Night Shift Jobs in Other US Location
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Solutions Analyst
Company: Syncreon
Location: Other US Location
Posted Apr 26, 2024
<p>Syncreon by DP World delivers tailored scalable and progressive solutions to customers in more than 100 global locations The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years <p> <p>We are looking for a Solutions Analyst at Fairbur site for Monring shift 7 AM to 3 PM <p> <p><strong><b>About the Role<b><strong> <p> <p><strong>How you will contribute <strong> <p> <ul><li>Organize andor attend customerinternal meetings to help ascertain IT requirements as required by plant management<li> <li>Support of new internalexternal customer functionality requests at multiple locations<li> <li>Develop scope manage and prioritize site IT Projects to ensure delivery on time and on budget<li> <li>Develop SME skills in internal WMS application Analyze customer requests versus system capabilities developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities<li> <li>Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing<li> <li>Prepare risk assessments FMEAs and review with core IT teams<li> <li>Assist in RFQ Request for Quote submissions by providing analysis to determine software processes and hardware requirements<li> <li>Assist with customer presentations which demonstrate syncreon IT processes and software capabilities<li> <li>Other duties as assigned<li> <ul><p><strong>Your Key Qualifications <strong> <p> <ul><li>Minimum of a community college diploma university degree preferred<li> <li>Able to solve complex problems down to their constituent elements formulate and evaluate a range of alternative solutions<li> <li>Must have excellent conceptual design skills an instinctive feel for which solutions fit and which need rethinking<li> <li>Strong on customer service orientation<li> <li>Automotive operational or logistics experience is a benefit<li> <li>Experience with implementing configuring and maintaining ERPWMS software applications<li> <li>Experience andor knowledge of ITIL COBIT ISO TS<li> <li>Project Management Methodologies is a plus<li> <li>Must have a proven background in database technologies including Oracle or SQL Server SQLPlus and PLSQL MS Access<li> <li>Willingness to travel up to 1520 Travel is primarily domestic with possibility for some international<li> <ul><p><b>Compensation<b> <p> <p>DP World offers exciting and challenging roles within a growing international organization We strive to hire and develop the right people locally and globally stimulating personal growth and selfdevelopment within an informal atmosphere We offer a market competitive compensation package <p> <p><b>About DP World<b> <p> <p>Trade is the lifeblood of the global economy creating opportunities and improving the quality of life for people around the world DP World exists to make the worlds trade flow better changing whats possible for the customers and communities we serve globally <p> <p>With a dedicated diverse and professional team of more than 103000 employees spanning 75 countries on six continents DP World is pushing trade further and faster towards a seamless supply chain thats fit for the future <p> <p>Were rapidly transforming and integrating our businesses Ports and Terminals Marine Services Logistics and Technology and uniting our global infrastructure with local expertise to create stronger more efficient endtoend supply chain solutions that can change the way the world trades The DP World family comprises of syncreon Imperial and PampO <p> <p>Whats more were reshaping the future by investing in innovation From intelligent delivery systems to automated warehouse stacking were at the cutting edge of disruptive technology pushing the sector towards better ways to trade minimising disruptions from the factory floor to the customers door <p> <p><b>WE MAKE TRADE FLOW<b> <p> <p><b>TO CHANGE WHATS POSSIBLE FOR EVERYONE<b> <p> <p>DP World is committed to the principles of Equal Employment Opportunity EEO We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills We believe that employees are happiest when theyre empowered to be their true authentic selves <b>So please come as you are We cant wait to meet you<b> <p> <p>By submitting your resume and application information you authorize DP World to transmit and store your information in the worldwide recruitment database and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies<p>
Network Support Tier 2 Level 1
Company: SONIFI Health
Location: Other US Location
Posted Apr 26, 2024
SONIFI Solutions, a leader in technology for hospitality and healthcare, is hiring a Network Support Tier 2 Level 1 associate. The role involves providing technical support, proactive problem identification, and data compilation. The ideal candidate should have a related degree, strong technical aptitude, and excellent communication skills. The position offers a competitive salary, benefits, and opportunities for professional growth.
