Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Executive Chef Luxury

Company: Sunrise Senior Living

Location: New York, NY

Posted Jul 15, 2025

Degree or certification in Culinary Arts from an accredited institution or equivalent experience. Covid-19 and Influenza vaccination is only required to the…

[MIDASoft] Sales Associate

Company: MIDASoft, Inc.

Location: New York, NY

Posted Jul 15, 2025

Manage license renewals, promotions, and product updates. The ideal candidate will focus on driving sales, nurturing customer relationships, and supporting…

CDL B Truck Driver - Queens NY

Company: Fauna Foods Corp.

Location: Elmhurst, NY

Posted Jul 15, 2025

Current and valid CDL-Class B license with an Air Brakes endorsement. Experience driving in the New York tri-state area within a 100-mile radius including all…

Field Support Representative

Company: Canon Business Process Services, Inc.

Location: New York, NY

Posted Jul 15, 2025

Provide reception work such as answering telephones, taking messages and greeting visitors. May provide minor maintenance of photocopy machine such as solving…

Director of Customer Experience

Company: Genworth

Location: New York, NY

Posted Jul 15, 2025

Aggregate customer feedback from all sources (surveys, phone calls, social media, etc) to understand needs and pain points – then create action plans for…

Plumber Service Mechanic

Company: B&B Mechanical Plumbing, Heating & Sprinkler

Location: Brooklyn, NY

Posted Jul 15, 2025

Valid driver’s license & ability to travel to job sites in NYC. As a *Plumbing Service Mechanic*, you will be responsible for traveling to multiple job sites…

Carpenter

Company: Housing Works

Location: New York, NY

Posted Jul 15, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

Production Operator

Company: Kelly Services

Location: Union City, CA

Posted Jul 15, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Engage in development/review of procedures, documentation,…

Director of Data Engineering

Company: Genworth

Location: New York, NY

Posted Jul 15, 2025

Bachelor's degree in computer science, data science, or a related field (Master's degree preferred). Minimum of 10 years of experience in data strategy, data…

Marketing Manager (Bilingual Mandarin) - 30232 - CY

Company: Comrise, Inc.

Location: New York, NY

Posted Jul 15, 2025

Provide strategic guidance to diverse channel teams including social media, creative, analytics, and communications. Pay: $100,000.00 - $160,000.00 per year.

Lead Software Engineer, Full Stack (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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