Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Machine Learning Engineer - Search and Answers

Company: Reddit

Location: Remote

Posted Dec 05, 2025

Reddit is a large online community with over 100,000 active communities and 101 million daily active users. The Search and Answers team focuses on delivering relevant results and recommendations through search and AI-powered products like Reddit Answers. The company is offering a remote-friendly role for Machine Learning Engineers to work on search retrieval, ranking models, query understanding, and generative AI workflows.

AI Solutions Director

Company: Nearform

Location: Ireland

Posted Dec 05, 2025

Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.

Senior Software Engineer

Company: Cloudbeds

Location: Remote

Posted Dec 05, 2025

The job posting is for a Senior Software Engineer position at Cloudbeds, a company on a mission to power every property in the world. The role involves designing and delivering core features for customers, working with the Product team and other engineers to deliver high-scale, performant features rapidly. The ideal candidate should have experience with PHP or Java, relational databases, event-driven microservices, REST APIs, and secure software engineering concerns. The company values teamwork, time management, and data-driven decision-making.

Software Engineer - Python - Cloud - graduate level

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is hiring a Software Engineer to develop, test, and release improvements to Ubuntu on public clouds. The role requires quality-oriented software engineering in Python, experience with Ubuntu Linux systems administration, and a passion for the Ubuntu project and its values.

Sourcing & Production Specialist | Chinese Speaking

Company: Trafilea

Location: USA

Posted Dec 05, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Specialist to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

Senior Product Designer - Benefits

Company: Gusto, Inc.

Location: Canada

Posted Dec 05, 2025

Gusto is hiring a Senior Product Designer to design agentic benefits experiences using AI. The role involves shaping AI-powered experiences, partnering with cross-functional teams, and leading design across multiple surfaces. Gusto is an AInative company focused on creating intelligent, human-centered experiences for small businesses.

AI Architect

Company: Daxko

Location: Remote

Posted Dec 05, 2025

Daxko is a company that focuses on powering wellness to improve lives by providing solutions for health and wellness facilities. They are seeking an AI Architect to define their vision, lead architectural strategy, and integrate AI into their products and platforms. The role involves setting the companywide AI architecture blueprint, establishing best practices, driving strategy, enabling reusability, collaborating with cross-functional teams, championing governance, innovating, educating, and representing the company externally.

Senior Full-Stack Engineer

Company: Red Cell Partners

Location: Remote

Posted Dec 05, 2025

The role is for a Red Cell FullStack Software Engineer to design and develop the founding codebase for early-stage incubation companies. The role involves collaborating with cross-functional teams, building rapid prototypes, designing robust application frontends, and maintaining websites using Webflow and WordPress. The ideal candidate has 5+ years of full-stack experience, knowledge of frontend technologies, cloud-based solutions, and database systems.

Senior Product Marketing Manager - Inky

Company: Kraken

Location: Remote

Posted Dec 05, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Lead Product Marketing Manager role involves driving product marketing strategy, GTM execution, campaign leadership, lifecycle marketing, product positioning, cross-functional collaboration, performance measurement, and thought leadership.

Senior Software Engineer (Backend)

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical seeks a Senior Staff Lead Engineer to shape open-source collaboration. The role involves architecting systems, mentoring teams, and traveling globally. Benefits include remote work, learning budgets, and competitive compensation.

Sr. Fullstack Engineer II - Khan Kids

Company: Khan Academy

Location: USA

Posted Dec 05, 2025

Khan Academy seeks a Senior Software Engineer to build educational tools, offering competitive salaries, remote flexibility, and a mission-driven environment. The role involves fullstack development for educational platforms with opportunities to impact global learning.

Enterprise Project Manager

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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