow on Twitter Instagram Facebook and LinkedIn <p> <p> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <p> <p> <p> <h2> Job Description <h2> <p> The Registrar Advisor is responsible for counseling students regarding University policies and procedures related to enrollment records and registration grades USMLE registration and processing graduation and providing excellent customer service to internal and external customers Also responsible for processing a high volume of student information through the Banner student information system and RightNow CRM All of these responsibilities require a high degree of accuracy and attention to detail and a moderate level of independent judgment and discretion Responsibilities <p> <ul> <li> <p> Answers phone calls and responds to and resolves incidents utilizing various proprietary software such as a student information system imaging systems customer relationship management software or other related software eg Banner Salesforce ImageNow DocuSign <p> <li> <li> <p> Counsels students regarding University policies and procedures regarding enrollment records and registration and provides excellent customer service <p> <li> <li> <p> Performs degree audits which involves the review of a students academic records to ensure that the student has met all requirements for the degree Tracks degree audit status and updates students record in Banner when degree is awarded <p> <li> <li> <p> Communicates with student regarding the status of graduation application and degree audit and counsels them regarding any outstanding requirements or issues Receives processes and mails diplomas to students <p> <li> <li> <p> Grades Medical Clinical evaluations as they are received from affiliate and nonaffiliate hospitals and posts the grades in Banner and other associated softwarestudent information system <p> <li> <li> <p> Analyzes affiliate transcripts and evaluations for students and posts courses and grades in Banner <p> <li> <li> <p> Processes reinstatement applications leaves of absences dismissals and withdrawals in Banner which involves interpreting and applying University policies and communicating decisions to students <p> <li> <li> <p> Updates Medical amp Clinical students statuses in Banner per weekly and periodic reports and sends proactive notifications to students regarding status changes <p> <li> <li> <p> Enters NBME Comprehensive Exam and USMLE Step scores in Banner as they are received <p> <li> <li> <p> Processes ECFMG Form for Medical Clinical students and certifies them on EMSWP <p> <li> <li> <p> Participates in bimonthly enrollment reporting process <p> <li> <li> <p> Analyzes data from Banner and other sources and reports current and historical enrollment information on a studentbystudent basis Requires a high degree of attention to detail and accuracy <p> <li> <li> <p> Processes student letters of intent and mails them to third parties per students requests <p> <li> <li> <p> Calculates and tracks student grade point averages and class ranks and they move into the Clinical curriculum <p> <li> <li> <p> Processes transcripts for Medical and Clinical students as necessary <p> <li> <li> <p> Registers students in Banner <p> <li> <li> <p> Completes other projects and duties as assigned by the Associate Registrar andor University Registrar <p> <li> <li> <p> Performs other duties as assigned <p> <li> <li> <p> Complies with all policies and standards <p> <li> <ul> <p> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <p> <ul> <li> <p> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <p> <li> <li> <p> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> Bachelors Degree Required <p> <li> <li> <p> 1 Minimum of years of customer service experience Required and <p> <li> <li> <p> Higher education experience preferably in an enrollment or records setting Registrar or Admissions <strong> <em> Strongly Preferred <em> <strong> <p> <li> <li> <p> Familiarity with Registrar best practices related to degree auditing and other records and registration policies and procedures <strong> <em> Strongly Preferred <em> <strong> <p> <li> <li> <p> Strong verbal and written communication skills problemsolving skills attention to detail and accuracy are required <p> <li> <li> <p> Ability to make decisions independently and work with minimal supervision <p> <li> <li> <p> Must be a quick learner in a fastpaced office environment <p> <li> <li> <p> Strong customer service skills required <p> <li> <li> <p> Strong computer skills including experience with MS Office and database applications <p> <li> <li> <p> Knowledge of student information systems preferably Banner a plus <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <em> In support of the pay transparency laws enacted across the country the expected pay range for this position is between $1665 and $2736 per hour Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <em> <p> <p> <p> <ul> <li> <p> <em> Health dental vision life and disability insurance <em> <p> <li> <li> <p> <em> 401k Retirement Program + 6 employer match <em> <p> <li> <li> <p> <em> 15 Days of Paid Vacation Days each Calendar Year <em> <p> <li> <li> <p> <em> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <em> <p> <li> <ul> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Trail Data Contractor
