Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Europe

Posted Dec 13, 2025

FAIRTIQ is seeking a Software Engineer to develop a scalable web service for their growing user base. The role involves building a microservices-based backend, creating a delightful user experience, and collaborating with cross-functional teams. The company emphasizes innovation, remote work flexibility, and professional growth in a dynamic international environment.

Cust Svc Support Rep-Client

Company: labcorp

Location: USA

Posted Dec 13, 2025

Labcorp is seeking a Client Customer Service Support Representative with experience in call centers and healthcare to join their team. The role involves managing calls, resolving claims, and ensuring customer satisfaction. Benefits include remote work, comprehensive insurance, and competitive pay. Applicants will receive consideration without regard to protected characteristics.

Backend Engineer

Company: Docplanner

Location: Italy,Spain

Posted Dec 13, 2025

Tuotempo promotes a innovative healthcare platform with remote work flexibility, emphasizing streamlined operations, frictionless patient experiences, and comprehensive employee benefits. The job description highlights backend engineering opportunities with AI integration and career growth prospects.

Actuary

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 13, 2025

This job description highlights a role in Mobility Analytics at Liberty Mutual, emphasizing opportunities to impact financial results, work with innovative technologies, and contribute to strategic initiatives. The company promotes an inclusive culture with competitive benefits and career growth prospects.

Marketing Automation and Platform Lead

Company: Gametime United

Location: USA

Posted Dec 13, 2025

This job description outlines a role focused on marketing automation and machine learning at Gametime, emphasizing cross-functional collaboration, ML model development, and strategic leadership. It details responsibilities, competencies, and requirements for the position, along with company benefits.

(Senior) Big Data Analyst

Company: InPost

Location: Poland

Posted Dec 13, 2025

InPost Group describes itself as an innovative European out-of-home deliveries company focused on revolutionizing parcel delivery with intelligent lockers. The text outlines a Senior Big Data Analyst role involving data analysis, modeling, and collaboration with cross-functional teams, emphasizing technical skills and agile work environments.

Frontend Software Engineer - GPTN

Company: Canva

Location: China

Posted Dec 13, 2025

Canva, a leading design platform with 220M monthly users, seeks Frontend Engineers to drive growth through innovation and data-driven development. The role involves optimizing user experiences, collaborating with cross-functional teams, and enhancing site performance.

AVP Sales

Company: Zafran.io

Location: USA

Posted Dec 13, 2025

The job description highlights a leadership role in sales growth, company mission to secure cybersecurity, and opportunities in a fast-growing startup environment with a focus on innovation and team development.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Dec 13, 2025

This job offers remote/hybrid roles with growth opportunities, comprehensive benefits, and a chance to impact communities through technology. The position emphasizes problem-solving, technical expertise, and collaboration while highlighting NEC's mission to support public services.

Technical Architect

Company: NECSWS

Location: UK

Posted Dec 13, 2025

NEC Software Solutions offers a Technical Architect role with competitive benefits, emphasizing innovation and impact on public services. The position involves collaborative work with teams, technical design, and project management, while highlighting career growth and a supportive work environment.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Dec 13, 2025

This job description outlines a Sales Engineer role requiring technical expertise and sales skills to bridge technical solutions with client needs. Responsibilities include technical demonstrations, cross-functional collaboration, and driving revenue growth. The position offers remote work in the US, competitive compensation, and benefits like equity and subsidized healthcare.

Customer Success Director (Industrial Vertical)

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing account management, sales growth, and strategic account planning. The company promotes a global inclusive workforce, remote work flexibility, and competitive benefits including healthcare, retirement plans, and paid time off. It positions itself as a leader in background screening solutions with opportunities for career growth and technological innovation.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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