Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Account Manager for Telco

Company: Canonical

Location: Remote

Posted Dec 25, 2025

Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

IBM CIC offers career growth, training, and a supportive culture with opportunities to work on innovative AI projects. The role emphasizes collaboration, skill development, and impactful solutions for clients, while highlighting benefits like flexible working and professional certifications.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's growth opportunities, career advancement potential, and impactful work on a scalable platform. The role involves full-stack engineering, collaboration with cross-functional teams, and contributing to innovative product development. The company emphasizes professional growth, technical challenges, and working with top talent.

Associate Partner - SAP Financial Services

Company: IBM

Location: BARCELONA, ES

Posted Dec 25, 2025

IBM Consulting seeks an SAP Associate Partner to lead SAP-enabled business transformation projects, emphasizing innovation, client collaboration, and career growth opportunities. The role involves driving revenue growth, managing complex SAP implementations, and delivering value through expertise in finance, controlling, and reporting solutions.

Senior Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 25, 2025

This job description outlines a Senior Data Scientist role focused on driving impact through AI and core experience improvements. The position requires analytical expertise, cross-functional collaboration, and leadership in data-driven decision making with competitive compensation in Canada.

Project Management (Delivery Coordinator)

Company: IBM

Location: Philadelphia, US

Posted Dec 25, 2025

This text describes a senior IT project management role at IBM requiring extensive experience in Agile methodologies, team leadership, and technical expertise. The position involves managing complex projects, ensuring quality standards, and collaborating with cross-functional teams. Key responsibilities include risk management, backlog prioritization, and leveraging technologies like Azure DevOps. The role emphasizes autonomy, problem-solving, and influencing organizational outcomes.

Digital Sales Specialist Automation Platform for Italian Market

Company: IBM

Location: Segrate, IT

Posted Dec 25, 2025

IBM offers an exciting fixed-term international assignment in Valencia, Spain, part of their Global Mobility Program. This role provides valuable international experience, career growth, and collaboration opportunities with a supportive team.

Full Stack Engineer Contacts

Company: Calendly

Location: Remote - US

Posted Dec 25, 2025

This job posting highlights Calendly's opportunity for a Full Stack Engineer to contribute to a high-impact platform, accelerate career growth, and work with advanced technologies. The role involves scaling the platform, collaborating with teams, and maintaining best-in-class quality for millions of users.

Senior Frontend Engineer

Company: Arize AI

Location: Remote

Posted Dec 25, 2025

Arize AI, a leading observability platform with $135M funding and 150+ enterprise customers, seeks a Senior Frontend Engineer to build scalable, intuitive AI tools. The role involves React/TypeScript development, collaboration with backend teams, and ensuring reliable workflows.

Senior Solutions Architect

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This text promotes IBM Consulting's career opportunities, emphasizing long-term client relationships, innovative solutions, and professional growth. It outlines the role of a Solution Architect, required expertise, and the company's focus on delivering impactful results through collaboration and technical excellence.

Data Scientist-Artificial Intelligence

Company: IBM

Location: Hyderabad, IN

Posted Dec 25, 2025

This role involves working in IBM's delivery centers to develop AI solutions, requiring Python expertise and data analysis skills, with preferred experience in cloud technologies and data tools like Tableau.

Gerente de RH

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This role involves leading HR strategies, fostering innovation, and managing teams to drive impactful growth within IBM's collaborative environment. The position emphasizes career development, digital transformation, and leveraging technology to create value for clients.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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