Loan Repayment Program Jobs in USA

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Senior Customer Success Operations and Programs Manager

Company: Webflow

Location: USA

Posted Mar 16, 2024

At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better Our Revenue Operations team is at the heart of our rapidly growing Sales and Customer Success organization connecting the teams and initiatives across GotoMarket Product Marketing Business Operations Finance Customer Support Partners and Education We create and execute bestinclass programs to amplify our Customer Success efforts and maximize customer value We are looking for a founding member of our Customer Success operations team a strong operator and program manager to drive key initiatives that scale Webflows Customer Success team resulting in better customer maturity growth health and value realization This role combines strong data technology processes and change management to help our teams succeed You will have the autonomy to drive work streams with company impact all the way up to the Executive level <h2> About the role <h2> <ul> <li> Location Remotefirst United States BC amp ON Canada <li> <li> Fulltime <li> <li> Exempt status <li> <li> The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $126000 in our lowest geographic market up to $175000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills <li> <li> Reporting to the the Senior Manager GTM Strategy and Operations <li> <ul> As a Senior Customer Success Operations and Programs Manager you will CS Operations <ul> <li> Position yourself as a trusted partner for our Customer Success Technical Architect and Sales leadership teams <li> <li> Build and maintain detailed reports dashboards and alerting to track the performance impact and risks of the Customer Success business with a focus on revenue retention customer health and product adoption <li> <li> Analyze key metrics to get ahead of or address negative trends and areas of opportunity based on our goals <li> <li> Report on OKRs and key metrics during monthly business reviews as well as fulfilling oneoff analyses when needed <li> <li> Represent the Customer Success team in various crossfunctional projects meetings and Slack channels <li> <li> Drive requirements use cases evaluation and deployment of a Customer Success management solution like Catalyst Totango Vitaly ChurnZero Gainsight <li> <li> OwnAdmin or be a key stakeholder for systems and tools within the Customer Success team including Customer Success management Revenue data platforms like Pocus Tableau Clari Slack Sales Elevate knowledgebase and documentation like Confluence Google Drive Highspot Guru <li> <li> Facilitate the intake of requests from Customer Success and GoToMarket stakeholders <li> <ul> Strategic Programs <ul> <li> Identify new and optimize existing processes and workflows to improve inefficiencies both internally and externally <li> <li> Drive andor contribute to key Customer Success programs including Risk Management Expansion motion Health amp Maturity Scoring Enterprise Voice of the Customer and more <li> <li> Collaborate as the operational partner to our Product Enablement team in our Field readiness amp product release readiness process <li> <li> Establish yourself as a stakeholder in crossfunctional GTM programs like Product Release Process Enterprise marketing Webflow Events EPD Engineering Product Design Operating rhythm Pricing and Packaging and Incident management etc <li> <li> Maintain documentation of our evolving processes and customer success motion <li> <li> Identify and create key playbooks for our postsales teams for example driving expansion risk management product adoption customer maturity etc <li> <li> Demonstrate strong change management skills when implementing newexisting processes helping to shape our internal operating model as we scale <li> <ul> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <h2> About you <h2> Navigating through rapid change intricate complexity and uncertainty introduces a hint of chaos At Webflow we embrace this dynamic finding comfort in the ambiguity it brings If you enjoy this type of environment this role might be for you Youll thrive as a Senior Customer Success Operations and Programs Manager if you <ul> <li> Selfstarter who can identify a problem validate impact formulate a pointofview to solve and drive the work to completion or handoff <li> <li> 5+ years experience managing projects and crossfunctional programs related to GotoMarket and postsales strategy including managing and prioritizing a roadmap of initiatives <li> <li> Track record of developing repeatable scalable solutions through the use of technology automation and now AI <li> <li> Strong relationship builder with crossfunctional leadership and peers <li> <li> Are passionate about our customers and our team driving excellence and innovation at every turn while moving with heartfelt urgency <li> <li> Experience as an Admin in Salesforce musthave Outreach Gong Highspot and similar tools <li> <ul> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements Our Core Behaviors <ul> <li> Obsess over customer experience We deeply understand what were building and who were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <li> <li> Move with heartfelt urgency We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <li> <li> Say the hard thing with care Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <li> <li> Make your mark We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a team to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <li> <ul> <h3> Benefits amp wellness <h3> <ul> <li> Equity ownership RSUs in a growing privatelyowned company <li> <li> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <li> <li> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <li> <li> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <li> <li> Access to mental wellness coaching therapy and Employee Assistance Program <li> <li> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <li> <li> Professional career coaching internal learning amp development programs <li> <li> 401k plan and financial wellness benefits like CPA or financial advisor coverage <li> <li> Commuter benefits for inoffice workers <li> <ul> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <h3> Be you with us <h3> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <h3> Stay connected <h3> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <h3> Please note <h3> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> Applicant Privacy Notice <a> to know more about how we collect use and transfer the personal data of our candidates

