Per Diem Jobs in USA
211,375 open positions · Updated daily
Looking for Per Diem jobs in USA? Browse our curated listings with transparent salary information to find the perfect Per Diem position in the USA area.
Banking & Wealth Product Marketing Lead
Company: Plaid
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> At Plaid our mission is to unlock financial freedom for everyone There has never been a better time than now to start building the future of fintech with us Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi and Betterment several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote <p> <p> <p> <p> The PMM team drives the ideation research and testing for new products We then launch them to broad awareness among our target customer personas watching their usage affirming and denying our key hypotheses with data We draft growth and get well plans to drive adoption The PMM teams mission is to deliver the right product to the right audience by crafting the right message and telling our customer through the right channel <p> <p> <p> <p> In this role you will have your ear to the market being the single most authoritative voice on industry trends and needs of banks and wealth management businesses in the US You will translate that insight into product plans and recommendations for our teams to turn into tests and mature into full products You will guide these products during their nascency working with customers and partners to make sure theyre solving issues customers care about and correcting our teams course where necessaryYou will craft positioning and narratives that will be taken to market via the gotomarket strategy you author resulting in high quality sales pipelineYou will do all of this as a servant leader and a trusted partner to sales channel and growth marketing strategic partnerships and business development <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Be a business owner reporting out on the state of our business including our ACV ARR and adoption <p> <li> <li> <p> Accelerate customer acquisition through personalized campaigns driving crosssell and upsell plans identifying and overcoming barriers to sales all in partnership with our demand gen and sales teams <p> <li> <li> <p> Regularly commission thoughtful research that is synthesized into product recommendations that are included into our roadmap <p> <li> <li> <p> Propose design and launch tests that drive engagement conversion retention and NPS to identify signs of product market fit <p> <li> <li> <p> Collaborate effectively across design account management product marketing and content teams to create a cohesive customer experience <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 8+ years in product marketing or marketing roles <p> <li> <li> <p> 35+ years in banking or wealth or applicable <p> <li> <li> <p> Deep understanding of B2B economics such as LTV CAC payback period MQL to SQL <p> <li> <li> <p> Highly analytical comfortable working with data evaluating ROI reviewing dashboards clearly scoping data asks to technical counterparts etc <p> <li> <li> <p> Thoughtful strategic thinker with a bias for action and a creative mind comfortable operating in a fastmoving environment with a high degree of ambiguity <p> <li> <li> <p> Nice to have Product management MBA consulting experience <p> <li> <li> <p> Nice to have Experience driving to and through partner revenue <p> <li> <ul> <p> <p> <p> <p> <p> $154440 $250560 a year <p> <p> Target base salary for this role is between $154400 and $250560 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans <p> <p> Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid <p> <p> <p> <p> Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom <p> <p> <p> <p> Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a> <p><p>
Senior Project Manager (Reables/Solar/BESS)
Company: Qcells
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Hanwha Q CELLS USA Corp HQC US develops invests and delivers solar photovoltaic PV and battery energy storage systems BESS projects through Engineering Procurement Construction EPC services in North America <p> <p> <p> <p> The company brings a decade of global leadership in solar PV to deliver utilityscale power generation plants customized for local and regional energy markets HQC US offers the full spectrum of PV solutions from the core technology of cells and modules to largescale project development and investment With proven capabilities across the solar and battery storage value chain HQC US minimizes uncertainty and risk and helps customers achieve a higher return on their investment in renewable energy <p> <p> <p> <p> The Senior Project Manager will manage the various aspects and phases of a project life cycle ensuring adherence to enterprise local project and program management standards frameworks and processes This position reports to the This position reports to the Senior Director of Project Management or another management personnel that the President of the Company may designate This position is located in Irvine CA and working hours are Monday through Friday from 800am to 500pm or 900am to 600pm local time Overtime and weekend working hours may be required as needed This position is expected to travel up to 40 <p> <p> <p> <p> <p> <p> <strong> ESSENTIAL JOB FUNCTION amp RESPONSIBILITIES <strong> <p> <ul> <li> <p> Regular attendance in accordance with companys attendance policy and supervisory assignment is an essential job duty requirement for this position <p> <li> <li> <p> Overall responsibility for all stages of construction projects in tens to hundreds of millions of dollars <p> <li> <li> <p> Develop and review project schedules cost estimation bill of materials budgets scopes of work standards and quotes from suppliers <p> <li> <li> <p> Supervise project implementation to assure cost time quality and execution guidelines according to schedule <p> <li> <li> <p> Competent experienced in contract negotiations <p> <li> <li> <p> Develop work breakdown structures as well as negotiating them with suppliers <p> <li> <li> <p> Manage all parties involved internal and external and ensure professional project management from system design to construction phase <p> <li> <li> <p> Represent project towards external parties such as investors public authorities grid operator and others <p> <li> <li> <p> Responsibility for project controlling <p> <li> <li> <p> Coordinate and manage one or more internal project teams <p> <li> <li> <p> Working together in an international team of specialists and actively participating in developing project standards <p> <li> <li> <p> Collaborate with team members when necessary to ensure effective communication and results <p> <li> <li> <p> Provide cost estimation including but not limited to <p> <li> <li> <p> Site Due DiligenceEvaluate potential project sites as part of development due diligence <p> <li> <li> <p> Identify and project costs related to time materials and labor <p> <li> <li> <p> Track actual costs and assess cost effectiveness of products projects or services <p> <li> <li> <p> Cost reportingPrepare reports regarding the status of a project to show estimated costs revenues and project timeline <p> <li> <li> <p> Perform other duties and special projects as assigned by the Director of Construction <p> <li> <ul> <p> <strong> <strong> <p> <p> <p> <p> <p> <p> <p> <p> <strong> REQUIRED QUALIFICATIONS <strong> <p> <ul> <li> <p> Bachelors Degree in engineering Management or another related engineering science <p> <li> <li> <p> Minimum of 1015+ years of professional experience managing the performance of major projects preferably in the building of power stations or supply networks or other utilityscale construction projects <p> <li> <li> <p> Minimum of 5 years of solar PV or wind power project experience preferred <p> <li> <li> <p> Ability to travel up to 40 of the time <p> <li> <li> <p> Has independently overseen multimilliondollar projects <p> <li> <li> <p> Extensive work experience in management and completion of largescale projects in a responsible position in particular solar PV projects <p> <li> <li> <p> Appropriate leadership experience <p> <li> <li> <p> International experience preferably time spent abroad <p> <li> <li> <p> Assertive able to cope with dynamic surroundings a collaborator prepared to travel <p> <li> <li> <p> Demonstrated ability in managing projects development planning installation and execution <p> <li> <li> <p> Experience in permitting processes with local authorities <p> <li> <li> <p> Advanced knowledge in Microsoft office tools <p> <li> <li> <p> Strong in Microsoft Office Suite <p> <li> <li> <p> Fluent in written and spoken English other language skills are a plus <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Assertive able to cope with pressure a collaborator <p> <li> <li> <p> Travel up to 40 as needed <p> <li> <ul> <p> <p> <p> <strong> KEY COMPETENCIES <strong> <p> <ul> <li> <p> Demonstrable skills in Project and Construction Management <p> <li> <li> <p> Knowledge of Electrical System Design and Construction <p> <li> <li> <p> Excellent skills in record keeping including but not limited to documenting all meetings decisions site conditions and change order defense <p> <li> <li> <p> Safety trained for field work including OSHA 10 or OSHA 30 <p> <li> <li> <p> Experience managing medium and high voltage design and construction <p> <li> <li> <p> Ability to work outside for extended hours in elevated temperatures <p> <li> <li> <p> Selfdriven to exceed internal and external customer expectations with proven leadership and management skills <p> <li> <ul> <p> <p> <p> <strong> POSITIONS OFFERED SALARY PAY RANGE <strong> <p> <ul> <li> <p> The anticipated starting pay range of this position if it is to be located in Irvine CA is $14000000 $17500000 base salary per year <p> <li> <ul> <p> <p> <p> <p> <p> $140 $175 a year <p> <p> The abovelisted salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide The salary range shared in the job description is for the listed position and only pertains to the candidate if they work in Irvine CA Actual compensation is influenced by a wide array of factors including but not limited to internal pay equity skill set education licenses and certifications geographic location essential job duties and requirements and the necessary experience relative to the jobs minimum qualifications An additional discretionary bonus structure or incentives may be offered as part of the overall compensation package in addition to the full range of medical dental andor other benefits dependent on the level and position offered <p> <p> <p> <p> <strong> PHYSICAL DEMANDS <strong> <p> <p> <strong> <strong> <p> <p> Stationary Position frequently remains stationary up to 90 of the time and sitting up to 8 hours in a day <p> <p> MoveTraverse infrequently bend stand stoop andor walk <p> <p> Carry Weight infrequently carry weight andor lift objects light to heavy weighing up to 10 pounds <p> <p> Hearing and Speech frequently communicates with the ability to hear and talk on a regular basis with employees coworkers and all personnel matters must be able to exchange accurate information in these situations <p> <p> Sight frequent use of sight to detect images on computer office documents and office objects near and far <p> <p> Climb occasionally ascendsdescends on stairway to get to office upper and lower floors <p> <p> Travel review above travel requirement for this position <p> <p> <p> <p> <strong> WORK ENVIRONMENT <strong> <p> <p> <strong> <strong> <p> <p> Regular professional office business setting <p> <p> Noise level ranges from low to moderate if in office setting <p> <p> Noise level ranges from moderate to high if on construction worksite <p> <p> <p> <p> <em> Hanwha Q Cells is proud to be an atwill Equal Opportunity Employer and prohibits discrimination against race color religion sex sexual orientation gender perception or identity national origin age marital status pregnancy citizenship disability protected veteran status and any other classification protected by applicable federal state or local law This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <em> <p> <p> <em> <em> <p> <p> <em> We are committed to the full inclusion of all qualified individuals As part of this commitment Hanwha Q Cells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment Please contact us to request accommodations at <em> <a class=fontbold underline fontbold underline postingslink href=mailtohrusaqcellscom rel=noopener noreferrer nofollow target=blank> <em> hrusaqcellscom <em> <a> <em> <em> <p> <p> <em> <em> <p> <p> <em> Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our atwill employment opportunity <em> <p> <p> <p> <p> You may view your privacy rights by reviewing Qcells <a class=fontbold underline fontbold underline postingslink href=httpshqamericasboxcomsyox07qmkqxc5o1rw77oqb32459v9pn76 rel=noopener noreferrer nofollow target=blank> Privacy Policy here <a> or contacting our <a class=fontbold underline fontbold underline postingslink href=mailtohruseqcellscom rel=noopener noreferrer nofollow target=blank> HR Team <a> for a copy <p><p>
Senior Financial Analyst
Company: MissionWired
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> At MissionWired we help our partners create revolutionary fundraising strategies that advance their mission change our country and have a positive impact on the world <p> <p> <p> <p> MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations We help our partners tell big ambitious stories that invite their supporters into communities to raise missionchanging revenue Our results are unrivaled having converted more than $31 billion in donations to the worlds most trusted philanthropies and groundbreaking campaigns We do it over email and SMS in the mail across social media everywhere We dont think in terms of channels were singleminded in pursuit of your success <p> <p> <p> <p> Were innovative progressobsessed dogooders who care deeply about social change and continuing to push the limits on what we can accomplish together Weve brought strategies to life for nonprofit organizations working around the world including Sandy Hook Promise Human Rights Watch The Humane Society of the US Save the Children and Friends of the Earth as well as progressive political organizations campaigns and candidates like President Bidens reelection campaign and the Democratic Senatorial Campaign Committee DSCC Each cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot <p> <p> <p> <p> Were an equalopportunity employer and take seriously our commitment to equality and equity Our efforts to be inclusive and create opportunity dont end when someone joins us they begin <p> <p> <p> <p> Weve set our sights on changing the world through our work and with our clients and representation is at the foundation of what we do We know that diversity of thought and background makes us stronger Thats why were committed to building and maintaining a diverse community <p> <p> <p> <p> Every new team member broadens our perspective and allows us to think bigger Well be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come stay and push the boundaries of whats possible <p> <p> <p> <p> <strong> Overview <strong> MissionWired is looking for a Senior Financial Analyst reporting to the Director of FPampA to assist in the budgeting forecasting longterm planning implementation and business strategic analysis of the financial team The Financial Analyst will be handson and have the leadership ability and talent to develop the functions to meet growing business needs as we scale We are looking for a true strategic partner and valuable voice to represent the finance team as we continue to grow our teams and services <p> <p> <p> <p> <p> <p> <strong> Successful candidates will <strong> <p> <ul> <li> <p> Working crossfunctionally with department leads to forecast measure evaluate and report on revenue and operating expenses <p> <li> <li> <p> Assisting in the monthly preparation of income statements balance sheets and cash flow statements <p> <li> <li> <p> Performing regular and adhoc analyses that provide insightful views into the operations and financial performance of the company and <p> <li> <li> <p> Executing on process improvement and automation efforts to streamline FPampA operations and improve the speed and quality of financial reporting <p> <li> <ul> <p> <p> <p> <strong> Musthave qualifications <strong> <p> <ul> <li> <p> 4+ years of experience in FPampA corporate finance or investment banking <p> <li> <li> <p> Advanced knowledge of Microsoft Excel with the ability to build and teach advanced financial models and translate them into impactful presentations <p> <li> <li> <p> Knowledge and experience in managing direct expense forecasting <p> <li> <li> <p> Ability to collaborate with and communicate financial concepts to nonfinance team members and executives <p> <li> <li> <p> Strong knowledge of accounting operations for example monthend closes <p> <li> <li> <p> Comfortability working in a growing entrepreneurial organization that may require development and implementation of new processes <p> <li> <li> <p> Proficiency with accounting software and translating ERP data into useful management reporting <p> <li> <li> <p> Ability to quickly identify both risks and opportunities while maintaining a strong focus on both process improvements and results and <p> <li> <li> <p> Prioritization of the integrity and accuracy of financial reporting <p> <li> <ul> <p> <p> <p> <strong> Nicetohave qualifications <strong> <p> <ul> <li> <p> Bachelors degree in Finance Accounting or related field <p> <li> <li> <p> Professional servicesagency focus preferred and <p> <li> <li> <p> Passion energy and excitement for progressive and philanthropic causes <p> <li> <ul> <p> <p> <p> <p> <p> Salary range for this role is $70000 to $80000 per year depending on experience <p> <p> <p> <p> <em> If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications consider applying anyway Wed love to hear from you <em> <p> <p> <p> <p> Supporting your team on some nights and weekends as we approach highvolume times such as elections may be required <p> <p> <p> <p> <strong> <u> Benefits <u> <strong> <p> <p> 100 employerpaid premiums for platinumlevel medical plan on a national health care network <p> <p> 100 employerpaid life insurance and short term disability <p> <p> 50 employerpaid vision and dental insurance <p> <p> 401k with 3 employer contribution <p> <p> 17 vacation days in addition to 12 paid holidays sick days bereavement leave and a volunteer day off <p> <p> Paid parental leave at 100 of your salary <p> <p> Financial support for reproductive and transgender care <p> <p> Flexible telecommute and remote work policies <p> <p> Company issued Mac products for home offices <p> <p> Cell phone service reimbursement meal and rideshare reimbursement and other perks available <p> <p> <p> <p> <strong> <u> Location <u> <strong> <p> <p> We are currently working remotely with no return to office date Applicants may reside in the following states CA CO CT DC FL GA IL IN LA MA MD MN MO NC NJ NM NY OH PA SC TX VA WA and WI Due to FL legislation MissionWired is required to participate in <a class=fontbold underline fontbold underline postingslink href=httpsdrivegooglecomfiled1cND6OtjyqgiaCvzlEIGQt37qAVsWyviewusp=sharing rel=noopener noreferrer nofollow target=blank> everify <a> <p><p>
Part Time Care Advocate
Company: Tomorrow Health
