Mentorship Jobs in Chicago, IL
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Looking for Mentorship jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Mentorship position in the Chicago, IL area.
Marketing Automation Specialist
Company: GoHealth
Location: Chicago, IL
Posted Sep 14, 2023
As a member of this team, you will play a pivotal, hands-on role in email and SMS campaign strategy, development, and measurement to drive engagement and retention. Experience with other marketing automation tools may be considered.Expertise in email best practicesSegmentation, deliverability, content, and designStrong communication skillsProficiency in HTMLProficiency in ExcelProficient data analysis skillsA/B testing practicesAbility to draw conclusions from data setsBasic SQL preferredLocationChicago, ILWhat We OfferFast-paced, entrepreneurial environmentOpportunity to make a real impactMentorship from senior leaders to invest in your career growthOpen vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveEmployee Resource GroupsLI-JC1IDCORP GoHealth Privacy Policy This role will report directly our Manager of Marketing Automation.What You’ll DoOwn the planning, execution, management, and measurement of all email communication within our marketing automation technology stack.Regularly collaborate with stakeholders across the business including digital marketing, brand, product, engineering, sales, and retention to create quality email and SMS campaigns that drive audience engagement.Leverage campaign learnings to provide campaign strategy recommendations to stakeholders across the businessPlay a pivotal role in growing our lifecycle marketing strategy and the optimization of GoHealth’s customer experience.What We’re Looking For2+ yrs managing email marketing strategyIncluding the building and deployment of campaignsBlueshift experience. GoHealth encourages you to break that statistic and to apply today!About The RoleGoHealth is a performance marketing powerhouse, bringing together creative, strategy, media, and analytics to engage customers in their all-important health insurance decisions for maximum impact. We are leading from the front, shifting an industry built on transactional encounters to one centered on trusted relationships. As empathetic communicators and data-driven decision makers, we are passionate about connecting with our consumer in a purposeful and personal way. The GoHealth Marketing department is seeking creative thinkers with the mental agility to ask meaningful questions and draw upon insights to drive impactful results. In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why ApplyAs an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs.
Marketing Science Lead
Company: Critical Mass
Location: Chicago, IL
Posted Sep 16, 2023
We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Including but not limited to economics, mathematics, business, finance, social sciences, computer science, or information management. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. degree preferred.Advanced Microsoft Excel and Microsoft Office skills, with strong verbal and written communication skills, considerable experience presenting directly to clients.Expertise in Python, R, SQL, or other business-relevant statistical programming language.Expertise with at least two of the following: data architecture (ETL/data integration), automated data ingestion + reporting, data science and statistical programming, testing and personalization, data visualization, website systems implementation.Experience with two or more visualization platforms: Tableau, Domo, PowerBI, and knowledge of the strengths and weaknesses of the market leaders.Experience providing task direction and/or mentoring junior analysts.Website:5+ years' experience in Digital analytics implementationExperience with Web Analytics Tools such as Google Analytics 4 or Adobe Analytics.Experience with Tag Management Systems such as Adobe Launch, Tealium, or Google Tag Manager.Experience developing Solution Design Reference (SDR) documentation and database schema.Experience in web development or working with a team of web developers or analystsData Engineering/Architecture:Experience with ETL techniques, and some involvement in data architecture.A/B Testing:Experience with two or more testing platforms such as Monetate, Adobe Target, Piano, etc.What We Offer&9679; Global maternity and parental leave&9679; Competitive benefits packages&9679; Vacation, compassionate leave, wellness days, and flex days&9679; Six free therapy sessions through Therify&9679; Access to online services for families and new parents&9679; Hybrid work options&9679; Extensive winter holiday office closures&9679; Summer Fridays (off at 3:00 PM local time every Friday)&9679; Diversity and Inclusion Board with 12 affinity groups&9679; Funding towards internal learning and development&9679; Enterprise-wide employee discountsThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! You will:Ensure that the analyses, reports, dashboards, and other deliverables created by the team fulfill client needs.Shape analytics content and provide point of view on methodology and technology.Lead the ideation, development and execution of measurement strategies and frameworks.Assist in mapping and implementing data flows and ensure compliance with data governance protocols.Manage, develop and motivate analysts: participate in resourcing, hiring and training planning.Manage daily operations, prioritization, resourcing, and overall analytics delivery of the analytics stack (Adobe Analytics, Adobe Launch, Adobe Target, Tealium iQ, Decibel, Qualtrics XM)Direct and support analyst as they implement and manage website tags and media pixels for ad platforms such as Google Ads, Campaign Manager, Meta, Twitter, Pinterest, LinkedIn, Reddit, etc.Keep abreast of product updates (Adobe Launch Tag Management System), best practices and proactively follow up with required changes in our implementation and appropriate communications.Implementation:Define, implement, and validate tracking and data gathering strategies.Ability to write custom scripting, JavaScript, jQuery or other coding languages in web environments and tag management tools to accommodate custom tracking requirementsYou have:B.S. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. M.S. The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Influence Lead, North America
