Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Information Security Specialist (German-speaking)

Company: Secfix

Location: Remote

Posted Dec 07, 2025

Secfix is hiring a Information Security Specialist to support customers from the DACH region. The role involves owning the security and compliance lifecycle, acting as a trusted advisor, improving processes, collaborating across teams, and contributing to a new AI product. Secfix offers generous equity, benefits, 100% remote work, and a chance to grow with a smart, fun, dedicated team.

Business Transformation Consultant-HR Reinvention

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI solutions, and career growth opportunities. It emphasizes collaboration with industry visionaries, strategic technology platforms, and a culture of continuous learning and empathy.

Manager – Financial Planning & Analysis (FP&A)

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

This job description highlights a role in financial planning and analysis at IBM Consulting, emphasizing collaboration, innovation, and career growth opportunities. The position involves financial modeling, data analysis, and process improvement using advanced tools like AI and BI platforms. The company promotes a culture of empathy, continuous learning, and impactful client partnerships.

Senior Software Engineer - HashiCorp Terraform Search

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

This job description highlights opportunities to work on IBM's Infrastructure Cloud, collaborating with teams to develop cloud-native solutions. The role involves designing features, ensuring quality, and working with distributed systems, emphasizing technical expertise and cloud-native principles.

Associate System Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

This job description highlights opportunities to work on hybrid cloud and AI projects with global clients, emphasizing collaboration, technical expertise, and innovation. It outlines responsibilities including software development, problem-solving, and stakeholder engagement, along with educational and skill requirements for the role.

Intern 2026: AI Platform Research Scientist

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text describes IBM Research's focus on innovation and problem-solving in technology development. It outlines roles involving AI and machine learning research, requiring expertise in software development and cloud computing. The position emphasizes collaboration and advancing AI platforms through research and engineering efforts.

Technical Due Diligence Consultant

Company: Crosslake Technologies LLC

Location: Remote

Posted Dec 07, 2025

This text outlines Crosslake's mission to support technology innovation through strategic consulting, emphasizing their proactive approach to technology governance and collaboration with clients. It highlights core values like service, curiosity, and creativity while detailing job responsibilities and requirements for software professionals.

Project Manager - Financial Services

Company: IBM

Location: Leicester, GB

Posted Dec 07, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek an experienced Project Manager with financial services background to lead cross-functional teams and deliver projects within scope, cost, and timelines.

Director - Product Marketing

Company: Agerpoint

Location: Remote

Posted Dec 07, 2025

Agerpoint is a company that uses advanced AI and data fusion to capture, analyze, and manage field data for agriculture and environmental conservation. Their Agerpoint Capture app turns smartphones into data acquisition tools, and their AInative data platform integrates various data sources to produce precise digital twins and analytics. The company aims to enhance food security, safeguard natural ecosystems, and combat climate change through data-driven solutions.

Application Developer-Cloud Fullstack

Company: IBM

Location: Hyderabad, IN

Posted Dec 07, 2025

The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. The role involves software development, collaboration with stakeholders, and continuous learning. Required skills include Spring Boot, Quarkus, Kubernetes, RDBMS, microservices, and CI/CD.

Application Developer Intern

Company: IBM

Location: Vilnius, LT

Posted Dec 07, 2025

The text describes the role of software developers at IBM, highlighting their importance in delivering industry-leading solutions. It also provides details about the IBM CIC Baltic Client Innovation Center in Vilnius, focusing on hybrid cloud transformation. The internship role involves developing, implementing, and testing software solutions, collaborating with team members, and continuous learning.

Project Administrator-Project Support - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text is a job description for a project administrator role at IBM Consulting. It outlines the responsibilities, required education, technical expertise, and preferred experience for the position. The role involves project support, communication, contract management, and administrative tasks. Fluency in Japanese and the ability to work in various IBM locations are required.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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