Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Product Manager E Commerce

Company: Ollie

Location: Remote

Posted Dec 09, 2025

Ollie focuses on improving pets' lives through premium pet food and services. They offer a Senior Product Manager role with competitive benefits, emphasizing teamwork and innovation. The company values dogs, courage, and continuous improvement.

Senior Product Manager - Goodnotes for Desktop

Company: Goodnotes

Location: Europe

Posted Dec 09, 2025

The job posting highlights a Senior Product Manager role focused on enhancing desktop experiences for Goodnotes, requiring expertise in productivity apps, cross-platform development, and user-centered design. The interview process includes meetings with leadership and a hands-on assessment.

Government Relations Executive Northeast Midwest Mid Atlantic

Company: Cartwheel

Location: Remote

Posted Dec 09, 2025

Cartwheel is expanding its mental health services for K12 schools, aiming to improve student well-being through early intervention, family engagement, and affordable care. The company seeks passionate individuals to join their mission of helping students thrive.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Dec 09, 2025

Figma seeks an Account Executive MidMarket to drive sales, build relationships, and grow their career. The role offers opportunities for professional development, networking, and a competitive compensation package.

SAP Enterprise Service Management (ESM) Package Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on SAP ESM solutions, emphasizing collaboration with clients, technical expertise, and career growth opportunities. It outlines requirements for experience in SAP implementations, project leadership, and strong communication skills, while promoting a culture of innovation and professional development.

Benefits Analyst

Company: Bennie

Location: Remote

Posted Dec 09, 2025

Bennie is a benefits platform prioritizing employee well-being through technology and services. Core values include optimism, accountability, and work-life balance. The Benefits Analyst role requires Excel skills and a positive attitude.

Legal Technology Consulting Director Discovery and Data Management

Company: Harbor

Location: Remote, United States

Posted Dec 09, 2025

Harbor is hiring a Legal Technology Consulting Director for Discovery and Data Management, seeking candidates with eDiscovery expertise. The remote role offers opportunities to work with Fortune 500 companies and includes a beta feature requiring applicants to mention 'UNPARALLELED' and a specific tag to verify they read the job post.

Application Developer-Microsoft Dynamics 365 Customer Engagement

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in Dynamics CRM and Azure technologies. It outlines role responsibilities, required education, and preferred skills for a consulting position with global impact.

Business Systems Analyst - Finance (AR Automation)

Company: HubSpot

Location: USA

Posted Dec 09, 2025

This job description outlines a Business Systems Analyst role at HubSpot focused on implementing and owning an AR automation platform. The position requires technical expertise in systems configuration, integration, and optimization, along with collaboration across finance, product, and engineering teams. Key responsibilities include system implementation, workflow automation, data analysis, and continuous improvement of AR processes.

Campaign Manager

Company: Buildout

Location: USA

Posted Dec 09, 2025

Buildout is a CRE software company empowering brokers with tools to maximize deal efforts and transform the industry. They seek a autonomous Campaign Manager to drive MQL growth through multichannel marketing, content creation, and analytics. The role offers competitive compensation, remote flexibility, and a supportive team environment with impactful benefits.

PeopleSoft HCM Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a Senior PeopleSoft Administrator role at IBM Consulting, emphasizing long-term client relationships, career growth opportunities, and collaboration with industry visionaries. It highlights the importance of technical expertise in PeopleSoft, cloud technologies, and security compliance, while also showcasing a supportive work environment focused on innovation and professional development.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: Canada

Posted Dec 09, 2025

Saviynt provides identity management solutions, aiding organizations in AI adoption with secure, efficient services. They offer competitive benefits and a positive work environment, emphasizing growth and innovation.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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