Company: IPG DXTRA
Location: Chicago, IL
Posted Sep 15, 2023
Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.LI-KG1We make our careers website accessible to any and all users. As well as have a firm grasp on the tools and technology currently being deployed in the space, across identification, measurement, contracting and rights management.Reports To: Digital Integration Lead, North America Responsibilities:1. Ensure appropriate scoping and staff allocations for delivery of great work and profitability.\Drive seamless integration of influencer work on accounts where we are also handling creative, public relations, social media, and other marketing services areas.2. If you need an accommodation to participate in the application process, please contact us at [email protected]. This is why we offer a full suite of benefits including:MedicalDentalVision401k (with employer match)Tuition ReimbursementJuice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soulMyDays – Flexible holiday schedulesShort-Term DisabilityPaid Employee Family LeaveFamily Building BenefitWeber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. Today, brands can go bigger. As you can imagine, this is why Weber Shandwick places such priority and emphasis on influencer marketing.It’s not about SponCon, or about contracted posts. Scale business growthLead new business and growth opportunities to completion and help stand up and organize high performing teams, whether within Weber Shandwick and part of an integrated team or as a stand-alone Influencer AOR offering.Collaborate closely with our Interpublic Group sister agencies on holding company assignments, opportunities and capability enhancements.3. To shape it.
Senior Designer
Company: Credera
Location: Chicago, IL
Posted Sep 16, 2023
This position is an exempt position. Our deep capabilities in strategy, organization, process, analytics, technology, and user experience help our clients improve their performance. Please check out our employer awards at: https://www.credera.com/awards-and-recognitionAlong with a great company culture, we provide an outstanding compensation package including a competitive salary and a comprehensive benefit plan (e.g., medical, dental, disability, matching 401k, PTO, etc.). Credera’s consultants work with some of the world’s best-known brands in a variety of industries, including one of the top five fast food chains, leading energy organizations, retailers, and airlines. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role.ABOUT CREDERA Credera is a global boutique consulting firm specializing in management consulting, user experience, and technology solutions, with offices in Dallas, Houston, Denver, Chicago, Los Angeles, San Francisco, Atlanta, Seattle, and New York. Clients depend on our ability to anticipate, recognize, and address their specific needs. As a senior member of the team, you will be able to work independently or under the direction of a Design Director, and also have the opportunity to mentor and inspire junior colleagues. A great candidate: Is detail-oriented and passionate about user-experience and visual design Is passionate about designing effective digital products with the user in mind Proactively collaborates with other team members to apply visual design patterns and design thinking to solve challenging problems Delivers wireframes, clean and modern user interfaces, hi-fidelity page designs and prototypes with minimal oversight Has the ability to present work to clients, clearly explaining your thought process and the meaning behind design choices, and inspiring stakeholders along the way Has excellent fundamental visual design skills, including color, typography and layout Has experience with creating components and design systems Enjoys learning and developing new skills and stays up-to-date with industry trends. Works collaboratively as a part of a diverse team Strong time management and communication skills Values mentorship and the opportunity to learn from a Career Coach Leans into challenges and sees them as opportunities for growth Qualifications Bachelor of Fine Arts Degree in the area of Visual Art and Design, Human Computer Interaction and/or related field of study 3-6 years of experience working in a related field Impressive portfolio of work that showcases how you develop and create best-in-class solutions. Experience working in product design and development sprints Proficient with design software such as Figma, Sketch, or Adobe Creative Suite Effective verbal and written communication skills Must be authorized to work in the United States Bonus Points Skills in motion graphics and micro-interactions Hybrid Work Model:Our employees have the flexibility to work remotely two days per week. We provide expert, objective advice to help solve complex business and technology challenges. This could be at a Credera office, at a client site, or at an off-site location with other team members. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it’s how we earn trust, learn from others, and ultimately become better consultants and professionals.Travel: Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%.