Manager, Technical Support
Company: Jamf
Location: Other US Location
Posted Apr 26, 2024
<div> <p>At Jamf people are at the core of everything we do We do whats right for our customers our employees our communities and our world We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple<p> <p> <p> <p>Jamf offers remote and hybrid positions Depending upon the role work in the office connect 100 remote from your home or find the blend that works best for you<p> <p> <p> <div> <p><strong>Shift 1030a 700p CT<strong><p> <p><br ><p><p><strong>What youll do at Jamf<strong><p> <p>The Manager of Technical Support is responsible for staffing development and maintenance of the Technical Support team within the Customer Service department This includes onboarding training resource management and growth development of staff This role aims to sustain and grow operations surrounding workflows technical support knowledge and customer satisfaction through indirect channels The Manager of Technical Support must maintain a strong relationship with other Customer Service managers and other departmental managers to ensure that the technology processes and communication required by Technical Support works in line with the efforts of the company <p> <p><br ><p><p><strong>What you can expect to do in this role<strong><p> <ul><li>Build and develop a selfsustaining indirect support team in collaboration with direct support offerings<li> <li>Organize create and grow the processes for Technical Support<li> <li>Develop staff on and ensure processes are used and effective<li> <li>Facilitate resources to team to ensure high quality technical support for customers<li> <li>Ensure target response times are monitored and requests are processed in a time consistent with the efforts of the organization<li> <li>Ensure staff is effectively answering local support number and effectively communicating with customers<li> <li>Support customer retention efforts by providing excellent customer service to exceed customer satisfaction<li> <li>Mentor and be an escalation point for any technical support or account related issues<li> <li>Work to ensure that the regional team is acting as part of the 247 Global organization<li> <li>Other duties and special projects as assigned<li> <li>Deliver reports and measurements of metrics and performance to staff and management<li> <li>Build and maintain written technical documentation resources for Jamf<li> <li>Create and encourage methods for facilitating knowledge transfer within the Tech Support group and extend to communication outside of department<li> <li>Manage the escalation process for customer cases as needed<li> <li>Provide direction and measurement of key metrics to Technical Support staff and team<li> <li>Champion technical relationship between Support and Engineering<li> <li>Collaborate with the others inside Support Management team to achieve future departmental and company goals<li> <ul><p><br ><p><p><strong>What we are looking for<strong><p> <ul><li>Minimum 2 years strong understanding of the needs and processes surrounding customer support Required<li> <li>Minimum 2 years advanced Jamf Pro or Jamf product knowledge and experience Preferred<li> <li>Proactive driven selfthinker who strives for results while contributing to the department and company goals Required<li> <li>Ability to manage others in a fast paced and growing environment Preferred<li> <li>4 year Bachelors Degree Required<li> <li>A combination of relevant experience and education may be considered<li> <ul><p><br ><p><p><strong>How we help you reach your best potential<strong><p> <ul><li datarendererstartpos=10214>Named a 2022 Best Workplace in Technology by Great Place to Work<strong datarenderermark=true> <strong>and Fortune Magazine<li> <li datarendererstartpos=10303>Named a 2023 Best Workplaces for Women™ by Great Place to Work<strong datarenderermark=true> <strong>and Fortune Magazine<li> <li datarendererstartpos=10390>Named a 100 Best Companies to Work For by Great Place to Work<strong datarenderermark=true>® <strong>and Fortune Magazine<li> <li datarendererstartpos=10477>We train and we then we give you the room to grow We offer a clear and defined customer support career path but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities<li> <li datarendererstartpos=10697>Our Support teams are the technical experts solving problems big and small for our loyal customer base Tech support is human support and you will know you are making a real and meaningful impact for our more than 70000 global customer base<li> <li datarendererstartpos=10943>Our customers are some of the most loyal in the world We put people over profits which is why our customers keep coming back to us<li> <ul><p><br ><br ><p><div> <p><strong>What is a Jamf<strong><br >You go above and beyond for others are willing to help and support the team around you You value and learn from different perspectives You are curious and resourceful a problemsolver selfdriven and constantly improving You are excited to try new things explore new ideas and seek new opportunities You care about inclusion and diversity social responsibility and are someone who just wants to do the right thing<br ><strong>What does Jamf do<br ><strong>Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace We believe the experience of using a device at work or school should feel the same and be as secure as using a personal device With Jamf IT and security teams are able to confidently manage and protect Mac iPad iPhone and Apple TV devices easing the burden of updating deploying and securing the data used by their endusers Jamfs purpose is to simplify work by helping organizations manage and secure an Apple experience that endusers love and organizations trust<p> <p> <p> <p>We are freethinkers candoers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs not the hassles of managing technology freeing nurses to care teachers to teach and businesses to thrive We have over 2500 employees worldwide who are encouraged to bring their whole selves to work each and every day<p> <p> <p> <p>Get social with us and follow the conversation at OneJamf<p> <p> <p> <p>LIREMOTE<p> <div>
Supply Person PL57 Dept 371 Night-Belgravia
Company: Foster Farms
Location: Other US Location
Posted Apr 25, 2024
Foster Farms, a family-oriented company since 1939, is seeking dedicated individuals for a night shift position. The role involves supplying raw products and packaging materials to the Bag Fryer lines, maintaining production speed, and transferring bins of giblets. The pay rate is $16.50 per hour with additional incentives for night shifts. The company values its team members, offering opportunities for internal promotion and a family-like work environment.
