Nontraditional Method Recruitment Jobs in USA
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Sr. Analyst, Credit Risk
Company: Opploans
Location: USA
Posted Apr 27, 2024
<p><p> <p>OppFi is a techenabled missiondriven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans Through bestinclass customer service transparency responsible lending and financial inclusion we support consumers who are turned away by mainstream options to build better financial health<p> <p>We are a team of caring innovative and inclusive individuals who thrive in being immersed in diverse talents expertise perspectives and backgrounds Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is Our business principles guide us and create an open and collaborative culture where we improve 1 every day and the best ideas always win We welcome individuals who want to make an impact in the financial system by facilitating credit access expanding financial inclusion promoting financial health and delivering exceptional customer service<p> <p>A few other fun facts about us OppFi is one of the top consumerrated financial platforms online maintaining a 4550star rating on Trustpilot We are a 2023 Crains Fast 50™ company and were named on Built Ins 2024 Best Places to Work in Chicago<p> <p><strong>What youll get to do <strong><p> <ul style=> <li style=>Monitor customer portfolio and ensure adherence to the credit policy and procedures<li> <li style=>Design and implement comprehensive analysis to evaluate portfolio risk as part of the credit review process including impact analysis from strategy changes<li> <li style=>Leverage machine learning risk models and advanced analytics techniques to design longterm solution including enhancements of existing strategies and building new rules <li> <li style=>Work with crossfunctional team to identify credit risk improvement opportunities and build strategy to deliver incremental business value <li> <li style=>Actively seek out opportunities to innovate by using nontraditional data and advanced analytic methodologies<li> <li style=>Build report to track funnel conversion and identify insights from performance metric summarize and present findings and recommendations to senior leadership<li> <li style=>Conduct AB testing when implementing new risk strategies or rolling out new product features<li> <li style=>Work in close collaboration with other data scientists and analysts in the team in model development phase and plan to implement relevant business strategies<li> <ul> <p><strong>What youll bring to the team<strong><p> <ul style=> <li style=>BABS degree with specialization in business finance economics statistics computer science<li> <li style=>Strong analytical and data science skills including knowledge of Statistical concepts like Hypothesis testing Confidence Interval etc and Machine Learning techniques such as XGBoost Random Forest Linear Regression<li> <li style=>Hands on experience with data analyticsprogramming tools such as SQL RPython is required<li> <li style=>Strong problem solving skills with demonstrated intellectual rigor as well as strong interpersonal and communication skill<li> <li style=>Aptitude and interest in learning about business processes and applying data science techniques and analysis in improving key metrics<li> <li style=>Experience Interpreting analysis test and model results and make informed recommendations across all levels of the business<li> <li style=>Experience in banking consumer lending industry preferred<li> <li style=>Experience in risk analytics model development strategy and framework scorecard development documentation validation governance implementation and automation etc will be a strong advantage<li> <li style=>Understanding of credit bureaus and nontraditional data providers will be a plus<li> <ul> <p><strong>Reports to <strong>Manager Credit<p> <p><strong>Job Level <strong>Associate<p> <p>The minimum salary for this role is <strong>$82000<strong> The total compensation package includes eligibility for performancebased bonuses as well as a 1time equity grant based on level<p> <p>The actual offer reflecting the total compensation package and benefits will be at the companys sole discretion and determined by a myriad of factors including but not limited to years of experience depth of experience and other relevant business considerations<p> <p><strong>EEOC Statement<strong> <p> <p>OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local state or federal law or regulations Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes procedures and interactions We aim to help our employees thrive where they work and beyond Check out our Culture page <a href=22httpswwwopploanscomcareersculturedei22 rel=nofollow>here<a><p> <p>OppFi is committed to the full inclusion of all qualified individuals As part of this commitment OppFi will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please contact our People team at <a href=22mailtorecruitingopploanscom22 rel=nofollow>recruitingoppficom<a> <p> <p><em>Pursuant to the requirements of the California Consumer Privacy Act OppFi is providing the OppFi California Employee Privacy Policy which details the categories of personal information collected and your rights under the policy If you are a California resident please review the policy here <em><a href=22httpswwwoppficomcareers22 rel=nofollow><em>httpswwwoppficomcareers<em><a><p> <p><p><img src=httpsremotivecomjobtrack1908879blankgifsource=publicapi alt=>
Senior Software Development Engineer in Test
Company: TeamSnap
