Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Chief Engineer

Company: Mint House

Location: Washington DC

Posted Nov 16, 2024

Mint House is a hospitality company that offers apartment-style hotels with modern amenities. They are looking for a Chief Engineer to oversee the maintenance and upkeep of their new building in Washington DC.

Staff Accountant

Company: Pansophic Learning

Location: Washington DC

Posted Nov 16, 2024

The job posting is for an accounting role at a company called INCORP. The job involves maintaining the general ledger, completing state reporting, and assisting with accounting setup. The company is looking for a candidate with a bachelor's degree in accounting, 3 years of experience, and intermediate to advanced skills in Excel and other Microsoft Office applications.

Senior Associate Data Engineer- Azure Databricks Developer

Company: Publicis Groupe

Location: Washington DC

Posted Nov 16, 2024

Publicis Sapient is a global digital transformation partner looking for a Senior Associate Data Engineer Azure to lead and deliver technical solutions for large-scale digital transformation projects.

Senior Software Engineer (ColdFusion)- Remote

Company: M3USA

Location: Washington DC

Posted Nov 16, 2024

M3 USA is a company that offers digital solutions in healthcare, with a mission to utilize the internet for a healthier world. They are hiring a Senior Software Engineer in ColdFusion to join their team, with a job description that includes developing internal and external data-driven web-based applications, maintaining current documentation, and troubleshooting issues.

Compensation Lead

Company: Red River

Location: Washington DC

Posted Nov 16, 2024

Red River is seeking a Compensation Lead to join their Total Rewards and HR Operations team. The ideal candidate is a strategic thinker with strong analytical skills and excellent communication skills. The Compensation Lead would own compensation and incentive programs, develop and implement comprehensive programs, and ensure compliance with Federal, state, and local laws.

Senior Customer Success Manager

Company: Trellix

Location: Washington DC

Posted Nov 16, 2024

The job description is for a Senior Customer Success Manager at Trellix, a global company redefining the future of cybersecurity. The role involves managing complex customers, ensuring adoption and retention of Trellix products, and driving customer satisfaction and value.

Program/Project Manager - Junior

Company: Syms Strategic Group, LLC (SSG)

Location: Washington DC

Posted Nov 16, 2024

The job posting is seeking a Program/Project Manager for the VA Acquisition Academy. The job requires experience in project management, communication, and problem-solving. The company is an equal opportunity employer and offers a remote position with potential travel.

Portfolio Role: Public Relations Manager

Company: BITKRAFT Ventures

Location: Washington DC

Posted Nov 16, 2024

BITKRAFT Ventures is a venture capital firm that focuses on empowering early-stage founders to actualize their creative vision. They have a diverse global portfolio of startups and are looking for a PR Manager to join their team.

Human Resources Operations and Recruitment Specialist

Company: Pixalate, Inc.

Location: Washington DC

Posted Nov 16, 2024

Pixalate is hiring an Human Resources Operations and Recruitment Specialist to join their growing team in the Washington Area. The role involves sourcing, screening, and interviewing candidates, as well as managing HR processes. The company offers a casual work environment, flexible hours, excellent benefits, and competitive compensation.

2025 Trajectory Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 16, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is hiring a Trajectory Optimization Graduate Intern.

Portfolio Role: Community Manager

Company: BITKRAFT Ventures

Location: Washington DC

Posted Nov 16, 2024

BITKRAFT Ventures is a gaming-focused venture capital firm that empowers early-stage founders to actualize their creative vision. They are looking for a passionate Community Manager to join their team, responsible for maintaining a direct line of communication between players and the development team.

Director of Strategic Growth

Company: NavAide

Location: Washington DC

Posted Nov 16, 2024

The job summary describes a role for a Director of Strategic Growth, responsible for leading growth initiatives across the organization, identifying and executing strategies to expand the company's presence in the Department of Defense and other government sectors.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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