Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Technology Lifecycle Services Internship - Storage

Company: IBM

Location: Heredia, CR

Posted Dec 09, 2025

IBM seeks passionate professionals to contribute to innovative tech solutions, offering growth opportunities in a supportive environment with a focus on problem-solving and collaboration.

Software Developer

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job description outlines a cybersecurity engineer role focused on analytics, data exploitation, and container orchestration technologies. The position requires expertise in Big Data tools, cloud environments, and DevSecOps practices to support IBM's cybersecurity operations.

Technical Architect (AWS) - Platform Consulting

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights IBM's role in driving innovation through hybrid cloud and AI solutions, emphasizing collaboration with clients and partners. It outlines responsibilities as a Lead Architect, focusing on technical leadership and industry-specific implementations. The position offers career growth opportunities and encourages continuous skill development, reflecting IBM's commitment to fostering professional advancement.

IT Lab Tech - Power Card Apprentice

Company: IBM

Location: ROCHESTER, US

Posted Dec 09, 2025

The text describes an IBM apprenticeship program offering hands-on experience, mentorship, and career growth opportunities. It emphasizes learning electrical engineering skills, working with advanced tools, and contributing to innovative projects. The program requires a high school diploma and some technical knowledge, with a structured 12-month training pathway leading to full-time employment eligibility.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in accounting and management, along with educational and experiential requirements for the position.

Application Developer-Oracle eBS

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This role involves collaborating with clients to develop technical solutions, requiring expertise in Oracle ERP systems and Agile methodologies. It emphasizes innovation and partnership in delivering cloud and AI solutions.

Master@IBM Junior Consultant Business Automation (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

MasterIBM offers financial independence, employment contracts, master's degrees at German universities, and career opportunities. The program combines part-time studies with hands-on projects, providing state-of-the-art equipment and personalized development. Applicants with relevant degrees and skills in automation and German/English can apply for a promising career at IBM.

Senior Security Engineer

Company: IBM

Location: Antwerpen, BE

Posted Dec 09, 2025

This job description outlines a Senior Security Engineer role at IBM's Client Innovation Center in Antwerp, emphasizing technical expertise in cybersecurity, collaboration with clients, and requirements such as DevSecOps experience, programming skills, and multilingual proficiency.

Product / Project Management

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's Infrastructure promotes innovation and collaboration, offering roles in hybrid cloud solutions with responsibilities in market analysis and project management. The job emphasizes cross-functional teamwork, client-centric approaches, and growth-oriented opportunities within a dynamic technological landscape.

Data Scientist - Process Mining (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through technical expertise and strategic partnerships. It highlights roles involving data science, machine learning, and agile teamwork, along with required skills and educational qualifications.

Application Architect-Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on innovation, collaboration with global clients, and modernizing integration technologies. It highlights opportunities to work on hybrid cloud and AI solutions while emphasizing technical expertise and strategic partnerships.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This role offers opportunities to work globally with clients, lead innovative projects, and leverage advanced technologies for career growth.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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