Employment Job Coach
Company: Dungarvin
Location: Other US Location
Posted Apr 26, 2024
<p><b>Company Description<b> <p><p>At Dungarvin we are creating something special A Minnesota based industry leader for over 45 years we are looking to add an experienced and committed human service professional to support individuals with disabilities If you are looking to make a difference if you are creative and solutionfocused and if you are interested in growing in your career we want you on our team <p> <ul><li><strong>HIRING IMMEDIATELY All shifts<strong><li> <li><strong>Wage $1950 $1980 depending on experience<strong><li> <li><strong>$1000 retentionsignon bonus for select locations and programs for employees<strong><li> <li>Medical Vision and Dental Insurance for fulltime employees<li> <li>Supplemental Insurance Flex Spending and HSA Accounts for fulltime employees<li> <li><strong>Pet Insurance<strong><li> <li>Life Insurance for fulltime employees<li> <li><strong>401 K plan with up to 3 employer match after one year of services<strong><li> <li>PAID TIME OFF PTO for eligible employees<li> <li>PTO Donation<li> <li>Growth and Development Opportunities<li> <li>Employee Referral Program amp Employee Assistance Program<li> <li>National Brand Discounts<li> <li>Mileage Reimbursement<li> <li><strong>Pay Active access up to 50 of your pay before payday<strong><li> <li>PAID training and orientation<li> <ul><p><b>Job Description<b> <p><p>Employment services are designed to help a person learn about competitive integrated employment find a job that incorporates their strengths and interests and maintain longterm employment We work with individuals on a 11 basis helping each find the job that works best for them These services are provided through a blend of inperson shifts where we meet with individuals at their houses or other community location as well as remote shifts As a hybrid position with remote shifts there is the possibility of up to two days per week of remote work depending on service needs In addition to travel between shift sites this position requires transportation of individuals in staffs personal vehicle All mileage accrued while on shift is reimbursed Candidates must support the full integration of adults with disabilities in the community and provide personcentered strengthsbased services and a commitment to competitive integrated employment<p> <p><u><strong>In this position you will<strong><u><p> <ul><li>Meet with individuals 11 both in the community and at their homes<li> <li>Manage a dynamic schedule and caseload of individuals receiving employment services<li> <li>Complete individualized strengthbased assessments to determine career interests skills abilities and support needs<li> <li>Review and develop resumes based on skills and strengths<li> <li>Provide job search assistance in order to obtain competitive integrated employment<li> <li>Provide support to complete initial onboarding and training and maintain longterm employment<li> <li>Attend team meetings write progress reports and maintain clear effective communication with the support team<li> <li>Create lasting positive impacts on peoples lives through coach mentoring and encouraging others to reach their employment goals<li> <ul><p><b>Qualifications<b> <p><ul><li>A twoyear degree OR commensurate experience in working with developmentally disabled andor mental illness as determined by the supervisor is required<li> <li>Prior experience teaching amp coaching<li> <li>Knowledge of the employment environment and hiring processes<li> <li>High school diploma or GED<li> <li>Adept in the use of technology<li> <li>Valid drivers license with acceptable driving record<li> <li>Current auto liability insurance<li> <li>Reliable vehicle<li> <ul><p><b>Additional Information<b> <p><p>Dungarvin believes that diversity and inclusion make our organization stronger Together were working to create a culture that supports our employees and the people we serve We are an affirmative action and equal opportunity employer<p> <p>415<p> <p>LIHybrid<p>
Specialist QA
Company: Quality Consulting Group
Location: Other US Location
Posted Apr 25, 2024
Quality Consulting Group, a leading firm in pharmaceutical, biotech, medical devices, and manufacturing industries, is seeking a skilled professional. The role involves working with a dynamic team, contributing to a top-tier manufacturing industry in Puerto Rico and the USA. Responsibilities include reviewing and approving product MPs, process validation protocols, and reports, leading investigations and site audits, and owning site quality program procedures. The ideal candidate should have a Bachelor's degree and 5 years of relevant experience, with expertise in Aseptic Technics, Change Control, and New Product Introduction.
