Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

【東京】AWSプロジェクトマネージャー

Company: IBM

Location: Tokyo, JP

Posted Dec 23, 2025

This job description highlights a project management role at IBM focusing on AWS-based system development, client collaboration, and technological innovation. It emphasizes career growth opportunities, professional development, and the use of IBM's technology portfolio to drive business transformation.

Solution Architect

Company: IBM

Location: Houston, US

Posted Dec 23, 2025

The text describes a senior technical leadership role at IBM emphasizing innovation, strategic problem-solving, and impactful organizational change. It highlights responsibilities such as defining system architectures, leading technical decisions, and driving business outcomes through advanced analytics and technology adoption. Required expertise includes Databricks ecosystem proficiency, data governance, and consulting leadership skills with a focus on delivering measurable business results.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. Responsibilities include developing data solutions, building pipelines, and working with cloud ecosystems. Required skills involve experience with Python/Scala, SQL, and tools such as Kafka and DataBricks.

Data Engineer-Data Warehouse

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job description outlines a role in IBM's delivery centers focusing on technical expertise, ETL workflows, and Agile methodologies. Responsibilities include system analysis, data modeling, and production support. Requirements emphasize technical skills, teamwork, and continuous learning.

Select Horizon Technology Sales Leader

Company: IBM

Location: Tokyo, JP

Posted Dec 23, 2025

This job posting highlights IBM's global sales role focusing on innovation, collaboration, and digital transformation. The position requires Japanese-speaking skills and emphasizes strategic thinking, relationship-building, and technology expertise. It offers opportunities for career growth and impactful business solutions across industries.

Delivery Consultant - zLinux

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights technical expertise, cross-functional teamwork, and opportunities to work on complex projects with global teams.

Back-end Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 23, 2025

The text describes a developer role involving feature development, code reviews, collaboration with cross-functional teams, maintaining services, documentation, and required expertise in technologies like TypeScript, Node.js, and cloud platforms. It emphasizes Agile methodologies and continuous learning.

Package Consultant-SAP HANA EPM

Company: IBM

Location: Shanghai, CN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on collaborative client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights roles involving SAP expertise, strategic problem-solving, and technology integration across industries.

Technical Solution Architect

Company: IBM

Location: Armonk, US

Posted Dec 23, 2025

This job posting outlines a Technical Solution Architect role requiring a Bachelor's degree and experience with specific technologies. It details responsibilities, required skills, and a salary range of $150,550 to $194,500 per year.

Government and Policy Affairs Manager

Company: IBM

Location: CANBERRA, AU

Posted Dec 23, 2025

The text describes IBM's Legal Regulatory Affairs role, emphasizing innovation, integrity, and global collaboration. It outlines responsibilities involving government relations, policy influence, and supporting business growth through technology and compliance. Required qualifications include a bachelor's degree and expertise in government relations, with preferred skills in policy development and IT trends.

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This role involves collaborating with global clients to drive digital transformation using agile methods and AI. It emphasizes long-term growth, innovation, and impactful solutions through strategic partnerships and technology platforms.

Senior AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

IBM CIC offers extensive career growth, training, and a supportive work environment with benefits like flexible working and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages