Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Package Consultant-Salesforce

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines role responsibilities, required skills, and the importance of consultative expertise to achieve business results.

SAP UI5/Fiori Developer

Company: IBM

Location: Giza, EG

Posted Dec 23, 2025

This job description outlines a role in SAP Fiori development requiring expertise in SAPUI5, OData services, and collaboration with cross-functional teams. It emphasizes technical skills, problem-solving abilities, and adaptability to work with global clients and emerging technologies.

Senior Product Manager

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description outlines a Senior Product Manager role requiring strategic leadership, technical expertise in data platforms, and cross-functional collaboration. It emphasizes experience with enterprise systems, financial modeling, and platform modernization while detailing responsibilities such as defining product vision and aligning teams.

Application Developer-Cloud FullStack

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 23, 2025

IBM Consulting offers career opportunities focused on client collaboration, cloud and AI innovation, and professional growth. The role involves developing cloud applications, working with senior teams, and leveraging DevOps tools to drive impactful solutions.

SMPO Services Sales Specialist

Company: IBM

Location: No City, CA

Posted Dec 23, 2025

The text describes a job role for an SMPO Services Sales Specialist, outlining responsibilities such as developing solution strategies, collaborating with cross-functional teams, and meeting sales targets. It lists required qualifications including education, sales experience, and technical expertise.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This role involves software development, stakeholder collaboration, and driving innovation in hybrid cloud and AI projects for global clients. The position emphasizes technical expertise, continuous learning, and working with strategic partners to deliver impactful solutions.

Data Engineer-Data Integration

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting's delivery centers focusing on technical expertise in data warehousing, cloud technologies, and programming skills. It lists required qualifications including a bachelor's degree and preferred master's degree, along with technical proficiencies in tools like Informatica and Unix scripting.

SAP Concur Project Manager - Testing and Cutover

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes IBM Consulting's career opportunities emphasizing long-term client relationships, innovation, and professional growth. It outlines a project manager role with responsibilities for testing strategies, cutover plans, and client collaboration, requiring strong leadership and technical expertise in SAP Concur implementations.

Industry Consultant-Industry.Banking

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting involving technical expertise in fraud management and enterprise solutions. Responsibilities include designing rules, coding, and testing platforms, with requirements of a bachelor's degree, 23 years of experience, and proficiency in Java and web technologies.

Data Engineer-Data Integration

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Software Developer role at IBM involving data analysis, collaboration with teams, and technical expertise in data integration. Responsibilities include predictive modeling, enterprise search applications, and Agile teamwork. Required skills involve ETL processes and Ab Initio tools, with preferred qualifications including a Master's degree and strong communication abilities.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring expertise in software development, collaboration, and technical skills. The position emphasizes innovation, stakeholder engagement, and proficiency in technologies like GoLang, microservices, and cloud platforms.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This role involves collaborating with global clients to drive digital transformation using agile methods and AI. It emphasizes career growth, mentorship, and innovative problem-solving in a supportive environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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