Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Senior Software Engineer (Single Pane of Glass Observability Application)

Company: Software Resources, Inc.

Location: New York, NY

Posted Jun 20, 2025

Collaboration: Work closely with cross-functional teams including product managers, UI/UX designers, and DevOps engineers to define requirements, design systems…

Restaurant Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Jun 21, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

RN Field Coordinator

Company: LiveWell Choice, LLC

Location: Bronx, NY

Posted Jun 20, 2025

Valid state drivers’ license with a good driving record and proof of automobile insurance required. Associate degree in nursing required, bachelor’s degree in…

Lead Software Engineer (Velocity Black)

Company: Capital One

Location: New York, NY

Posted Jun 21, 2025

Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.

Industrial Maintenance Tech. (Refrigeration, electr. & plumbing)

Company: Citarella

Location: New York, NY

Posted Jun 21, 2025

Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines.

Lead Product Manager (Trading Systems and Infrastructure)

Company: Uphold

Location: New York, NY

Posted Jun 20, 2025

Bachelor’s degree in Computer Science, Engineering, Finance, or a related field, or equivalent hands-on experience. Ability to travel globally as needed.

Director of Marketing

Company: Abacus Business Computer

Location: New York, NY

Posted Jun 20, 2025

*Build, manage, and mentor the marketing team*, while overseeing relationships with external agencies and contractors. New York, NY 10018 (Preferred).

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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