Per Diem Jobs in USA
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Senior Product Manager
Company: Unit21
Location: USA
Posted Mar 17, 2024
Unit21 is hiring for a Senior Product Manager to lead and define the product roadmap and direction for a product vertical. The role involves owning and delivering on company-level business objectives, aligning product direction with company vision, and managing the product development life cycle. The ideal candidate should have 4+ years of experience as a Product Manager in a technology company, a strong understanding of working with engineering leadership, and experience creating product roadmaps. The company offers competitive compensation, comprehensive benefits, and a strong company culture with a focus on diversity, equity, and inclusion.
Senior Customer Success Operations and Programs Manager
Company: Webflow
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> Our Revenue Operations team is at the heart of our rapidly growing Sales and Customer Success organization connecting the teams and initiatives across GotoMarket Product Marketing Business Operations Finance Customer Support Partners and Education We create and execute bestinclass programs to amplify our Customer Success efforts and maximize customer value <p> <p> We are looking for a founding member of our Customer Success operations team a strong operator and program manager to drive key initiatives that scale Webflows Customer Success team resulting in better customer maturity growth health and value realization This role combines strong data technology processes and change management to help our teams succeed You will have the autonomy to drive work streams with company impact all the way up to the Executive level <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States BC amp ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $126000 in our lowest geographic market up to $175000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills <p> <li> <li> <p> Reporting <strong> <strong> to the the Senior Manager GTM Strategy and Operations <p> <li> <ul> <p> As a <strong> Senior Customer Success Operations and Programs Manager <strong> you will <p> <p> <strong> CS Operations <strong> <p> <ul> <li> <p> Position yourself as a trusted partner for our Customer Success Technical Architect and Sales leadership teams <p> <li> <li> <p> Build and maintain detailed reports dashboards and alerting to track the performance impact and risks of the Customer Success business with a focus on revenue retention customer health and product adoption <p> <li> <li> <p> Analyze key metrics to get ahead of or address negative trends and areas of opportunity based on our goals <p> <li> <li> <p> Report on OKRs and key metrics during monthly business reviews as well as fulfilling oneoff analyses when needed <p> <li> <li> <p> Represent the Customer Success team in various crossfunctional projects meetings and Slack channels <p> <li> <li> <p> Drive requirements use cases evaluation and deployment of a Customer Success management solution like Catalyst Totango Vitaly ChurnZero Gainsight <p> <li> <li> <p> OwnAdmin or be a key stakeholder for systems and tools within the Customer Success team including Customer Success management Revenue data platforms like Pocus Tableau Clari Slack Sales Elevate knowledgebase and documentation like Confluence Google Drive Highspot Guru <p> <li> <li> <p> Facilitate the intake of requests from Customer Success and GoToMarket stakeholders <p> <li> <ul> <p> <strong> Strategic Programs <strong> <p> <ul> <li> <p> Identify new and optimize existing processes and workflows to improve inefficiencies both internally and externally <p> <li> <li> <p> Drive andor contribute to key Customer Success programs including Risk Management Expansion motion Health amp Maturity Scoring Enterprise Voice of the Customer and more <p> <li> <li> <p> Collaborate as the operational partner to our Product Enablement team in our Field readiness amp product release readiness process <p> <li> <li> <p> Establish yourself as a stakeholder in crossfunctional GTM programs like Product Release Process Enterprise marketing Webflow Events EPD Engineering Product Design Operating rhythm Pricing and Packaging and Incident management etc <p> <li> <li> <p> Maintain documentation of our evolving processes and customer success motion <p> <li> <li> <p> Identify and create key playbooks for our postsales teams for example driving expansion risk management product adoption customer maturity etc <p> <li> <li> <p> Demonstrate strong change management skills when implementing newexisting processes helping to shape our internal operating model as we scale <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Navigating through rapid change intricate complexity and uncertainty introduces a hint of chaos At Webflow we embrace this dynamic finding comfort in the ambiguity it brings If you enjoy this type of environment this role might be for you <p> <p> Youll thrive as a <strong> Senior Customer Success Operations and Programs Manager <strong> if you <p> <ul> <li> <p> Selfstarter who can identify a problem