Night Shift Jobs in Other US Location
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Customer Experience Technical Representative
Company: Generac Power Systems
Location: Other US Location
Posted May 02, 2024
<p><strong>Company<strong> Generac Power Systems <p> <p><strong>Name<strong> Customer Experience Technical Representative <p> <p><strong>Req <strong> 64685 <p> <p><strong>Employment Type<strong> Full Time <p> <p><strong>Shift<strong> 1st <p> <p>At Generac we dont simply wait for opportunities to come to us Our teams consistently seek out new and innovative advances in our industry driving our great success and company growth We are a leader in the power generation industry that is successfully breaking ground in the Clean Energy segment This growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fastpaced highperformance culture Join us as we inspire change for a better world positively impact our people and the community influence and achieve positive results that support growth and innovate the industry <p> <p><strong>Job Summary <strong>The Customer Experience Technical Representative is a key contributor in delivering Generacs Customer First promise Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information answer questions and ensure final resolution <p> <p><strong> Essential Duties and Responsibilities <strong> <p> <ul><li> Customer satisfaction <li> <li> Ability to pass product and process testing following training <li> <li> Receives and documents all customer interactions in real time <li> <li> Corresponds to customer interactions via email phone text or chat <li> <li> Maintains contact center metrics including customer satisfaction productivity and adherence <li> <li> Responds to and resolves customer technical and nontechnical inquiries and issues <li> <li> Assists customers with installation and issue resolution in the moment <li> <li> Assists customers with troubleshooting issues and offer accurate information in the moment <li> <li> Seeks out answers to customer questions utilizing the product material and tools available remaining current on products services and promotions <li> <li> Maintains product knowledge through training and continuing education <li> <li> Escalates more complex inquiries or complaints appropriately to specialized teams <li> <li> Maintain Outlook email inbox calendar and tasks regularly <li> <li> Flexible to work overtime hours to meet customer amp business need <li> <li> Data entry <li> <li> Other duties assigned <li> <ul><p><strong> Minimum Qualifications <strong> <p> <ul><li> High School Diploma or GED <li> <li> 1 year experience in a customer service role or technical troubleshooting <li> <ul><p><strong> Preferred Qualifications <strong> <p> <ul><li> Contact Center experience with troubleshooting <li> <li> Experience handling a high volume of inbound calls <li> <li> ERP Previous experience using SAP or equivalent <li> <li> CRM Pervious experience using SAP or Salesforce <li> <li> Office Platform Basic use of Microsoft Office Suite including teams outlook calendar <li> <ul><p><strong> Knowledge Skills and Abilities <strong> <p> <ul><li> Technical Aptitude Ability to excel at technical tasks <li> <li> Results Oriented Achieves successful outcomes <li> <li> Supportive Provides encouragement to peers <li> <li> Disciplined Ability to reliably adhere to policy and process <li> <li> Forward thinking Continuous Improvement mindset <li> <li> Ability to deescalate Conflict resolution skill set <li> <li> Coachable Open to learning and development <li> <li> Responsibility Accountability for honest and ethical conduct <li> <li> Receptiveness Open to receive information and its potential value <li> <li> Empathy The ability to express other experiences <li> <li> Independent Initiative Ability to think for themselves and act when necessary <li> <li> Analytical Thinking Ability to identify problems and solution <li> <li> Communication Excellent verbal and written communication skills <li> <ul><p><strong>Physical Demands <strong>While performing the duties of this job the employee is regularly required to talk and hear and use hands to manipulate objects or controls The employee is regularly required to stand and walk On occasion the incumbent may be required to stoop bend or reach above the shoulders The employee must occasionally lift up to 25 pounds Specific conditions of this job are typical of frequent and continuous computerbased work requiring periods of sitting close vision and ability to adjust focus Occasional travel <p> <p><strong>Benefits <strong> <p> <ul><li> We are an inclusive company that celebrates differences and keeps equity and respect at the forefront <li> <li> Competitive Benefits Health Dental Vision amp 401k <li> <li> 401 k retirement savings plans with company match <li> <li> Medical support programs Maternity Diabetes Treatment Decision Support and more <li> <li> Worklife benefits PTO and Holidays <li> <ul><p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law<p>
Senior Account Manager
Company: JOLT
Location: Other US Location
Posted May 02, 2024
JOLT is seeking a Senior Account Manager with experience in out-of-home media or agency sales to engage clients across New Zealand. The role involves managing the end-to-end media sales process, growing market share and revenue, understanding digital advertising trends, and developing an extensive external industry network. The ideal candidate should have a Bachelor's degree in media or a related field, 5+ years of experience in Advertising, Digital, and/or Media Sales, and strong interpersonal, persuasive, and communication skills. The company offers a competitive salary, generous bonus program, access to equity program, flexible work hours, and the opportunity to be part of a purpose-led business making real impact.
Sales Operations Coordinator
Company: Innovior
Location: Other US Location
Posted May 02, 2024
Innovior, a leading Digital Transformation consultancy, is seeking a Sales Operations Coordinator. The role involves optimizing sales operations, collaborating with sales managers, and ensuring accurate order processing and billing. The successful candidate will have proven experience in sales operations, strong analytical skills, and proficiency in CRM systems. Innovior offers a vibrant work environment, growth opportunities, and the chance to work with blue-chip clients.