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Staff Security Engineer (Corporate Security)

Company: 1Password

Location: USA

Posted Mar 16, 2024

We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online Here at 1Password we are deeply committed to customer privacy and security The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement Were looking for an experienced security engineer to join our highly collaborative team In this role you will collaborate crossfunctionally with teams across the company to implement and harden technical controls on endpoints services and SaaS platforms in support of strengthening our security practices This is a remote opportunity within Canada and the US What were looking for <ul> <li> Minimum of 7 years of combined experience in the IT or security space related to corporate or enterprise security <li> <li> Expertise in macOS and Windows management systems such as Kandji Jamf or MS Endpoint Manager <li> <li> Experience with using and implementing security frameworks within an organization such as the Center for Internet Security CIS Benchmarks or NIST 80053 <li> <li> Deep knowledge of enterprise security process and best practices <li> <li> Must have experience automating tasks using scripting languages such as Python Powershell or Bash <li> <li> Experience with managing identity providers such as Okta Google Workspace or Azure AD <li> <li> Strong experience with managing tuning and responding to threats detected by EDR platforms such as Crowdstrike Falcon or SentinelOne Singularity <li> <li> Experience with managing tuning and using security monitoring platforms such as Datadog or Lacework <li> <li> Must have experience working within a compliancedriven environment including framework programs like SOC2 ISO27001 or FedRAMP etc <li> <li> Must excel in communication and demonstrate the ability to effectively communicate unpopular or difficult messages with a balanced approach <li> <li> Must have a highly collaborative and teamworkfocused approach as well as a heart for mentoring and leveling up your teammates <li> <ul> What you can expect <ul> <li> To implement and manage systems that bolster the security posture of corporate assets within the organization <li> <li> To use data collected from a variety of tools eg EDR identity provider MDM SaaS platforms to analyze identify and mitigate potential threats <li> <li> Potential work on nights or weekends in the event a significant security issue is discovered <li> <li> Collaboration with the IT and Procurement teams to assist with hardening new and existing SaaS platforms <li> <li> Collaboration with the Detection and Response Team to build new and improve existing detections for critical platforms <li> <li> Partner with other members of the security team to establish security guidelines that enable the organization to move fast in a safe and secure manner <li> <li> To operate as a technical leader by helping define the Corporate Security roadmap and by leveling up junior employees <li> <li> Build strong relationships with partner teams in order to build a scalable corporate security program <li> <ul> USAbased roles only The Annual base salary for this role is between $187000 USD and $253000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs Canadabased roles only The Annual base salary for this role is between $168000 CAD and $228000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set What we offer We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer Health and wellbeing gt 👶 Maternity and parental leave top up programs gt 👟 Wellness spending account gt 🏝 Generous PTO policy gt 💖 Companywide wellness days off scheduled throughout the year gt 🧠 Wellness Coach membership gt 🩺 Comprehensive health coverage Growth and future gt 📈 Employee stock option program for all full time employees gt 💸 Retirement matching program gt 💡 Training budget 1Password University access and learning sessions gt 🔑 Free 1Password account and friends and family discount Flexibility and community gt 🤝 Paid volunteer days gt 🌎 Employeeled DEIampB programs and ERGs gt 🏠 Fully remote environment gt 🏆 Peertopeer recognition through Bonusly You belong here 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law Candidate Privacy Notice When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> Levers Service Privacy Notice <a> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> dpo1passwordcom <a> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> dpo1passwordcom <a> or through <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> 1Password Support <a>

