Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Security Guards/Residential/Corporate

Company: Workforce 1 Career Center

Location: New York, NY

Posted Jun 18, 2025

Certification in CPR and First Aid is preferred; willingness to obtain certification is essential. The ideal candidates will be responsible for maintaining a…

Plumber - NYC

Company: Broadway National Group

Location: Brooklyn, NY

Posted Jun 18, 2025

Ability to properly use hand and power plumbing tools. Respond and troubleshoot problems and provide cost estimates. Perform preventive maintenance as required.

Machinist

Company: The New York Times

Location: New York, NY

Posted Jun 18, 2025

You can also file a report with the Federal Trade Commission or your state attorney general. Proficiency in operating different machining tools and equipment.

Project Manager

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Jun 18, 2025

Leads department or cross-functional project teams in matrix organization to achieve schedule, cost, and technical performance objectives.

Pharmacist

Company: Northwell Health

Location: New York, NY

Posted Jun 18, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

Sr. Business Analyst, Premium Products

Company: Capital One

Location: New York, NY

Posted Jun 18, 2025

Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts…

Sr. Financial Systems and Data Analyst

Company: EmblemHealth

Location: New York, NY

Posted Jun 18, 2025

Perform analysis to support ad hoc requests from management as well as legacy reporting deep dive analysis into data driving financial results leveraging…

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jun 18, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

Service Technician

Company: Accelera

Location: New York, NY

Posted Jun 18, 2025

5+ years of field experience with commercial heating and air conditioning (for experienced roles). EPA Type 1 & 2 or universal certification.

Security Shift Supervisor F80

Company: Opus Operations

Location: Long Island City, NY

Posted Jun 18, 2025

As part of our team, you will help ensure a safe environment for residents, staff, and visitors by maintaining order, responding to emergencies, and adhering to…

Email and Marketing Automation Executive/Manager

Company: Macquarie Group Limited

Location: New York, NY

Posted Jun 18, 2025

Bachelor's degree in marketing, communications, or related field, and 3-5+ years of relevant experience with marketing automation platforms and CRM.

Lead Software Engineer

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jun 18, 2025

This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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