Company: AllTrails
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> About AllTrails <strong> <p> <p> <p> <p> AllTrails is the most trusted and used outdoors platform in the world We help people explore the outdoors with handcurated trail maps along with photos reviews and user recordings crowdsourced from our community of millions of registered hikers mountain bikers and trail runners in 150 countries AllTrails is frequently ranked as a top5 Health and Fitness app and has been downloaded by over 50 million people worldwide AllTrails was selected as Apples App of the Year in 2023 <p> <p> <p> <p> Every day we solve incredibly hard problems so that we can get more people outside having healthy authentic experiences and a deeper appreciation of the outdoors Join us <strong> <strong> <p> <p> <p> <p> About AllTrails <p> <p> <p> <p> AllTrails is the most trusted and used outdoors platform in the world We help people explore the outdoors with handcurated trail maps along with photos reviews and user recordings crowdsourced from our community of millions of registered hikers mountain bikers and trail runners in 150 countries AllTrails is frequently ranked as a top5 Health amp Fitness app and we were Apples 2023 iPhone App of the Year <p> <p> <p> <p> Every day we solve incredibly hard problems so that we can get more people outside having healthy authentic experiences and a deeper appreciation of the outdoors Join us <p> <p> <p> <p> Scope of Work <p> <p> <p> <p> Serve as the subject matter expert of events conditions or other information that impacts company operations or customer experience in your supported area <p> <p> Assist with trail data integrity initiatives to ensure the ongoing accuracy of our trail data <p> <p> Coordinate research tasks and selfpilot through each sprint while working remotely <p> <p> Provide consultative feedback on the quality of the product delivered to local users <p> <p> <p> <p> Requirements <p> <p> <p> <p> Experience hiking in the US <p> <p> Strong writing and communication skills <p> <p> Detail oriented and organized <p> <p> Ability to focus for long stretches at a time on a single task <p> <p> Passion about mobile technologies and AllTrails mission to connect people to the outdoors <p> <p> Prior independent contractorconsulting experience Ability to connect with business partners as needed and for biweekly meetings during business hours Pacific Time <p> <p> Reliable internet connection and computer hardware that meets the companys IT security standards the company will require you to install a readonly OSQuery to ensure harddrive encryption and antivirus software are enabled before accessing our network compatible with MacOS 11 or Windows 10 + 64bit or higher only <p> <p> <p> <p> Bonus Points <p> <p> <p> <p> MappingGIS experience <p> <p> Proven ability to quickly learn new technology and processes <p> <p> French German Spanish language skills are an added bonus <p> <p> <p> <p> Nature celebrates you just the way you are and so do we At AllTrails were passionate about nurturing an inclusive workplace that values diversity Its no secret that companies that are diverse in background age gender identity race sexual orientation physical or mental ability ethnicity and perspective are proven to be more successful Were focused on creating an environment where <em> everyone <em> can do their best work and thrive <p> <p> <p> <p> Applications without a cover letter will not be considered <p> <p> <p> <p> <p> <p> <p> <p> $20 $25 an hour <p> <p> Nature celebrates you just the way you are and so do we At AllTrails were passionate about nurturing an inclusive workplace that values diversity Its no secret that companies that are diverse in background age gender identity race sexual orientation physical or mental ability ethnicity and perspective are proven to be more successful Were focused on creating an environment where everyone can do their best work and thrive <p> <p> <p> <p> AllTrails participates in the EVerify program for all remote locations <p> <p> By submitting my application I acknowledge and agree to AllTrails <a class=fontbold underline fontbold underline postingslink href=httpsprivacyalltrailscompoliciesenUSname=jobapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> Job Applicant Privacy Notice <a> <p><p>
Manager - MarTech Operations
Company: hims & hers
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> This is a unique opportunity to play a critical role in the Hims amp Hers customer journey The Manager MarTech Operations will be a power user of our Marketing Automation Platform Braze and will be responsible for discovery documentation development QA monitoring reporting troubleshooting and supporting complex customer journeys for our Lifecycle Management Team You will do this across multiple channels including email SMS push web inapp and potentially expand into other channels like direct mail Youll also work with crossfunctional partners in product and engineering to design request and troubleshoot technical data streams <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Own CRM QA platform housekeeping as well as deployment and execution of priority campaigns <p> <li> <li> <p> Collaborate with lifecycle managers and