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> 🌎 About Us <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of Best Places to Work and Built Ins 100 Best RemoteFirst Places to Work <p> <p> <p> <p> TeamSnap is looking for a Senior Software Development Engineer in Test SDET to join our B2C mobile team This team focuses on enhancing team communications and utilities within our mobile applications In addition to working on this product development team this person will assume a pivotal role in mentoring and guiding the QA engineering team on test automation best practices Our test automation stack includes Cypress Jest and AppiumTestNG This role will directly report to the Quality Assurance Manager with cross functional stakeholders including Product Engineering and Customer Experience <p> <p> <p> <p> What Youll Do <p> <p> Work closely with your product development team to inform and influence work <p> <p> Research and execute industry best practices for test automation <p> <p> Write automated UI API and E2E regression tests for our mobile and web applications <p> <p> Maintain and evolve test automation frameworks <p> <p> Design and implement test strategies test plans and test cases for mobile and web features <p> <p> Manually test new feature development utilizing test automation whenever possible <p> <p> Monitor production errors and debug test automation failures <p> <p> Troubleshoot issues along the CICD pipeline <p> <p> Review and provide feedback on developerwritten tests including unit and integration tests <p> <p> Document test cases and create reusable regression scenarios for both manual and automated testing <p> <p> Manage test data across test automation frameworks <p> <p> Advocate for a quality focused culture by bringing testing to the core of your teams processes <p> <p> Work closely with software developers and other QA engineers to analyze debug and resolve issues <p> <p> Mentor and train QA engineers in test automation <p> <p> <p> <p> What Will Set You Up for Success <p> <p> 4+ years of relevant QA experience with mobile and web applications <p> <p> 4+ years of experience writing automated test scripts <p> <p> 2+ years of experience writing mobile automated test scripts <p> <p> Experience with programming languages such as JavaScriptTypeScript <p> <p> Strong knowledge of principles practices and procedures of quality assurance testing and the ability to apply this knowledge and skills <p> <p> Experience conceiving and implementing new quality checks to improve the product development lifecycle <p> <p> Strong problem solving and analytical skills <p> <p> Strong written and verbal communication skills <p> <p> Deep knowledge of agile delivery principles and supporting processes <p> <p> Ability to mentortrain other team members in best software quality practices <p> <p> Bonus Points <p> <p> Experience writing unit tests <p> <p> Experience with Appium and Browserstack <p> <p> Desire to learn new technologies <p> <p> Be a TeamSnap user sign up for a free trial to see what were about <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications you should still seriously consider applying Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> Compensation <p> <p> <p> <p> Were committed to equitable compensation for all TeamSnappers The minimum starting point for this role is $160000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
Production Support Engineer
Company: Quantum Metric
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> 😎 <strong> Our Culture <strong> <p> <p> Quantum Metrics number one objective is happy people diverse and inclusive culture Were passionate about empowering our people to become the best version of themselves offering coaching and training programs designed to accelerate their career in whatever direction they choose <p> <p> <p> <p> As a remotefirst company we understand the importance of building an engaged diverse and fun place to work We hold regular companywide events seasonal challenges + games and Quantum Metric sponsored local outings when Zoom becomes too much We also have a number of Employee Resource Groups that provide spaces to discuss share and reflect on topics that impact us both inside and outside of work from being new to SaaS or navigating it as a firsttime parent to overcoming the barriers faced as Black Asian American and Native HawaiianPacific Islander LGBTQIA or other underrepresented backgrounds <p> <p> <p> <p> We are also passionate about the connections we build with our customers Youll not only work with some of the worlds most recognized brands but build lasting relationships <p> <p> <p> <p> At Quantum Metric we value all types of experience and education and dont expect you to meet every qualification for this position We are most interested in the unique perspective you can bring and your ability to uphold our values of passion persistence and integrity <p> <p> <p> <p> <strong> 🚀 About the Role <strong> <p> <p> Youll be part of our production support team providing worldclass support to our customers Youll achieve expert level knowledge of product capabilities and configuration options Equipped with this knowledge youll respond to support inquiries share knowledge and help customers solve problems Youll partner with platform engineering and customer success teams to diagnose issues and ensure top customer concerns are prioritized You will innovate and solve new problems every day <p> <p> <p> <p> This role is perfect for experienced support engineers who want to grow their skills with new technologies learn from and be mentored by experienced leaders and gain realworld experience in the Digital Intelligence space If youre motivated and aspire to eventually move into a senior role in Product Support Sales Engineering or Customer Success this is a great place to start <p> <p> <p> <p> <p> <p> <strong> 🔧 Responsibilities <strong> <p> <ul> <li> <p> Research and resolve support inquiries from customers and internal stakeholders <p> <li> <li> <p> Lead