Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is a patient-centered clinical-stage biopharmaceutical company developing cell therapies for autoimmune diseases. They seek an Executive Director for Patient Advocacy to lead strategic relationships with patient organizations, drive awareness, and shape patient-centric policies. The role involves cross-functional collaboration, community engagement, and compliance with regulations, with a competitive salary range of $275K-$300K.

Quality Engineer-Data

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, innovation, and collaboration skills. It lists required qualifications like SQL and Azure Databricks experience, along with preferred communication abilities.

Medical Affairs Writer Contract

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics seeks a Medical Affairs Writer to develop scientific publications and communications for cell therapy innovations. The role requires expertise in medical writing, collaboration with cross-functional teams, and compliance with publication standards. Applicants must mention 'BLESSING' and the tag RMTQyLjE4MC4zMS4xMjE=.

SEC Reporting Manager

Company: HighLevel

Location: United States

Posted Dec 23, 2025

HighLevel seeks an SEC Reporting Manager to handle public company filings, with expertise in GAAP and SEC regulations. The role involves process improvements and collaboration across teams. Apply with 'ENDORSING' and the tag.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment. The role involves building relationships with patient organizations, advancing clinical strategies, and promoting patient-centric policies. The position offers remote work with travel and a competitive salary range of $275K-$300K.

Managing Director AMER Advertising Solutions

Company: Kochava

Location: United States

Posted Dec 23, 2025

Kochava offers a unified platform for advertisers and publishers, focusing on measurement and attribution. They're seeking a Managing Director to lead sales in the Americas, emphasizing growth and innovation. The company values diversity and inclusion.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Vice President Commercial & Channel Sales

Company: DNSFilter

Location: Remote

Posted Dec 23, 2025

DNSFilter emphasizes customer protection and innovation, seeking a VP to drive growth through sales leadership and channel strategy, fostering a culture of accountability and performance.

Associate Medical Writer

Company: Precision AQ

Location: Remote, United States

Posted Dec 23, 2025

This job description outlines the responsibilities of an Associate Medical Writer, including supporting clinical services teams, developing medically accurate content, conducting literature reviews, and adhering to company guidelines. The role requires collaboration with stakeholders and compliance with regulatory standards.

Web Analyst Web Data and Analytics

Company: Best Egg

Location: Remote / Flexible

Posted Dec 23, 2025

Best Egg is a market-leading financial platform focused on building financial confidence through innovative solutions and tools. The company is acquiring Barclays to expand its resources and global reach, offering competitive benefits, growth opportunities, and a collaborative culture. The role of a Web Analyst involves data analysis, reporting, and supporting business strategies with tools like Tealium and Mode.

Junior Account Manager

Company: Unlimited Technology

Location: Remote

Posted Dec 23, 2025

Unlimited Technology emphasizes core values and innovation, offering rewarding careers with cutting-edge technology. They seek a Sales Account Manager to drive growth and customer satisfaction through strategic sales and account management.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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