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> Care Advocate PartTime Customer Experience Team Start date April 8th 2024 or April 15th 2024 <strong> <p> <p> Tomorrow Health enables exceptional healthcare for patients and their families in the place they want to be most home At Tomorrow Heath we build technology that rewires the way homebased care is ordered delivered and paid for Tomorrow Health connects patients providers health plans and homebased care suppliers to ensure patients receive the correct and timely care they need to remain healthy at home <p> <p> We believe in putting patients first that many perspectives are stronger than one and in treating those we serve just as we would our own family members We hope youll join us if youre passionate about improving healthcare delivery leveraging technology to help people and working in a collaborative diverse environment <p> <p> <strong> THE TEAM <strong> <p> <p> The Customer Experience team is responsible for handling inbound and outbound inquiries from patients providers suppliers and other clients via phone fax and email along with processing orders to ensure a smooth patient experience <p> <p> <strong> THE ROLE <strong> <p> <p> As a member of our Customer Experience Team you will be working at the heart of what sets us apart You will manage order intake performing internal workflows to capture and process patient orders endtoend remotely engaging with patients and caregivers through incoming and outgoing communications via phone email and other communication platforms and interfacing with our healthcare partners You should embrace the flexibility of an earlystage startup Were looking for those who have the capability and desire to work in rapidlychanging environments with many moving pieces <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Interact with our patients and providers via phone email and text These interactions may include <p> <ul> <li> <p> Order intake and prescription retrieval with providers <p> <li> <li> <p> Order confirmations with patients and providers <p> <li> <li> <p> Order status updates with suppliers and patients <p> <li> <li> <p> Policy and eligibility clarification with health insurance payors <p> <li> <ul> <li> <li> <p> Utilize internal resources and tools to manage multiple types of outreach simultaneously and with different stakeholders ensuring that all patient needs are being met in a timely manner <p> <li> <li> <p> Process orders by reviewing faxes documentation and prescriptions and processing orders in our internal order management system <p> <li> <li> <p> Proactively employ a sense of persistence and urgency to ensure patients are cared for and their orders are processed in a timely manner <p> <li> <li> <p> Communicate with all stakeholders tactfully and professionally <p> <li> <ul> <p> <strong> REQUIREMENTS <strong> <p> <ul> <li> <p> Comfortable working in a parttime capacity typically 2027 hours per week Must be available during daytime hours 800am500pm MondayFriday <p> <li> <li> <p> 1+ years of experience in a customer success or service role healthcare experience or knowledge is a plus <p> <li> <li> <p> Deep interest in improving customer experience and the ability to see the connection between customer experience and overall business growth <p> <li> <li> <p> An empathetic collaborative person with experience working in fastpaced and highgrowth environments <p> <li> <li> <p> Bilingual English and Spanish fluency in reading writing and speaking is a plus <p> <li> <li> <p> An excellent communicator with comfort and competency to speak with multiple clients a day professional phone etiquette along with excellent verbal written and interpersonal skills <p> <li> <li> <p> Ability to multitask manage time effectively stay organized and maintain attention to detail <p> <li> <li> <p> Proficient computer skills including Google Suite Salesforce or other CRM systems ticketing systems like ZenDesk Slack a plus <p> <li> <li> <p> This is a remote position so you will be required to have the following <p> <ul> <li> <p> Internet services with a minimum speed of 15 Mbps download and a minimum of 3 Mbps upload You can test your internet speed at wwwspeedtestnet or by contacting your service provider <p> <li> <li> <p> Access to a HIPPA compliant private workspace <p> <li> <ul> <li> <li> <p> <strong> Available to start on April 8th 2024 or April 15th 2024 <strong> <p> <li> <ul> <p> Salary range for this position $1500$1600 per hour Our parttime teammates also qualify for additional wellness resources including a monthly wellness reimbursement access to a 401k retirement plan and more <p> <p> Learn more about our core values and working with us on our <a class=fontbold underline fontbold underline fontbold underline href=httpshometomorrowhealthcomcareers rel=noopener noreferrer nofollow target=blank> careers <a> page <p><p>
Senior Backend Engineer, Data Stores: Tenant Scale
Company: GitLab
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> An overview of this role <strong> <p> <p> The Tenant Scale team is focused on a longterm scaling solution for GitLab The charter of this group is to explore iterate on validate and lead implementation of proposals to provide a solution to accommodate Gitlabcoms dailyactive user growth We are accomplishing this through the introduction of a Cells architecture along with an Organization entity that will be the vehicle to associate a customers data with a specific Cell Hopefully this is the type of work that gets you excited about joining the team if so please read on <p> <p> Backend Engineers at GitLab work on our product This includes both the open source version of GitLab the enterprise editions and the GitLabcom service as well The efforts led by the Tenant Scale team will have an impact across all of GitLab You will be part of a group that is changing functionality used by all features in GitLab and consulting with development groups and subdepartments to implement changes required to support our Cells architecture Some examples of our projects <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgitlabcomeearchitectureblueprintscellsindexhtml rel=noopener noreferrer nofollow target=blank> Cells <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgitlabcomeearchitectureblueprintsorganizationindexhtml rel=noopener noreferrer nofollow target=blank> Organization <a> <p> <li> <ul> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Develop new features in <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvaluescollaboration rel=noopener noreferrer nofollow target=blank> collaboration <a> with our product management UX and frontend teams <p> <li> <li> <p> Keep changes small and <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvaluesiteration rel=noopener noreferrer nofollow target=blank> iterate <a> towards the best solution <p> <li> <li> <p> Reviewing Rails andor database related changes submitted by other engineers or community contributors <p> <li> <li> <p> Documenting best practices or patterns to avoid <p> <li> <li> <p> Developing tooling to proactively inform developers of potential performance issues <p> <li> <li> <p> Research design and implement solutions to improve product performance <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Significant experience with Ruby on Rails <p> <li> <li> <p> Professional software engineering experience with databases preferably PostgreSQL in large production environments <p> <li> <li> <p> Familiarity with GraphQL <p> <li> <li> <p> Infrastructure Deployments knowledge optional <p> <li> <li> <p> Interest in scalability sharing and system programming languages like Rust Go or Lua optional <p> <li> <li> <p> Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems <p> <li> <li> <p> You can reason about software algorithms and performance from a high level <p> <li> <li> <p> You are passionate about open source <p> <li> <li> <p> Strong written communication skills <p> <li> <li> <p> Selfmotivated and have strong organizational skills <p> <li> <li> <p> You share our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvalues rel=noopener noreferrer nofollow target=blank> values <a> and work in accordance with those values <p> <li> <ul> <p> <strong> About the team <strong> <p> <p> The Tenant Scale group is part of the <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookengineeringinfrastructurecoreplatformdatastores rel=noopener noreferrer nofollow target=blank> Data Stores stage <a> We offer support for groups projects and user profiles within our product but our main focus is a longterm horizontal scaling solution for GitLab <p> <p> The teams <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookengineeringinfrastructurecoreplatformdatastorestenantscale rel=noopener noreferrer nofollow target=blank> handbook page <a> covers processes and information specific to the Tenant Scale group See also the <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectionenablementtenantscale rel=noopener noreferrer nofollow target=blank> direction page <a> and the <a class=fontbold underline fontbold underline fontbold underline href=httpshandbookgitlabcomhandbookproductcategoriesfeaturesdatastorestenantscalegroup rel=noopener noreferrer nofollow target=blank> features we support per category <a> <p> <p> <strong> How GitLab will support you <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> All remote <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <p> <li> <ul> <p> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application <p><p>
DNP Project & Practicum II - Visiting Professor - Online
Company: Adtalem Global Education