live customer troubleshooting sessions using screen sharing technology <p> <li> <li> <p> Respond to tickets within SLA required timelines and provide regular updates via written correspondence <p> <li> <li> <p> Attend customer meetings as required to provide ticket status and explanations <p> <li> <li> <p> Document solutions in the customer facing support Knowledge Base as part of Knowledge Centered Support <p> <li> <ul> <p> <p> <p> <strong> 💡 Requirements <strong> <p> <ul> <li> <p> 1+ years experience in a customer facing technical support role <p> <li> <li> <p> Bachelors Degree in Computer Science Software Engineering Information Systems or equivalent technical training <p> <li> <li> <p> Experience with SQL JavaScript CSS HTML and React <p> <li> <li> <p> Familiar with Modern CSS Frameworks and Libraries <p> <li> <li> <p> Solid Understanding of the HTTP Request Response Cycle <p> <li> <li> <p> Experience with a support ticketing system Salesforce Zendesk Jira etc <p> <li> <li> <p> Excellent written communication skills <p> <li> <li> <p> Ability to professionally manage conflict or challenging situations with enterprise customers <p> <li> <li> <p> Experience with Knowledge Centered Support methodology <p> <li> <li> <p> Able to manage a large volume of tickets in a timely manner <p> <li> <li> <p> Compensation $72000 93000 <p> <li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p> 🏆 <strong> Perks and Benefits <strong> <p> <p> This will be the best group that you ever work with We support one another through obstacles and succeed as a team Your hard work will be well rewarded Most importantly youll be strapped to a technology rocket ship bound for greatness Your success at Quantum Metric will be a milestone in your career <p> <p> <p> <p> Group benefits <p> <p> Medical Dental Vision Insurance 99 Medical base plan paid by the Company <p> <p> Employee Assistance Programs EAP <p> <p> Telehealth options <p> <p> Voluntary Life amp ADampD STD LTD <p> <p> Healthy Rewards Discount Programs <p> <p> Calm App access <p> <p> 401k and Options Equity <p> <p> 13 company holidays <p> <p> Unlimited Paid Time Off <p> <p> Sick leave <p> <p> ParentalAdoption Leave <p> <p> <p> <p> In addition to our more traditional benefits we also offer great perks a flexible work environment and numerous resources for professional development and team building <p> <p> Promotional opportunities <p> <p> Rewards and recognitions programs <p> <p> Robust onboarding and training program <p> <p> Onetime stipend for work at home employees <p> <p> Monthly business expense stipend <p> <p> Flexible work environments <p> <p> Employee Discount Program Perks at Work <p> <p> Employee Referral Program <p> <p> Lead Referral Program <p> <p> MacBook and awesome swag delivered to your door <p> <p> Encouraging and collaborative culture <p> <p> RECHARGE PROGRAM after 3 years disconnect for 3 weeks no emailslack <p> <p> <p> <p> <strong> 🐉 About Quantum Metric <strong> <p> <p> As the leader in Continuous Product Design Quantum Metric helps organizations put customers at the heart of everything they do The Quantum Metric platform provides a structured approach to understanding the digital customer journey enabling organizations to recognize customer needs quantify the financial impact and prioritize based on the impact to the customer and business bottom line <p> <p> <p> <p> Today Quantum Metric captures insights from 40 percent of the worlds internet users supporting nationally recognized brands in ecommerce and retail travel financial services and telecommunications 6 of our customers come from the top 25 Fortune 500 Companies Our customer retention rate is 98 <p> <p> <p> <p> In January of 2021 Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round and we are using those funds to accelerate our product and people growth Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last fourconsecutive years and has made Best Places to Work list by Glassdoor BuiltIn Fast Company and Forbes <p> <p> <p> <p> If the above role seems like a match and youre interested in joining a team of people with exceptional potential from diverse backgrounds perspectives and life experiences we want to hear from you <p> <p> <p> <p> The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee Quantum Metric reserves the right to change edit and add duties and responsibilities of all job descriptions at any time at its sole discretion and to notify the respective employee accordingly <p> <p> <p> <p> <strong> Quantum Metric will only provide offers of employment and all communications regarding employment from an official quantummetriccom email address andor LinkedIn inMail Quantum does not recruit via channels such as WhatsApp or Telegram and will not ask for a candidates sensitive information andor any upfront feescosts during the job application process Quantum asks that any candidates report any suspicious recruitment efforts to securityquantummetriccom <strong> <p> <p> <p> <p> Quantum Metric is an EVerify employer <a class=fontbold underline fontbold underline postingslink href=httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf rel=noopener noreferrer nofollow target=blank> httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf <a> <p> <p> <p> <p> LIREMOTE BIRemote <p><p>
AI Content Writer
Company: Best Writers Cafe
Location: USA
Posted Apr 28, 2024
This is a remote position offering flexible hours and the ability to choose projects. The role involves rating AI-generated writing and reviewing human writers' work. Requirements include an Associates' degree or higher, strong writing skills, and English proficiency. Compensation ranges up to $25 USD per hour with weekly rewards. The opportunity is open to residents of the US, Canada, Australia, and the UK.