Senior Product Manager
Company: Rocket Travel
Location: Chicago, IL
Posted Sep 21, 2023
We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We have offices in Chicago, NYC, Bogota, Kuala Lumpur, Manila, and Cebu, as well as colleagues working remotely across four continents. For more details, please read Agoda’s privacy policy. A Final Word: To all recruitment agencies: Rocket Travel does not accept third party resumes. Rocket Travel is not responsible for any fees related to unsolicited resumes. Bi-Remote Rocket Travel is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. Please do not send resumes to our jobs alias, employees or any other organization location. Our customers can earn and redeem miles, points, and gift cards, or save big with exclusive discounts, for booking travel accommodations around the world, from global favorite brands to boutique bed and breakfasts. We also help our partners curate vacation excursion planning and car rental services, with a completely branded experience from the first search to check-out from their stay.We attract customers from every corner of the globe with a user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. Employment at Rocket Travel and Agoda is based solely on a person’s merit and qualifications. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. Note on general employment requirementsCandidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.Equal Opportunity Employer At Rocket Travel and Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations.
Customer Account Specialist (CSR)
Company: Corporation Service Company
Location: Chicago, IL
Posted Sep 16, 2023
CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more. To learn more, visit cscglobal.com/service/careers. CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. We offer challenging work and career opportunities. It is not intended to describe all duties, responsibilities, and qualifications About the Team At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. CSC is a great place to work with smart and dedicated people.
Marketing Automation Specialist
Company: GoHealth
Location: Chicago, IL
Posted Sep 14, 2023
As a member of this team, you will play a pivotal, hands-on role in email and SMS campaign strategy, development, and measurement to drive engagement and retention. Experience with other marketing automation tools may be considered.Expertise in email best practicesSegmentation, deliverability, content, and designStrong communication skillsProficiency in HTMLProficiency in ExcelProficient data analysis skillsA/B testing practicesAbility to draw conclusions from data setsBasic SQL preferredLocationRemote or Hybrid if local to Chicago, ILWhat We OfferFast-paced, entrepreneurial environmentOpportunity to make a real impactMentorship from senior leaders to invest in your career growthOpen vacation policy because work life balance is important401k program with company matchEmployee Stock Purchase ProgramMedical, dental, vision, and life insurance benefitsPaid maternity and paternity leaveEmployee Resource GroupsLI-JC1IDCORP GoHealth Privacy Policy This role will report directly our Manager of Marketing Automation.What You’ll DoOwn the planning, execution, management, and measurement of all email communication within our marketing automation technology stack.Regularly collaborate with stakeholders across the business including digital marketing, brand, product, engineering, sales, and retention to create quality email and SMS campaigns that drive audience engagement.Leverage campaign learnings to provide campaign strategy recommendations to stakeholders across the businessPlay a pivotal role in growing our lifecycle marketing strategy and the optimization of GoHealth’s customer experience.What We’re Looking For2+ yrs managing email marketing strategyIncluding the building and deployment of campaignsBlueshift experience. GoHealth encourages you to break that statistic and to apply today!About The RoleGoHealth is a performance marketing powerhouse, bringing together creative, strategy, media, and analytics to engage customers in their all-important health insurance decisions for maximum impact. We are leading from the front, shifting an industry built on transactional encounters to one centered on trusted relationships. As empathetic communicators and data-driven decision makers, we are passionate about connecting with our consumer in a purposeful and personal way. The GoHealth Marketing department is seeking creative thinkers with the mental agility to ask meaningful questions and draw upon insights to drive impactful results. In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.Our TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.We also understand that you may not check every box in our requirements list -- most applicants don’t! Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.Why ApplyAs an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs.