Specialist QA
Company: FITS LLC
Location: Other US Location
Posted Apr 25, 2024
The job posting is for a Quality Assurance position with a service provider company. The role requires a bilingual professional with a Bachelor's degree and 5 years of experience in Quality Assurance, preferably in a regulated industry. The ideal candidate should have project management skills, experience in Aseptic Technics, Change Control, and New Product Introduction (NPI). The company values self-motivation, commitment to high-quality research and products, diversity, and environmental responsibility. The role involves reviewing and approving product MPs, process validation protocols, and reports, leading investigations and site audits, and owning site quality program procedures. The company prides itself on its family-oriented culture, flexibility, and focus on employee well-being.
Team Lead(02178) - 6430 Winchester Blvd
Company: Domino's
Location: Other US Location
Posted Apr 26, 2024
<p><b>Company Description<b> <p><p>Team Honey Badger Where your dreams become reality<p> <p><b>Job Description<b> <p><p>Our business is growing Dominos Pizza is looking for team leads Earn $13$14hr while working with us as a Team Lead Dont forget about those growth opportunities Our team leads can become assistant or even general managers through training<p> <p>We need teammates who are adaptable selfmotivated and passionate about excellent customer service and superior products Work a flexible schedule and find growth opportunities around every corner<p> <p>The Super Star were looking for will possess the following<p> <ul><li>At least 18 years of age<li> <li>A winning smile great attitude and customer focused personality<li> <li>Excellent attendance amp punctuality<li> <li>Basic math amp money skills<li> <li>Ability to work in a fastpaced environment<li> <li>Ability to run a shift 3 times per week<li> <ul><p>Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community As a large franchise we have many opportunities and possibilities with stores of various sizes and locations Our stores can provide a fast paced fun and exciting workplace Dominos Pizza is the 1 pizza company in the world With your help we can be number one in every neighborhood<p> <p><br ><p><p><strong>REQUIREMENTS<strong><p> <p>At Dominos Pizza Our Most Important Ingredient is Our People We offer employment opportunities within our franchise stores Take the first step in joining our team and youll find opportunities you wont find anywhere else in the industry<p> <p><b>Qualifications<b> <p><ul><li> <p>Customer service 2 years Preferred<p> <li> <li> <p>Restaurant 1 year Preferred<p> <li> <li> <p>US work authorization Preferred<p> <li> <ul><p><b>Additional Information<b> <p><p>If you require alternative methods of application or screening you must approach the employer directly to request this as Indeed is not responsible for the employers application process<p> <p>Report job<p> <p>your information will be kept confidential according to EEO guidelines<p>
Director of Sales
Company: BCI Acrylic
Location: Other US Location
Posted Apr 26, 2024
<p><span><span><span><span>Sales Manager needed immediately in the Merrillville Indiana market We are the fastest growing acrylic bath remodeling company and we need someone who can recruit hire and train a team of Sales Reps Zeller NWI Baths is a multimillion dollar bath remodeling company <span><span><span><span><p> <p><span><span><span><span>Based on current volume and pay structure a Sales Manager has the ability to make $200000 and up per year <span><span><span><span><p> <p><span><span><span><span>You will be working with individuals who have a passion for exceeding the customers expectation Were not just another Home Improvement Contractor we are known in the community as a company with the highest standards of work and an undisputed reputation for Customer Service <span><span><span><span><p> <p><span><span><span><span>THE PROFILE OF THE IDEAL CANDIDATE<span><span><span><span><p> <p><span><span><span><span>The individual we are looking for is NOT the typical salesperson most people think of We have found that our customers want to buy our products and services but dont like being sold So rather than a pushy salesperson we need someone who asks questions listens to the homeowner determines their needs offers options for them to choose from and closes the deal<span><span><span><span><p> <p><span><span><span><span>ABOUT YOUR MANAGER<span><span><span><span><p> <p><span><span><span><span>You will be working directly with the owner of the company an individual who is committed to your success Shehe is responsible for your training and ongoing development Shehe is not a micromanager shehe expects that you will work independently on your own but is always available to provide backup and support when needed<span><span><span><span><p> <p><span><span><span><span>SCHEDULE<span><span><span><span><p> <p><span><span><span><span>We will