Outstanding Customer Experience Jobs
1,748,804 open positions · Updated daily
Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.
Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.
Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AIβdriven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.
Senior Machine Learning Engineer (R&D)
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a self-starting Full Stack ML Engineer to join a venture studio engineering team. The position involves rapidly prototyping and developing tools, visualizations, and products to empower researchers and entrepreneurs to build AI-driven startups. The ideal candidate should have deep expertise in machine learning, proficiency across the full stack, and the ability to work independently in a fast-paced environment.
Director, Software Engineering - Product Platform
Company: Figma
Location: Remote
Posted Dec 05, 2025
The text is a job posting for a Director of Engineering for Product Platform at Figma. The role involves leading an engineering organization, defining the roadmap and technical strategy for critical product infrastructure, and building a healthy, scalable, and inclusive engineering team. Figma values diversity and inclusion, and offers competitive compensation and benefits.
Director of Operations
Company: Ueni Ltd
Location: Remote
Posted Dec 05, 2025
UENI is a company that provides done-for-you website building and digital marketing services to small businesses worldwide. They are seeking a hands-on Director of Operations to lead and scale their service delivery, focusing on operational efficiency, process improvements, and customer experience. The role requires experience in leading operations in a tech-enabled services or SaaS environment, managing fulfillment and customer-facing teams, and driving implementation of new tools and automation.
IT and Security Operations Specialist
Company: Found
Location: USA
Posted Dec 05, 2025
Found is seeking an IT & Security Operations Specialist to build core systems, manage SOC 2 compliance, and enhance security while offering competitive salaries, equity, remote work, and comprehensive benefits.
Senior PHP Developer
Company: Prezly
Location: Remote
Posted Dec 05, 2025
Prezly is seeking a backend developer with 3+ years of experience in PHP and Symfony to join their remote team. The role involves working closely with a product designer, founders, and builders to create high-quality, inclusive user experiences for communication experts worldwide. The company offers competitive salary, office budget, flexible hours, paid time off, and support for individual needs.
Senior Software Engineer | Cloud
Company: ExtraHop
Location: Remote
Posted Dec 05, 2025
The Sr Software Engineer position at Cloud Services team involves building a fault-resilient, highly available, and customer-centric platform. The role requires designing, developing, and maintaining services in Go and Python, leading agile development processes, and providing technical leadership. The ideal candidate should have 7+ years of backend development experience, strong knowledge of Go or Python, and experience in building and scaling distributed systems.
Enterprise Account Executive - Symmetry
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2025
Symmetry Software is a payroll infrastructure company that powers paychecks for over 64 million workers annually. They offer integrated payroll tax APIs and software tools to help companies with tax compliance and building payroll applications. The Account Manager role involves nurturing customer relationships, guiding growth, and collaborating with various teams to deliver value and maintain Symmetry's reputation for excellence.
Sr. Technical Program Manager
Company: iHerb
Location: USA
Posted Dec 05, 2025
The Technical Project Manager role involves building trusted relationships, managing SAP workstreams, and ensuring project success. The ideal candidate has international experience, technical knowledge of SAP systems, and strong project management skills. The role requires effective communication, leadership, and the ability to inspire project team members.
Deal Desk Analyst
Company: Twilio
Location: Canada
Posted Dec 05, 2025
Twilio is hiring a Deal Desk Analyst to support their NAMER Go-to-Market motion. The role involves establishing relationships with various teams, ensuring deal momentum, providing customer service, and supporting the sales team. The ideal candidate should have a degree or relevant experience, advanced Excel skills, and a self-starter attitude.
Senior Solutions Architect
Company: Grafana Labs
Location: Germany
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate should have experience with observability technologies, Kubernetes, cloud platforms, and excellent communication skills.
Account Executive - Startups
Company: Mercury
Location: Remote
Posted Dec 05, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, partnering with the SDR team, identifying new lead sources, converting signups into long-term champions, managing high-velocity sales cycles, collaborating with the Relationship Management team, working cross-functionally with the Partnerships team, and translating customer feedback into product development insights.
Enterprise Account Executive
Company: Twilio
Location: Singapore
Posted Dec 05, 2025
Twilio is seeking a New Business Enterprise Account Executive to join their rapidly growing team. The role involves prospecting, solution selling, and acquiring G2K Enterprise accounts in various industries in China. The position requires strong interpersonal and communication skills, analytical account development strategy, and the ability to influence and build effective working relationships.