validate impact formulate a pointofview to solve and drive the work to completion or handoff <p> <li> <li> <p> 5+ years experience managing projects and crossfunctional programs related to GotoMarket and postsales strategy including managing and prioritizing a roadmap of initiatives <p> <li> <li> <p> Track record of developing repeatable scalable solutions through the use of technology automation and now AI <p> <li> <li> <p> Strong relationship builder with crossfunctional leadership and peers <p> <li> <li> <p> Are passionate about our customers and our team driving excellence and innovation at every turn while moving with heartfelt urgency <p> <li> <li> <p> Experience as an Admin in Salesforce musthave Outreach Gong Highspot and similar tools <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> to know more about how we collect use and transfer the personal data of our candidates <em> <p> <p> <p> <p> <p><p>
Compensation Manager
Company: Olo
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> We are looking for a compensation professional with strong analytical skills to join Olo as Compensation Manager In this role you will join Olos Total Rewards function within People + Culture to support the Olo teams continued growth and use your prior experience to inform influence and execute our business practices You will be a key contributor to maintaining and administering Olos Compensation programs and will work closely with different stakeholders across the organization including team members in the People + Culture Finance and Legal You will report to the Director Total Rewards and can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Serve as subject matter expert and provide daytoday compensation support within People + Culture to the Business Partners and Talent Acquisition teams as well as to leaders across Olo to help inform influence and support our business practices <p> <li> <li> <p> Manage compensation programs processes and structures and ensure compliance as the business scales and recommend process improvements based on business needs <p> <li> <li> <p> Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs including cash and equity <p> <li> <li> <p> Partner with Finance Legal People Partners and Talent Acquisition on pay decisions compensation process amp policies job evaluations compliance and orgwide compensation communications <p> <li> <li> <p> Manage the midyear and yearend compensation process in alignment with our performance evaluation process using compensation modeling data analytics and benchmarking <p> <li> <li> <p> Partner with the Equity Administration team to support our Equity and Employee Stock Purchase Plan ESPP programs including monthly grant approvals employee trainings and communications <p> <li> <li> <p> Help develop and track critical compensation reporting metrics and communicate actionable insights to relevant stakeholders to help manage overall compensation strategy <p> <li> <li> <p> Participate in annual and adhoc compensation surveys and compare current practices against market trends <p> <li> <li> <p> Manage Senior Compensation Analyst in a collaborative environment <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 5+ years of experience in Compensation including experience at a public company <p> <li> <li> <p> Strong analytical financial and modeling skills expert in ExcelGoogle Sheets <p> <li> <li> <p> Thorough understanding of compensation survey data <p> <li> <li> <p> Able to work independently and effectively manage projects from inception through execution <p> <li> <li> <p> The ability to work in a fastpaced environment as well as influence problem solve and successfully collaborate and communicate with stakeholders at various levels <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $91684$131446 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p> <p> <p><p>
Experienced Product Designer - Dashboards
Company: Plaid
Location: USA
Posted Mar 17, 2024
Plaid, a company dedicated to improving financial interactions, is seeking an experienced product designer for their Dashboard team. The role involves redesigning experiences, setting design quality standards, and mentoring other designers. The ideal candidate should have 4+ years of experience in creating digital products, strong presentation skills, and the ability to tie designs to business needs. Plaid offers a comprehensive benefit plan and competitive salary, ranging from $144720 to $216000 per year.
Integration Engineer - FedRAMP
Company: Rubrik
Location: USA
Posted Mar 16, 2024
Rubrik is hiring for an experienced API, Integration Engineer role. The successful candidate will work on real-time REST API development and data integrations with key SaaS systems. They will also be involved in FedRAMP Admin tasks, specifically with MuleSoft. The role requires 4+ years of MuleSoft experience, good understanding of APIs, REST, SOAP, and file concepts. The candidate must be a US Citizen. The position involves special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests. The salary range is $108,200—$162,200 USD, depending on location and additional factors.
