Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Storage and Backup Specialist L2

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 25, 2025

This job description outlines the role of a Backup and Storage Admin L2, detailing responsibilities such as troubleshooting storage issues, provisioning systems, implementing disaster recovery solutions, and collaborating with teams. It specifies required education (Bachelor's degree) and technical expertise in storage systems, protocols, and backup tools.

Industry Consultant for Financial Services

Company: IBM

Location: Tokyo, JP

Posted Dec 25, 2025

The text describes a Japanese-speaking job role located in Japan, emphasizing the need to refer to Japanese job details. It outlines requirements with no specified education and mentions technical expertise without explicit positive or negative context.

Technical Business Analyst

Company: IBM

Location: Armonk, US

Posted Dec 25, 2025

This job posting outlines the role of a Technical Business Analyst at IBM Corporation, detailing responsibilities such as gathering requirements, designing solutions, and supporting system changes. It specifies required qualifications including a Masters degree or equivalent, technical expertise with various tools, and a salary range of $150,550 to $197,400 per year.

TLS Reals & Expansion Specialist

Company: IBM

Location: Brookhaven, US

Posted Dec 25, 2025

This job description highlights IBM's Global Sales role, emphasizing collaboration, innovation, and career growth opportunities. It outlines responsibilities like territory management, sales tool proficiency, and client relationship building, while promoting a supportive culture and impactful work environment.

Senior Data Engineer

Company: Nansen.ai

Location: Remote EMEA, Remote Asia

Posted Dec 24, 2025

Nansen is seeking a Senior Data Engineer to enhance their data infrastructure and integrate blockchain analytics. The role involves designing scalable data pipelines, ensuring reliable data flow, and collaborating with cross-functional teams. Key requirements include expertise in ClickHouse, dbt, and Python, along with experience in data engineering best practices.

Member Support Specialist

Company: DISQO

Location: Yerevan

Posted Dec 24, 2025

DISQO promotes a trusted ad measurement platform, offering roles with competitive benefits and a focus on innovation. The company emphasizes growth, collaboration, and diversity, with a remote position available in Yerevan.

Solutions Architect

Company: FireMon

Location: Remote

Posted Dec 24, 2025

The text warns about a phishing attempt impersonating FireMon HR and outlines a Solutions Architect role with responsibilities in customer experience, technical solutions, and business analysis. It lists required skills, preferred experiences, and emphasizes collaboration across teams and technologies.

DevOps Engineer

Company: IBM

Location: Leicester, GB

Posted Dec 25, 2025

IBM CIC offers career growth opportunities in a supportive work environment with innovative projects, extensive training, and benefits like flexible working, certifications, and career development. The role emphasizes DevOps expertise and collaboration with diverse teams to drive technological advancements.

[IBM Japan:iX] Mobile Developer

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This job posting highlights opportunities to develop innovative mobile solutions using advanced technologies, collaborate with IBM's global resources, and grow professionally with career development paths. It emphasizes work-life balance initiatives and international collaboration.

Senior Full Stack Engineer

Company: Teleport

Location: United States

Posted Dec 24, 2025

Teleport emphasizes security, innovation, and empowering engineers with a flexible platform. The company highlights its trusted status among major clients, competitive salaries, and a collaborative culture focused on solving complex challenges while maintaining security and autonomy for employees.

Senior Software Engineer

Company: Mozilla

Location: Remote

Posted Dec 24, 2025

Mozilla's mission is to build an open internet, focusing on privacy and innovation. They offer impactful roles like Senior Software Engineer at AMO, with benefits including competitive pay, remote work, and a commitment to diversity.

Senior Full Stack Engineer

Company: Teleport

Location: United States

Posted Dec 24, 2025

Teleport emphasizes secure, efficient infrastructure access with a focus on engineer empowerment, open-source tools, and a collaborative, flexible work environment. The company highlights its trusted status among major clients, strong valuation, and commitment to innovation through security-first practices and career growth opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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