Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Software Engineer

Company: PayPal

Location: New York, NY

Posted Jun 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Facilities Technician (L2) Electrician

Company: FreshDirect

Location: Bronx, NY

Posted Jun 20, 2025

Diagnose and resolve mechanical and electrical issues, leveraging advanced technical skills. Exposure to various mechanical and electrical equipment, including…

Accountant (Middle Office)

Company: United Nations

Location: New York, NY

Posted Jun 19, 2025

Advanced university degree (Master’s degree or equivalent) in business administration, finance, accounting or related field.

Senior Lead Software Engineer (Velocity Black)

Company: Capital One

Location: New York, NY

Posted Jun 19, 2025

Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.

HVAC Technician

Company: Aled Technologies Inc

Location: Manhattan, NY

Posted Jun 20, 2025

Must have a valid NY drivers license and clean driving record and all the relevant certifications. The successful candidate shall be responsible for Trouble-…

Window Treatment Sales Consultant - $3,000 Sign-On Bonus

Company: 3 Day Blinds

Location: Brooklyn, NY

Posted Jun 20, 2025

Reliable transportation, a valid driver’s license and proof of insurance. You’ll receive 4-weeks of paid, world class training and be provided with state of the…

Plumber Mechanic

Company: A&M WARSHAW PLUMBING & HEATING INC

Location: New York, NY

Posted Jun 19, 2025

Previous experience in plumbing, maintenance, or other related field. The selected individual will install and repair water supply lines and drainage systems.

FCM - Campaign Manager, FCM Americas - New York, NY

Company: FCM

Location: New York, NY

Posted Jun 19, 2025

Understanding of marketing analytics tools and platforms (e.g. Google Analytics, Salesforce CRM systems, marketing automation tools) preferred.

Data Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jun 19, 2025

Strong experience writing business-ready reports, narratives, or documentation explaining technical data findings to technical and non-technical partners.

Principal Technical Program Manager

Company: Ripple

Location: New York, NY

Posted Jun 18, 2025

Create technical frameworks that can be used by engineering teams for decision-making. You will work closely with our product and engineering teams to design…

Acct. Director, Global Partnerships

Company: Virtuoso, Ltd.

Location: New York, NY

Posted Jun 19, 2025

Bachelor's degree in Business, Travel & Tourism, Marketing, or a related field. Develop a global and regional partner strategy focused on driving revenue growth…

Project Manager

Company: SH5 CONSTRUCTION CORP.

Location: Manhattan, NY

Posted Jun 19, 2025

Do you have valid driver's license? EDUCATION: *Bachelor’s Degree (BA or BS) from a four-year college or university, or equivalent training, education, and…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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