data teams to ensure marketing journeys are operational and successful and take immediate action in case of failures <p> <li> <li> <p> Assist with architecture and technical evaluation for customer communication solutions <p> <li> <li> <p> Adhere to best practices while continuously seeking process improvements <p> <li> <li> <p> Create maintain and refine detailed documentation and SOPs including operational processes workflows and training documents <p> <li> <li> <p> Seek opportunities to keep our platforms orderly and improve operational efficiencies <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 3+ years B2C DTC industry experience <p> <li> <li> <p> Experience with Top Tier ESPs Braze is a Critical Success <p> <li> <li> <p> Experience in highly regulated industries a plus ie Healthcare insurance banking <p> <li> <li> <p> Ability to work across different teams platforms languages systems etc <p> <li> <li> <p> Solid track record of implementing largescale complex B2C emailSMSpush campaigns <p> <li> <li> <p> Understanding event streams customer actions and user profiles <p> <li> <ul> <h3> <strong> Preferred Qualifications <strong> <h3> <ul> <li> <p> Strong sense of ownership and entrepreneurial spirit <p> <li> <li> <p> Strong collaboration and problemsolving skills <p> <li> <li> <p> Relentlessly high standards and high attention to detail <p> <li> <li> <p> Avid documentarian <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> LIRemote <em> <p> <p> <p><p>
Senior UX Content Designer
Company: ladder33
Location: USA
Posted Apr 27, 2024
<div class=h2><strong>About Us<strong><div> <p>We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <br><br><p> <div class=h2><strong>About the Role <br><strong><div> <p class=p1>The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume<p> <div class=h2><strong>Responsibilities<strong><div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2><strong>Requirements<strong><div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1><strong>What we offer<strong><div> <p>Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including<p> <ul style=> <li style=><strong>Excellent medical dental and vision coverage<strong> | We offer competitive healthcare and dental plans for you and your family<li> <li style=><strong>Flexible paid time off<strong> | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=><strong>Stock options<strong> | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=><strong>A rewarding 401k match program <strong>| Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=><strong>Commuter benefits<strong> | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=><strong>A stocked beautiful new office<strong> | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=><strong>Paid parental leave <strong>|<strong> <strong>We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=><strong>Workfromhome flexibility and support<strong> | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> <p><strong>Fun companywide events<strong> | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh <br><br>The base pay range targeted for this position is <strong>$138000 185000 <strong>per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above<br><br>Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team<p> <p>We look forward to hearing from you<p> <p class=p1> <p><div class=contentconclusion><p>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <p><div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>
Call Center Representative
Company: Lap of Love
Location: USA
Posted Apr 27, 2024
<p><strong>Join Lap of Love as a Call Center Representative and Love What You Do<br><strong><p><p>Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care <p><p><strong>Essential Functions amp Responsibilities<strong><p><ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift<br> <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul><p><strong>Physical Job Requirements<strong><p><ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds<br> <li> <ul><p><strong>Schedule<strong><p><ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home<br><br><strong>Compensation<strong> <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul><br><br><div class=h2>About the company<div><br><p>Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<p><img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>
Software Engineer (L6) - Ads Revenue Infrastructure
Company: Netflix
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> At Netflix we want to entertain the world and are constantly innovating how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 220 million paid subscribers and are expanding into new forms of entertainment such as gaming Engineering teams within Netflix work hard every day to scale and innovate this content production and member experience in an evergrowing complex software landscape <p> <p> <p> <p> The Revenue Infrastructure teams mission is to streamline revenue financial workflows so that our financial teams can close the books with a high degree of accuracy and confidence The systems we build need to be scalable and accurate as we handle revenue operations for all Netflix customers Some of the projects we are focused on are building infrastructure for revenue