Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

SAR Performance & Resiliency Analysis Engineer (MTS/SMTS)

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for talented engineers to join their team.

Solution Architect

Company: SUSE

Location: Washington DC

Posted Nov 17, 2024

SUSE is a global leader in innovative reliable and secure enterprise open source solutions. They are seeking a Solution Architect to join their Global Sales Productivity organization in San Jose, CA. The ideal candidate will have experience in the software industry, deep understanding of open source software, and strong presentation and communication skills.

BESS System Design Engineer (Senior to Principal)

Company: Energy Vault

Location: Washington DC

Posted Nov 17, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. They are seeking a BESS System Engineer Senior to Principal to manage and optimize design and lead engineering activities for BNest energy storage systems.

Computer Systems Administrator - US Citizenship is Required - 6 month contract

Company: Booker DiMaio, LLC

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a hardware and software installation position in Frederick, MD. The job requires US citizenship and a Public Trust Clearance. The position is a 6-month contract with a 1099 hourly basis. The duties include installing and maintaining computer hardware and software, configuring and troubleshooting systems, and performing security tests and monitoring.

Account Executive - Defense & Federal Sales

Company: Govini

Location: Washington DC

Posted Nov 17, 2024

Govini is seeking a Sales Account Executive to join their growing Sales team. The role involves generating new leads, developing familiarity with Govini offerings, and exceeding sales quota.

Precision Ag Specialist - Ohio

Company: Advanced Agrilytics

Location: Washington DC

Posted Nov 17, 2024

Advanced Agrilytics is seeking a Precision Ag Specialist to join their Ohio Grower Direct team. The role involves providing support to Precision Agronomists and research team, and requires a bachelor's degree and 2 years of experience in agronomy.

FAST Labs - Technology Development Manager - Advanced Cyber/RF Capabilities Transition

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 17, 2024

The job description is for a Technology Development Manager at BAE Systems Electronic Systems. The role involves leading and shaping captures and proposals, collaborating with customers, and developing and transitioning game-changing cyber and RF technologies.

Senior/Staff Software Engineer - Full Stack/Front End

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a frontend engineer to join their team, who has experience with React, CSS, HTML, and TypeScript. The company values simplicity, customer-centricity, and teamwork, and offers competitive compensation and benefits.

Senior/Staff Software Engineer - Backend

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and make data-driven decisions. The company values simplicity, customer-centricity, and teamwork, and offers competitive benefits and a fun work environment.

Escrow Assistant

Company: First American Title

Location: Washington DC

Posted Nov 17, 2024

Pango Group is a people-first company that values its employees and customers. They are looking for an Escrow Assistant to join their team, which will work in a dynamic setting supporting the Escrow team in various ways.

Advanced SAR and MTI Processing and Analysis Engineer - Eng Specialist/Sr Eng Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for experienced engineers to join their team.

Sr. Splunk Engineer

Company: Leidos

Location: Washington DC

Posted Nov 17, 2024

The Department of Homeland Security's Customs and Border Protection (CBP) Security Operations Center (SOC) is seeking a Splunk Engineer to support their cyber security program. The engineer will be responsible for providing overall engineering and administration in supporting a large distributed Splunk environment, analyzing data for anomalies and trends, and building dashboards to highlight key trends.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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