Staff Community Manager
Company: Vercel
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> We are looking for an experienced Community Manager to help build and grow our Vercel community providing an entirely new space for education collaboration and interaction with a wide variety of customers and Vercelians <p> <p> You will find yourself in an incredibly varied role splitting your time between the implementation and improvement of our community platform offering working directly with customers to help them find success through best practices and partnering with Vercelians to develop and deliver engaging educational material and experiences for our community members <p> <h2> <h2> <h2> What You Will Do <h2> <ul> <li> <p> Work remotely focusing solely on providing the most exceptional customer community experiences <p> <li> <li> <p> Unify our Vercel communities into a single offering that delivers greater value to the customer <p> <li> <li> <p> Implement and iterate on our new community platform devising and adding new functionality over time <p> <li> <li> <p> Ensure the community experience is representative of the quality and values found within the Vercel platform itself <p> <li> <li> <p> Interact directly with our community members helping them find success and build confidence in their Vercel usage <p> <li> <li> <p> Work with other Vercelians to develop engaging educational material that helps customers learn best practices when using Vercel <p> <li> <li> <p> Partner with other Vercelians to create a wide variety of live interactive community events QampAs and learning sessions <p> <li> <li> <p> Develop trust with our community members by representing their insights and concerns to our Product team and delivering meaningful solutions <p> <li> <li> <p> Identify and approach the community members who would find value in working closer with us as community moderators <p> <li> <ul> <h2> <h2> <h2> About You <h2> <ul> <li> <p> You have a proven track record of creating nurturing and growing tech communities <p> <li> <li> <p> You are willing to iterate quickly and push the boundaries of what an exceptional experience can be <p> <li> <li> <p> You are an experienced technical writer comfortable learning new concepts and distilling them simply to users <p> <li> <li> <p> You enjoy working with and have experience of the technologies Vercel provides <p> <li> <li> <p> You possess exceptional publicfacing communication skills and maintain this under pressure at all times <p> <li> <li> <p> You are curious and enjoy navigating ambiguity through research and collaboration <p> <li> <li> <p> You enjoy working with a fully remote globally distributed team <p> <li> <li> <p> You desire to deliver value and education within the community beyond solving problems <p> <li> <li> <p> 5+ years experience building and growing exceptional customer communities <p> <li> <ul> <h2> <h2> <h2> Bonus If You <h2> <ul> <li> <p> Have experience creating content in a video format <p> <li> <li> <p> Have experience working within a community focused around developer tools <p> <li> <li> <p> Have had exposure to an assortment of site generation tools and platforms <p> <li> <li> <p> Have experience supporting backend runtime environments especially Nodejs <p> <li> <li> <p> Have experience with CDNs and a good understanding of caching techniques <p> <li> <li> <p> Work with monorepos andor custom complex CICD pipelines <p> <li> <li> <p> Thoroughly understand DNS and can explain this clearly to others <p> <li> <li> <p> Are fluent in another language <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA pay range for this role is $13300000 $18600000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>
Energy Markets Analyst
Company: octoenergy
Location: USA
Posted Mar 16, 2024
<div>The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change <div> <div> <div> <div>Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources DERs We are building a Software as a Service SaaS subscription business with a global addressable market of £24 billion per annum by digitally connecting hundreds of thousands of DERs with energy markets<div> <div> <div> <div>We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry Our efforts have not gone unnoticed and we are pleased to announce that we now have the full support and backing of Octopus Energy an awardwinning UK energy supplier who share our passion and values<div> <div> <div> <div>Having recently expanded into the USA with both our retail and software licensing businesses this is an exciting opportunity to inform key product development decisions and help us rapidly expand in the US<div> <div> <div> <p><br><br><p> <div class=h3>What youll do<div> <ul style=> <li style=>Evaluate energy markets ancillary service markets and utility systems for the US identifying participating criteria for utilityscale and residential DERs and everything in between<li> <li style=>Support the business development team on evaluating the value of flexibility <li> <li style=>Represent Kraken and actively participate in relevant industry forums to accelerate the energy transition<li> <li style=>Utilize a variety of advanced data analysis and modeling techniques as well as first hand market research to help inform strategic business decisions<li> <li style=>Work with the product teams to identify and undertake areas of analysis needed to deliver upcoming items on the roadmap<li> <li style=>Develop and present persuasive presentations for clients regulators and other industry