Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Solution Architect - IBM Z Ecosystem

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a job posting for a Senior Solution Architect role at IBM Z Ecosystem, emphasizing expertise in IBM Z Mainframe technologies, hybrid cloud, AI, DevOps, and collaboration with business partners to modernize enterprise applications. It outlines technical requirements, preferred qualifications, and responsibilities involving architectural design, client engagement, and technology adoption.

Static Timing Methodology Development for Gate Level Timing Signoff

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM promotes its innovative spirit and global impact through progressive thinking and technological advancements. The text highlights achievements in systems development, AI, and EDA solutions while seeking skilled professionals for challenging roles in cutting-edge hardware design.

Internship: SAP Consultant in Guadalajara, Mexico

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

The text promotes an IBM Consulting internship program offering career growth, technical training, and opportunities to work with global clients. It highlights benefits like skill development, industry expertise, and collaboration with innovative companies, while outlining requirements such as academic performance, SAP knowledge, and language proficiency.

Delivery Project Manager

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

This text promotes a Project Manager role at IBM Technology Expert Labs, emphasizing leadership in complex projects, cross-branding initiatives, and client-centric outcomes. It highlights opportunities for impactful work, collaboration with global teams, and professional growth within a high-performance ecosystem.

SAP Enterprise Service Management (ESM) Package Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a consultant role at IBM requiring SAP ESM expertise, project delivery experience, and collaboration with cross-functional teams. It emphasizes technical skills, client success, and integration of ESM processes with SAP systems.

Power Systems and Cloud Business Leader, ISA

Company: IBM

Location: New Delhi, IN

Posted Dec 09, 2025

The role of a Technology Sales Manager at IBM involves driving team collaboration, building client relationships, and executing complex sales strategies to achieve business growth. The position emphasizes innovation, problem-solving, and leveraging IBM's expertise to deliver integrated solutions across diverse industries.

Application Architect – EHS, Quality & PLM Systems

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This job description outlines an Application Architect role at IBM Consulting, focusing on designing and optimizing enterprise systems for regulated environments. The position offers remote work and collaboration with global clients, emphasizing innovation in hybrid cloud and AI solutions.

Accounts Payable Specialist-Chinese Bilingual

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

IBM's job description emphasizes career growth, innovation, and impactful opportunities. The role involves invoice management, tax validation, and collaboration, with a focus on professional development and contributing to technological advancements.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through technical expertise and cultural development. It highlights opportunities to work with cutting-edge technologies and make meaningful impacts while embracing diverse skills and experiences.

Werkstudent - IT Security (m/f/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights opportunities to join a global consulting organization's Security Leadership Team, gain strategic insights, and advance as an IT Security Consultant. The role involves technical expertise, innovation, and collaboration across public and private sectors, with requirements including bachelor's degrees and fluency in English and German.

Package Consultant-SAP HANA FIN VIM

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role's focus on technical expertise and impactful solutions. It outlines responsibilities, required experience, and preferred skills for consultants working on complex projects with IBM's technology platforms.

SAP Consultant (AIF & Interfaces)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in SAP integration. It highlights the importance of strategic partnerships, technology platforms, and cross-functional teamwork in delivering impactful solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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