GTM Recruiter
Company: Cresta
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> Interested in defining how AI shapes the future of work Cresta is on a mission to make every knowledge worker 100x as effective 10x faster and 10x better Cresta is focused on using AI to help the workforce not replace them Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with realtime coaching during customer conversations <p> <p> <p> <p> Were growing fast Spun out of the Stanford AI lab and chaired by GoogleX founder Sebastian Thrun Cresta launched in 2020 Since then weve grown revenue and our team by 300 Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors and advisors including Andreessen Horowitz Greylock Partners and former ATampT CEO John Donovan Our valued customers include brands like Intuit Porsche Verizon and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider Forbes and Gartner to name a few We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cuttingedge AI to solve realworld business problems <p> <p> <p> <p> Are you ready to help build the future of Crestas Go To Market and Business Teams Do you love shaping and building Talent Acquisition practices while achieving ambitious hiring goals Cresta is hiring a GTM Recruiter to help us attract engage and inspire future members of Crestas team <p> <p> <p> <p> This role will focus heavily on building our Enterprise Sales talent pipeline to drive Crestas revenue and growth plan You will also lead recruiting efforts across the broader GTM and Business teams <p> <p> <p> <p> You will drive the fulllifecycle recruiting process while also collaborating with the People team and hiring teams to build and improve our Talent Acquisition foundational practices and systems Youll work crossfunctionally to build a diverse team of talented driven people who accomplish amazing things together <p> <p> <p> <p> We are a remotefriendly organization and this role can be located anywhere across the United States you must be willing to flex to Pacific Coast hours as many of our hiring teams are based on the West Coast We have offices located in Palo Alto San Francisco New York City Toronto and Berlin <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Partner and cultivate strong relationships with key stakeholders including the executive team and direct hiring managers <p> <li> <li> <p> Partner with the hiring manager to understand and prioritize what are the talent profile needs convey the markettalent landscape and set up sourcing and interview plans <p> <li> <li> <p> Source identify engage and attract qualified candidates to inspire their interest in opportunities at Cresta <p> <li> <li> <p> Deliver innovative recruitment strategies to attract diverse talent and increase <p> <li> <li> <p> Monitor and maintain the health of our pipelines and share timely updates with internal stakeholders <p> <li> <li> <p> Advise hiring managers on best practices and tools <p> <li> <li> <p> Ensure an exceptional candidate experience through effective communication and followup <p> <li> <li> <p> Achieve staffing goals within desired timeframes <p> <li> <li> <p> Actively seek out opportunities to build and improve our processes to improve our delivery <p> <li> <li> <p> Maintain ATS database hygiene and provide regular pipeline updates <p> <li> <li> <p> Utilize our internal systems to generate reports to provide insights into recruitment metrics and performance <p> <li> <li> <p> Drive to create an awesome experience for our hiring teams and candidates <p> <li> <ul> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 5+ years of experience managing full lifecycle recruitment across various GTM roles in the Tech and SaSS industries <p> <li> <li> <p> Enterprise Sales recruitment experience is a must you are experienced at negotiating and closing deals with senior sales talent <p> <li> <li> <p> Bachelors degree and or equivalent years of experience <p> <li> <li> <p> Must have experience and a proven track record with sourcing engaging and enabling passive candidates and developing strategies to build a diverse pipeline <p> <li> <li> <p> Possess a strong sense of urgency with the ability to juggle multiple positions <p> <li> <li> <p> Ability to consistently contribute at a high level in a fastpaced dynamic work environment with the ability to prioritize multiple functions and tasks <p> <li> <li> <p> Expertise in building partnerships with hiring managers and being a talent coachadvisor <p> <li> <li> <p> Excellent verbal and written communication skills with stakeholders and all levels of management You have experience drafting clear communications demonstrating discretion good judgment and attention to detail <p> <li> <ul> <ul> <li> <p> Experience usingmanaging ATS workflows and vigilant about keeping a clean database <p> <li> <li> <p> Optimist and resourceful problem solver <p> <li> <li> <p> You seek to understand and improve the efficacy of your work and talent processes by analyzing data and identifying and deploying improvements <p> <li> <ul> <p> <p> <p> <p> <p> Compensation for this position includes a base salary equity and a variety of benefits The US base salary range for this role is $110000 $140000 Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable We are actively hiring for this role in Canada and offer competitive local pay and benefits Your recruiter can provide further details <p> <p> <p> <p> If you want to make an impact with an amazing product want to improve your tech skills by working with other exceptional engineers and like to be part of an amazing international team then you should join us We pay an attractive salary and with the Cresta stock options you can benefit from the companys growth <p><p>
Representative, Patient Solutions (West Coast)
Company: Acclara
Location: USA
Posted Apr 27, 2024