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Genesys Cloud Principal Architect

Company: TTEC Digital

Location: USA

Posted Mar 16, 2024

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive This position is responsible for the oversight configuration installation and design of Genesys Cloud solutions The implementation may be a new deployment adding features or creating new integrations and flows The Genesys Cloud Principal Architect acts as a mentor on the project team and may serve as an escalation point for other delivery personnel on the project team andor Support either remotely or onsite Mentorship to teammates throughout the delivery organization is also a function of this role Traveling and working after hours is an essential part of this position The Genesys Cloud Principal Architect is also responsible for developing and documenting TTEC Digital best practices as it relates to implementing Genesys Cloud This position will work closely with vendor support to remedy any ongoing system or software problems Additionally the Genesys Cloud Principal Architect participates in vendor meetings and acts as a technical resource to the project manager or sales executives What Youll Be Doing <ul> <li> Demonstrate professionalism and leadership in representing TTEC Digital to customers and vendors <li> <li> Develop best practices around discovery and implementation of Genesys Cloud features and follow up with maintaining documentation for consumption by other TTEC team members working on Genesys Cloud implementation projects <li> <li> Collaborate with sales team on scoping and quoting professional services <li> <li> Create tools and methods to support the team and streamline implementation <li> <li> Provide guidance and mentorship to teammates in their pursuit of evolving their Genesys Cloud skills and expertise <li> <li> Act as Technical Lead on Genesys Cloud implementation projects providing guidance oversight and mentorship to other project team members in support of their implementing TTEC Digital best practice throughout the Genesys Cloud implementation project <li> <li> Act as resource for peers when they require assistance on projects they are leading <li> <li> Assess customer needs and make design recommendations to the client or to Business Analysts documenting the design and requirements <li> <li> Detailed understanding of integrations <li> <li> Identify system andor software problems and propose solutions <li> <li> Understand the scope of the project integrations customer requirements etc <li> <li> Configuration installation and testing of solutions <li> <li> Provide technical specifications as requested <li> <li> Followup on and resolve outstanding issues in a timely manner <li> <li> Conduct system setup as required <li> <li> Complete and thorough documentation via our internal ticketing process to ensure each issue has accurate tracking from problem reporting to resolution <li> <li> Understand systems to be able to identify problems and provide a remedy <li> <li> Afterhours work will be required <li> <li> Travel Required <li> <ul> What Youll Bring to the Role <ul> <li> 1+ year experience in the Information Technologies Field <li> <li> 2+ years proven track record in telephony networking or IT industry <li> <li> Minimum 2 years Genesys Cloud installation and configuration <li> <li> Minimum 3 years of IVR Bot Speech Recognition telephony development and integration <li> <li> 3+ year experience deploying testing and supporting telephony projects in a customer facing environment <li> <li> Strong understanding of contact center business operations and processes <li> <li> Valid Genesys Cloud Certified Professional Certification <li> <li> Extensive knowledge and experience with Genesys Cloud <li> <li> Broad experience with VoIP Networking and Telecom products and solutions <li> <li> Wireshark Packet Capture understanding <li> <li> Ability to createdevelop reusable Data Actions Libraries and Architect Libraries <li> <li> Strong Understanding of Advanced Dialer Concepts <li> <li> REST understanding and familiarity <li> <li> Understanding of Active Directory and related services DNS DHCP Azure AWS SCIM SSO <li> <li> Database concepts and systems <li> <li> Conceptual understanding of AWS and AZURE architecture <li> <li> Strong understanding interdependencies of 3rd party technologies <li> <li> Strong understanding of AWS Lex Bot <li> <li> Strong understanding of Google Dialog Flow <li> <li> Bot Consumption and creation through architect <li> <li> Reusable Bot Creation <li> <li> Ability to build REST APIs <li> <ul> What You Can Expect <ul> <li> The anticipated range for individuals expressing interest in this position is $100000 to $150000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <li> <li> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <li> <ul> LIDD1 About Us TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications LIRemoteUS

