Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Data Engineer - Data Integration Intern

Company: IBM

Location: Giza, EG

Posted Dec 23, 2025

IBM Consulting offers a career focused on long-term client relationships and innovation, with opportunities to work on hybrid cloud and AI projects. The role involves data engineering tasks, requiring skills in data pipelines, SQL, and cloud platforms, while emphasizing collaboration and professional growth.

Enterprise Health Specialist

Company: IBM

Location: MADRID, ES

Posted Dec 23, 2025

The text describes an Enterprise Health Specialist role at IBM, focusing on managing occupational health services, compliance with regulations, and supporting employee wellbeing. It outlines responsibilities like medical evaluations, reimbursement processes, and health promotion programs, while detailing educational and experiential requirements for the position.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. Responsibilities include developing data solutions, building pipelines, and working with NoSQL databases. Required skills involve experience with Python/Scala, cloud ecosystems, and certifications in Azure or Data Bricks.

Automation QA Developer (Maternity cover)

Company: IBM

Location: Sofia, BG

Posted Dec 23, 2025

This job opportunity involves QA testing, automation, and modernization efforts with collaboration across teams. The role focuses on improving processes, supporting growth, and contributing to long-term product development.

Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)

Company: IBM

Location: London, GB

Posted Dec 23, 2025

This text describes a job posting for a Customer & Commerce Business Transformation Consultant at IBM Consulting. It outlines the role's responsibilities, required education (Bachelors Degree), preferred qualifications, and expertise in customer commerce transformation, digital transformation, and global team collaboration.

Systems Support Apprentice

Company: IBM

Location: Austin, US

Posted Dec 23, 2025

The IBM apprenticeship program offers opportunities to learn, collaborate with mentors, and gain skills for full-time roles, emphasizing growth and problem-solving.

Back-End Software Developer

Company: IBM

Location: LOWELL, US

Posted Dec 23, 2025

The text describes a Software Developer role at IBM Corporation with responsibilities including backend development, agile practices, automated testing, and microservices architecture. It outlines required qualifications such as a Bachelor's degree in Computer Science and experience with Java, Docker, Kubernetes, and other tools. The position offers a salary range of $178,131 to $190,000 per year with telecommuting options.

Technology Sales Leader - Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 23, 2025

This text describes a Technology Sales Leader role at IBM, emphasizing collaboration, innovation, and career growth opportunities. It highlights responsibilities such as driving technology strategy, client engagement, and sales execution, while showcasing IBM's commitment to digital transformation and making a global impact.

Application Developer-ServiceNow

Company: IBM

Location: Gurgaon, IN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, strategic partnerships, and opportunities for professional growth through technology development and stakeholder engagement.

AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture with benefits like training programs, flexible work arrangements, and career development. It highlights collaboration on impactful projects and a commitment to diversity and work-life balance.

Data Engineer DBT

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The job description highlights opportunities to innovate, collaborate on complex projects, and work with cutting-edge technologies like DBT and Snowflake. It emphasizes problem-solving, data engineering expertise, and contributing to impactful solutions in a dynamic environment.

Technical Project Manager - CIO Hybrid Cloud Infrastructure and Networks (HCIN)

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job posting outlines a Project Manager role within the CIO Hybrid Cloud Infrastructure team, requiring expertise in network engineering, agile methodologies, and vendor management. The position emphasizes collaboration, technical knowledge, and compliance with global initiatives, with preferred qualifications including Agile tools proficiency and innovative problem-solving skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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