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Chamberlain University has a 130year history and the mission to educate empower and embolden diverse healthcare professionals who advance the health of people families communities and nations Were 99000 strong with 31000 students and 68000 alumni armed with the skills passion and determination to make a difference in todays complex healthcare environment By living Chamberlain Care® weve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions Our College of Nursing offers a Bachelor of Science in Nursing BSN degree program at 23 campuses and online postlicensure degree programs and certificates including RN to BSN RN to MSN a Master of Science in Nursing MSN with six Specialty Tracks and a Doctor of Nursing Practice DNP Our College of Health Professions offers online options with a Master of Public Health degree Public Health Certificate programs and a Master of Social Work degree Learn more about Chamberlain University part of Adtalem Global Education at wwwchamberlainedu <p> <p> <p> <h2> Job Description <h2> <p> Chamberlain College of Nursing is seeking Part Time Online Visiting Professors interested in teaching students in our Doctorate of Nursing DNP online program We build longterm relationships with superior nurse educators who are experts in their field and committed to providing the finest in practitionerfocused education <p> <p> This is 100 online teaching an incredibly flexible and convenient way to share your experience and knowledge with those who aspire to enjoy the career success you already have <p> <p> The specific course under consideration is <p> <p> <strong> NR705DNP Project amp Practicum II <strong> The focus of this course is on preparing for evidencebased practice change using advanced nursing judgment in the practicum setting <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Inspire students to complete their programs by providing regular meaningful feedback about their academic performance development and participation while encouraging them to engage fully in their education <p> <li> <li> <p> Engage students in meaningful asynchronous threaded discussions at least 4 days per week moderating participation evaluating responses and rationales and responding to questions or comments <p> <li> <li> <p> Evaluate academic progress and comprehension of course content through assignments and discussions <p> <li> <li> <p> Exhibit Chamberlain Care ™ by displaying behaviors of care respect and professionalism creating a culture that fosters collaboration cooperation and respect among all <p> <li> <li> <p> Be readily available to meet the needs of a student body that is diverse in age culture and academic preparation <p> <li> <li> <p> Identify and embrace opportunities to enhance student engagement by reaching out to students in need and responding quickly to requests for help <p> <li> <li> <p> Bring your professional experience to life through professional development introducing industry perspective into courses and sharing information about nursing trends and opportunities with students <p> <li> <li> <p> Promote student success by demonstrating flexibility in style schedule and exhibiting your passion for teaching by devoting time and energy to improve scholarly excellence and subject matter expertise <p> <li> <li> <p> Foster a positive learning environment by maintaining accurate records submitting grades on time and enforcing academic policies <p> <li> <li> <p> Use appropriate technological options for online technologies and courserelated software including Websites email and online discussions for preparing the course and making it accessible to students <p> <li> <li> <p> Model effective communications that engage the students provide clarity and improve student learning <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> MSN and DNP or PHD in Nursing degree is required doctorate must be conferred <p> <li> <li> <p> Must have an active compact nursing license <p> <li> <li> <p> <strong> 2+ years in an academic DNP project faculty advisor required <strong> <p> <li> <li> <p> Online teaching experience required <p> <li> <li> <p> Illinois RN License will be required to teach all courses <p> <li> <li> <p> Must have required subject matter expertise and outstanding written communication skills and familiar with APA <p> <li> <li> <p> Must have excellent motivational and instructional skills in a diverse and nontraditional environment <p> <li> <li> <p> Solid written skills and ability to communicate clearly and effectively in an online environment a must <p> <li> <li> <p> Additional requirements driven by state licensing or accreditation considerations may apply <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <strong> Chamberlain Visiting Professor Position Online <strong> <em> In support of the pay transparency laws enacted across the country the expected compensation rate for this position is between $850Earned Credit Hour to $1950Earned Credit Hour depending on the candidates education and experience Actual pay may be adjusted based on jobrelated factors permitted by law such as type of course taught experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements <em> <p> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Customer Onboarding Strategist, Mid-Market
Company: Muck Rack
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Were growing quickly and were looking for a proactive empathetic and eager <strong> Customer Onboarding Strategist <strong> to join our team and make a big impact <p> <p> Customer churn starts during onboarding As a Customer Onboarding Strategist your mission will be to set up midmarket and small business customers for immediate success by facilitating the implementation process You should be excited about educating new customers and ensuring a smooth adoption of our products and services You will be responsible for rapidly understanding each customers business and communications requirements and driving them to realize a fast timetovalue from their investment in Muck Rack as efficiently as possible Youll be a great fit for this role if you enjoy taking ownership and see yourself as a collaborator working with customers to deliver great results <p> <h2> What youll do <h2> <ul> <li> <p> Become a Muck Rack product expert <p> <li> <li> <p> Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders <p> <li> <li> <p> Conduct 56 customer calls daily to provide detailed account walkthroughs communicate setup requirements educate on Muck <p> <li> <li> <p> Racks capabilities and document implementation details in Salesforce <p> <li> <li> <p> Ensure all customers complete the required technical setup efficiently and in a timely manner <p> <li> <li> <p> Leverage feedback for continuous improvement to the onboarding process to enhance efficiency and customer experience <p> <li> <li> <p> Develop a deep understanding of customers business and operational objectives <p> <li> <li> <p> Project manage onboardings to successful outcomes accelerating Time to Value and retention <p> <li> <li> <p> Help drive early adoption setting KPIs and success metrics for ROI <p> <li> <ul> <h3> How success will be measured in this role <h3> <ul> <li> <p> Number of accounts onboarded per quarter <p> <li> <li> <p> Customer Health Score of new accounts after 90 days <p> <li> <ul> <h2> If the details below describe you you could be a great fit for this role <h2> <ul> <li> <p> 2+ years professional experience with at least 1 year of related SaaS experience in customer onboarding customer success management project management or coaching roles <p> <li> <li> <p> An ability to manage project scope and delivery timelines across multiple projects simultaneously with experience working in a deadlinedriven environment <p> <li> <li> <p> Proficiency in Boolean search language or has the ability to learn to use Boolean search operators AND OR NOT etc <p> <li> <li> <p> Can communicate about and advise on technical concepts <p> <li> <li> <p> Comfort with a variety of tools including a CRM preferably Salesforce <p> <li> <li> <p> An ability to adapt quickly to new software and constantly changing business requirements <p> <li> <li> <p> A passion for helping customers and a dedication to providing a bestinclass service experience <p> <li> <li> <p> An ability to use data to analyze results and make datadriven decisions <p> <li> <li> <p> Strong written and verbal communication skills and the ability to build meaningful relationships quickly <p> <li> <ul> <h3> Interview Overview <h3> <p> Below youll find an outline of the interview plan for our Customer Onboarding Strategist role Please note that this is what we expect the process to look like we may ask you for supplemental information or require an additional step before making a final decision <p> <ul> <li> <p> 30 min interview with a member of our Talent Team <p> <li> <li> <p> A 1 hour zoom interview with the hiring manager <p> <li> <li> <p> Takehome skills assessment 2 hours max <p> <li> <li> <p> Peer interviews with several team members <p> <li> <li> <p> Final calls with executive team members <p> <li> <ul> <h3> Salary <h3> <p> The base salary for this role is $68000 Total compensation for this role consists of base salary and a quarterly bonus plan We take a geoneutral approach to compensation within the US meaning that we pay based on job function and level not location For all other countries we have competitive pay bands based on market standards <p> <p> Individual compensation decisions are based on a number of factors including experience level skillset and balancing internal equity relative to peers at the company We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors We recognize that the person we hire may be less experienced or more senior than this job description as posted If that ends up being the case the updated salary range will be communicated with you as a candidate <p> <p> <p><p>
Staff Product Manager, Data Platform
Company: Webflow