ads integration settlement and cash reconciliation of all Netflix subscription payments generating invoices for our bundle partners and revenue partner workflows <p> <p> <p> <p> As an engineer on the team you will work with Product Managers crossfunctional engineering teams and Revenue Finance to design and evolve architectures that can handle massive data and build highly configurable pipelines to support global workflows for complex financial functions <p> <p> <p> <p> <p> <p> <p> <p> <strong> Expectations <strong> <p> <ul> <li> <p> Strong Professional experience in revenue advertising solutions with a good understanding of Sales Incentive Compensation Order to Cash flow and integrating with thirdparty ad systems <p> <li> <li> <p> Have a strong background in distributed data processing software engineering design and data modeling concepts <p> <li> <li> <p> Proficient in Java Scala or any other JVM language <p> <li> <li> <p> Experience with PubSub Kafka Stream Processing SparkFlink etc <p> <li> <li> <p> Expertise in solving large data challenges <p> <li> <li> <p> Experience with Cloud Computing platforms AWSAzureGCP <p> <li> <li> <p> Expertise in building distributed applications that are secure can scale and are highly available <p> <li> <li> <p> Build a deep understanding of upstreamdownstream systems and processes and how they should shape data model design and impact adjacent systems <p> <li> <li> <p> MS in Computer Science or equivalent <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> Strong experience in fintech applications in a largescale environment <p> <li> <li> <p> Understand the modern ad technology ecosystem with a focus on fintech <p> <li> <li> <p> Experience with privacy compliance and governance in the advertising space <p> <li> <li> <p> 7+ years of handson software engineering experience in building businesscritical reliable and distributed systems <p> <li> <li> <p> Background in building financial or payment solutions Experience in leveraging ML is a plus <p> <li> <li> <p> You are driven by the desire to solve hard technical problems with the goal of automating and scaling <p> <li> <li> <p> You are selfmotivated and love making an impact <p> <li> <li> <p> You can work independently delivering innovative solutions with minimal guidance <p> <li> <li> <p> You have a successful track record of delivering results in complex crossfunctional projects <p> <li> <li> <p> You strongly believe in testdriven development <p> <li> <li> <p> You have a strong bias towards action <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $230000 $960000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits here <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Digital Sales Representative
Company: Twilio
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h1> See yourself at Twilio <h1> <p> Join the team as Twilios next <em> Digital Sales Representative <em> <p> <h1> Who we are amp why were hiring <h1> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h1> About the job <h1> <p> This position is needed to play a key role in further growing the business As our new <em> Digital Sales Representative <em> you will be responsible for net new customer acquisition solution selling and closing deals within our SMB accounts <p> <h1> Responsibilities <h1> <p> Twilio is looking for a <em> Digital Sales Representative <em> who lives <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> the Twilio Magic <a> is passionate about working with customers and has experience in selling and closing in the cloud communications platform market They also have <p> <p> In this role youll <p> <ul> <li> <p> <strong> BE AN OWNER <strong> Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction <p> <li> <li> <p> <strong> WEAR THE CUSTOMERS SHOES <strong> Work with customers across all verticals to understand their business and technical requirements You will need to understand the capabilities of Twilios communications API platform so that together you can design a solution for their specific use case needs <p> <li> <li> <p> <strong> EMPOWER OTHERS <strong> Work diligently with crossfunctional internal teams Sales Development Marketing Product Engineering Support to address customer requirements advise on digital communication strategies and help customers get started on the Twilio platform <p> <li> <li> <p> <strong> DONT SETTLE <strong> Passionate about what you do able to think outside of the box and have worldclass interpersonal and communication skills to make complex technical and financial details sound simple <p> <li> <li> <p> <strong> RUTHLESSLY PRIORITIZE <strong> Ability to balance competing priorities and manage multiple projectsdeals at the same time <p> <li> <li> <p> <strong> DRAW THE OWL <strong> Passion and ability for thinking outside the box building out new processes and helping the team to build a playbook along the way <p> <li> <ul> <h1> Qualifications <h1> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <h2> Required <h2> <ul> <li> <p> At least 1 year of salescustomer facing experience in a tech space with a record of top performance <p> <li> <li> <p> An understanding or interest to understand the cloud computingcommunications business model and excitement for selling to a technical