Summer 2024 Carrier Sales Internship
Company: MoLo Solutions
Location: Chicago, IL
Posted Sep 13, 2023
Further your career at MoLo today.We are an equal opportunity employer and actively seek a diverse community of professionals: people of color, all genders, veterans, LGBTQIA+, etc.. We welcome people of all identities to apply! MoLo Solutions is headquartered in the Fulton Market neighborhood of Chicago, IL and has offices in Nashville, TN; Ft. Smith, AR; and Fayetteville, AR.MoLo Solutions is driven by values. MoLo's priority is to put transparent and dedicated service first-for our customers, our carriers, and for our people. Driven for better. Driven to deliver. Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences - so we can provide the best atmosphere for our employees and the best service to our customers.Driven by passion. Check out the amenities at 167greenst.com.Internship Start Date: June 3, 2023Internship End Date: August 9, 2023Why MoLo?Casual and fun environment focused on teamworkExtensive industry and technology trainingInnovative carrier sales mentorship programFull-time paid Summer InternshipAbout Us:MoLo Solutions, an ArcBest® Truckload Service, is a third-party logistics provider that connects businesses with transportation to get products delivered. What drives you? This is the internship for you!RequirementsWhat we're looking for:Undergraduate education at a Junior level standing preferredAmbitious, sales minded individual who is eager to learnTeam-oriented playerHighly organized, excellent attention to detail, and ability to multitaskStrong communication and interpersonal skills, both written and verbalLocation:The internship is in MoLo's headquarter office which is located in the Fulton Market District of Chicago at 167 Green Street. MoLo offers world-class services to solve even the most complex shipping needs by providing truckload solutions.
#11235 - Financial Analyst
Company: Qualitest
Location: Chicago, IL
Posted Sep 19, 2023
A Competitive pay, the salary range for the role is $70,000 - $90,000. Never stop experimenting and learning with Qualitest Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more Stay active and get rewarded with our Corporate Wellness Program. Visit our website at www.qualitestgroup.com Check out our Career page: https://qualitestgroup.com/careers If you like what you have read, send us your resume and let's start talking! Planning a vacation? Refer and earn - tap your network for net-worth. Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. Qualitest will match towards your HSA if you choose to participate. Looking for car insurance? We invest in our Senior Engineers and leaders with our Equity program Earn bonuses via our Client Referral and Employee Referral Program's. Intrigued to find more about us?
Senior Paid Social Manager
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Sep 19, 2023
Excellent leadership, communication, and collaboration skills. Accelerated Digital Media is an equal opportunity employer. Proficiency in social media management and scheduling tools. Certification in social media advertising platforms (e.g., Facebook Blueprint, TikTok Academy) is a plus. Recommend and implement new strategies, features, and technologies as needed. Qualifications: Bachelor's degree in Marketing, Advertising, Business, or related field (Master's preferred). Stay Updated: Stay informed about industry trends, emerging platforms, and updates in social media advertising. Adaptability to evolving social media advertising platforms and changing client needs is essential. Proven experience (typically 5+ years) in paid social media advertising. Why Join ADM: We offer a competitive salary and performance-based bonuses.