<p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Hey there <span><span style=fontweight bold>Were Acclara<span><span style=fontweight bold><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>As<span><span style=> a remotefirst <span><span style=>workforce<span><span style=> <span><span style=>with <span><span style=>team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work in<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>We bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it alone<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>Our teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come together<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>The Role<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>The Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolution<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Youll Do<span><p><ul style=><li style=><span style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<span><li><li style=><span style=>Review patient statementsEOBs balances identify unapplied adjustments<span><li><li style=><span style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<span><li><li style=><span style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<span><li><li style=><span style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<span><li><li style=><span style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <span><li><li style=><span style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<span><li><li style=><span style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<span><li><li style=><span style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<span><li><li style=><span style=>May be required to identify contractual and administrative adjustments<span><li><li style=><span style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<span><li><li style=><span style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<span><li><li style=><span style=>Other duties as assigned<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Were Looking For<span><p><ul style=><li style=><span style=>High school diploma or GED <span><li><li style=><span style=>1year previous work experience as a patient servicescustomer service representative<span><li><li style=><span style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<span><li><li style=><span style=>Basic knowledge of health care industry terms<span><li><li style=><span style=>Strong problemsolving and critical thinking skills to research information using available resources<span><li><li style=><span style=>Ability to be flexible in a fastpaced environment and adapt with change<span><li><li style=><span style=>Ability to perform at a high level of productivity and quality<span><li><li style=><span style=>Detail oriented with the capacity to maintain a high level of accuracy<span><li><li style=><span style=>Excellent written and verbal communication skills<span><li><li style=><span style=>Ability to navigate through multiple software and computer applications<span><li><li style=><span style=>Ability to perform under pressure while maintaining a calm and professional manner<span><li><li style=><span style=>Basic math skills to be able to calculate discounts payment plan arrangements <span><span style=>validate<span><span style=> contractual and out of picket patient liability<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Preferred Qualifications<span><p><ul style=><li style=><span style=>1year experience in a call center environment healthcare experience a plus<span><li><li style=><span style=>Bilingual EnglishSpanish<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>How We Take Care of Our Team Members<span><p><ul style=><li style=><span style=>Remotefirst workplace<span><span style=> with opportunities to work onsite in certain locations<span><li><li style=><span style=fontweight normal>Comprehensive medical dental and vision coverage<span><li><li style=><span style=fontweight normal>Parental leave<span><li><li style=><span style=fontweight normal>401K with company match<span><li><li style=><span style=>Company<span><span style=>p<span><span style=>aid <span><span style=>l<span><span style=>ife <span><span style=>i<span><span style=>nsurance <span><span style=>s<span><span style=>hort<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><span style=> and<span><span style=> <span><span style=>l<span><span style=>ong<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><li><li style=><span style=>Paid time off and holidays<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Pay Range <span><span style=>$1633 $2088<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by law<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Diversity Equity and Inclusion Matter<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>At Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show up<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Acclara an R1 company<span><span style=> <span><span style=>is dedicated to the fundamentals of equal employment opportunity <span><span style=>Acclaras<span><span style=> employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore <span><span style=>Acclara<span><span style=> is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>If you need reasonable accommodation due to a disability for any part of the interview process please contact <span><a href=mailtocareersacclaracom rel=nofollow style=color rgb599193><span style=color rgb599193textdecoration underline>careersacclaracom<span><a><span style=><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Visa Sponsorship is not available at this time<span><p><img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>
VP - Sales Enablement
Company: 1Password
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <p> <p> <p> <p> Reporting to the Chief Revenue Officer the VP GTM Enablement will play a vital role in the growth of 1Passwords revenue streams In this role you will design execute and iterate the enablement and solution strategies and programs for our global GoToMarket GTM team By leveraging your deep sales enablement and solutions knowledge you will play a key role in developing and executing on scalable strategies that empower our GTM teams enhance customer engagement through sales cycles and accelerate revenue growth <p> <p> <p> <p> This is a Remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 10+ years in a Sales Enablement amp Solutions experience with at least 5 years of experience leading more than 1 team and leading leaders Preferred experience in the Saas industry and is a bonus if experience in cyberdata security <p> <li> <li> <p> Proven experience in sales enablement solution engineering or a related field with a strong track record of driving significant revenue growth through effective enablement programs <p> <li> <li> <p> Experience of building sales methodologies that improve sellers outcomes <p> <li> <li> <p> Demonstrated experience in successfully developing and scaling new and complex sales enablement programs in new and emerging markets as well as for new products <p> <li> <li> <p> Good understanding of technology solutions and the ability to translate technical concepts into business value <p> <li> <li> <p> Exceptional communication skills storytelling and presentation skills <p> <li> <li> <p> Proven success building trusted relationships with senior stakeholders <p> <li> <li> <p> Experience in collaborating crossfunctionally with Sales Marketing Customer Experience Product amp Engineering balancing competing interests and needs across the organization to define a clear roadmap <p> <li> <li> <p> Strong business acumen and demonstrated ability to collect and analyze data and translate into business