Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Search & Discovery Marketing Manager for SEO/GEO

Company: Blackbaud

Location: USA

Posted Dec 19, 2025

This text promotes a Search & Discovery Manager role at Blackbaud, emphasizing AI-driven strategies, SEO optimization, and cross-functional collaboration. It highlights innovation in search visibility, structured data, and AI model alignment while showcasing the company's remote-first culture and benefits.

Mortgage Underwriting Specialist

Company: Vesta

Location: USA

Posted Dec 19, 2025

The text discusses Vesta's mission to modernize the mortgage industry by replacing outdated systems with a next-generation platform. It highlights the company's founding team experience, significant funding, and the role's focus on automation and digital transformation. The tone is optimistic about creating industry-changing solutions for financial institutions and customers.

Customer Service Support Representative

Company: labcorp

Location: USA

Posted Dec 19, 2025

LabCorp offers a remote Customer Service role with competitive pay ($18-$21/hr), comprehensive benefits, and a focus on customer satisfaction. The position includes training, flexibility, and opportunities for growth in a supportive environment.

ServiceNow System Administrator

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

This job posting outlines a ServiceNow administrator role requiring Secret clearance and 5+ years of experience. It offers a competitive salary range of $92k-$153k and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Business Development Representative

Company: Zapier

Location: North America

Posted Dec 19, 2025

Zapier is hiring Business Development Representatives to build outbound pipeline using AI tools responsibly. The role involves generating qualified leads, educating prospects on automation, and optimizing outreach strategies. The company emphasizes diversity, remote work, and a nonstandard application process with feedback loops throughout the hiring journey.

Account Executive - Federal

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks an Account Executive for federal civilian government sales with responsibilities including sales strategy, relationship building, and contract management. The role offers remote work in the US, competitive compensation between $220k-$300k, equity, and benefits like unlimited PTO and subsidized healthcare.

Application Support Engineer (Tier 3)

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a Tier 3 Application Support Engineer role with responsibilities including after-hours support, system troubleshooting, and collaboration with teams. The position requires extensive technical experience and offers a competitive salary range.

Sr. Software Engineer - Data Platform

Company: Visa

Location: Brazil

Posted Dec 19, 2025

Pismo is a technology company providing banking and financial infrastructure solutions, collaborating with Visa to address technological challenges for banks and fintech firms. The company offers a cloud-based platform for scalable financial product development with global operations and seeks remote software engineers with expertise in distributed systems and cloud computing.

Partner Solutions Specialist - Fusion

Company: Autodesk

Location: UK,Spain,EMEA

Posted Dec 19, 2025

The job posting highlights a high-impact role in expanding Autodesk's Fusion Cloud ecosystem, requiring expertise in partner sales and manufacturing workflows. It emphasizes growth, innovation, and collaboration across regions while showcasing the company's culture of curiosity and global scale.

Account Executive - Sales

Company: AlphaPoint

Location: Latin America

Posted Dec 19, 2025

AlphaPoint, a fintech company, enables global digital asset markets. The Account Executive role involves sales growth, strategic planning, and tech sales experience with competitive compensation.

Growald Climate Fund - Manager, Executive Office

Company: NRG Consulting Group

Location: USA

Posted Dec 19, 2025

This job posting outlines a Position Manager Executive Office role at Growald Climate Fund, detailing responsibilities such as supporting the CEO, managing workflows, and coordinating communications. It highlights requirements like 5+ years of executive support experience and benefits including flexible work policies, competitive salaries, and comprehensive healthcare.

Project Manager - Paid Social

Company: Talent Hackers

Location: Nigeria

Posted Dec 19, 2025

This text describes a digital marketing agency specializing in eCommerce growth through targeted messaging channels. It outlines a Project Manager role with responsibilities for coordination, process enforcement, and campaign management, highlighting required skills and qualifications for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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