Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Runtimes Development Manager

Company: IBM

Location: Hursley, GB

Posted Dec 09, 2025

This job description outlines a senior Development Manager role requiring leadership of distributed teams, technical expertise in cloud-native technologies, and collaboration across global teams. The position emphasizes strategic alignment, roadmap execution, and talent development in a high-impact lab environment.

BPOプロジェクトチームリーダー

Company: IBM

Location: Kitakyushu, JP

Posted Dec 09, 2025

This job description highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, and career growth opportunities. It outlines requirements for Japanese language proficiency, team leadership experience, and technical skills in BPO projects across industries like finance and procurement.

Application Developer - DevOps

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture. It highlights benefits like training programs, career development, work-life balance, and collaboration with industry leaders. The role involves DevOps expertise and requires leadership in technical initiatives.

Stagiaire DevOps - IBM Client Innovation Center - H/F

Company: IBM

Location: Lille, FR

Posted Dec 09, 2025

IBM's Client Innovation Center provides innovative services and opportunities for international clients, emphasizing teamwork and cutting-edge projects in a supportive environment.

Technical Architect-Red Hat Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Cloud Architect role at IBM Consulting, requiring expertise in Red Hat OpenShift, cloud infrastructure, and certifications. Responsibilities include designing cloud solutions, leading projects, and collaborating with teams. The position emphasizes technical skills in Linux, VMware, and containerization technologies.

Entry Level Technical Support Engineer – Target Process

Company: IBM

Location: Bellevue, US

Posted Dec 09, 2025

This job description outlines a role in IBM Targetprocess's global support team, emphasizing collaboration, customer satisfaction, and technical expertise. The position requires problem-solving skills, cross-functional teamwork, and knowledge of IT environments, with responsibilities spanning customer support, operational management, and relationship building.

Business Analyst

Company: IBM

Location: Singapore, SG

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in SDLC, requirements gathering, communication, and adaptability in dynamic environments.

Package Consultant-Oracle Finance Cloud

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving technical expertise delivery, partnership development, and Oracle application implementation. It specifies requirements for experience with Oracle Cloud, Agile methodologies, and technical skills in areas like PL/SQL and performance tuning.

インダストリーコンサルタント(流通・小売領域)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights opportunities for career growth and innovation in IBM's global client collaborations, emphasizing technological solutions and professional development through partnerships with IBM's technology portfolio.

Data Scientist-Artificial Intelligence

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving AI solution development, collaboration with teams, and technical expertise in Python and data analytics. It details responsibilities, required education, and preferred qualifications for a position focused on data modeling and innovation.

Quality Engineer-Data

Company: IBM

Location: Mysore, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications like a bachelor's degree and SQL proficiency.

Infrastructure Specialist-System Administration

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in Netscaler VPX deployment, GSLB integration, and load balancing. Responsibilities include teamwork, training, and collaboration skills, with a focus on technical proficiency and infrastructure setup.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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