insights <p> <li> <li> <p> Strong people leadership skills with a proven track record of building and scaling teams and developing high performing leaders <p> <li> <li> <p> Bonus understanding of identity and access management IAM andor cybersecurity markets <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Leadership <p> <li> <li> <p> Lead inspire and continue to grow our highly engaged and high performing Sales Enablement amp Solutions team that develop design and deliver comprehensive sales enablement and solutions <p> <li> <li> <p> Build trusted relationships with key stakeholders by providing great enablement and solutions needed to help close sales <p> <li> <li> <p> Attract develop and retain a high performing team that fosters a culture of continuous learning innovation and belonging <p> <li> <ul> <ul> <li> <p> Sales Enablement <p> <li> <li> <p> Collaborate with crossfunctional teams to create and deliver justintime sales training programs content and playbooks that align with the GTM goals and objectives <p> <li> <li> <p> Evaluate and optimize sales processes to improve efficiency and win rates <p> <li> <li> <p> Oversee the LMS tools and strategies for GTM <p> <li> <li> <p> Successfully onboard all GTM hires in a way that reduces ramp time and ensures all new hires are set up for success <p> <li> <li> <p> Work closely with GTM Leadership to deliver ongoing training that is comprehensive and equips GTM Teams with the right knowledge and skills needed to effectively sell our product and service <p> <li> <li> <p> Implement and monitor sales methodologies that improve sales outcomes <p> <li> <li> <p> Partner with marketing to refine and disseminate relevant market and competitive intelligence to empower sales representatives with valuable insights <p> <li> <li> <p> With all GTM teams to align on standards for content such as one pagers case studies playbooks etc <p> <li> <li> <p> Leveraging inputs from the Marketing team you will ensure that Personas are well documented easy to understand and are tailored to sales unique needs <p> <li> <li> <p> Collaborate to identify training needs design curriculums and facilitate training sessions ensuring that the latest industry knowledge and consultative selling best practices are incorporated <p> <li> <li> <p> Establish metrics and key performance indicators KPIs to measure the effectiveness of sales enablement programs <p> <li> <ul> <ul> <li> <p> Solutions <p> <li> <li> <p> Collaborate with product and engineering teams to ensure alignment between customer requirements and product capabilities <p> <li> <li> <p> Be a technical expert providing guidance and expertise to internal and experience stakeholders <p> <li> <li> <p> Oversee collaboration with Sales Directors and Account Executives to align on strategy and approach for client demos <p> <li> <li> <p> Act as a trusted advisor to customers sales teams and product teams <p> <li> <li> <p> Define amp execute the strategy for delivery of product expertise in the sales cycle including reengineering the demo process as required to ensure maximum impact and effectiveness <p> <li> <li> <p> Ensure technical discovery sessions with customers are addressing all buying personas with a detailed implementation plan including event management marketing operations data amp analytics IT and information security with support from sales leadership product engineering legal and information security teams <p> <li> <li> <p> Provide customer feedback to appropriate channels to help drive product enhancement and servicing strategy <p> <li> <li> <p> Assist in closing strategic large scale andor complex sales opportunities by demonstrating a complete understanding of and resolving questions regarding our product solutions and services <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $213000 USD and $288000 USD and is commission eligible The role is also eligible for immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $204000 CAD and $276000 CAD and is commission eligible The role is also eligible for immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> We believe in the power of remote work but we also recognize that some inperson connection with team members and customers is important to help us achieve our mission While we are a remotefirst company occasional travel for inperson engagement will be a part of this role This may include but is not limited to biannual departmentwide offsites quarterly department meetings and periodic customer events These events will typically be held in varying locations across Canada and the USA In leadership roles you can expect to travel once per month on average <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Principal AI/ML Engineer - Search & Recommendations
Company: Upwork
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Were looking for an exceptional Principal AIML Engineer to join our Al team in the Search amp Recommendations domain In this role you will be building cuttingedge machine learning models that elevate our AI strategies to drive significant business growth As a Principal ML Engineer you will have the opportunity to work with some of the brightest minds in the industry and contribute to groundbreaking projects that shape the future of work If you are passionate about pushing the boundaries of machine learning thrive in a collaborative resultsoriented culture and are excited about our mission we invite you to join us <p> <p> <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> Lead the execution of interdepartmental and multiquarter ML initiatives that deliver measurable technical organizational or business impacts in our Search amp Recommendations domain <p> <li> <li> <p> Oversee the performance and continued optimization of our search engine and recommendation systems build machine learning models to improve query understanding and extract user intent and context to deliver accurate relevant and personalized results for users <p> <li> <li> <p> Evaluate performance of search and recommendation systems and models end to end <p> <li> <li> <p> Constantly communicate with the business analytics and engineering counterparts to clarify requirements provide feedback share the discovered data stories with stats charts and formal presentations and finally propose recommendations to maximize the business impact <p> <li> <li> <p> Provide mentorship and guidance to the team fostering their professional growth and enhancing overall team performance <p> <li> <ul> <h3> What it Takes to Catch our Eye <h3> <ul> <li> <p> Extensive industry experience as an ML engineer with expert level knowledge in one or more areas Information Retrieval Recommender Systems LearningtoRank Large Language Models NLP amp NLU Deep Learning Transfer Learning Multitask Learning Graph