Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Java Application Architect – Legacy Modernization

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role as an IBM Application Architect focused on transforming businesses through technical leadership and solving complex problems using advanced technologies. The position requires expertise in Java development, cloud technologies, and collaboration with clients and stakeholders.

Support Engineer

Company: IBM

Location: Noida, IN

Posted Dec 09, 2025

This text promotes an IBM Software career role emphasizing innovation, team collaboration, and professional growth opportunities. It highlights contributions to cloud-native solutions, customer support responsibilities, and required technical expertise for a Support Engineering position with IBM and HashiCorp.

Administrateur systèmes TI

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility emphasizes high-tech manufacturing, employee growth, and competitive benefits. The role involves managing IBM systems and cloud environments, with strict security and eligibility criteria for Canadian citizens.

Consultant-SAP HANA CFIN

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and the impact of implementing innovative technologies. It outlines responsibilities involving system configuration, business process analysis, and solution delivery, while highlighting required skills in financial accounting integration and technical configurations.

Application Developer-Oracle Cloud Integration

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring technical expertise in Oracle databases and APIs. It emphasizes career growth and innovation in a collaborative environment.

Entry Level Product Manager - Global Asset Recovery Services

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

This text promotes an IBM product management internship opportunity emphasizing collaboration, innovation, and growth. It highlights roles in cross-functional teamwork, process optimization, and impactful project contributions while outlining educational and experiential requirements.

Delivery Consultant EPH (Full time)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

The text describes a role at IBM's Expert Labs Global Delivery Center focusing on collaborative problem-solving using AI and automation. It emphasizes technical expertise, adaptability in dynamic environments, and the importance of client-centric solutions with a balance of courage, pragmatism, and technical skills.

Network Deployment Engineer

Company: IBM

Location: Williston, US

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud/AI innovation, and professional growth through technical expertise and creative problem-solving in network infrastructure deployments.

Business Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job posting seeks a detail-oriented Business Analyst with 3.5+ years of experience in process mapping, documentation, and cross-functional collaboration. Key requirements include proficiency in Jira/ServiceNow, Agile methodologies, and data visualization tools like Power BI/Tableau. The role emphasizes analytical skills, communication, and project execution in a team-oriented environment.

SAPコンサルタント

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM Consulting's career opportunities focusing on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through strategic partnerships and technology platforms. It emphasizes curiosity, creativity, and long-term development in a supportive environment.

Application Developer-JD Edwards

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. It outlines responsibilities including software development, system administration, and continuous learning, along with required education and technical expertise. The role highlights opportunities for innovation and impact through IBM's technology platforms and partner ecosystem.

DevOps Engineer

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers a supportive environment with career growth, training, and innovative projects. The role involves DevOps expertise, collaboration with clients, and a focus on continuous learning and security practices.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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