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> We are seeking a highly experienced Product Manager to join our growing team As a Staff Product Manager on the Data Platform team you will play a pivotal role in defining and executing the vision for our data infrastructure This includes the systems and tools that collect store process and analyze the vast amount of data generated by our platform Youll work closely with engineering design and crossfunctional teams to build a scalable reliable and efficient data platform that enables other product teams to bring new data products to market <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States BC amp ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> United States all figures cited in USD <p> <ul> <li> <p> Zone A $176400 $217000 <p> <li> <li> <p> Zone B $165000 $204000 <p> <li> <li> <p> Zone C $155000 $191000 <p> <li> <ul> <li> <li> <p> Canada All figures cited in CAD <p> <ul> <li> <p> $200000 $246000 <p> <li> <ul> <li> <li> <p> Reporting <strong> <strong> to the Director of Product Management <p> <li> <ul> <p> As a Staff Product Manager youll <p> <ul> <li> <p> Define and prioritize the roadmap for the data platform balancing shortterm needs and longterm vision <p> <li> <li> <p> Work closely with engineering leads to architect and build a scalable highperformance data infrastructure <p> <li> <li> <p> Collaborate with stakeholders across the company to understand their data needs and translate them into clear actionable requirements <p> <li> <li> <p> Drive the development of data tools and services that empower internal teams to access and leverage data effectively <p> <li> <li> <p> Ensure data quality and compliance with privacy regulations <p> <li> <li> <p> Monitor industry trends and emerging technologies to continuously innovate and improve our data platform <p> <li> <li> <p> Prioritize product backlog and manage roadmap based on strategic priorities user needs and market trends <p> <li> <li> <p> Develop and articulate compelling value propositions to stakeholders <p> <li> <li> <p> Define track and analyze key platform metrics to inform decisionmaking and measure success <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as a Staff Product Manager if you <p> <ul> <li> <p> 710+ years of product management experience with at least 3 years focused on data platforms analytics or related fields <p> <li> <li> <p> Strong technical background and understanding of data architecture data modeling and ETL processes Experience with cloudbased data solutions eg AWS Google Cloud Azure Mongobig data technologies eg Hadoop Spark and machine learning <p> <li> <li> <p> Deep understanding of privacy laws and regulations affecting data collection and usage <p> <li> <li> <p> Proven track record of leading crossfunctional teams to deliver highimpact data projects <p> <li> <li> <p> Excellent communication and leadership skills with the ability to influence without authority <p> <li> <li> <p> Have a strong technical acumen and can articulate complex technical concepts in simple terms <p> <li> <li> <p> Possess a test and learn mentality and are comfortable working in a fastpaced dynamic and evolving environment <p> <li> <li> <p> Can balance bigpicture thinking with deepdive analysis and attention to detail <p> <li> <li> <p> Are experienced in agile methodologies and can adapt to changing priorities <p> <li> <li> <p> Have excellent problemsolving skills with a creative and analytical mindset <p> <li> <li> <p> Are comfortable giving and receiving constructive feedback to continuously improve and encourage growth <p> <li> <li> <p> Have excellent leadership skills with the ability to inspire and motivate a team towards achieving a common goal <p> <li> <li> <p> Are adept at navigating and managing through ambiguity and complexity <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> to know more about how we collect use and transfer the personal data of our candidates <em> <p><p>
AVP/VP/Global Head Quality Services
Company: EVERSANA
Location: USA
Posted Mar 14, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p>At EVERSANA we are proud to be certified as a Great Place to Work across the globe Were fueled by our vision to create a healthier world How Our global team of more than 7000 employees is committed to creating and delivering nextgeneration commercialization services to the life sciences industry We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech startups to established pharmaceutical companies Our products services and solutions help bring innovative therapies to market and support the patients who depend on them Our jobs skills and talents are unique but together we make an impact every day Join us<p> <p>Across our growing organization we embrace diversity in backgrounds and experiences Improving patient lives around the world is a priority and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs We are deliberate and selfreflective about the kind of team and culture we are building We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA our people clients and most importantly the patients we serve We are EVERSANA <p> <p><br><br><p> <div class=h3>Job Description<div> <p><strong>THE POSITION <strong><p> <p>At EVERSANA our Compliance Services team is taking a leading role in helping some of the most scientifically advanced BioPharma Medical Device and other Life Sciences organizations around the world to innovate novel therapies for rare ultrarare and critical therapeutic areas including Oncology Neurology Immunooncology Immunology etc and bring them to market With a commitment to excellence and a clientcentric approach we deliver strategic and operational support to help our clients achieve their business objectives This is a leadership role within EVERSANA Compliance team reporting directly to the Senior Vice PresidentPresident Compliance Services This individual will be embraced with the responsibility driving the innovation and expansion strategy of Quality services leading to overall business growth This person will also collaborate very closely with other leaders within the EVERSANA Compliance Services Medical Affairs Pharmacovigilance and Regulatory to further strengthen the vision of integrated compliance services platform In addition this person will also work closely with leaders in Commercial Teams and other Service Lines including Patient services Market Access Engage Field solutions 3PL Data amp Analytics and Management consulting for identifying and driving newer and integrated opportunities<p> <p> <p> <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong><p> <p><br>Our employees are tasked with delivering excellent business results through the efforts of their teams EVERSANA customers are working on addressing unmet medical needs using advanced techniques and delivery models such as cell and gene therapies tissueengineered products and combination products evolving in a complex and dynamic scientific and global regulatory environment So its an ongoing endeavor at EVERSANA to evolve our business strategy and innovation in a manner that we can constantly deliver value to our customers create strong competitive differentiation and thought leadership ultimately leading to client delight and business growth The key responsibilities of this role are<p> <ul style=> <li style=>We are seeking an experienced and dynamic individual to join our team as the Practice Head of Global Quality Services for our Life Sciences clients The successful candidate will play a pivotal role in leading and growing our Quality Services practice overseeing four key areas Leadership and Strategy Practice Development and Business Growth Service Delivery and Business Operations and Business Performance Management <ul style=> <li style=><strong>Leadership and Strategy<strong> <ul style=> <li style=>Drive the entire PampL for Quality services business globally<li> <li style=>Actively drive building and delivering the overall vision of Practice Proactively work internally and externally to uncover market unmet needs and build right solutions<li> <li style=>Building the entire strategy for Practice services to create market differentiation and deliver enhanced value to our BioPharma customers<li> <li style=>Building and executing Practice strategy for driving revenue Expand Practice into newer areas that are relevant and needed by the industry<li> <li style=>Collaborate with other Service Lines like Field Solutions Market Access Health Analytics to create an overall Quality service package<li> <li style=>Global Expansion into new markets<li> <li style=>Global Operations Delivery Models Growth Strategy Helping constantly evolve the operational metrics to better execute the business and anticipate the trends<li> <li style=>CreatingDriving Thought leadership across Quality Practice via position papers webinars conferences social media and other channels<li> <li style=>Building a partnership ecosystem with customers partners and other market players to meet business growth objectives<li> <ul> <li> <li style=><strong>Practice Development and Business Growth<strong> <ul style=> <li style=>Drive business development efforts to expand the client base and increase revenue for the Practice<li> <li style=>Identify new market opportunities stay informed about industry regulations and assess potential risks to ensure proactive client support<li> <li style=>Collaborating with commercial teams understanding the commercial strategy and providing the required support through participating in overall solution development responses to RFIRFPs and building customer proposals<li> <li style=>Ensure alignment between commercial team and Quality team to achieve business unit commercial goals<li> <li style=>Presenting the solution during bid defense meeting answering customer queries and exhibiting an overall thought leadership in the area<li> <li style=>Collaborating with marketing team to develop thought leadership articles supporting new campaigns specific to Quality services writing white papers on upcoming trends<li> <li style=>Collaborating with commercial operations team to provide inputs on customer SOWs<li> <li style=>BookingInvoiced revenue evaluation provide modelscommentary of data via bottoms up approach<li> <li style=>Collaborate with Quality team to drive upsell and crosssell opportunities<li> <li style=>Tap into own industry network to drive business