Neural Network Humanintheloop or similar <p> <li> <li> <p> Handson experience with with both traditional keywordbased search technologies as well as modern search paradigm utilizing vectorbased retrieval algorithms and search systems such as Elasticsearch <p> <li> <li> <p> Experienced with deep learning frameworks such as PyTorch and TensorFlow Large Language Models Generative AI Langchain Transformer models or related <p> <li> <li> <p> Expertise with operationalizing monitoring and scaling machine learning models and pipelines in cloud ecosystems <p> <li> <li> <p> Excellent programming skills with one or more of the following languages python scala java <p> <li> <li> <p> Strong collaborator with product and engineers to deliver solutions with complex requirements in a fast paced team <p> <li> <li> <p> Strong publication track record in top AIML venues <p> <li> <ul> <p> <p> <p> <em> The annual base salary for this position in California and Washington ranges from $220000 $320000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p> <p> <p><p>
Customer Experience Associate
Company: Alma
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Customer Experience Associate Hourly <strong> <p> <p> As a Customer Experience Associate at Alma you will be responsible for delivering an amazing support experience to our members The ideal candidate is patient meticulously organized an excellent communicator passionate about our mission and loves people This person must be able to work 40 hours 5 days per week including one weekend day and some holidays <p> <p> <strong> Start Date <strong> May 21 2024 <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Almas services through email and phone calls <p> <li> <li> <p> Learn all of Almas systems product lines and brand so that you can efficiently work through daytoday customer operations and embody the Alma brand <p> <li> <li> <p> Detangle and explain complicated processes and workflows in an easytodigest and clear manner <p> <li> <li> <p> Triage issues and support tickets that come in that require support from others across the team <p> <li> <li> <p> Be the voice of the customer and work crossfunctionally to improve the customer experience across all touchpoints <p> <li> <ul> <p> <strong> Who you are <strong> <p> <ul> <li> <p> You have 1+ years working in customer experiencesupport or serviceoriented roles <p> <li> <li> <p> You can work five days a week inclusive of one weekend day per week eg SunThurs or TuesSat and some holidays <p> <li> <li> <p> You have excellent written verbal and interpersonal communication skills you can write emails and are comfortable getting on the phone <p> <li> <li> <p> You are comfortable working with computer systems including Google Suite experience with CRM tools like Zendesk is a huge plus <p> <li> <li> <p> You are highly organized with an acute attention to detail <p> <li> <li> <p> You are comfortable with change and learning new skills <p> <li> <li> <p> You are a creative thinker and problem solver youre always exploring how to make something even better or work through issues that require onthefly prioritization <p> <li> <li> <p> You may have experience working at a startup or fastpaced work environment <p> <li> <li> <p> You appreciate and can engage with consistent feedback <p> <li> <li> <p> You have a deep passion for our mission and the future of mental health <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Were a remotefirst company <p> <li> <li> <p> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <p> <li> <li> <p> 401K plan Roth and traditional <p> <li> <li> <p> Monthly therapy and wellness stipends <p> <li> <li> <p> Monthly coworking space membership stipend <p> <li> <li> <p> Monthly workfromhome stipend <p> <li> <li> <p> Financial wellness benefits through Northstar <p> <li> <li> <p> Pet discount program through United Pet Care <p> <li> <li> <p> Financial perks and rewards through BenefitHub <p> <li> <li> <p> EAP access through Cigna <p> <li> <li> <p> Onetime home office stipend to set up your home office <p> <li> <li> <p> Comprehensive parental leave plans <p> <li> <li> <p> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <p> <li> <li> <p> 3 weeks of PTO plus 7 sick days to recharge <p> <li> <ul> <p> Hourly Rate $2350 per hour <p> <p> Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy <p> <p> All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address <p><p>
Senior UX Content Designer
Company: ladder33
Location: USA
Posted Apr 27, 2024
<div class=h2><strong>About Us<strong><div> <p>We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <br><br><p> <div class=h2><strong>About the Role <br><strong><div> <p class=p1>The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume<p> <div class=h2><strong>Responsibilities<strong><div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2><strong>Requirements<strong><div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1><strong>What we offer<strong><div> <p>Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including<p> <ul style=> <li style=><strong>Excellent medical dental and vision coverage<strong> | We offer competitive healthcare and dental plans for you and your family<li> <li style=><strong>Flexible paid time off<strong> | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=><strong>Stock options<strong> | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=><strong>A rewarding 401k match program <strong>| Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=><strong>Commuter benefits<strong> | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=><strong>A stocked beautiful new office<strong> | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=><strong>Paid parental leave <strong>|<strong> <strong>We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=><strong>Workfromhome flexibility and support<strong> | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> <p><strong>Fun companywide events<strong> | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh <br><br>The base pay range targeted for this position is <strong>$138000 185000 <strong>per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above<br><br>Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team<p> <p>We look forward to hearing from you<p> <p class=p1> <p><div class=contentconclusion><p>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <p><div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>
Software Development Engineer in Test
Company: TeamSnap