stakeholders<li> <ul> <div> <div> <p><br><br><p> <div class=h3>What youll need<div> <ul style=> <li style=>5 years experience working in a similar role relevant to the US energy markets including roles at RTOISO scheduling coordinator or DERDSM programs<li> <li style=>An ability to analyze complicated regulatory filings and synthesize communicate an appropriate response strategy<li> <li style=>Excellent communication skills both written and oral<li> <li style=>Strong organizational and project management skills<li> <li style=>An ability to pick up work in a fast paced environment and a willingness to learn <li> <li style=>Demonstrated ability to collect analyze and interpret complex quantitative data and information<li> <li style=>Working knowledge of wholesale energy markets in the US as well as energy storage and renewable energy technologies<li> <li style=>Knowledge of applicable federal state local laws regulations and ordinances governing energy markets especially as related to DERDSM<li> <li style=>Experience and knowledge of energy storage systems and renewables<li> <ul> <div> <div> <p><br><br><p> <div class=h3>Why else youll love it here<div> <ul style=> <li style=><strong>Wondering what the salary for this role is <strong>Just ask us On a call with one of our recruiters its something we always cover as we genuinely want to match your experience with the correct salary The reason why we dont advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesnt apply to Octopus whats more important to us is finding the right octofit<li> <li style=>Octopus Energy is a <strong>unique culture<strong> An organisation where people learn decide and build quicker Where people work with autonomy alongside a wide range of amazing coowners on projects that break new ground We want your hard work to be rewarded with perks you actually care about We won <a class=postingslink href=httpswwwbcoukcompaniesoctopusenergy rel=nofollow>best company to work for<a> in 2022 on Glassdoor we were voted <a class=postingslink href=httpswwwglassdoorcoukAwardBestPlacestoWorkUKLSTKQ022htm rel=nofollow>50 best places to work in 2022<a> and our Group CEO Greg has recorded<a class=postingslink href=httpsoctopusenergyblogpodcast rel=nofollow> a podcast about our culture<a> and how we empower our people <li> <ul> <div><strong>If this sounds like you then wed love to hear from you<strong><div> <div> <div> <div><em>Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100 of the job requirements Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire Across Octopus were looking for genuinely decent people who are honest and empathetic Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success As an equal opportunity employer we do not discriminate on the basis of any protected attribute Our commitment is to provide equal opportunities an inclusive work environment and fairness for everyone<em><div> <img src=httpsremotivecomjobtrack1899985blankgifsource=publicapi alt=>
Account Manager
Company: TrustArc
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> <p> <p> <p> <p> We invest in our teammembers worklife balance with unlimited paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have weekly virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more <p> <p> <p> <p> All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation <p> <p> <p> <p> <strong> The Opportunity <strong> <p> <p> TrustArc takes pride in having an extremely high customer retention rate This is due to our marketleading solutions extensive privacy expertise and our topnotch Account Managers <p> <p> Armed with a full solution suite of innovative software applications amp professional services you will help our customers mitigate riskss drive revenue through datadriven initiatives and ensure compliance with global Privacy regulations <p> <p> The successful Account Manager will have the ability to develop and maintain client relationships assess market opportunities upsellcrosssell solutions within our growing customer base <p> <p> <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Manage an assigned customer account base as well as a set of new customer accounts as the new business Account Executive team acquires them <p> <li> <li> <p> Account Managers have an outcomebasedconsultative methodology while working with customers <p> <li> <li> <p> Diagnose and fully understand customers business needs as you develop multiple relationships across the customers organization <p> <li> <li> <p> A clear understanding of all TrustArc services and business benefits with indepth understanding of the TrustArc solutions you are focused on selling <p> <li> <li> <p> Provide online demos and presentations to prospectscustomers <p> <li> <li> <p> Maintain contact with an assigned list of customers to ensure customer satisfaction issue resolution and identifying crosssell opportunities for TrustArcs solution portfolio <p> <li> <li> <p> Responsible for forecasting and activity updates and managing your business in Salesforce <p> <li> <li> <p> Meet and exceed quarterly quota objectives monthly targets prospecting activity and pipeline goals <p> <li> <ul> <p> <p> <p> <strong> What You Will Bring <strong> <p> <ul> <li> <p> 510 years of quota carrying direct B2B sales experience preferably selling SaaS solutions <p> <li> <li> <p> Experience with maintaining and growing a broad set of customer relationships <p> <li> <li> <p> Experience with selling amp managing complex consultative value driven engagements <p> <li> <li> <p> Communicate effectively