Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Cloud Partner Manager

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text is a job description for a Global Cloud Partner Development Manager role at HashiCorp, which is now part of IBM. The role involves driving global partnership strategy with key cloud partners like AWS, Azure, and Google. The position requires strong sales and marketing skills, strategic thinking, and the ability to build relationships with CSP partners to accelerate cloud growth and achieve revenue targets.

Application Developer - Experience Fullstack

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 07, 2025

The role is a Software Developer position at IBM Consulting Client Innovation Centers Delivery Centers. The responsibilities include software design, development, testing, and support for hybrid cloud and AI solutions. Required skills include Angular, NodeJS, SQL, and English proficiency.

Package Consultant-SuccessFactors Core HR

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves leading a team of technical sales experts, collaborating with IBM and partner sales teams, and maximizing the use of IBM's technology resources. The position requires strong technical skills in recruiting data models, onboarding, and implementation experience, as well as excellent communication and interpersonal skills.

SAP EAM ASSET Information Package Consultant Lead

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The job description outlines the role of an experienced SAP consultant at IBM Global Business Services, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, extensive experience in Plant Maintenance modules, and strong leadership, communication, and problem-solving skills.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client SLAs. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain. Preferred skills include proficiency in MS Office and ERP software, the ability to work under tight timelines, and a commitment to continuous learning.

Package Specialist-SAP Cloud Integration

Company: IBM

Location: Pune, IN

Posted Dec 07, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication and interpersonal skills, a bachelor's degree, and 5-7 years of experience in SAP CPI. Responsibilities include managing configurations, writing specifications, conducting testing, and supporting data migration activities.

Software developer (Maternity cover)

Company: IBM

Location: Sofia, BG

Posted Dec 07, 2025

The job posting is for a skilled Software Developer to join the webMethods Development team in Sofia for a maternity cover position. The role involves designing, implementing, and maintaining Java-based backend components, collaborating with team members, participating in code reviews and testing, and working with containerization and orchestration tools.

IBM MaaS360 Digital Sales Specialist-Telco

Company: IBM

Location: Austin, US

Posted Dec 07, 2025

The text describes the role of an IBM MaaS360 Digital Sales Specialist in the Telco industry. It highlights the importance of excellent onboarding, continuous learning, and a collaborative sales environment. The role involves owning business development, generating leads, managing sales engagement activities, and achieving KPIs tied to territory growth and partner success.

Package Specialist-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication and interpersonal skills, a relevant degree, and experience in SAP CPI, configuration management, testing, and data migration.

HR & Talent Technology Intern

Company: IBM

Location: Singapore, SG

Posted Dec 07, 2025

IBM Consulting Business Applications HR Technology in Singapore is opening a paid internship program for HR and Talent Technology Consultants. The program offers training, real consulting projects, and exposure to the latest technologies like AI and Chatbot. It aims to help interns build their careers and potentially join future graduate programs.

Product Management Professional 2026

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 07, 2025

The role of a Product Manager at IBM involves navigating customer outcomes, collaborating with multiple teams, and contributing to the success of IBM Z and LinuxONE products. The position requires a Bachelor's degree, experience in product management, agile practices, design thinking, and strong communication skills.

AWSインフラエンジニア

Company: IBM

Location: Tokyo, JP

Posted Dec 07, 2025

This role involves designing AWS cloud architectures, collaborating with clients, and leveraging IBM's technologies for innovation and career growth. The position emphasizes technical leadership, problem-solving, and utilizing advanced tools like Red Hat and AWS to deliver impactful solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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