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> 🌎 About Us <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of Best Places to Work and Built Ins 100 Best RemoteFirst Places to Work <p> <p> <p> <p> TeamSnap is seeking a Software Development Engineer in Test SDET interested in working in a fastpaced environment to help ensure the quality of our mobile and web applications As an SDET at TeamSnap you will work closely with our product and engineering teams to create test plans for new features write automated test cases and identify and report bugs to ensure that our applications meet high standards of quality and reliability Our test automation stack includes Cypress Jest and AppiumTestNG This role will directly report to the Quality Assurance Manager with cross functional stakeholders including Product Engineering and Customer Experience <p> <p> <p> <p> <p> <p> What Youll Do <p> <p> Work closely with B2B and B2C product development teams to inform and influence work <p> <p> Write automated UI API and E2E regression tests <p> <p> Maintain and evolve test automation frameworks <p> <p> Design and implement test strategies test plans and test cases for new features <p> <p> Manually test new feature development utilizing test automation whenever possible <p> <p> Monitor production errors and debug test automation failures <p> <p> Troubleshoot issues along the CICD pipeline <p> <p> Review and provide feedback on developerwritten tests including unit and integration tests <p> <p> Document test cases and create reusable regression scenarios for both manual and automated testing <p> <p> Manage test data across test automation frameworks <p> <p> Advocate for a quality focused culture by bringing testing to the core of your teams processes <p> <p> Work closely with software developers and other QA engineers to analyze debug and resolve issues <p> <p> <p> <p> What Will Set You Up for Success <p> <p> 2+ years of relevant QA experience with mobile and web applications <p> <p> 2+ years of experience writing automated test scripts <p> <p> Experience with programming languages such as JavaScriptTypeScript <p> <p> Strong knowledge of principles practices and procedures of quality assurance testing and the ability to apply this knowledge and skills <p> <p> Experience conceiving and implementing new quality checks to improve the product development lifecycle <p> <p> Strong problem solving and analytical skills <p> <p> Strong written and verbal communication skills <p> <p> Deep knowledge of agile delivery principles and supporting processes <p> <p> Bonus Points <p> <p> Experience with performanceload testing <p> <p> Experience with Cypress <p> <p> Desire to learn new technologies <p> <p> Be a TeamSnap user sign up for a free trial to see what were about <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications you should still seriously consider applying Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> Compensation <p> <p> Were committed to equitable compensation for all TeamSnappers The minimum starting point for this role is $131000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
Associate General Counsel - Product and Privacy
Company: Sprout Social
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Socials Legal team is hiring an Associate General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team This role will report directly into the Companys General Counsel as a member of the Legal leadership team and work crossfunctionally with the Product Engineering Partnerships and Governance Risk amp Compliance teams <p> <p> <strong> Why join Sprouts Legal team <strong> <em> <em> <p> <p> Our Legal team is growing just as quickly as Sproutand you will too with varying opportunities to sharpen your craft as the business scales Youll have the ability to provide input and ideas to help us solve hard problems and see the tangible results of your work As a team were committed to excellence and take our work seriously but we try not to take ourselves too seriously Collaborative in nature we show up each day ready to support each others growth and developmentand have a lot of fun doing it <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Serve as the lead counsel in providing comprehensive proactive and businessforward product legal counseling to the Engineering and Product teams <p> <li> <li> <p> Lead the Privacy legal team responsible for supporting the business in evaluating the impact of privacy laws regulatory guidance and enforcement actions and developing and implementing frameworks and processes to ensure Sprout Social meets its obligations under global privacy laws and other regulatory frameworks relevant to its business <p> <li> <li> <p> Engage with product development and engineering leaders ensuring that privacy by design is a consistent practice across all Sprout Social products and services <p> <li> <li> <p> Be a thought leader for the business on emerging technologies and evolving compliance requirements and translate the legal terms into business requirements guidance and advice <p> <li> <li> <p> Engage with the Product and Engineering teams to understand the product roadmap and priorities to ensure legal considerations are considered during development of products and services <p> <li> <li> <p> Collaborate with the Partnerships team and supporting legal team members to ensure compliance with developer terms and crossfunctional alignment <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <p> We are seeking a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk This individual must be a proven leader with the ability and desire to coach and mentor both senior and junior attorneys and professional staff This individual must be comfortable navigating gray areas be a strong communicator and have strong project management skills enabling this person to move work forward in a results and deadlinedriven environment <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> Law degree with strong academic credentials and active membership in a US state or international bar <p> <li> <li> <p> Minimum 10 years total legal experience <p> <li> <li> <p> Minimum 5 years of related experience specializing in product development privacy or emerging technologies preferably with both law firm and inhouse experience <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Deep expertise in privacy and technology issues impacting the Martech and social media industry preferred <p> <li> <li> <p> Extensive experience leading cross functional teams on large and complex projects <p> <li> <li> <p> Proficient with data privacy issues related to the use of AI and Generative AI <p> <li> <ul> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> The base pay range for this role is $23000000 to $24000000 USD annually Individual base pay is based on various factors including relevant experience and skills the responsibility of the role and job dutiesrequirements In addition to base pay some Sales and Success roles can earn sales incentives <p> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p> <p> <p> <p> LIRemote <p><p>