growth<li> <ul> <li> <li style=><strong>Service Delivery and Business Operations<strong> <ul style=> <li style=>Collaborating with Quality Leadership and Quality Consultants globally to ensure seamless execution of daytoday operations<li> <li style=>Act as point of escalation and work with internal teams and customers to resolve operational issues<li> <li style=>Understand client needs and industry trends to develop and deliver tailored solutions that address their specific quality and compliance challenges<li> <li style=>Work with team to understand their resourcing and other operational needs<li> <li style=>Global Operations Delivery Models Growth Strategy Helping constantly evolve the operational metrics to better execute the business and anticipate the trends<li> <li style=>Ensure the delivery of highquality valuedriven services that meet or exceed client expectations<li> <li style=>Develop 11 relationship with the top strategic customers and act as a coach for the operational team to drive growth within those accounts<li> <li style=>Support in developing partner ecosystem globally <li> <ul> <li> <li style=><strong>Business Performance Management<strong> <ul style=> <li style=>Driving overall monthly operational reporting amp dashboards both for business growth as well as business operations<li> <li style=>Take corrective actions to deliver on the PampL goals <li> <ul> <li> <ul> <li> <li style=>Build across Service Line collaboration and joint value proposition Building and driving large deals leveraging most EVERSANA capability<li> <li style=>Identify current pivotal positions and future strategic capabilities and create strategies to build talent development pipelines and retain engage and optimize the performance of individuals in those roles<li> <li style=>Build and develop a highperformance team that lives the EVERSANA values of caring creativity commitment and collaborative behavior <ul style=> <li style=>Lead the development of a segment culture that lives the EVERSANA values and provides high value to clients and employees<li> <li style=>Attract develop and retain leadership for key segment positions<li> <li style=>Create manpower plans and manage headcounts at or below budgeted levels<li> <li style=>Ensure organizational development programs are effective at all levels<li> <ul> <li> <li style=>Interface effectively with shared functions such as Legal Finance QNRA and Human Resources <ul style=> <li style=>Ensure company policies are effectively implemented at all locations<li> <li style=>Provide input in the developmentmodification of policies and templates<li> <ul> <li> <ul> <p>These results are achieved by<p> <ul style=> <li style=>Providing overall leadership to the Practice driving the PampL<li> <li style=>Ensuring alignment of all stakeholders involved in delivering the best experience to our customers through our services<li> <li style=>Setting clear direction effective plans and measurable outcomes<li> <li style=>Ensuring work is accomplished effectively by managing employee performance work processes and other resources<li> <li style=>Engaging employees to maximize their discretionary effort<li> <li style=>Developing a pipeline of excellent talent to fill future business needs<li> <li style=>Plans organizes and coordinates various projects programs and services<li> <li style=>All other duties as assigned<li> <ul> <p><em>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position<em><p> <p><strong>PEOPLE LEADER <strong><p> <p>People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values In addition to the critical management and leadership tasks listed above this role also includes the following unique responsibilities<p> <ul style=> <li style=>Support SVPPresident of Compliance Services to oversee the entire business<li> <li style=>Enabling effective collaboration between commercial Quality team finance and other teams involved in daytoday business<li> <li style=>Interview select and supervise the activities of the department staff communicate interpret and discuss with team the company policies and procedures<li> <li style=>Determine job objectives work methods and performance standards review performance relative to departmental objectives discussion appraisal with each employee and performance authorize and communicate salary changes promotions transfers discipline and discharge and administer all other personnel actions<li> <ul> <p><strong>EXPECT<strong><strong>AT<strong><strong>IONS OF THE JOB<strong><p> <ul style=> <li style=><strong>Travel <strong>20 to 30<li> <li style=><strong>Hours<strong> 8 Hours per day 5 days of the week<li> <ul> <p><em>The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position<em><p> <p><em>An individual in this position must be able to successfully perform the expectations listed above <em><p> <p><br><br><p> <div class=h3>Qualifications<div> <p><strong>MINIMUM KNOWLEDGE SKILLS AND ABILITIES<strong><p> <p>The requirements listed below are representative of the experience education knowledge skill andor abilities required<p> <ul style=> <li style=><strong>Education<strong> Postgraduate in Pharma Quality related areas or equivalent qualification is a must for this position An MBA andor any formal education in understanding and running a business will be added advantage<li> <li style=><strong>Experience andor Training <strong> <ul style=> <li style=>Minimum 20 to 25 years of experience in <ul style=> <li style=>Managing global Quality teamslife sciences services business<li> <li style=>Vast experience with BioPharmaMedical Devices <ul style=> <li style=>Quality ManagementAssurance and Regulatory Affairs<li> <li style=>CMC IND Filing NDA Filings RegulatoryQuality Audits<li> <li style=>Experience with FDA EMEAMHRA and other global regulators<li> <li style=>US and International regulatory and GMP requirements<li> <li style=>Quality Management System<li> <li style=>Experience with emerging companies and associated challenges in Quality Regulatory<li> <ul> <li> <ul> <li> <ul> <li> <li style=>A strategic SME providing leadership level advise to C level in smallmid BioPharmaMedical Devices companies in QualityRegulatory areas Working with the Heads of QualityRegulatory functions in BioPharmaMedical Devices companies for setting up QualityRegulatory functions or understanding their current challenges and proposing solutions<li> <li style=>A proven leader with vast industry network<li> <li style=>Ability to establish credibility with a variety of audiences and to be decisive<li> <li style=>Strong analytical numerical and reasoning abilities<li> <li style=>Exceptional written oral interpersonal and presentation skills including the ability to effectively interface with all levels of management and staff<li> <li style=>Superior management skills ability to influence and engage direct and indirect reports and peers<li> <li style=>Well versed with the technological advancement across Life sciences industry as well as Quality including advanced data analytics application of automation and artificial intelligence and data science<li> <li style=>Positive Attitude and Energy Exhibits an upbeat attitude a genuine interest in others and a sense of humor Energizes others and heightens morale through herhis attitude<li> <li style=>Communication Skills Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate<li> <li style=>Innovator Transforms creative ideas into original solutions that positively impact the companys performance<li> <li style=>Highly Principled Proves to be a professional of unquestionable integrity credibility and character who demonstrates high moral and ethical behavior<li> <li style=>Marketstrategic analysis Ability to understand the markets and customers served by EVERSANA and develop appropriate capability and service lines to support market needs<li> <ul> <p><strong>PHYSICALMENTAL DEMANDS AND WORKING ENVIRONMENT<strong><p> <p>The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position<p> <p><strong>Office<strong> While performing the essential functions of this job the employee is frequently required to reach grasp stand andor sit for long periods of time up to 90 of the shift walk talk and hear occasionally required to lift andor move up to 25 pounds The noise level in the work environment is usually moderately quiet with frequent interruptions and multiple demands<p> <p><br><br><p> <div class=h3>Additional Information<div> <p><strong>OUR CULTURAL BELIEFS<strong><p> <p><strong>Patient Minded <strong>I act with the patients best interest in mind<p> <p><strong>Client Delight<strong> I own every client experience and its impact on results<p> <p><strong>Take Action <strong>I am empowered and empower others to act now<p> <p><strong>Grow Talent <strong>I own my development and invest in the development of others <p> <p><strong>Win Together <strong>I passionately connect with anyone anywhere anytime to achieve results<p> <p><strong>Communication Matters <strong>I speak up to create transparent thoughtful and timely dialogue<p> <p><strong>Embrace Diversity <strong>I create an environment of awareness and respect<p> <p><strong>Always Innovate<strong> I am bold and creative in everything I do<p> <p>EVERSANA is committed to providing competitive salaries and benefits for all employees The anticipated base salary range for this position is $200000 to $280000 and is not applicable to locations outside of the US The base salary range represents the low and high end of the salary range for this position Compensation will be determined based on relevant experience other jobrelated qualificationsskills and geographic location to account for comparative cost of living EVERSANA reserves the right to modify this base salary range at any time<p> <div> <div> <p>From EVERSANAs inception Diversity Equity amp Inclusion have always been key to our success We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity All of our employees points of view are key to our success and inclusion is everyones responsibility<p> <p>Follow us on <a href=httpswwwlinkedincomcompanyeversana rel=nofollow>LinkedIn<a> | <a href=httpstwittercomEVERSANAcompany rel=nofollow>Twitter<a><p> <img src=httpsremotivecomjobtrack1900188blankgifsource=publicapi alt=>