schedule sales calls based upon your availability whenever possible If you want appointments at night so you can take care of your needs during the day we will work with you as much as we can Sometimes you may need to meet with a homeowner on a Saturday morning<span><span><span><span><p> <p><span><span><span><span>ATTRIBUTES NEED TO BE SUCCESSFUL<span><span><span><span><p> <ul><li><span><span><span><span><span>Customer focused<span><span><span><span><span><li> <li><span><span><span><span><span>Coachable trainable<span><span><span><span><span><li> <li><span><span><span><span><span>Persistent and tenacious<span><span><span><span><span><li> <li><span><span><span><span><span>Results oriented goal driven<span><span><span><span><span><li> <li><span><span><span><span><span>Able to relate to different personality styles<span><span><span><span><span><li> <li><span><span><span><span><span>Responsible and accountable for personal results<span><span><span><span><span><li> <li><span><span><span><span><span>Capable of handling multiple tasks simultaneously<span><span><span><span><span><li> <li><span><span><span><span><span>Works successfully without requiring close supervision<span><span><span><span><span><li> <ul><p><span><span><span><span>REQUIREMENTS<span><span><span><span><p> <ul><li><span><span><span><span><span>3 years sales experience in remodeling industry<span><span><span><span><span><li> <li><span><span><span><span><span>Bath remodeling experience a plus<span><span><span><span><span><li> <li><span><span><span><span><span>Professional appearance and demeanor<span><span><span><span><span><li> <li><span><span><span><span><span>Excellent computer skills MS Office database management etc<span><span><span><span><span><li> <li><span><span><span><span><span>Be willing to undergo a background check and drug screen in accordance with local lawregulations<span><span><span><span><span><li> <ul>
Sr Info Mgmt Specialist
Company: Exelon
Location: Other US Location
Posted Apr 26, 2024
<p><b>Description<b> <p> <p>Were powering a cleaner brighter future <p> <p>Exelon is leading the energy transformation and were calling all problem solvers innovators community builders and change makers Work with us to deliver solutions that make our diverse cities and communities stronger healthier and more resilient <p> <p>Were powered by purposedriven people like you who believe in being inclusive and creative and value safety innovation integrity and community service We are a Fortune 200 company 19000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric ACE Baltimore Gas and Electric BGE Commonwealth Edison ComEd Delmarva Power amp Light DPL PECO Energy Company PECO and Potomac Electric Power Company Pepco <p> <p>In our relentless pursuit of excellence we elevate diverse voices fresh perspectives and bold thinking And since we know transforming the future of energy is hard work we provide competitive compensation incentives excellent benefits and the opportunity to build a rewarding career <p> <p>Are you in <p> <p><strong>PRIMARY PURPOSE OF POSITION<strong> <p> <p>Act as a subject matter expert for user applications Leads in the development testing and support for user applications Assists in balancing workload and setting priorities for the team manages complex user requests to provide functional and technical solutions to achieve corporate goals Provides daytoday client support and conducts diagnostics as necessary to ensure optimal performance Acts as a mentor for Information Management Analysts Subject to callin or required to respond to client related emergencies on short notice 24 x 7 Perform highlevel analysis and prepare comprehensive reports to support business operations Conduct complex modeling forecasting trending variance analysis business case development and other general financial and operational analysis Monitor and coordinate activities to manage operational performance eg safety reliability service level productivity etc make recommendations for improvement and implement change Research and provide statistical financial and operational information Track maintain analyze and provide current information on the operations business scorecard or key performance indicators KPIs Develop organize and present performance reports for both internal and external use Develop and drive shortterm and longrange business planning Develop implement evaluate or lead projects or initiatives eg business plan or system process improvement initiatives Provide expert analytical and operational support to the business unit <p> <p><strong>Position may be required to work extended hours for coverage during storms or other energy delivery emergencies<strong> <p> <p><strong>PRIMARY DUTIES AND ACCOUNTABILITIES<strong> <p><ul><li>Manage complex user requests to provide functional and technical solutions to achieve corporate goals Leads in the development testing and support for user applications<li> <li>Provide daytoday client support and