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Senior Solution Architect

Company: Deputy

Location: USA

Posted Mar 16, 2024

At Deputy were on a mission to change the way the world works and we are looking for fantastic people to help us do that Our mission is to simplify shift work with our longer term vision to enable thriving workplaces in every community Deputy is a SaaS workforce management company designed to simplify employee scheduling time and attendance tracking and task management for businesses We are headquartered in Sydney AU and San Francisco USA with offices in Melbourne AU and London UK Weve helped employers across all industries in 70+ countries optimize their workforce and improve operational efficiency As a fastgrowing tech company Deputy offers an exciting and dynamic work environment with opportunities for career growth and development You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills As a Solution Architect you will act as a technical resource to help our sales team qualify and close new business You will assist in driving the presales process while also being an advocate for the postsales teams You will report to the Director of Sales Engineering and Delivery Partnerships Key Responsiblities <ul> <li> Assist sales reps with technically qualifying new sales opportunities <li> <li> Provide presales engineering support to account teams and lead solution discovery discussions with our clients and partners <li> <li> Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers <li> <li> Design custom Deputy solutions based on clients business priorities and technical capabilities <li> <li> Work closely with Product Compliance and Support to ensure customer feedback is channelled appropriately <li> <li> Work with Sales and CS functions to build and refine scalable business processes <li> <ul> Qualifications <ul> <li> World class communicator with excellent sales instincts <li> <li> Experience selling software solutions into complex environments <li> <li> Keen technical mind comfortable writing scripts in at least one programming language <li> <li> Proven ability to manage multiple assignments simultaneously work independently and drive projects to completion with minimum guidance and high attention to detail <li> <li> 5+ years in SalesPartner Engineering or Solutions Consulting role <li> <li> Workforce Management experience is a big plus <li> <ul> The pay range for this position takes into account multiple factors that are all considered to determine an individual candidates starting pay These factors include but are not limited to market factors experience technical and nontechnical skills education certifications and other business acumen This range does not include any potential incentive programs such as individual or organizational performance bonuses For candidates based in the San Francisco Bay Area or New York City the pay range for this position is $121000 $130000 For candidates based outside San Francisco Bay Area or New York City the pay range for this position is $98000 $ 106000 Employee Perks Employee Stock Ownership Competitive Compensation Packages 401k Company Match Comprehensive Health Benefits Commuter Reimbursement Program Flexible Work Schedule Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills LIRemote

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zero-emission transportation solutions competitive salary range comprehensive benefits

Foundation Grants Manager

Company: CALSTART

Location: USA

Posted Mar 16, 2024

CALSTART, a non-profit organization dedicated to developing and implementing zero-emission transportation solutions for over 30 years, is seeking a Foundation Grants Manager. The role involves managing and coordinating foundation and corporate grants, from application to closure, ensuring compliance with funder and grantee guidelines. The ideal candidate should have previous foundation or non-profit experience, strong communication skills, and proficiency in grants budgeting, expenditure forecasting, and tracking. The organization values transparency, offering a competitive salary range of $72,000 - $99,520, along with comprehensive benefits and a supportive, inclusive work environment.

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leading technology platform comprehensive end-to-end homecare solution transforming the healthcare space

Customer Communications Manager

Company: HHAeXchange

Location: USA

Posted Mar 16, 2024

HHAeXchange is seeking a Customer Communications Manager to lead the development and execution of customer communications. The role involves creating a unified communication strategy, managing email communications, and driving customer success. The ideal candidate should have 5+ years of experience in communications, technical writing, and writing for a customer audience, with a strong bias towards action and excellent verbal and written communication skills. The base salary range for this US-based, full-time, and exempt position is $110,000-$120,000.