Technical Support Engineer
Company: ScreenMeet
Location: USA
Posted Mar 14, 2024
<p style=margin 12pt 0in lineheight normal backgroundimage initial backgroundposition initial backgroundsize initial backgroundrepeat initial backgroundattachment initial backgroundorigin initial backgroundclip initial><strong>Technical Support Engineer<strong><p> <p class=MsoNormal style=margin 12pt 0in lineheight normal backgroundimage initial backgroundposition initial backgroundsize initial backgroundrepeat initial backgroundattachment initial backgroundorigin initial backgroundclip initial><span style=msofareastmsobidicolor black msocoloralt windowtext>The Technical Support Engineer will report to the Vice President of Customer Success and will focus primarily as a first responder to all inbound support desk tickets You will also assist with Customer Success and Sales Engineering <span><p> <p class=MsoNormal style=marginbottom 0in lineheight normal backgroundimage initial backgroundposition initial backgroundsize initial backgroundrepeat initial backgroundattachment initial backgroundorigin initial backgroundclip initial><strong>Responsibilities<strong><p> <p class=MsoNormal style=marginbottom 0in lineheight normal backgroundimage initial backgroundposition initial backgroundsize initial backgroundrepeat initial backgroundattachment initial backgroundorigin initial backgroundclip initial><strong><span style=msofareastmsobidi> <span><strong><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level1 lfo1 margin 0in 0in 0in 25in>< if supportLists><span style=msofareastmsobidi><span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareast>Primary Role Technical Support for ScreenMeet Customers<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Provide first line response and resolution to customer questions and issues through skillfully managing customer problems debugging troubleshooting and ensuring issues are fully resolved<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>In a troubleshooting capacity apply browser dev tools for HTTP monitoring and error detection use network tools like ping tracert and Wireshark and employ logging tools such as Kibana and Windows Event Viewer<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Assist customers during onboarding process with training and troubleshooting provide feature explanations and best practices <span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Research document and prioritize customer issues leveraging tools and escalating to internal teams as necessary as well as prioritizing and managing time effectively in a fastpaced environment<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Demonstrate exceptional analytical troubleshooting and problemsolving expertise<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Manage customer expectations and the customer experience to maximize customer satisfaction<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Become an expert in the features and functionality of the product and how it integrates with partner tools<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Stay current on product releases assist in QA testing when called upon and assist in preparation of release notes<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Participate in team operational activities including team meetings responsiveness to various asks collaboration on cases through Slack etc<span><p> <p class=MsoNormal style=textindent 25in lineheight normal msolist l2 level2 lfo1 verticalalign baseline margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Create and curate knowledge content and assist in keeping product documentation current product documentation knowledge base video training<span><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level2 lfo1 margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastmsobidi>Participate in off hour coverage of support desk<span><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level1 lfo1 margin 0in 0in 0in 25in>< if supportLists><span style=msofareastmsobidi><span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareast>Secondary Role Customer Success Support<span><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level2 lfo1 margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareast>Monitor account activity for trends that may impact health<span><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level2 lfo1 margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareast>Create customer facing usage reports to send on a regular basis<span><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level2 lfo1 margin 0in 0in 0in 75in>< if supportLists><span style=msofareast>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareast>Assist support in creating tools and processes that drive to increased retention<span><p> <p class=MsoListParagraph style=textindent 25in lineheight normal msolist l2 level1 lfo1 margin 0in 0in 0in 25in>< if supportLists><span style=msofareastmsobidi><span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareast>Secondary Role Customer Demonstrations<span><p> <p class=MsoListParagraph style=margin 0in 0in 0in 075in textindent 025in lineheight normal backgroundimage initial backgroundposition initial backgroundsize initial backgroundrepeat initial backgroundattachment initial backgroundorigin initial backgroundclip initial>< if supportLists><span style=msofareastmsobidifontweight bold>o<span style=fontvariantnumeric normal fontvarianteastasian normal fontvariantalternates normal fontkerning auto fontopticalsizing auto fontfeaturesettings normal fontvariationsettings normal fontvariantposition normal fontstretch normal lineheight normal> <span><span><endif><span style=msofareastcolor black msocoloralt windowtext>Provide product demonstrations to prospects for expansion and or new customers when called upon when Sales Engineer is too busy smaller opportunities upsell etc<span><p> <p class=MsoNormal style=marginbottom 0in lineheight normal background white><strong> <strong><p> <p class=MsoNormal style=marginbottom 0in lineheight normal background white><strong>Credentials<strong><p> <ul style=> <ul style=> <li style=><span style=msofareastmsobidi>Associates or Bachelors degree in Computer Science or a related field<span><li> <li style=><span style=msofareastmsobidi>Minimum of 5 years of experience in a technical support role<span><li> <li style=><span style=msofareastmsobidi>Experience with browser development tools<span><li> <li style=><span style=msofareastmsobidi>Experience with networking tools ping tracert and Wireshark and event viewer logs <span><li> <li style=><span style=msofareastmsobidi>Familiar with logging tools such as Kibana<span><li> <li style=><span style=msofareastmsobidi>Experience with Salesforce ServiceNow or other leading CRM cloud solutions<span><li> <li style=><span style=msofareastmsobidi>Experience with Remote Support applications such as Bomgar LogMeIn or TeamViewer<span><li> <li style=><span style=msofareastmsobidi>Excellent written and verbal communication skills<span><li> <li style=><span style=msofareastmsobidi>Experience with ticketing systems such as Jira<span><li> <li style=><span style=msofareastmsobidi>Ability to adapt to high paced environment with shifting priorities <span><li> <li style=><span style=msofareastmsobidi>Ability to multitask and perform effectively through strong time management skills<span><li> <li style=><span style=msofareastmsobidi>Experience working with and troubleshooting within a variety of internet browsers Chrome Safari etc<span><li> <li style=><span style=msofareastmsobidi>Understanding of Internet technologies firewalls web servers proxy servers etc<span><li> <li style=><span style=msofareastmsobidi>Experience with readingwriting HTML APEX JavaScript and CSS<span><li> <li style=><span style=lineheight 107 msofareastmsobidi>Beneficial but not required CompTIA A+ Network+ Security+ certifications or equivalent <span><li> <ul> <ul> <p class=MsoNormal style=marginbottom 0in lineheight normal background white> <p> <p class=MsoListParagraph style=marginbottom 0in lineheight normal verticalalign baseline><span style=msobidi> <span><p> <p class=MsoNormal style=marginbottom 0in lineheight normal background white><strong style=textindent 025in backgroundcolor fefefe><span style=msofareast msobidi>Logistics<span><strong><p> <p class=MsoNormal style=marginbottom 0in lineheight normal verticalalign baseline><span style=msofareast msobidi> <span><p> <ul style=> <ul style=> <li style=><span style=msobidi>100 remote<span><li> <li style=><span style=msobidi>Time zones All preference to Eastern Time Zone<span><li> <li style=><span style=msofareastmsobidi>Willing to work outside normal hours periodically as part of rotating coverage of support desk<span><li> <li style=><span style=msobidi>Willing to travel for periodic meetings and events<span><li> <ul> <ul> <p class=MsoNormal style=marginbottom 0in lineheight normal verticalalign baseline> <p> <p class=MsoNormal style=marginbottom 0in lineheight normal verticalalign baseline><strong><span style=msobidi> <span><strong><p> <p class=MsoNormal style=marginbottom 0in lineheight normal verticalalign baseline><strong><span style=msobidi>Salary <span><strong><p> <p class=MsoNormal style=marginbottom 0in lineheight normal verticalalign baseline><span style=msobidi> <span><p> <p class=MsoNormal style=marginbottom 0in lineheight normal backgroundimage initial backgroundposition initial backgroundsize initial backgroundrepeat initial backgroundattachment initial backgroundorigin initial backgroundclip initial> <p> <p class=MsoNormal style=marginbottom 0in lineheight normal verticalalign baseline><span style=msobidi>This position offers an $85000 $100000 potential On Target Earnings per year based on experience and achievement<span><p> <img src=httpsremotivecomjobtrack1901488blankgifsource=publicapi alt=>