across all levels C VP Dir Mgr etc and key decision makers <p> <li> <li> <p> Experience with selling across multiple major industries amp into multiple roles functions amp buyers <p> <li> <li> <p> Track record of negotiating structuring and executing complex agreements <p> <li> <li> <p> Consistent quota overachievement via strong customer retention rates and driving growing with upsellcross sell pipeline development <p> <li> <li> <p> Experience collaborating with crossfunctional teams <p> <li> <li> <p> Strong ability to articulate contractual technical and financial value points to customers including executive leaders <p> <li> <li> <p> Outstanding communication and presentation skills with experience presenting to Clevel executives <p> <li> <li> <p> Proficiency in Salesforce CRMPrefer Multilingual Mandarin in high demand <p> <li> <ul> <p> <strong> Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out <strong> <p> <p> <p> <p> <strong> What We Offer <strong> <p> <ul> <li> <p> Health Vision and Dental Care also available for partner <p> <li> <li> <p> Endless PTO Program <p> <li> <li> <p> 100 Work from Home <p> <li> <li> <p> Opportunities to participate in healthfocused activities mindfulness wellness active lifestyle <p> <li> <li> <p> $2500 active employee referral program <p> <li> <ul> <p> Compensation up to $80000 per year + Variable commission uncapped <p> <p> <em> Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws <em> <p> <p> <strong> Equal Opportunity <strong> <p> <p> <em> TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others <em> <p> <p> <em> If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process <em> <p> <p> <p> <p> <p><p>
Implementation Specialist - Revenue Management
Company: SpryPoint
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> The Company <strong> <p> <p> <p> <p> Simply put SpryPoint provides Smart Solutions for Smart Utilities <p> <p> <p> <p> Founded in 2011 <a class=fontbold underline fontbold underline postingslink href=httpswwwsprypointcompagesaboutwhoweare rel=noopener noreferrer nofollow target=blank> SpryPoint <a> is a leading provider of cloudbased solutions for the utility sector Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market <p> <p> <p> <p> <p> <p> <strong> JOB DUTIES amp RESPONSIBILITIES <strong> <p> <p> <p> <p> We are looking for an experienced Implementation Specialist to join our Revenue Management Implementation team to exceed our customers expectations The successful candidate will spend the majority of their time working directly with our utility customers to implement cuttingedge enterprise applications <p> <p> <p> <p> The Implementation Specialist will be responsible for the following <p> <p> <p> <p> <p> <p> <strong> Implementation <strong> <p> <ul> <li> <p> Leading gap analysis sessions with customers <p> <li> <li> <p> Evaluating existing business processes <p> <li> <li> <p> Mapping tobe business processes <p> <li> <li> <p> Configuring testing and tuning the software <p> <li> <li> <p> Mapping and assist with data conversions from legacy systems <p> <li> <li> <p> Training end users <p> <li> <li> <p> Providing support to the customer during acceptance testing through Go Live and postimplementation stabilization <p> <li> <li> <p> Work with development amp devops teams to influence design and validate solutions <p> <li> <ul> <p> You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis communicating industry best practices and understanding the current and desired future states <p> <p> <p> <p> <strong> Documentation <strong> <p> <ul> <li> <p> Assist the Project Manager in the creation and review of project documentation This may involve the creation of specification documentation where application customization is required <p> <li> <ul> <p> <p> <p> <strong> PreSales Assistance <strong> <p> <ul> <li> <p> Assist the Sales team and partners with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time <p> <li> <li> <p> Travel and working at client sites across North America is anticipated to be up to a 50 commitment to be successful in this position The successful candidate must be able to travel outside of Canada with no known legal or immigrationrelated impediment in doing so <p> <li> <ul> <p> <p> <p> <strong> QUALIFICATIONS AND COMPETENCIES <strong> <p> <ul> <li> <p> 2+ years of experience working with enterprise utility software specifically with accounting systems <p> <li> <li> <p> Experience working with or in depth understanding of financial processes and practices within the utility sector including billing invoicing and financial reporting is <strong> HIGHLY <strong> desireable <p> <li> <li> <p> Experience with Mobile Field and Workforce Management MFM amp MWM Work Order amp Asset Management WAMS and Customer Engagement Portal experience is an asset <p> <li> <li> <p> Ability to map processes and have worked in a large process mapping project <p> <li> <li> <p> Proven ability to train users on software applications <p> <li> <ul> <p> <p> <p> <strong> Technical Skills <strong> <p> <ul> <li> <p> Strong understanding of relational databases amp SQL in particular <p> <li> <li> <p> Experience working with Reporting amp Business Intelligence Platforms <p> <li> <li> <p> Interest in expanding knowledge and applying knowledge to solve industry problems <p> <li> <ul> <p> <p> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Effectively prioritize and execute tasks in what can be a highpressure environment <p> <li> <li> <p> Strong written and verbal communication skills and a proven ability