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Capacity Planner, L5 - Live

Company: Netflix

Location: USA

Posted Mar 16, 2024

Netflix is the worlds leading streaming entertainment service with over 260 million paid memberships in over 190 countries enjoying TV series documentaries and feature films across a wide variety of genres and languages Members can watch as much as they want anytime anywhere on any internetconnected screen The Open Connect Capacity Planning team is at the center of all efforts to ensure that theres always enough capacity so that our members always have a great entertainment experience We provide long range planning by developing proactive strategies that are future compatible and nimble enough to change course quickly Working with the engineering and finance teams Capacity Planning main tasks include 1 translating demand forecasts into concise actionable capacity plans 2 managing utilization by providing reports and dashboards out to key stakeholders and 3 provide datadriven analyses to continually optimize spend and ensure the platform is scalable far into the future The Open Connect Capacity Planning group is recruiting for a Capacity Planner to focus on hardware and IP backbone capacity planning Key tasks include <ul> <li> Translating forecasted demand from finance into actionable capacity plans <li> <li> Analyzing and modeling data to enhance operational efficiency as products hardware architecture initiatives evolve <li> <li> Creating and managing yearly capacity plans for network hardware and IP backbone infrastructure <li> <li> Providing oversight and prioritization to ensure capacity arrives in a timely fashion <li> <li> Managing reporting and dashboards for overall network utilization and identifying data needs required to improve reporting <li> <li> Continually working to refine workflows that enable the business to achieve alignment and efficiency <li> <ul> Who you are <ul> <li> A passion for answering questions with data driven solutions <li> <li> The willingness to experiment with different approaches to new and existing problem sets <li> <li> Expertise with data modeling and visualization software and experience developing reports and dashboards <li> <li> Expertise in Excel SQL Tableau or other Business intelligence software <li> <li> Strong background using financial analysis for multi variable decision making <li> <li> Background in statistical analysis specifically building and refining demand forecasts <li> <li> Able to independently identify issues analyze potential solutions and drive resolutions <li> <li> Strong communication skills both verbal and in writing and experience collaborating across the entire organization including engineering finance and product management <li> <li> The perspective that delivering results quickly with iteration is better than waiting for 100 perfection <li> <li> Expertise or strong curiosity in the internet ecosystem <li> <li> Prefer MBA or MS Statistics <li> <ul> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $120000 $515000 Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service

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Principal Product Manager, Labor

Company: Restaurant365

Location: USA

Posted Mar 16, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too The Principal Product Manager Labor will be responsible for the R365 Scheduling and Labor suite of products from ideation to gotomarket and will work with and through and mentor other Product Managers to drive our labor and scheduling strategy How youll add value <ul> <li> Own the vision of all Labor areas of the product including Time amp Attendance Labor Planning Forecasting Scheduling and Labor Reporting <li> <li> Drive develop and maintain the R365 Labor amp Scheduling roadmap with other Labor Product Managers <li> <li> Select design and write user stories for the Scrum Team responsible for Scheduling amp Forecasting <li> <li> Evaluate and prioritize features bugs and program debt <li> <li> Conduct customer interviews <li> <li> Collaborate with other teams to plan design and deliver products that bring value to our users <li> <li> Present new product features at internal and external broadcasts <li> <li> Receive constructive feedback with grace using it to iterate and improve <li> <li> Thrive in a fastpaced flexible work environment where youll have the opportunity to bring a new product to a mature marketleader in a few short years <li> <li> Work with other teams to ensure scheduling is used to its fullest capability <li> <li> Craft and realize a wholistic vision for R365 Scheduling amp Labor <li> <li> Work with the Go to Market GTM team to strategize on how this product will be rolled out to both prospects and internal customers <li> <li> Mentor PMs through the 6 pillars of product management success at R365 Communication Relationships Evangelism Strategic Thinking Delighting Customers and Learning <li> <li> Be a thoughtleader in the Restaurant Labor space and educate other R365 departments on all things labor <li> <li> Build pricingpackaging models for your product as well as determine how your product fits together with other products based on industry and internal data <li> <li> Work closely with Labor PMs on Labor Engine needs <li> <li> Work closely with InventoryBrands PMs to ensure any synergies are recognized and acted upon <li> <li> Other duties as assigned <li> <ul> What youll need to be successful in this role <ul> <li> 4+ years of experience in a scheduling product role and 6+ years in a product role <li> <li> A solid demonstrated understanding of restaurant labor problems and how to solve them <li> <li> Knowledge of labor laws including Over Time Minor Rules Tip Allocation Rules Etc <li> <li> A basic understanding of data flow fromto Point of Sale and tofrom a Payroll System <li> <li> Strong communication skills and proven ability to work successfully with cross functional stakeholders <li> <ul> Preferred Skills <ul> <li> Experience working in the restaurant industry <li> <li> Used a scheduling solution to schedule employees <li> <li> A knowledge of mobile scheduling apps and how users interface with them <li> <ul> R365 Team Member Benefits amp Compensation <ul> <li> This position has a salary range of up to $180K The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <li> <li> Comprehensive medical benefits 100 paid for employee <li> <li> 401k + matching <li> <li> Equity Option Grant <li> <li> Unlimited PTO + Company holidays <li> <li> Wellness initiatives <li> <ul> BIRemote $180000 $180000 a year R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply

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financially stable bank over 16 billion in assets Account Analysis Program Administrator

Account Analysis Program Administrator

Company: Bannerbank

Location: USA

Posted Mar 16, 2024

Banner Bank, a financially stable bank with over 16 billion in assets and 150 locations, is seeking an Account Analysis Program Administrator. The role involves managing the commercial account analysis business application system, overseeing system functionality, and collaborating with various teams to improve processes. The ideal candidate should have a Bachelor's degree in a related field, 4+ years of experience in banking systems or administration, and advanced knowledge of banking systems and Microsoft Office Suite. The bank offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

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Account Manager

Company: TrustArc

Location: USA

Posted Mar 16, 2024

About Us As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> We invest in our teammembers worklife balance with unlimited paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have weekly virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation The Opportunity TrustArc takes pride in having an extremely high customer retention rate This is due to our marketleading solutions extensive privacy expertise and our topnotch Account Managers Armed with a full solution suite of innovative software applications amp professional services you will help our customers mitigate riskss drive revenue through datadriven initiatives and ensure compliance with global Privacy regulations The successful Account Manager will have the ability to develop and maintain client relationships assess market opportunities upsellcrosssell solutions within our growing customer base What You Will Do <ul> <li> Manage an assigned customer account base as well as a set of new customer accounts as the new business Account Executive team acquires them <li> <li> Account Managers have an outcomebasedconsultative methodology while working with customers <li> <li> Diagnose and fully understand customers business needs as you develop multiple relationships across the customers organization <li> <li> A clear understanding of all TrustArc services and business benefits with indepth understanding of the TrustArc solutions you are focused on selling <li> <li> Provide online demos and presentations to prospectscustomers <li> <li> Maintain contact with an assigned list of customers to ensure customer satisfaction issue resolution and identifying crosssell opportunities for TrustArcs solution portfolio <li> <li> Responsible for forecasting and activity updates and managing your business in Salesforce <li> <li> Meet and exceed quarterly quota objectives monthly targets prospecting activity and pipeline goals <li> <ul> What You Will Bring <ul> <li> 510 years of quota carrying direct B2B sales experience preferably selling SaaS solutions <li> <li> Experience with maintaining and growing a broad set of customer relationships <li> <li> Experience with selling amp managing complex consultative value driven engagements <li> <li> Communicate effectively across all levels C VP Dir Mgr etc and key decision makers <li> <li> Experience with selling across multiple major industries amp into multiple roles functions amp buyers <li> <li> Track record of negotiating structuring and executing complex agreements <li> <li> Consistent quota overachievement via strong customer retention rates and driving growing with upsellcross sell pipeline development <li> <li> Experience collaborating with crossfunctional teams <li> <li> Strong ability to articulate contractual technical and financial value points to customers including executive leaders <li> <li> Outstanding communication and presentation skills with experience presenting to Clevel executives <li> <li> Proficiency in Salesforce CRMPrefer Multilingual Mandarin in high demand <li> <ul> Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out What We Offer <ul> <li> Health Vision and Dental Care also available for partner <li> <li> Endless PTO Program <li> <li> 100 Work from Home <li> <li> Opportunities to participate in healthfocused activities mindfulness wellness active lifestyle <li> <li> $2500 active employee referral program <li> <ul> Compensation up to $80000 per year + Variable commission uncapped Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws Equal Opportunity TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process

