Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Bilingual Translation Specialist

Company: WCG International Consultants Ltd.

Location: Canada

Posted Dec 19, 2025

WCG seeks a Bilingual Translation Specialist to create sustainable employment. The role involves translating content between English and Canadian French, ensuring accuracy and cultural appropriateness. The position offers a competitive salary, professional development, and a diverse work environment.

EHR/Platform Integration Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a remote or Bethesda MD-based EHR Integration Architect role with responsibilities in healthcare workflow optimization and collaboration. The position offers competitive compensation, travel opportunities, and benefits from a company focused on digital patient engagement. Get Well emphasizes employee empowerment and comprehensive workplace support.

Marketing Campaign - Project Manager

Company: GrowthAssistant

Location: Philippines

Posted Dec 19, 2025

This job posting seeks an Integrated Marketing Campaign Manager to oversee multichannel campaigns, collaborate with teams, and ensure client satisfaction. It highlights benefits like remote work, bonuses, and comprehensive benefits while outlining requirements for experience and organizational skills.

Oncology Data Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

The job offers a remote position at a prestigious cancer center with competitive salary, comprehensive benefits, and opportunities for growth. Responsibilities include data collection and analysis, with requirements for certification and experience.

SSO Global Service Solutions Product Manager

Company: Ralliant

Location: USA

Posted Dec 19, 2025

The text outlines job responsibilities emphasizing strategic leadership, customer focus, and operational excellence. It highlights requirements for driving revenue growth, managing complex portfolios, and fostering innovation across global teams. Key competencies include influencing cross-functional organizations, delivering measurable results, and maintaining continuous improvement through data-driven approaches.

Intern Resilience Planning

Company: labcorp

Location: USA

Posted Dec 19, 2025

Labcorp's 2026 Global Internship Program offers a 12-week paid opportunity for students to gain real-world experience, contribute to healthcare innovation, and connect with senior leaders. The program emphasizes career growth, inclusive culture, and impactful projects while supporting the company's mission to improve health and lives.

Global Quality Systems Specialist

Company: Fortive

Location: USA

Posted Dec 19, 2025

The text describes a quality assurance role involving document management, compliance, cross-functional collaboration, training, audit support, and continuous improvement initiatives in regulated industries. It emphasizes technical expertise, communication skills, and leadership responsibilities.

Complex Claims Advisor | Commercial GL and Auto

Company: Sedgwick

Location: Remote

Posted Dec 19, 2025

This job posting highlights Sedgwick's commitment to hiring experienced attorneys for a role involving complex claims analysis and insurance coverage evaluation. The position offers opportunities for career growth, flexibility, and collaboration with global teams. Sedgwick emphasizes its reputation as a great workplace with comprehensive benefits and a supportive culture, while outlining specific qualifications and responsibilities for the role.

Senior Game Producer - Kids

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix seeks a Senior Producer for Kids games, emphasizing innovation, team collaboration, and high-quality game development. The role offers remote work flexibility, comprehensive benefits, and a focus on creating memorable gaming experiences. The job highlights Netflix's commitment to diversity, inclusion, and professional growth.

Account Executive - SLED

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks a motivated Account Executive for a remote federal sales role with competitive compensation, equity, and comprehensive benefits. The position involves driving federal civilian agency business through relationship-building, sales strategy, and procurement expertise. Qualifications include government sales experience and CRM proficiency.

AI/ML Software Engineer

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

Guidehouse seeks an AI-focused Software Engineer to design and deploy innovative AI solutions, collaborate with cross-functional teams, and contribute to scalable systems. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.

Programmatic Trader

Company: EVERSANA

Location: USA

Posted Dec 19, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek a Programmatic Trader with DSP experience, strong analytical skills, and a commitment to inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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