to present information clearly and concisely <p> <li> <li> <p> Enthusiastic approach to learning new skills and openminded to change <p> <li> <li> <p> Proven interpersonal skills the ability to build and strengthen relationships and the ability to foster cooperation with numerous stakeholders including senior management clients and business partners <p> <li> <li> <p> Confidence to work independently and interpersonal skills to work as a member of internal and external teams <p> <li> <li> <p> Strong analytical problemsolving skills with an emphasis on making decisions quickly and effectively <p> <li> <li> <p> Comprehensive understanding of implementation methodologies of complex software implementations <p> <li> <li> <p> Understanding of organizational change management and the challenges associated within enterprise level software implementations <p> <li> <li> <p> Ability to develop a deep understanding of utility industries electric water wastewater gas telecommunications sanitation and others <p> <li> <ul> <p> <p> <p> <strong> WHY YOU WOULD WANT TO WORK AT SPRYPOINT <strong> <p> <ul> <li> <p> Remotefirst and autonomous working environment <p> <li> <li> <p> Flexible working hours <p> <li> <li> <p> Competitive compensation package <p> <li> <li> <p> $500 Home office setup in addition to Macbook keyboard and mouse <p> <li> <li> <p> Health dental vision and life insurance <p> <li> <li> <p> Book bounty program get reimbursed $100 for each book read and reviewed <p> <li> <li> <p> Professional development courses + $2500 tuition assistance annually <p> <li> <li> <p> Summer Fridays take ½ day Fridays <p> <li> <li> <p> Employee referral program $2000 per <p> <li> <ul> <p> <p> <p> <p> <p> $80000 $105000 a year <p> <p> SpryPoint is an equalopportunity employer We do not discriminate on the basis of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws If you have a disability or special need that requires accommodation please do not hesitate to let us know <p><p>
FT/PT Remote AI Prompt Engineering & Evaluation - Will Train
Company: DataAnnotation.tech
Location: USA
Posted Mar 17, 2024
<section class=job id=jobshow> <div class=listingcontainer id=joblistingshowcontainer> <div> <br> This is a fulltime or parttime REMOTE position Youll be able to choose which projects you want to work on and you can work on your own schedule Projects are paid hourly starting at $1520 per hour with bonuses for highquality and highvolume work With a variety of projects to choose from many involving writing or evaluating chatbot conversations you can choose to work on what interests you the most <br> <br> <div> <div> <br> <br> <br> <div> <div> <br> We are looking for writers and curious detailoriented people to join our team and teach our AI chatbots You will have conversations with chatbots that we are building in order to measure their progress as well as write novel conversations in order to teach them what to say <br> <br> <div> <div> <br> In this role you will need a strong imagination and attention to detail to create useful conversations and measure their quality You do not need experience to apply since we will provide training and many people find this work quite engaging and repeatable <br> <br> <div> <div> <br> Responsibilities <br> Come up with diverse conversations <br> Write highquality answers <br> Compare the performance of different AI models <br> Research and factcheck AI responses <br> <br> <div> <div> <br> <br> Qualifications <br> <br> <div> <div> <br> Fluency in English <br> Detailoriented <br> Excellent writing and grammar skills <br> Strong research and factchecking skills to ensure accuracy and originality <br> Available to work at least 10 hours per week <br> A bachelors degree completed or in progress <br> <br> <div> <div> <div class=listingtools listingtoolsdesktop> <div class=jobinfo> <div class=applytooltip> <a href=httpsappdataannotationtechworkersignupworkersrc=WWR id=jobctaalt onclick=applyforjob target=blank> Apply for this position <a> <div> <ul> <li id=sharelistdescription> Share this job <li> <ul> <br> <ul class=listingsharelist 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Product Designer
Company: Olo
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> Olo is a leading ondemand commerce platform powering the restaurant industrys digital transformation and personalizing the guest experience to maximize customer lifetime value Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market <p> <p> <p> <p> We are seeking a talented Product Designer to join our expanding Onboarding team As a Product Designer you will collaborate closely with crossfunctional teams to design and prototype new user experiences that meet the needs of our enterprise restaurant customers Reporting to the Associate Director of Design you will play a critical role in crafting innovative solutions that drive business success <p> <p> <p> <p> You can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Design and prototype new user experiences based on product requirements <p> <li> <li> <p> Communicate solutions visually through sketching storyboards and flows <p> <li> <li> <p> Craft rapid prototypes for team communication and user testing <p> <li> <li> <p> Translate UIs across all devices and screen sizes <p> <li> <li> <p> Guide the development and communication of clear design guidelines patterns libraries and assets <p> <li> <li> <p> Validate designs through research including competitive analysis data analytics and interaction with clients and endusers <p> <li> <li> <p> Prioritize