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IT Ops Analyst

Company: 1Password

Location: USA

Posted Mar 16, 2024

We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online Were a kind curious and customerfocused team on a mission to build the worlds mostloved password manager and give people more control over their data 1Password is being shared with new people every day and were adding people to our team to keep up Were looking for an ITOps Analyst to help make sure our team has reliable technical support As a member of the Technology Org Team youll contribute to an approachable and friendly IT Team This position is expected to work during normal Pacific Standard Time zone working hours This is a remote opportunity within Canada and the US What were looking for <ul> <li> 25 years of work experience in an IT role in a Mixed OS and SAAS environment <li> <li> A passion for learning and helping others <li> <li> Experience with scalable ticketing systems including automated workflows and integrations to other systems <li> <li> Great attention to detail <li> <li> Excellent written communication skills and the ability to communicate at any tech level <li> <li> Adept at translating tech jargon to casual conversation <li> <li> Personal experience with 1Password is an asset <li> <ul> What you can expect <ul> <li> Collect information analyze it and find solutions for hardware and software issues <li> <li> Work on various projects related to increasing productivity and ease of use <li> <li> Contribute to designing and implementing IT policies and procedures <li> <li> Our team is growing and its growing fast We are a key contributor to a smooth and pleasant user experience <li> <li> Do whatever it takes to keep things running smoothly <li> <li> Be comfortable working in a fastpaced environment with new goals initiatives and continuous change <li> <li> Provide day to day IT support for employees across 1Password <li> <li> Empathetically support diverse levels of technology experience <li> <li> Know how to prioritize and manage your time well <li> <li> Be comfortable to contribute clear and concise howto manuals and knowledge base content <li> <li> Identify patterns based upon prior troubleshooting experience in order to diagnose symptoms and causes <li> <li> Listen to and provide mentorship to others and welcome the same <li> <li> Possess the ability to adapt to changing workflows and work with minimal supervision <li> <ul> USAbased roles only The Annual base salary for this role is between $87000 USD and $117000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs Canadabased roles only The Annual base salary for this role is between $77000 CAD and $104000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set What we offer We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer Health and wellbeing gt 👶 Maternity and parental leave top up programs gt 👟 Wellness spending account gt 🏝 Generous PTO policy gt 💖 Companywide wellness days off scheduled throughout the year gt 🧠 Wellness Coach membership gt 🩺 Comprehensive health coverage Growth and future gt 📈 Employee stock option program for all full time employees gt 💸 Retirement matching program gt 💡 Training budget 1Password University access and learning sessions gt 🔑 Free 1Password account and friends and family discount Flexibility and community gt 🤝 Paid volunteer days gt 🌎 Employeeled DEIampB programs and ERGs gt 🏠 Fully remote environment gt 🏆 Peertopeer recognition through Bonusly You belong here 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law Candidate Privacy Notice When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> Levers Service Privacy Notice <a> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> dpo1passwordcom <a> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> dpo1passwordcom <a> or through <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> 1Password Support <a>

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Senior Genesys Cloud Engineer

