Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

The text promotes IBM Software careers, highlighting opportunities for growth, collaboration with global teams, and roles in technical support. It emphasizes customer satisfaction, problem-solving, and professional development within IBM's innovative environment.

Business Intelligence Analyst

Company: Teach For All

Location: Remote

Posted Dec 26, 2025

This job posting seeks a Business Intelligence Analyst to enhance data tools and support decision-making through data analysis, with a focus on educational impact and global collaboration. The role emphasizes strengthening data systems, creating dashboards, and fostering a data-driven culture across teams. The organization highlights competitive compensation, professional growth opportunities, and a mission to improve educational equity worldwide.

Regional Sales Director

Company: Finite State

Location: Remote

Posted Dec 26, 2025

Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven revenue platform founded in 2014, offers innovative solutions for sales teams. The company seeks experienced software engineers to join their dynamic team, highlighting competitive benefits and a commitment to diversity. Job details emphasize technical leadership, scalable systems, and collaborative innovation.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 27, 2025

The text describes IBM Consulting roles emphasizing collaboration with clients, innovation in technology, career growth opportunities, and the impact of software development on hybrid cloud and AI solutions. It highlights a culture of curiosity, problem-solving, and strategic stakeholder engagement.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 26, 2025

This job description highlights a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through strategic partnerships and technology integration.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven sales platform, seeks experienced engineers to join their innovative team. The role involves developing scalable solutions with competitive benefits and a focus on diversity.

Manager, Technology Sales Leaders - HCLS

Company: IBM

Location: Multiple Cities

Posted Dec 27, 2025

This role involves leading technology sales teams, driving innovation, and fostering collaboration to solve complex business challenges while emphasizing growth, expertise, and impactful client relationships.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Pune, IN

Posted Dec 27, 2025

This role involves collaborating with clients to develop software solutions, requiring a bachelor's degree and expertise in ABAP on HANA. It emphasizes innovation, stakeholder collaboration, and continuous learning through technical development and industry expertise.

アーキテクト(製造領域)

Company: IBM

Location: Osaka, JP

Posted Dec 27, 2025

This role involves collaborating with global clients to drive innovation and manage projects using IBM's technologies, emphasizing career growth and creative problem-solving. The position requires expertise in manufacturing sectors and experience with IT solutions, while offering opportunities for professional development and technological advancement.

Application Developer-Open Source

Company: IBM

Location: Multiple Cities

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration on hybrid cloud and AI projects, innovation, and professional growth. It highlights technical expertise, cross-functional teamwork, and the use of open-source technologies to deliver impactful solutions.

Entry Level Software Developer: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 27, 2025

This job description outlines a Software Developer role involving real-world projects, collaboration with designers and developers, and use of modern web technologies. Responsibilities include Agile development, UI design, and working with APIs and cloud services. Requirements include HTML/CSS/JS proficiency, backend knowledge, and familiarity with tools like Git and cloud platforms.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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