Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Data Scientist

Company: KoBold Metals

Location: Remote

Posted Jan 05, 2026

KoBold, a leading mineral exploration company using AI, seeks a Data Scientist to advance their exploration tech. They highlight successful discoveries, innovative tools, and a dynamic work environment.

Software Engineer III | Platform

Company: ExtraHop

Location: USA

Posted Jan 05, 2026

This job posting seeks a Software Engineer III to develop features, lead junior team members, and contribute to secure cloud and appliance solutions. The role emphasizes collaboration, innovation, and growth in a diverse engineering environment with competitive compensation.

Manager Safety Regional Operations

Company: Airbnb

Location: USA

Posted Jan 05, 2026

This job description outlines a Manager Regional Operations T3 role at Airbnb, requiring expertise in trauma-informed care, team management, and operational leadership. The position involves overseeing complex customer service issues, coaching teams, and driving performance while maintaining high standards of professionalism and confidentiality.

Principal Cloud Architect: Pre-Sales

Company: Myriad360

Location: Remote

Posted Jan 05, 2026

This job description outlines a senior cloud architect role requiring Azure and GCP expertise, focusing on secure cloud solutions. The company emphasizes innovation, inclusion, and offers competitive benefits.

QA Automation Engineer

Company: Masabi

Location: Colombia

Posted Jan 05, 2026

Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.

Associate Growth Marketer API

Company: CoinGecko

Location: Malaysia

Posted Jan 05, 2026

CoinGecko, a leading cryptocurrency data platform since 2014, emphasizes transparency and innovation. They offer roles in marketing and content creation with competitive perks, aiming to shape the future of finance through blockchain technology.

Fraud Investigation Analyst

Company: Vonage

Location: Remote

Posted Jan 05, 2026

The text describes the Trust & Safety Team's mission to protect Vonage's services from fraud and abuse, detailing their proactive monitoring, fraud detection, and collaboration with cross-functional teams. It outlines the role of a Fraud Investigation Analyst, emphasizing responsibilities like incident detection, fraud prevention, and cross-team collaboration, while specifying required qualifications and work conditions.

DevOps Engineer

Company: Guidehouse

Location: USA

Posted Jan 05, 2026

This job posting seeks a skilled DevOps Engineer to support development, QA, and operations across applications, emphasizing automation, cloud-native infrastructure, and collaboration. The role requires expertise in CI/CD pipelines, containerization, and security practices, with competitive compensation ranging from $130k to $216k and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Head of Sales

Company: Mapbox

Location: USA

Posted Jan 05, 2026

The text describes Mapbox as a leading location platform with 4 million developers, highlighting its tools for businesses and a sales role requiring experience in enterprise software. It emphasizes company values, compensation ranges, and commitment to diversity.

Business Development Representative

Company: G-P

Location: Netherlands

Posted Jan 05, 2026

This job posting describes a Business Development Representative role with responsibilities including lead generation, sales support, and team collaboration. It outlines required skills, qualifications, and expectations for the position, emphasizing growth opportunities and team dynamics.

Compliance Associate

Company: HitPay

Location: Malaysia

Posted Jan 05, 2026

HitPay, a fast-growing FinTech startup in Southeast Asia, seeks a Compliance Onboarding Analyst to join its expanding team. The role involves ensuring regulatory compliance for merchants while offering competitive salary, growth opportunities, and a dynamic work environment.

Analyst Relations Manager

Company: Tanium

Location: USA

Posted Jan 05, 2026

Tanium seeks a proactive Manager for Analyst Relations, focusing on project management and evaluation coordination. The role offers remote flexibility and competitive compensation, emphasizing collaboration and innovation.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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