audience while utilizing a solutionoriented approach to selling <p> <li> <li> <p> Strong written and verbal communication skills with the ability to effortlessly make complex technical and financial details sound simple <p> <li> <li> <p> Technical solutions selling experience and enjoys working with real customers listening to them and solving problems <p> <li> <li> <p> High adaptability with comfort trying new things and building within a rapidpaced environment <p> <li> <ul> <h1> Location <h1> <p> This role will be remote and based in the US <p> <h1> Travel <h1> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h1> What We Offer <h1> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h1> Twilio thinks big Do you <h1> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <h1> Other Notes <h1> <p> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $2887 $3609 <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $3208 $4010 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <h1> Equal Employer <h1> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoaccommodationtwiliocom rel=noopener noreferrer nofollow target=blank> accommodationtwiliocom <a> <p><p>
Senior Site Reliability Engineer
Company: Adwerx
Location: USA
Posted Apr 27, 2024
<p>Durham NC or Remote<p> <p>Adwerx is on the lookout for a Site Reliability Engineer to join our small and talented infrastructure team and help us design build and automate performant resilient and highlyavailable systems that our teams and customers rely on In this role youll help us run a handful of mature and in some cases brandnew services in the cloud and apply your skills to make them resilient performant and highlyavailable during the rapid adoption of our products The infrastructure youll build has a large impact on an organization that is focused on software development best practices and standards<p> <p>The starting title for this experienced role will be based on tenureexperiencework history<p> <div class=h4><strong>Our culture<strong><div> <p>Adwerx is a place where you can thrive in our highly collaborative teams and where everyone is encouraged to contribute ideas across all levels of the organization<p> <p>Our engineering charter is centered around humility respect and trust We abide by the mantra if its not in version control it doesnt exist strive to write documentation our peers will love and always try to leave things better than we found it We employ testing and continuous delivery for all our services and empower our developers to iterate and deploy as often as they need <p> <p>Infrastructure engineers share an oncall schedule but our systems are stable and fire drills are rare We host lunch and learns conduct blameless postmortems and regularly recognize our peers with shout outs and a fun badge program to recognize leaders in specific technical disciplines<p> <div class=h4><strong>How we work<strong><div> <p>We apply the AgileScrum methodology to run the day to day projects at Adwerx and are heavily inspired by the Shape Up process with our product development process In addition we<p> <ul style=><li style=>Utilize a mature CICD process and deploy to production many times a day<li><li style=>Have productionlike QA environments with a culture of writing automated tests<li><li style=>Define department SLOs and Engineering KPIs to better understand how we work<li><li style=>Relentlessly strive for excellence with not only the products we build but also the health of our codebase and our developer ecosystem<li><ul> <div class=h4><strong>Technologies we work with<strong><div> <ul style=><li style=>Our primary application is built with Ruby on Rails Youll also encounter or work with Nodejs Go and Python<li><li style=>Our production systems run primarily in Google Cloud Platform though we also have a small footprint in Amazon Web Services<li><li style=>Besides our primary application some services you will support include our VPNTailscale CICD pipelines Google Kubernetes Engine Clusters MySQL databases Airflow RabbitMQ and Redshift<li><li style=>Some tools we use include Terraform Kubernetes Datadog Helm Nginx docker NewRelic and CircleCI<li><ul> <div class=h4><strong>In this missioncritical role you will<strong><div> <ul style=><li style=>Design build and maintain the core infrastructure for Adwerx<li><li style=>Create maintain andor iterate on various workloads in Google Kubernetes Engine<li><li style=>Contribute to the Ruby on Rails monolith to upgrade dependencies integrate with infrastructure features or optimize performance<li><li style=>Maintain reliable network paths and connections between all external and internal services DNS VPN VPC peering<li><li style=>Participate and run point in handling production incidents<li><li style=>Participate in solution design for new features products systems and tooling<li><li style=>Find new ways to use existing systems to improve scalability and performance for our platform<li><li style=>Interact with the larger organization to ensure the uptime and reliability of our infrastructure<li><li style=>Iterate on security standards and reviewing code for secure coding practices<li><li style=>Partner with engineering teams closely to educate and consult<li><li style=>Continually monitor applicationsystem