Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Director of Culinary Operations

Company: CookUnity

Location: New York, NY

Posted Jul 31, 2025

You will also act as a critical partner to our chef community, ensuring they have the tools, support, and infrastructure to execute menu strategies that delight…

Program Manager, Inside Schools

Company: The New School

Location: New York, NY

Posted Jul 31, 2025

Bachelor’s degree or Master’s degree in public policy, education, social science, or related field. Lead the planning, coordination, and implementation of…

Member Service Representative (Bilingual Mandarin or Cantonese)

Company: Medix

Location: New York, NY

Posted Jul 31, 2025

Handle high-volume inbound calls (approx. 60/day) from members and providers. Member Service Representatives are cross-trained for calls, emails, and chat.

Substitute Teacher

Company: Swing Education

Location: New York, NY

Posted Jul 31, 2025

No early morning phone calls. $160-$200 per day depending on school, location, and certification. We support substitute teachers with helpful tools, optional…

Senior Business Analyst - Media

Company: Tandym Group

Location: New York, NY

Posted Jul 31, 2025

Collaborate with stakeholders from field operations to senior executives. This role will focus on operational and editorial analysis contributing to the rollout…

High Touch Operations Manager

Company: Experis

Location: New York, NY

Posted Jul 31, 2025

Maintains a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, chat, video…

Registered Nurse and Nursing Supervisor Available NOW (Long Term Care)

Company: Towne Blue

Location: Brooklyn, NY

Posted Jul 31, 2025

Valid Registered Nurse license in the state of New York. Ensure compliance with federal, state, and facility regulations. Job Types: Full-time, Part-time.

Registered Nurse - Cath Lab or ER Experience Necessary

Company: Vascular Centers of America

Location: New York, NY

Posted Jul 31, 2025

Licensure: Active RN license in New York State. As a full time RN, you’ll play a critical role in supporting patient safety, comfort, and recovery while working…

Commercial Cleaner

Company: Sophia cleaning

Location: New York, NY

Posted Jul 31, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and sanitation in various environments, ensuring a welcoming atmosphere for guests and…

Union Security Officer I - 1209 DeKalb

Company: Greystar Real Estate Partners LLC

Location: Brooklyn, NY

Posted Jul 31, 2025

The Union Security Officer I will monitor and patrol the interior and exterior of the building premises for the purpose of protecting the safety and property of…

Part Time Sales Associate, Google Store Retail Chelsea

Company: Mosaic

Location: New York, NY

Posted Jul 31, 2025

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field…

Senior Information Security Analyst/Penetration Tester

Company: GloComms

Location: New York, NY

Posted Jul 31, 2025

Support the upkeep and optimization of existing security technologies, including antivirus platforms, SIEM tools, network access controls, and endpoint…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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