different design problems by understanding their significance and influence on our overall ecosystem <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 2+ years of experience in product design <p> <li> <li> <p> Strong understanding of design principles visual hierarchy and information architecture <p> <li> <li> <p> Experience working with crossfunctional teams including product designers engineers and stakeholders to deliver highquality design solutions <p> <li> <li> <p> Excellent communication and collaboration skills with the ability to explain complex design concepts and rationale to nondesigners <p> <li> <li> <p> A strong portfolio that showcases your work including detailed documentation and examples of the impact your designs had on business outcomes <p> <li> <ul> <p> <p> <p> <strong> Nice to Have Experience <strong> <p> <ul> <li> <p> Familiarity with rapid prototyping tools <p> <li> <li> <p> Experience using design systems <p> <li> <li> <p> Familiarity with SaaS and the hospitality industry <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $88744$127231 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p><p>
Experienced Data Engineer - Data Engineering
Company: Plaid
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> We believe that the way people interact with their finances will drastically improve in the next few years Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote <p> <p> <p> <p> Making datadriven decisions is key to Plaids culture To support that we need to scale our data systems while maintaining correct and complete data We provide tooling and guidance to teams across engineering product and business and help them explore our data quickly and safely to get the data insights they need which ultimately helps Plaid serve our customers more effectively In addition Plaid will not be successful if we cant move quickly We build the data systems and tools that enable everyone at Plaid to be datadriven making analytics easy obvious and proactive across the company <p> <p> <p> <p> Data Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang and Typescript applications We use tools like DBT Airflow Redshift ElasticSearch Atlan and Retool to orchestrate data pipelines and define workflows We work with engineers product managers business intelligence data analysts and many other teams to build Plaids data strategy and a datafirst mindset Our engineering culture is ICdriven we favor bottomup ideation and empowerment of our incredibly talented team We are looking for engineers who are motivated by creating impact for our consumers and customers growing together as a team shipping the MVP and leaving things better than we found them <p> <p> <p> <p> You will be in a high impact role that will drive and define data standards and data culture across Plaid You will have the opportunity to transition into the Tech Lead role on the team which will come with higher visibility and more stakeholder collaboration You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to MarketingFinance You will be responsible for mentoring junior engineers on the team and being closely involved in their design and implementations You will be able to provide guidance and build the technical culture on the team in the form of design reviews and PRs <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Defining the longterm technical roadmap for building a datadriven culture at Plaid <p> <li> <li> <p> Focus on data quality and privacy <p> <li> <li> <p> Leading key data engineering projects that drive collaboration across the company <p> <li> <li> <p> Mentoring engineers operations and data analysts on best practices for data organization and query performance <p> <li> <li> <p> Advocating for adopting industry tools and practices at the right time <p> <li> <li> <p> Owning core SQL and python data pipelines that power our data lake and data warehouse <p> <li> <li> <p> Welldocumented data with defined dataset quality uptime and usefulness <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 6+ years of dedicated data engineering experience solving complex data pipelines issues at scale <p> <li> <li> <p> You value SQL as a flexible and extensible tool and are comfortable with modern SQL data orchestration tools like DBT Mode Hightouch and Airflow <p> <li> <li> <p> Experience working both realtime systems like Kinesis Kafka Flink and batch data pipelines in Redshift Presto and Data Lakes <p> <li> <li> <p> You appreciate the importance of schema design and can evolve an analytics schema on top of unstructured data <p> <li> <li> <p> You are excited to try out new technologies You like to produce proofofconcepts that balance technical advancement and user experience and adoption <p> <li> <li> <p> You like to get deep in the weeds to manage deploy and improve low level data infrastructure <p> <li> <li> <p> You are empathetic working with stakeholders You listen to them ask the right questions and collaboratively come up with the best solutions for their needs <p> <li> <li> <p> You are a champion for data privacy and integrity and always act in the best interest of consumers <p> <li> <ul> <p> <p> <p> <p> <p> $182520 $297000 a year <p> <p> Target base Salary for this role is $182520 $297000 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans <p> <p> Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid <p> <p> <p> <p> Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom <p> <p> <p> <p> Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a> <p><p>