Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Senior Financial Analyst – FP&A

Company: EDB

Location: USA

Posted Dec 11, 2024

The job posting is for a highly skilled and motivated Senior Financial Analyst to join the Financial Planning and Analysis (FPampA) team of a growing SaaS organization. The ideal candidate should have a strong background in financial analysis, deep experience with SaaS business models, and expertise in administering Workday Adaptive Planning. The role involves participating and leading aspects of annual budgeting and quarterly forecasting, developing and maintaining financial models, analyzing financial and operational metrics, and reporting and dashboarding. The candidate should also have experience with SaaS financial modeling, collaborating with cross-functional teams, and optimizing Adaptive Planning functionality.

Project Manager

Company: Languagebear

Location: USA

Posted Dec 11, 2024

Language Bear is a 9-year-old content writing and translation company based in Plovdiv, Bulgaria, with a secondary office in the United States. They offer 100+ languages and work with clients from 10 different industries. They are looking to hire a Project Manager to manage and organize all project activities, ensuring the flawless execution of clients' linguistic orders.

Technical Support Engineer

Company: Truv

Location: USA

Posted Dec 11, 2024

Truv empowers financial firms to underwrite with confidence by providing a frictionless and secure infrastructure that connects financial institutions and background screeners to payroll providers. The company believes in creating a community where everyone belongs and thrives regardless of location. They are looking for a Technical Support Engineer to join and help build the best customer support experience.

Intelligent Manufacturing Solutions - Associate Director

Company: Riveron

Location: USA

Posted Dec 11, 2024

Riveron is a consulting firm that helps businesses improve performance, align their operating model for growth, and achieve strategic objectives. They focus on manufacturing and distribution functions, with experience in supply chain operations, manufacturing operations, and sales inventory planning. They work closely with executive leadership to identify and implement creative business solutions.

Senior Solution Architect

Company: EDB

Location: USA

Posted Dec 11, 2024

The job description for a Senior Solution Architect specializing in EDB Postgres AI involves working onsite with clients to architect, deploy, and optimize EDB Postgres AI-based solutions. The role requires deep embedding within client teams to tackle their challenges, combining hands-on engineering expertise with a consultative approach. The impact of this role includes data architecture, engineering, client-focused problem solving, deployment and integration, operational excellence, optimization and troubleshooting, client enablement and training, and innovation and thought leadership.

Account Executive, Product - Link (Financial Connections and Instant Bank Payments)

Company: Stripe

Location: USA

Posted Dec 11, 2024

Stripe is a financial infrastructure platform for businesses, offering products like RFA, Tax Issuing, Treasury Billing, and Link. They are hiring an Account Executive for Financial Connections and Instant Bank Payments, focusing on enterprise companies. The role involves sales, product expertise, and collaboration with internal and external teams. The preferred qualifications include 5+ years of sales experience, 5+ years of sales to enterprise merchants, and strong collaboration skills.

Senior Customer Success Manager

Company: Freshworks Inc

Location: USA

Posted Dec 11, 2024

Freshworks is a company that provides cloud-based software solutions for customer experience, CRM, and IT service management. They offer a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized for its TrustRadius Top Rated Software ratings and G2 Best of Awards. As a Senior Customer Success Manager, you would work with large and strategic customers to help them realize the value of the software and drive customer success.

Marketing Operations Specialist

Company: Immersive Labs

Location: USA

Posted Dec 11, 2024

Immersive Labs is a leading cyber resilience company with a focus on people-centric solutions. They offer a SaaS platform for continuous assessment, building, and proving of cyber capabilities through real-life simulations. The company has secured over $180 million in funding and is looking for a Marketing Operations Specialist to optimize processes, manage data integrity, and support campaign management.

Data Analyst

Company: Blue Orange Digital

Location: USA

Posted Dec 11, 2024

Blue Orange Digital is a cloud-based data transformation and predictive analytics development firm. They help companies make sense of their business challenges using modern data analytics techniques, visualizations, and AI/ML. The company is looking for an experienced Data Analyst with expertise in data exploration, modeling, SQL, statistical analysis, data validation, and visualization. The ideal candidate will have a BA or BS degree in a technical or quantitative field and experience in the Financial Services industry.

Associate Integration Engineer

Company: Protegrity

Location: USA

Posted Dec 11, 2024

Protegrity is seeking a passionate and talented Associate Integration Engineer to join their North America Field Delivery Team. This remote role involves data protection and privacy, with a focus on integration standardization and customer-centric solutions. The ideal candidate should have experience in cloud technology, DevOps, Scrum principles, and a strong understanding of data protection solutions.

People Partner

Company: EDB

Location: USA

Posted Dec 11, 2024

The text describes a role in Benefits Administration, which involves managing and overseeing daily operations of employee benefits programs, enrolling new employees, managing the annual open enrollment cycle, and handling leave of absence processes. The role also includes maintaining compliance with regulations, preparing reports, updating benefit policies, serving as a point of contact for employee inquiries, providing education and resources, and managing vendor relationships. The candidate should have 35 years of experience in benefits administration and strong knowledge of regulations.

Head of Global Travel - Sales

Company: StackAdapt

Location: USA

Posted Dec 11, 2024

StackAdapt is a remote-first company looking for a sales professional with strong relationships in the travel industry and major advertising brands to drive revenue and activation across their travel advertising solutions. The role involves cross-functional collaboration, programmatic travel solutions sales, building travel playbooks, hiring and training a sales team, and more.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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