performance and costs SLOs generate actionable insights and either implement or advocate for them<li><li style=>Participate in oncall rotations along with every member of the engineering team<li><li style=>Work closely with engineering teams to conduct root cause analyses for production incidents and make plans to remediate or prevent recurrences<li><li style=>Collaboratively plot the course and document Adwerx infrastructure<li><li style=>Build a great customer experience for people using your infrastructure<li><ul> <div class=h4><strong>What Youll Get<strong><div> <ul style=><li style=>Competitive salary and potential for equity<li><li style=>Comprehensive medical dental and vision plan options 100 of basic plan premiums paid by company<li><li style=>401k plan with a company match of up to 4<li><li style=>A collaborative work environment where youll learn about and influence every aspect of the business<li><li style=>The opportunity to work with and learn from talented leaders developers marketers and designers and advancement opportunities<li><li style=>The ability to help define the foundational technology that will power the growth of our business<li><li style=>Flexible work scheduling<li><ul><img src=httpsremotivecomjobtrack1908883blankgifsource=publicapi alt=>
Associate General Counsel - Product and Privacy
Company: Sprout Social
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Socials Legal team is hiring an Associate General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team This role will report directly into the Companys General Counsel as a member of the Legal leadership team and work crossfunctionally with the Product Engineering Partnerships and Governance Risk amp Compliance teams <p> <p> <strong> Why join Sprouts Legal team <strong> <em> <em> <p> <p> Our Legal team is growing just as quickly as Sproutand you will too with varying opportunities to sharpen your craft as the business scales Youll have the ability to provide input and ideas to help us solve hard problems and see the tangible results of your work As a team were committed to excellence and take our work seriously but we try not to take ourselves too seriously Collaborative in nature we show up each day ready to support each others growth and developmentand have a lot of fun doing it <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Serve as the lead counsel in providing comprehensive proactive and businessforward product legal counseling to the Engineering and Product teams <p> <li> <li> <p> Lead the Privacy legal team responsible for supporting the business in evaluating the impact of privacy laws regulatory guidance and enforcement actions and developing and implementing frameworks and processes to ensure Sprout Social meets its obligations under global privacy laws and other regulatory frameworks relevant to its business <p> <li> <li> <p> Engage with product development and engineering leaders ensuring that privacy by design is a consistent practice across all Sprout Social products and services <p> <li> <li> <p> Be a thought leader for the business on emerging technologies and evolving compliance requirements and translate the legal terms into business requirements guidance and advice <p> <li> <li> <p> Engage with the Product and Engineering teams to understand the product roadmap and priorities to ensure legal considerations are considered during development of products and services <p> <li> <li> <p> Collaborate with the Partnerships team and supporting legal team members to ensure compliance with developer terms and crossfunctional alignment <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <p> We are seeking a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk This individual must be a proven leader with the ability and desire to coach and mentor both senior and junior attorneys and professional staff This individual must be comfortable navigating gray areas be a strong communicator and have strong project management skills enabling this person to move work forward in a results and deadlinedriven environment <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> Law degree with strong academic credentials and active membership in a US state or international bar <p> <li> <li> <p> Minimum 10 years total legal experience <p> <li> <li> <p> Minimum 5 years of related experience specializing in product development privacy or emerging technologies preferably with both law firm and inhouse experience <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Deep expertise in privacy and technology issues impacting the Martech and social media industry preferred <p> <li> <li> <p> Extensive experience leading cross functional teams on large and complex projects <p> <li> <li> <p> Proficient with data privacy issues related to the use of AI and Generative AI <p> <li> <ul> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> The base pay range for this role is $23000000 to $24000000 USD annually Individual base pay is based on various factors including relevant experience and skills the responsibility of the role and job dutiesrequirements In addition to base pay some Sales and Success roles can earn sales incentives <p> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p> <p> <p> <p> LIRemote <p><p>