diagnostics as necessary to ensure optimal performance<li> <li>Monitor and coordinate activities to manage operational performance eg safety reliability service level productivity etc make recommendations for improvement and implement change<li> <li>Track maintain analyze and provide current information on the operations business scorecard or key performance indicators KPIs<li> <li>Perform complex analysis of the operations cost elements to ensure effective and efficient operations<li> <li>Prepare and analyze comprehensive and detailed reports<li> <li>Develop organize and present detailed performance reports for both internal and external use<li> <li>Develop implement evaluate or lead projects or initiatives eg business plan or process improvement initiatives<li> <li>Provide expert analytical and operational support to the business unit<li> <ul><p><strong>JOB SCOPE<strong> <p><ul><li>This is an individual contributor position that works independently with little or no supervision The position requires integration of business knowledge and functional priorities to address complex problems and nonstandard situations The position regularly mentors less experienced colleagues<li> <li>Position requires routine interaction with key internal and external stakeholders executives directors managers and staff across the organization<li> <li>May require working extended hours andor shift work to support business operations<li> <ul><p><b>Qualifications<b> <p> <p><strong>MINIMUM QUALIFICATIONS<strong> <p><ul><li>BABS in Computer Science Data Analytics Business or Engineering and 47 years related business experience or in lieu of a degree 69 years relevant work experience or combination of formal educationtraining and experience<li> <li>Works under minimal supervision relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals<li> <li>Advanced understanding of applicable standards methods processes and practices business fundamentals and performance metrics in the specific functional area supported by this position eg asset management electric or gas operations customer service transmission and substation distribution system operations regulatory and external affairs transmission operations and planning<li> <li>Advanced proficiency in standard software applications eg Microsoft Word Excel Access PowerPoint Project specialized business technologies and applications eg Unifier uPPM Primavera P6 Asset Suite 8 WPT InEight Estimate workforce management project management PassPort Brio CIS EPS Business Objects SAP planning business modeling forecasting voice response unit automatic call distributors work management outage management to retrieve and analyze data in support of business needs<li> <li>Ability to provide indepth analysis and apply managerial accounting concepts customer intelligence gathering forecasting staff planning scheduling analytical and statistical problem solving financial accounting business and budget analysis<li> <li>Expert analytical skills for project evaluation including analysis of complex projects with economic financial risk and decision analysis Proficient in business case development and ability to effectively present business cases to business unit leadership<li> <li>Advanced knowledge of the practices procedures and principles of performance analysis trending root cause and gap analysis benchmarking and audit compliance Ability to analyze organizational data and complex problems interpret and recommend alternative courses of action and implement intervention strategies to attain performance targets<li> <li>Demonstrated ability to lead a crossfunctional team Ability to build consensus establish trust communicate effectively and foster culture change Demonstrated advanced skills in problem solving negotiation conflict management and business acumen<li> <li>Customer driven with good oral and written communications skills and basic analytical problem solving and project management skills<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong> <p> <p>MBA or relevant professional certification<p>
Change Management Specialist
Company: Salute Mission Critical
Location: Other US Location
Posted Apr 26, 2024
Salute, a leading provider of Data Center Infrastructure Services, is seeking a Change Management Specialist. The role involves leading organizational change initiatives, developing and implementing change processes, and ensuring smooth implementation across all levels. The specialist will set standards for error elimination procedures, contribute to corporate technical documentation, and keep abreast of trends in technical communication. They will also research and learn new technologies, set communication standards for change management, and develop reports on asset changes. The ideal candidate should have experience in change management, excellent communication skills, and the ability to work collaboratively. Salute is an equal opportunity employer committed to diversity and inclusivity.
