Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Full Stack Product Engineer

Company: Jiga

Location: Remote

Posted Jan 04, 2026

Jiga is a remote-friendly company focused on empowering engineers with trust, autonomy, and flexibility. They emphasize simplicity, ownership, and impactful product development while offering competitive benefits and a collaborative culture.

Growth Product Lead - Loyalty

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Trafilea promotes itself as a transformative consumer tech platform with AI-driven growth solutions, highlighting achievements like $1B+ revenue and global brand scaling. The job posting emphasizes growth opportunities, cross-functional collaboration, and a dynamic remote work environment with competitive compensation.

Account Executive - Enterprise

Company: Zapier

Location: North America

Posted Jan 04, 2026

Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team, emphasizing AI collaboration, company values, and a remote work culture. The role involves selling automation solutions to enterprises, working with cross-functional teams, and contributing to product strategy. The company highlights diversity, inclusion, and a competitive benefits package.

Account Executive

Company: Qualio

Location: North America

Posted Jan 03, 2026

Qualio's platform helps regulated organizations achieve compliance and reduce risk through automated solutions. The job opportunity emphasizes growth, consultative selling, and cross-functional collaboration for a remote sales role with global impact.

Senior Full-Stack Engineer (React/Node.js)

Company: Innovecs

Location: Poland,Ukraine

Posted Jan 04, 2026

Innovecs seeks a passionate FullStack Software Engineer, highlighting their achievements and offering competitive benefits, flexible work, and a supportive culture. The company emphasizes employee engagement, global presence, and opportunities for growth.

Engineering Manager - Growth

Company: Zapier

Location: North America

Posted Jan 04, 2026

Zapier seeks an Engineering Manager to lead their Personalization Platform team, emphasizing growth, innovation, and inclusive hiring practices. The role involves technical leadership, collaboration with cross-functional teams, and ensuring scalable solutions. The company values diversity, remote work, and transparent AI use.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Jan 04, 2026

This job posting seeks Prospect Account Executives to sell Financial Management applications for nonprofits and governments. Responsibilities include sales management, territory planning, and client engagement. The role offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: USA

Posted Jan 04, 2026

This job description outlines a Staff Salesforce Developer role focusing on designing, building, and scaling enterprise-grade solutions across Salesforce platforms. The position requires technical leadership, collaboration with business leaders, and expertise in Salesforce development practices. It emphasizes scalable, secure, and compliant systems for GitLabs LeadtoCash and GoToMarket operations.

Intermediate Backend Engineer (RoR) - Security Risk Management: Platform Management

Company: GitLab

Location: India,Netherlands,UK

Posted Jan 04, 2026

This job posting highlights a role in developing enterprise security solutions for GitLab's next-generation platform, emphasizing collaboration with a distributed team and ownership of critical backend systems. It outlines responsibilities like designing scalable services, building APIs, and working on security tools, while specifying required technical skills and remote work flexibility.

Customer Success Manager - High Touch

Company: n8n

Location: USA

Posted Jan 04, 2026

n8n showcases its growth, community, and achievements, offering a Customer Success Manager role with competitive benefits and a positive work culture.

Staff Backend Engineer - Developer Experience (Ruby)

Company: GitLab

Location: APAC,Canada,EMEA,Netherlands,UK

Posted Jan 04, 2026

This role involves driving technical excellence, improving developer experiences, and transforming testing processes at GitLab, requiring collaboration across teams and expertise in DevOps and tooling.

Engineering Manager - Software Supply Chain Security: Auth Infrastructure

Company: GitLab

Location: USA

Posted Jan 04, 2026

This job description highlights a leadership role in developing secure, scalable authentication infrastructure for GitLab. It emphasizes technical expertise in distributed systems, zero-trust architecture, and team management, while outlining key responsibilities and qualifications for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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