Outstanding Customer Experience Jobs in USA

573,870 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Senior Analyst - Enterprise Analytics

Company: The Athletic Media Company

Location: USA

Posted Nov 29, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They serve a multifaceted audience with immersive storytelling and a likeminded community of fans. The company is looking for a Data Analytics team member to develop and standardize reporting metrics for enterprise-level strategy.

Data Analyst - Customer Operations

Company: Scribd

Location: USA

Posted Nov 29, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a Data Analyst to join their Customer Support Team, who will analyze support data to understand issues and insights, and improve the overall user experience.

Senior Python Web Developer

Company: Art+Logic

Location: USA

Posted Nov 29, 2024

Art+Logic is looking for senior Python web developers to work on custom software projects. The company values work-life balance, flexibility, and communication. They offer a long-term, open-ended contract with flexible work hours and a competitive rate of $30-$40 per hour.

Associate Director - Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Nov 29, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and its job opening for Associate Director Global Accounts Payable. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

Software Engineer

Company: The Athletic Media Company

Location: USA

Posted Nov 29, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are innovating in the world of journalism and are looking for a full-stack engineer to join their team.

Senior Alliance Partner Director (Partnerships)

Company: Vonage

Location: USA

Posted Nov 29, 2024

The job posting is seeking a highly motivated individual to lead emerging strategic partnerships and support the growing Channel and Alliances team. The ideal candidate will have experience in the SaaS industry and be able to shape the way Vonage goes to market for emerging market partners.

Industry Marketing Lead

Company: Stripe

Location: USA

Posted Nov 29, 2024

The text describes Stripe's infrastructure and suite of APIs, and the role of the Americas Marketing team in fueling the company's expansion across the region. The team is seeking an experienced marketer to drive world-class industry marketing in the Americas region.

Director - Payments Products

Company: Emburse

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Payments Products, responsible for leading the development and execution of payments strategy and product roadmap, ensuring a seamless and innovative experience for customers. The role requires a deep understanding of the payments ecosystem, exceptional leadership skills, and a passion for delivering outstanding product experiences and profitable business outcomes.

Sr. Solutions Consultant

Company: Emburse

Location: USA

Posted Nov 29, 2024

Emburse aims to improve users' lives and businesses by automating manual tasks and providing a simple experience. The company has a diverse customer base and is looking for a Solutions Consultant with experience in selling and implementing financial-oriented technology solutions.

Software Engineering Director (Web)

Company: OfferFit

Location: USA

Posted Nov 29, 2024

OfferFit is seeking a Software Engineering Director to lead the development of a highly scalable SaaS platform for reinforcement learning. The ideal candidate will have experience with JavaScript, TypeScript, and Vue.js, and will be responsible for managing a team of engineers, improving developer experience, and contributing to product vision and strategy.

Director - Channel Programs

Company: Vonage

Location: USA

Posted Nov 29, 2024

The Partner Sales Operations amp Programs Leader position is responsible for delivering channel operations, implementing partner experience insights, and optimizing sales process to improve efficiency and effectiveness. The role collaborates closely with the Channel Chiefs organization to identify and eliminate barriers, and works with top strategic partners to deliver revenue and sales.

Senior Strategic Finance & Operations Manager

Company: Deputy

Location: USA

Posted Nov 29, 2024

Deputy is a global SaaS workforce management company looking for a Senior Manager SFO to provide strategic financial guidance and support the company's growth initiatives.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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