Customer Support Engineer (Federal)
Company: Collibra
Location: Other US Location
Posted Apr 26, 2024
<p><b><strong>Joining Collibras Support team<strong><b> <p><p>Collibra seeks to expand our Support Engineering team with the addition of a Technical Support Engineer to support the companys growth Collibras Technical Support Engineers provide support that increases Collibras credibility as an organization with worldclass personnel and processes that can be relied upon as customers increase their product usage<p> <p><b><strong>Customer Support Engineers at Collibra are responsible for<strong><b> <p><ul><li>Managing all communication with customers and partners required to resolve support tickets<li> <li>Resolving support tickets within the limits of contractual Service Level Agreements SLA<li> <li>Coordinating and tracking the escalation of tickets<li> <li>Maintaining a record of all communication and actions in ZenDesk<li> <li>Contributing frequently answered questions to the Collibra knowledge base<li> <ul><p><b><strong>You have<strong><b> <p><ul><li>You have 35 years in a customer facing role ideally in a SaaS environment<li> <li>Experience troubleshooting webbased applications<li> <li>Must have SQL Database knowledge Kubernetes or containers<li> <li>Experience with Java and REST API is a plus<li> <li>Working knowledge of SSL SSO and LDAP is a plus<li> <li>A bachelors degree in Computer Science or related field or equivalent related working experience is required<li> <li>Because this role supports the US Government it is required that this candidate be a US Citizen who resides on US soil<li> <li>Important this is a shift work 1AM10AM EST starting on Monday until Friday at a 25 compensation occasionally being on call during US public holidays<li> <ul><p><b><strong>You are<strong><b> <p><ul><li>Customer focused and willing to put the customer at the center of everything you do<li> <li>Experienced with providing very customer focused white glove service during incident management<li> <li>Eager to learn and utilize new technologies and tools<li> <li>Team player youre at ease to synchronize with a lot of people and always think as a team<li> <li>Investigator you like to solve problems and investigate technical issues<li> <li>Communicator youre at ease to sumup document or explain complex situations<li> <ul><p><b><strong>Measures of success are<strong><b> <p><ul><li>Within your first month you will gain a fundamental knowledge of the Collibra Product Suite and become familiar with Support processes and procedures<li> <li>Within your third month you will have a functional knowledge of the Collibra Product Suite and begin fielding support tickets in a limited capacity<li> <li>Within your sixth month you will handle a steady flow of standard support cases contribute to our customerfacing knowledge base and be able to handle urgent product down support issues<li> <ul><p><b><strong>Compensation for this role <strong><b> <p><p>The standard base salary range for this position is $80000 to $100000 per year This position is not eligible for additional commissionbased compensation Salary offers are based on a combination of factors including but not limited to experience skills and location<p> <p>Shift Differential the rate of pay for all hours worked will include a shift differential of twenty five 25 in your annual salary Your standard working hours will encompass a regular shift commencing on Monday on or after 0100 AM and before 1000 AM prevailing Eastern time Such shift differential is in addition to your regular rate of pay and is included in all payroll calculations<p> <p>In addition to base salary we offer equity ownership at every level bonus potential a Flex Fund monthly stipend pension401k plans and more<p> <p><b><strong>Benefits at Collibra<strong><b> <p><p>Collibra recognizes and values that everyone has different needs interests and life goals We built our Bewell benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events These flexible offerings sit on a foundation of competitive compensation health coverage and time off<p> <p><strong>Professional Development<strong><p> <p>Collibrians are ambitious and inventive and we want to develop our skills individually and as a team Youll have access to development opportunities as well as other rewards and recognition programs to help grow your career<p> <p><strong>Health Coverage<strong><p> <p>We strive to remain locally competitive and globally equitable This means comprehensive offerings including medical dental vision and mental health benefits for you and your family<p> <p><strong>Paid Time Off and Flexibility<strong><p> <p>We provide unlimited paid time off global leave policies for a variety of personal and family circumstances companywide wellness days off throughout the year meetingfree Wednesdays and a flexible culture to help balance your work and your life<p> <p><strong>Diversity Equity and Inclusion<strong><p> <p>We create inclusion and belonging through how we onboard meet connect engage and communicate Learn more about diversity equity and inclusion at Collibra<p> <p>Learn more about Collibras benefits<p> <p>At Collibra were proud to be an equal opportunity employer which ties directly to our core value open direct and kind We realize the key to creating a company with a worldclass culture and employee experience comes from who we hire and creating a workplace that celebrates everyone <p> <p>With this we proudly consider qualified applicants without regard to race color religion creed gender national origin age disability veteran status sexual orientation pregnancy sex gender identity gender expression genetic information physical or mental disability HIV status registered domestic partner status caregiver status marital status veteran or military status citizenship status or any other legally protected category If you have a need that requires accommodation let us know by completing our Accommodations for Applicants form<p> <p>LIAC1<p>