Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Physical Design Engineer – Digital Circuit Design MA/MSC Student- Hardware Lab

Company: IBM

Location: Givatayim, IL

Posted Dec 09, 2025

This text describes a job opportunity at IBM's Systems in Israel for an MSc student in Electrical Engineering to join the Physical Design team. It highlights responsibilities involving digital block design, collaboration with global teams, and working with advanced silicon technologies. The role emphasizes innovation, problem-solving, and contributing to next-generation CPU development.

Senior Developer - (Python,Postgres, Bash Scripting, Nodejs And RedHat Openshift, GO)

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Software Developer role for BeekeeperMobileIBM, involving compliance reporting, application modernization through microservices, collaboration with teams, and technical expertise in Python, Postgres, and cloud environments. The position requires a bachelor's degree and experience with specific technologies.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in ABAP, HANA, and DevOps tools while emphasizing collaboration with global clients and strategic technology adoption.

Application Consultant-ServiceNow

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing global collaboration, innovation, and professional growth opportunities. It highlights required and preferred qualifications, technical expertise, and the impact of working with clients through IBM's technology platforms and partner ecosystem.

Contact Center Practitioner (Spanish Speaking)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role at IBM's consulting division, emphasizing opportunities to innovate, solve complex problems, and collaborate with clients. It outlines responsibilities including customer service, case management, and technical expertise, while highlighting required qualifications and a dynamic work environment.

Application Developer-Oracle eBS - Japanese Bilingual

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job posting highlights a role at IBM Consulting involving global client collaboration, Oracle EBS development, Japanese language proficiency (JLPT N3+), and a short-term assignment in Japan. It emphasizes technical expertise, cross-cultural experience, and professional growth opportunities within IBM's innovation ecosystem.

Intermediate Application Developer

Company: IBM

Location: Ottawa, CA

Posted Dec 09, 2025

This job description highlights a career at IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in programming and systems development. It emphasizes collaboration with global clients, strategic partnerships, and career growth opportunities, while outlining eligibility criteria and clearance requirements.

Software Engineer - Quality and Performance – Distributed Systems (Serverless NoSQL Platform)

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights opportunities to innovate and solve complex challenges in AI-powered cloud-native software development. It emphasizes growth, technical expertise, and collaboration in a dynamic environment with global impact.

Application Developer-ServiceNow

Company: IBM

Location: Bhubaneswar, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through technical expertise and certification. It outlines role responsibilities, required education, and technical skills needed for the Associate Developer position.

AI Solution Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and professional growth. It highlights required technical expertise in AI, DevSecOps, and cloud-native tools, along with soft skills like client engagement and teamwork.

Internship SAP Consultant MM

Company: IBM

Location: Vilnius, LT

Posted Dec 09, 2025

The text describes an SAP intern role with responsibilities including SAP module configuration, data migration, user training, and process analysis. It highlights learning opportunities in SAP technologies and collaboration with cross-functional teams, while outlining required skills and preferred experience for the position.

Data Scientist -TS/SCI (FSP)

Company: IBM

Location: Annapolis Junction, US

Posted Dec 09, 2025

The text describes a data scientist role at IBM Consulting with opportunities for impactful work on hybrid cloud and AI projects. It emphasizes collaboration, innovation, and career growth while outlining technical requirements and security clearances needed for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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