Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Executive Director - Regulatory Affairs

Company: Nuvation Bio, Inc.

Location: USA

Posted Jan 22, 2025

Nuvation Bio is a biopharmaceutical company focused on developing innovative therapeutic candidates for oncology. The Executive Director Regulatory Affairs will provide global regulatory leadership for multiple innovative therapies, lead a high-performing regulatory team, and partner with key team members to advance programs from IND to registration. The role requires advanced scientific degree, knowledge of FDA and EU regulations, and experience in filing regulatory submissions. The ideal candidate is a proven leader with strong managerial experience, experience in oncology regulations, and a global regulatory environment. The company offers competitive compensation, unlimited vacation, excellent benefits, and a culture that values problem-solving, personability, credibility, emotional intelligence, communication, accountability, and adaptability.

Staff Data Scientist - Data Platforms

Company: Pinterest

Location: USA

Posted Jan 22, 2025

Pinterest is seeking a seasoned Data Scientist with 8+ years of experience to enhance their data labeling capabilities. The role involves applying data science and analytics to improve data collection approaches, collaborating with stakeholders, and mentoring other data scientists. The ideal candidate should have a proven track record in crafting high-quality algorithmic code, developing prompts for LLMs, and executing cross-functional initiatives.

Technical Product Lead - Platform & Infrastructure

Company: Nova Talent

Location: USA

Posted Jan 22, 2025

MileIQ is looking for a seasoned Technical Product Leader to oversee critical initiatives across their internal platform services and infrastructure. The ideal candidate should have a proven track record in leading platform development and evolution within a consumer-focused startup, with deep experience across the full technology stack. The role involves leading multiple teams, driving cross-functional collaboration, championing a user-centric approach, embracing a data-driven mindset, and delivering projects on time and within budget. The candidate should have 7+ years of experience in product or program management, strong understanding of the software development lifecycle, excellent communication skills, a data-driven mindset, and a passion for user-centricity.

Finance Analyst – Financial Planning and Analysis

Company: 3M

Location: USA

Posted Jan 22, 2025

3M is offering a Financial Analyst position in the Financial Planning and Analysis department. The role involves collaborating with innovative 3Mers worldwide, analyzing financials for performance management, resource allocation, and cashflow management. The successful candidate will leverage data across multiple systems, perform financial analysis, and provide portfolio support for growth. The ideal candidate should have a Bachelor's degree or higher, five years of finance/accounting experience, and strong financial acumen. 3M offers competitive pay, benefits, and programs to support wellbeing. The position requires compliance with corporate policies and security standards.

Analytics Engineer

Company: Rocket Money

Location: USA

Posted Jan 22, 2025

Rocket Money is seeking an experienced Analytics Engineer to join their team. The role involves working in interdisciplinary teams to deliver product features, enable product analytics, and experimentation through accurate and timely data modeling of customer data. The ideal candidate should have 4+ years of experience in the analytics stack, proficiency in SQL, and experience with SQL templating engines like DBT. They should be detail-oriented, organized, and comfortable working in a fast-paced environment. The role also involves partnering with analytics teams, business stakeholders, and engineers to deliver analytics solutions to business problems. Rocket Money offers competitive pay, health benefits, and unlimited PTO.

Security Quality Engineer

Company: AffiniPay

Location: USA

Posted Jan 22, 2025

The Security Quality Engineer will play a crucial role in integrating security within Quality Engineering processes, focusing on vulnerability management compliance and secure testing practices. This role involves working closely with the Security Engineer to remediate vulnerabilities, audit test cases in TestRail, participate in red team exercises, and collaborate with the Platform EngineeringSRE team to enhance the security posture of the infrastructure. The engineer will also conduct comprehensive security assessments, validate remediation of issues, and develop training documentation to educate the QE team on secure testing methodologies.

Senior Enterprise Account Executive

Company: Contentsquare

Location: USA

Posted Jan 22, 2025

Contentsquare, a global leader in experience analytics, is seeking a Sr Enterprise Account Executive to drive revenue and ensure long-term success in North America. The role involves managing the full sales cycle, promoting the company's value proposition, and establishing relationships with senior executives. The ideal candidate should have 7+ years of enterprise SaaS sales experience, an entrepreneurial spirit, and the ability to handle multiple opportunities simultaneously. Contentsquare offers a competitive salary, flexible work policies, and a range of benefits including career development, mentorship, and stock options.

Product Compliance Counsel

Company: Deputy

Location: USA

Posted Jan 22, 2025

Deputy, a SaaS workforce management company, is seeking a highly skilled Product Compliance Counsel to join their InHouse Legal Team. The role involves owning end-to-end compliance legal strategy, partnering cross-functionally, drafting and negotiating commercial agreements, creating compliance training programs, and staying updated on relevant laws. The ideal candidate should have a JD from an accredited US law school, minimum 4 years of legal experience, strong familiarity with US wage and hour laws, and experience negotiating business transactions. The company offers a competitive salary range, ownership in the company via Share Options, comprehensive health benefits, and a flexible remote-first work policy.

Executive Assistant

Company: Webflow

Location: USA

Posted Jan 22, 2025

Webflow is seeking a temporary full-time Executive Assistant for the CEO and CFO, running from March to November 2025. The role involves calendar and inbox management, meeting coordination, project event management, travel arrangements, information flow management, and stakeholder interaction. The successful candidate should have 4-6 years of experience supporting CEO and C-level executives, strong organizational skills, excellent communication abilities, tech-savviness, discretion, adaptability, and be a culture ambassador. Webflow offers competitive compensation, benefits, and a remote-first work environment.

Regulatory Counsel

Company: hims & hers

Location: USA

Posted Jan 22, 2025

Hims & Hers is looking for an experienced Regulatory Counsel to join their Legal team. The role involves providing legal advice on healthcare and pharmacy laws, supporting multiple teams, and advising on regulatory issues. The ideal candidate should have a Juris Doctor, 8+ years of healthcare regulatory experience, and familiarity with FDA regulatory matters. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.

Auto Claim Representative

Company: Sedgwick

Location: USA

Posted Jan 22, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. The company values flexibility, professional development, and diversity. The role of an Auto Claim Representative involves analyzing and processing auto and transportation claims, maintaining client relations, and ensuring timely resolution. Qualifications include a bachelor's degree, relevant experience, and knowledge of personal and commercial lines policies. The company provides a comprehensive benefits package and is an Equal Opportunity Employer.

Counsel - Marketing

Company: HubSpot

Location: USA

Posted Jan 22, 2025

HubSpot is seeking a Marketing Counsel to join the Legal & Compliance Team. The role involves providing first-line support to Marketing and Go-to-Market teams, drafting and managing marketing contracts, developing legal process playbooks, and supporting M&A activities. The ideal candidate should have 4+ years of relevant experience, be a graduate of an accredited law school, licensed to practice law in Massachusetts or another US jurisdiction, and have a deep understanding of industry-specific contract terms, SaaS, and commercial contracting practices. The candidate should also be familiar with data protection frameworks, CRM practices, and partner vendor-agency relationships. Strong organizational skills, cross-functional partnership abilities, and excellent communication skills are required. The cash compensation range is $160,000 - $240,000 annually.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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