Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Partner Marketing Manager, Co-Marketing

Company: Webflow

Location: USA

Posted Dec 05, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Marketing Manager to develop joint go-to-market plans with partners, design and execute comarketing programs, and manage Marketing Development Funds. The role requires 3+ years of B2B marketing experience in partner channel or comarketing in SaaS.

Fullstack Product Software Engineer - Core Web Experience

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

The Core Web Experience team is working on integrating Dash's AI capabilities into the FSS product to enhance user engagement and simplify core jobs like search and file actions. The role involves full-stack development, cross-functional collaboration, and innovation to build a reliable and performant foundation for Dropbox.

Principal Technical Program Manager

Company: Unqork

Location: Germany

Posted Dec 05, 2025

The text highlights Unqork's capabilities in empowering enterprises through AI-native applications, reducing technical debt, and driving digital transformation for major clients like Allianz. It emphasizes innovation, security, and collaboration in complex enterprise projects.

Match Lead

Company: Genius Sports

Location: Bulgaria

Posted Dec 05, 2025

The text promotes Genius Sports' Match Lead role, highlighting opportunities to shape sports data operations, deliver immersive fan experiences, and contribute to global engagement. It emphasizes skills like attention to detail, teamwork, and football expertise, while showcasing company benefits including competitive compensation, hybrid work models, and a focus on inclusivity and employee growth.

Manager - Corporate Sales

Company: HubSpot

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.

Marketing Manager

Company: Mozilla

Location: USA

Posted Dec 05, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity platform Thunderbird. They are seeking a Marketing Manager to grow the Thunderbird brand through multichannel campaigns, content creation, and partnerships. The role requires 8+ years of tech marketing experience, email marketing expertise, and strong storytelling skills.

Senior Security Advisor - Privileged Access Management (PAM)

Company: GuidePoint Security

Location: USA

Posted Dec 05, 2025

The text describes the duties and responsibilities of a role focused on providing advisory value to customers through Privileged Access Management (PAM) solutions. It outlines the ideal candidate's qualifications, including extensive experience with leading PAM vendors, technical skills, and project management abilities. Preferred qualifications include relevant certifications and advanced degrees.

Partner Marketing Manager

Company: Telnyx

Location: USA

Posted Dec 05, 2025

Telnyx is hiring a Pipeline Architect and first full-time Partner Marketing Manager to build a revenue engine from the ground up. The role involves activating partners to create opportunities, executing high-impact co-marketing initiatives, and building the foundation for scale. The ideal candidate is a revenue marketer with experience in partner/channel marketing, a builder who thrives in ambiguity, a storyteller and simplifier, and data-obsessed.

Senior MacOS Engineer

Company: Goodnotes

Location: Europe,Asia

Posted Dec 05, 2025

The text describes the values and mission of Goodnotes, a company that builds Mac desktop and iPad apps for notes capture and presentation. They are looking for a Senior macOS Engineer to help build and refine their native desktop experience, collaborating with cross-functional teams. The role involves building mission-critical services, architecting scalable solutions, implementing elegant solutions, and continuously improving development practices. The company values learning, growth, and user obsession.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 05, 2025

This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.

Senior Solutions Architect

Company: Grafana Labs

Location: UK

Posted Dec 05, 2025

Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate will have extensive experience with observability technologies, strong communication skills, and a passion for helping customers succeed.

Social Media Manager (Portuguese Speaking)

Company: Flo Health

Location: Brazil

Posted Dec 05, 2025

The text describes a job posting seeking a Portuguese-speaking freelance content creator based in Brazil with expertise in social media content creation, community management, and production leadership. It outlines key responsibilities, required skills, and contract details for a part-time freelance position.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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