Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Senior Site Reliability Engineer

Company: Veracode

Location: USA

Posted Dec 03, 2024

Veracode is seeking a skilled Senior Site Reliability Engineer to join their team and play a role in the evolution of the team to a full GitOps model. The ideal candidate will have a strong background in DevOps with a focus on security, experience in managing containerized infrastructures, and a deep understanding of CI/CD pipelines. The role involves ensuring the reliability, security, and scalability of their software security product, working closely with engineering, product, and security teams.

Area Vice President - Public Sector

Company: GitLab

Location: USA

Posted Dec 03, 2024

The Area Vice President is responsible for building and managing a team of Area Sales Managers who are leading teams of Strategic Account Leaders selling GitLabs industryleading single application for the full software development lifecycle. The job requires demonstrated progressive second line leadership experience, proven second line sales management experience, and a track record of consistent overachievement of a $20m+ ACV annual quota.

Setup Operations Manager

Company: Check

Location: USA

Posted Dec 03, 2024

The job description is for a Setup Operations Manager role at Check, a company that offers payroll implementation services. The role involves leading a team, optimizing processes, and driving innovation. The company offers a range of benefits, including medical insurance, stock options, and flexible PTO.

Creative Strategy Lead - Global Creative Lab

Company: Spotify

Location: USA

Posted Dec 03, 2024

Spotify is seeking a seasoned Creative Strategist to join their awarded and tenured creative strategy team. The role requires experience working directly with sales teams, clients, and agencies, as well as a deep understanding of the creative strategy process across multiple mediums.

Senior Security Engineer - Infrastructure

Company: Wasabi Technologies

Location: USA

Posted Dec 03, 2024

Wasabi Technologies is a fast-growing company that offers a new class of cloud storage, breaking traditional barriers and boundaries. They are recognized as one of the best places to work in Boston and are looking for a Senior Security Engineer to join their team.

Staff Backend Engineer - Grafana Enterprise Datasources

Company: Grafana Labs

Location: USA

Posted Dec 03, 2024

The job posting is for a remote Staff Software Engineer position in the Enterprise Data Sources squad at Grafana. The team focuses on building new enterprise-grade data source plugins and ensuring seamless customer experiences. The role involves developing and enhancing plugins, collaborating with other squads, and driving innovation. The company values autonomy, collaboration, and enabling decisions over committees and red tape.

Client Operations Coordinator

Company: si

Location: USA

Posted Dec 03, 2024

At SimplyInsured, we are dedicated to simplifying and making health insurance more accessible for small business owners. With over 20,000 customers and major partnerships, we are growing quickly and disrupting the industry. The role of a Client Operations Coordinator involves assisting the Client Onboarding team, resolving eligibility concerns, and ensuring customers are properly enrolled on the SimplyInsured platform. We offer competitive compensation, a values-based culture, and a market-based compensation structure.

Senior Software Engineer III | UI

Company: ExtraHop

Location: USA

Posted Dec 03, 2024

ExtraHop is a company that provides network detection and response technology to help organizations achieve complete visibility and proactive security. They are looking for a skilled Front End Software Engineer III to join their team and help shape the future of cybersecurity.

Accounting Technology Consultant

Company: FloQast

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Accounting Technology Consultant at FloQast, a company that provides accounting workflow automation software. The role involves working closely with a team to deliver solutions to customers, helping them succeed and add value. The company offers competitive compensation, benefits, and a positive work environment.

Manager, Channel Partnerships

Company: Snappy

Location: USA

Posted Dec 03, 2024

The text describes a job opening for a Manager Channel Partnerships position at Snappy, an award-winning gifting platform. The role involves building, managing, and optimizing the company's channel partner network, working closely with cross-functional teams, and developing a comprehensive strategy to grow channel revenue. The successful candidate will have 7+ years of experience in channel partnerships, business development, or a related sales function, with a track record of growing channel revenue. They should have excellent interpersonal and communication skills, be sales-driven, and have a technical skillset proficient in CRM and channel management tools.

Senior Fullstack Engineer (Frontend Leaning)

Company: Updater

Location: USA

Posted Dec 03, 2024

The job posting is looking for a seasoned Senior Fullstack Engineer to join the MoveHQ division. The role involves enhancing the frontend and backend of the move management platform, leading development of new features, optimizing platform performance, and mentoring and developing talent.

Business Analyst

Company: Billtrust

Location: USA

Posted Dec 02, 2024

This job posting is for a Business Analyst position at Billtrust. The role involves documenting functional requirements, technical specifications, and template documentation for customer needs. The candidate should have 3+ years of experience in a Business Analyst or related role, excellent communication skills, and the ability to interact with both technical and non-technical personnel. The expected base salary range is $80,000 - $110,000 annually. Billtrust offers flexible working hours, open PTO, a sabbatical, paid parental leave, opportunities for growth, recognition, and benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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