Company: TTEC Digital

Location: USA

Posted Mar 16, 2024

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive This position serves as lead engineer for new implementation projects upgrades support escalations and MAC work Installations may be new systems upgrades to existing systems or replacement of components Genesys Cloud Engineers may serve as an escalation point for Support either remote or onsite Traveling and working after hours is an essential part of this position This position will work closely with vendor support to remedy any ongoing system or software problem and keep change logs updated Additionally Genesys Cloud Engineers provide preventative maintenance as required perform system backups participate in vendor meetings and act as a technical resource to project management and sales staff What Youll Be Doing <ul> <li> Demonstrates professionalism and leadership in representing TTEC Digital to customers and vendors <li> <li> Utilizes high level expertise to address more difficult situations both from a technical and customer service perspective <li> <li> Provides support and guidance to more junior team members particularly for challenging and sensitive assignments <li> <li> Assesses customer needs and makes configuration recommendations <li> <li> Setup and configuration from a selection of Genesys products as well as other select vendors for our client base <li> <li> Opens andor manages vendor support tickets <li> <li> Interacts closely with Project Management to deliver projects that are done on time and on budget <li> <li> Handles Project Management duties for select projects including Meeting with customers to review project scope and validate design Determining tasks to be completed and completing data collection Maintaining issues and change log Coordinating with management on out of scope requests and change orders Following up to ensure timelines and project requirements have been met <li> <li> Serves as technical escalation point for the Support Department <li> <li> Provides onsite and remote technical training to our client base <li> <li> Provides onsite golive and postlive support to our client base <li> <li> Provides technical guidance and subject matter expertise to customers and other TTEC Digital departments <li> <li> Updates Genesys Cloud configuration to reflect changes in system configuration <li> <li> Conducts system setup as required <li> <li> Performs complete and thorough documentation via our internal ticketing process to ensure each issue has accurate tracking from problem reporting to resolution <li> <li> Initiates billing processes as required <li> <li> Provides assistance to fellow team members when needed <li> <li> Coordinates and manages after hours golive activity where required <li> <li> Provides technical presales engineering assistance as needed <li> <li> Travel and afterhours work required <li> <ul> What Youll Bring to the Role <ul> <li> Minimum of 2 years experience with Genesys Cloud installation and configuration <li> <li> 1+ year experience in the Information Technologies Field <li> <li> 2+ years proven track record in telephony networking or IT industry <li> <li> 3+ year experience deploying testing and supporting telephony projects in a customer facing environment <li> <li> Genesys Cloud Certification <li> <li> Understanding of Genesys Cloud to be able to identify problems and provide a remedy <li> <li> Detailed understanding of integrations <li> <li> Ability to selfmanage assignments to deliver expected work on time and budget <li> <li> Adept at building and maintaining strong relationship with clients and team members as well as possessing a positive and collaborative attitude <li> <li> Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results <li> <li> Ability to work with teams ranging from business to technical <li> <li> Attention to detail and thoroughness with the ability to follow instructions <li> <li> Demonstrated critical thinking analytical creative and problemsolving skills <li> <li> Excellent written and verbal communication skills <li> <li> Excellent organizational skills for organizing workflow setting priorities and meeting deadlines <li> <li> Ability to adapt quickly to changing technology <li> <li> Broad experience with VoIP Networking and Telecom products and solutions <li> <ul> What You Can Expect <ul> <li> The anticipated range for individuals expressing interest in this position is $80000 $130000 Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels This position is eligible to participate in an incentive program <li> <li> Benefits available to eligible employees include <li> <li> Medical dental and vision <li> <li> Taxadvantaged healthcare accounts <li> <li> Financial and income protection benefits <li> <li> Paid time off PTO and wellness time off <li> <ul> LIDD1 About Us TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications LIRemoteUS

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Frequently Asked Questions

What are typical salary ranges by seniority in Loan Repayment Program roles?

Entry‑level Analysts earn $55,000–$70,000 annually, mid‑level Managers range from $80,000 to $110,000, and senior Directors or VP positions command $120,000 to $160,000 plus performance bonuses.

What skills and certifications are required for these positions?

Key skills include financial modeling, SQL data querying, and experience with payroll software like ADP or Workday. Certifications such as Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or Certified Payroll Professional (CPP) are highly valued.

Can these roles be performed remotely?

Many Loan Repayment Program positions are fully remote, especially analytical and compliance roles. Payroll integration specialists often work on‑site or in hybrid setups to coordinate with IT teams for system updates.

What career progression paths exist within this field?

Typical progression moves from Junior Analyst to Senior Analyst, then to Program Manager, followed by Director of Loan Repayment Services, and ultimately VP of Employee Benefits or Chief Financial Officer roles.

What industry trends are shaping Loan Repayment Program careers?

Key trends include increased use of AI for repayment optimization, adoption of blockchain for secure borrower data, and expanded employer‑sponsored loan forgiveness programs driven by federal policy changes.

All Loan Repayment Program Jobs 9,666 jobs All Jobs in USA 45,851 jobs Loan Repayment Program in Remote 249,429 jobs Loan Repayment Program in Other US Location 216,827 jobs Loan Repayment Program in New York City, NY 57,606 jobs Loan Repayment Program in Multiple Locations 51,646 jobs Loan Repayment Program in Washington DC 35,137 jobs Loan Repayment Program in Chicago, IL 33,927 jobs Travel in USA 79,940 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 38,511 jobs Health Insurance in USA 35,840 jobs Life Insurance in USA 33,771 jobs

Loan Repayment Program Jobs in USA

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