Resource Coordinator
Company: Innovior
Location: Other US Location
Posted May 02, 2024
Innovior, a leading Digital Transformation consultancy, is seeking a Resource Coordinator for a hybrid role in Australia. The role involves resource management, timesheet management, invoicing, reporting, and quality assurance. Key responsibilities include developing resource allocation plans, monitoring resource utilization, generating reports, and ensuring compliance with project standards. The ideal candidate should have proven experience in project coordination, resource management, or operations within the IT industry, with a degree in Business Administration, Information Technology, or related field. Proficiency in project management tools is required. The role offers an exciting opportunity to utilize expertise in both project coordination and resource management to drive project success and contribute to organizational growth.
Financial Analyst (Hybrid)
Company: ICU Medical
Location: Other US Location
Posted May 02, 2024
The job description outlines a role in Cost Accounting, involving month-end close, financial planning, and analysis. The individual will provide financial analysis to operational and financial managers, monitor plant operating financial status, and assist in developing product cost standards. They will also ensure compliance with financial standards and work closely with the operations team. The role requires strong communication, organizational, and prioritization skills, and a minimum of 2 years of accounting experience. The work environment is largely sedentary, with potential for extended hours during peak times.
EP Special Procedures Rad Tech
Company: Deaconess Health System
Location: Other US Location
Posted May 02, 2024
Deaconess Hospital, a top-ranked healthcare provider, is seeking compassionate and caring individuals to join their team. They offer competitive benefits including flexible schedules, tuition assistance, onsite childcare, and fitness center access. The role involves performing radiographic procedures and requires relevant education, certification, and licenses. Deaconess has been consistently recognized for its excellence in healthcare and work environment.
Helpdesk Support Engineer (TMS0004)
Company: hammerjack
Location: Other US Location
Posted May 02, 2024
Hammerjack is an innovative Australian company that offers top-tier skilled professionals in various fields. They provide flexible work arrangements, competitive salaries, and a range of benefits including health coverage, paid time offs, and government mandated benefits. The company fosters a collaborative and eco-friendly work environment with amenities like a playroom, free meals, and an in-house bar. Application support analysts, responsible for fixing application and system problems, enjoy a supportive work culture with opportunities for process improvement and team building activities.
Project Technical Lead- Power Apps
Company: Innovior
Location: Other US Location
Posted May 02, 2024
Innovior, a leading Digital Transformation consultancy, is seeking a highly skilled Project Technical Lead for PowerApps. The ideal candidate will have extensive experience in PowerApps development, strong technical background in Microsoft Power Platform, and excellent project management skills. The role involves leading technical aspects of PowerApps development projects, collaborating with cross-functional teams, and providing technical guidance to team members. Innovior offers a fast-paced, collaborative environment with opportunities for growth and development.
Sales Development Representative | Digital Transformation
Company: Innovior
Location: Other US Location
Posted May 02, 2024
Innovior, a leading Digital Transformation consultancy, is seeking a dynamic Sales Development Representative (SDR) to drive sales efforts. The role involves identifying and qualifying leads, initiating outreach campaigns, and nurturing relationships with potential clients. The company offers a supportive environment with opportunities for career growth, including transitioning into a Commercial Account Executive position. Innovior is a scale-up business with 342% growth in the last 4 years, working with blue-chip clients and offering a vibrant, inclusive work environment.
Technical Support Engineer
Company: DoubleCloud
Location: Other US Location
Posted May 02, 2024
DoubleCloud is hiring a Technical Support Engineer to join their team, focusing on providing top-tier technical assistance and problem-solving for clients across various industries. The role involves technical troubleshooting, creating knowledge content, and commitment to service excellence. The ideal candidate should have hands-on experience with open-source databases, AWS, and some software development skills. DoubleCloud values strong communication, continuous learning, and remote work enthusiasm. They offer flexible working hours, medical benefits, and more.
Senior Local Authority Engagement Manager
Company: JOLT
Location: Other US Location
Posted May 02, 2024
JOLT is seeking a Senior Local Authority Engagement Manager to lead site-level engagement with local authorities. The role involves identifying suitable sites for EV charging stations, preparing site sheets, managing maps, and overseeing planning permission applications. The ideal candidate should have a degree-level education with a planning qualification, proven experience in planning and development projects with UK local authorities, and strong project management skills. They should also have excellent communication and negotiation skills, and be passionate about sustainability in the transportation sector.
Senior Manager: Data, Strategy and Insights
Company: JOLT
Location: Other US Location
Posted May 02, 2024
JOLT is seeking an experienced data professional to lead its data strategy, engineering, and audience intelligence. The role involves managing first-party customer data, data engineering, EV charging customer data, advertising sales, and commercial tenders. The ideal candidate should have a degree in business, data science, or a related field, with 8+ years of experience in data strategy, marketing data, and customer strategy. They should possess strong business acumen, communication skills, and a passion for green energy. JOLT offers a competitive salary package, an innovative start-up environment, and the opportunity to make a difference in the shift to zero-emissions mobility.