Faculty, Behavioral Health Specialist Fellowship Program
Company: Oak Street Health
Location: Chicago, IL
Posted Sep 13, 2023
Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. We embrace diversity and encourage all interested readers to apply. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. The role can include a focus on preceptor development, curriculum creation and/or evaluation, advocacy, mentorship and other projects. Core Responsibilities::Create competency-driven curriculum for program participants.Develop mentor and participant evaluation and plan/coordinate dissemination of findings and direct feedback.Continuously assess and improve mentor curriculum and fellowship based on formal evaluation findings and participant feedback.Provide ongoing support, mentorship, training and evaluation to the fellowship and fellow teams.Continuously and systematically communicate successes and challenges ins in supervision with recommended solutions.Participate in all orientation, team building and training activities.Oversee our Clinical Supervision efforts across the BH program.Collaborate with the Clinical Behavioral Health Director to develop a robust Continuing education program for the BHS cohort.This position reports to the Clinical Director of Behavioral Health.This position reports to the Director of Behavioral Health for their 12 hours of administrative time per week. All faculty members will be responsible for direct support of program participants and will maintain a 0.4 FTE of clinical practice at Oak Street Health. Clinical supervision of faculty members will remain with their center or regional medical director.What we're looking forCurrently practicing as a Behavioral Health Specialist.Highly organized individual who can keep multiple tasks moving forwardExceptional communication skills, able to prepare written and verbal reports, and communicate complex and delicate informationComfort presenting to and communicating with leaders as well as front line staffHighly collaborative, able to coordinate with and across multiple departments and navigating a matrixed organizational structureGoal-setting and long-range planning: must be able to work with program team to organize and coordinate systems in order to achieve objectivesAppreciates a challenge and brings a solution-oriented approach to problemsUS work authorizationSomeone who embodies being "Oaky" An ideal candidate will have experience in: Prior or current experience working in a value-based care settingTeaching/training providersProgram developmentSupervision or mentorship of providersRobust team buildingIndependent, self-guided work What does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsRelentlessly Determined Why Oak Street Health? Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
Senior Business Analyst
Company: Critical Mass
Location: Chicago, IL
Posted Sep 19, 2023
If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders. You will:Business Process Re-engineering:Contributes to the analysis of business processes to identify and clarify requirementsContributes to improvements to business processesIs able to analyze and assess an organization’s business modelRequirements Documentation:Demonstrates an ability to express complex ideas clearlyFacilitates analysis, classification and documentation of requirementsProposes an appropriate document-set for a projectPublishes, distributes and facilitates sign-off of requirements documentationManages changes to the requirements baselineSupports impact analysis on changes to requirement(s) through project lifecycleEliciting Requirements:Gathers, clarifies and validates requirementsActs as interpreter who facilitates communication between clients and internal teamsAnticipates, quantifies and resolves problems and issues with requirementsStructured Analysis:Uses data and process modelling techniques to identify and clarify requirementsCommunicates with clients and internal teams to clarify and validate requirementsUses data and process modelling toolsTesting:Demonstrates knowledge of testing strategies, plans and executionParticipates actively in the development of testing strategies and plansDesigns user acceptance testing plansMonitors user acceptance testing and responses to problemsIT Fluency:Understands IT and project management conceptsUses desktop productivity applications at an superior levelIs aware of the societal impact of information and information technologyYou have:5 - 10 years experience as a Business Analyst in software or interactive web development initiativesStrong analytical skillsStrong organizational skillsApplies creative thinking and problem solving to clarifying requirements related issuesDemonstrated experience producing technology project artifacts including:Use CasesRequirements DocumentsFunctional SpecificationsTest Plans and Test CasesProcess FlowsDemonstrated experience in technology solution management, including:Usability/GUI designWeb application development methodologiesObject-oriented development approachesWorking knowledge of third-party solution providersDefining and documenting design to requirements trade-offsBroad knowledge of programs, projects and knowledge management processes and toolsetsExperience collaborating with UX/UI teamsKnowledge of user-centered content development, interface design, information architecture, digital branding and marketing communicationsDemonstrated experience in communications management, including:Ability to communicate with a variety of audiences (client and internal team)Consensus building, team building and problem solvingWritten and oral communications, including presentations to senior level executivesAbility to work with cross-functional teams (creative and technical) throughout implementation to ensure integrity to requirementsOrganizing and facilitating meetings with business users for requirements gatheringThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! You are comfortable leading workshops, working meetings and presentations. In an effort to do so, we expect our team to work from an office a minimum of 4 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. As a Senior Business Analyst, you have experience gathering and documenting product requirements.