Senior Product Designer
Company: Coforma
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <em> We are looking for a <em> <strong> <em> Senior Product Designer <em> <strong> <em> with a humancentered mindset to join our growing distributed team at Coforma <em> <p> <p> <p> <p> Product designers at Coforma serve as the bridge between research and delivery They work toward business goals and user needs with a bias toward scalable systems They benefit our clients by building holistic informed design systems while ensuring the rapid delivery of iterative designs to agile development teams They collaborate with research content design product management engineering project management and client business owners showing up as creative problem solvers who can unearth elegant solutions to complex issues <p> <p> <p> <p> As a <strong> Senior Product Designer <strong> youll join a team dedicated to improving the experiences of critical services and products for government agencies nonprofits and valuesaligned organizations Youll demonstrate consistently highlevel execution even when encountering ambiguity in complex multistakeholder project environments Youll showcase a clear passion and enthusiasm for learning and sharing your expertise Youll demonstrate working knowledge of visual design and frontend development concepts and relationships including the use and maintenance of design systems Youll be a compassionate representative for the Product Design practice area and proactively seek collaboration across practice areas and with other departments <p> <p> <p> <p> <strong> $147290 to $156560 Annual Salary + Benefits + Growth Potential <strong> <p> <p> <em> Placement within this range will be based on the competency level of the candidate An offer will be made at one of the following tiers <em> <p> <p> <p> <p> <strong> <em> Tier 1 $147290 <em> <strong> <em> Meets minimum qualificationexperience requirements Beyond onboarding will need additional guidance and training to perform key responsibilities of the role <em> <p> <p> <strong> <em> Tier 2 $156560 <em> <strong> <em> Experienced and fullycompetent Beyond onboarding can independently perform key responsibilities of the role <em> <p> <p> <p> <p> <em> To honor our companywide equitable pay system the posted salary range and corresponding tier salaries are nonnegotiable <em> <p> <p> <p> <p> <em> The job posting for this role is set to close by 500pm PDT on Monday March 18th 2024 <em> <p> <p> <em> The desired start date for this role is midApril 2024 <em> <p> <p> <p> <p> <em> This is a USbased remote position open to applicants in select states listed below and some travel will be required <em> <p> <p> <p> <p> <strong> <em> Note to ensure we remain compliant with all state county and local employment and tax regulations applicants must currently reside in one of the following states to be considered for employment with Coforma This list will be updated periodically as our PeopleOps team works to open up hiring in additional states <em> <strong> <p> <p> <p> <p> <strong> <em> Arizona <em> <strong> <p> <p> <strong> <em> California <em> <strong> <p> <p> <strong> <em> District of Columbia <em> <strong> <p> <p> <strong> <em> Florida <em> <strong> <p> <p> <strong> <em> Georgia <em> <strong> <p> <p> <strong> <em> Idaho <em> <strong> <p> <p> <strong> <em> Illinois <em> <strong> <p> <p> <strong> <em> Maine <em> <strong> <p> <p> <strong> <em> Maryland <em> <strong> <p> <p> <strong> <em> Massachusetts <em> <strong> <p> <p> <strong> <em> Montana <em> <strong> <p> <p> <strong> <em> Nevada <em> <strong> <p> <p> <strong> <em> New York <em> <strong> <p> <p> <strong> <em> North Carolina <em> <strong> <p> <p> <strong> <em> Oregon <em> <strong> <p> <p> <strong> <em> Tennessee <em> <strong> <p> <p> <strong> <em> Texas <em> <strong> <p> <p> <strong> <em> Washington <em> <strong> <p> <p> <strong> <em> Wisconsin <em> <strong> <p> <p> <p> <p> <strong> Overview <strong> <p> <p> <p> <p> The Senior Product Designer will bring humancentered design processes and methods to our work wherever possible sometimes serving as a projects design lead Your passion for designing simple and effective products informed by insights of real people and key business needs will inspire and ground your peers Youll help us better understand the people we aim to serve the needs of the organizations and agencies we work with and the changes we can make to have a significant and lasting impact Youll incorporate accessibility best practices and standards into all your work and help others do the same <p> <p> <p> <p> <p> <p> <strong> What Youll Do Responsibilities <strong> <p> <ul> <li> <p> Scope design needs for assigned projects whose parameters are often undefined proactively navigating organizational and project ambiguity <p> <li> <li> <p> Work crossfunctionally to develop product design principles strategies product roadmaps and success measures that meet client needs <p> <li> <li> <p> Set and follow direction to build highquality design deliverables and accompanying documentation from kickoff to handoff including design systems prototypes UI designs wireframes and more <p> <li> <li> <p> Partner with other designers to ensure all deliverables are inclusive accessible and use plain language <p> <li> <li> <p> Plan and execute various approaches to user research and design strategy and define lead and support usability testing using low and highfidelity prototypes as well as live systems <p> <li> <li> <p> Synthesize usability research insights and transform them into design recommendations and decisions <p> <li> <li> <p> Demonstrate solid process and a wellrounded knowledge of techniques principles tools materials and systems in Product Design and other design disciplines <p> <li> <li> <p> Lead and participate in meetings workshops and training sessions for clients stakeholders and internal teamsIdentify analyze and work through complex problems in a way that addresses business requirements and user needsand coach more junior team members to do the same <p> <li> <li> <p> Present work in various forums and formats for varied audiences <p> <li> <li> <p> Help set the bar for client interaction providing support to project reports as needed <p> <li> <li> <p> Help ensure the health of the Design department through coaching and hiring support <p> <li> <li> <p> Help document Coforma Product Design practice strategy and process working handinhand with Product Design counterparts <p> <li> <li> <p> Act as a sounding board for design researchers engineers UX designers and content designers at Coforma coaching them through experiential challenges and helping to review and structure their product design work as needed <p> <li> <li> <p> Share your expertise in product design by contributing to thought leadership content for internal and external audiences <p> <li> <ul> <p> <p> <p> <strong> Who You Are Requirements <strong> <p> <ul> <li> <p> 6+ years of experience with product design web interaction andor equivalent roles <p> <li> <li> <p> Proficiency in crafting quality designs using design systems atomic design component design annotated wireframes responsive layouts clickable prototypes branded UI designs microcopy and style guides <p> <li> <li> <p> Experience partnering with researchers to define lead and support usability testing using low and highfidelity prototypes as well as live systems <p> <li> <li> <p> Experience synthesizing usability research insights and transforming them into design recommendations and decisions <p> <li> <li> <p> 2+ years of project team leadership <p> <li> <li> <p> 2+ years of experience facilitating and designing product design workshops and presentations with clients or in a consulting role <p> <li> <li> <p> Experience and history of enabling access to products and services within teams and communities <p> <li> <li> <p> Familiarity and experience with fastgrowing companies with a bonus for experience within government contracting or professional service firms <p> <li> <li> <p> Passion for and experience with quality interaction design usability and accessibility <p> <li> <li> <p> Adeptness with gathering requirements and understanding the design needs of public sector clients <p> <li> <li> <p> Demonstrated passion for continual learning <p> <li> <li> <p> Fulltime resident of the contiguous United States must be legally authorized to work in the US now and in the future without sponsorship <p> <li> <li> <p> Applicants selected for this position may be subject to a government security clearance and must meet eligibility requirements for access to classified information related to the nature of some of our clients work <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications and Experience <strong> <p> <ul> <li> <p> 2+ years experience working on a remote team or remote freelancing <p> <li> <li> <p> 2+ years experience working in a consulting environment <p> <li> <li> <p> Experience working within a crossmatrixed environment <p> <li> <li> <p> Prior professional services government or federal consulting experience <p> <li> <li> <p> Experience writing or editing requirements and performing design challenges for government proposals <p> <li> <li> <p> Experience conducting remoteonly research workshops or validation sessions <p> <li> <li> <p> Experience utilizing the United States Web Design System USWDS <p> <li> <ul> <p> <p> <p> <strong> Other <strong> <p> <ul> <li> <p> <strong> Internet <strong> will prioritize and maintain access to strong reliable internet for the remote nature of our work except when on vacation or holiday <p> <li> <li> <p> <strong> Security <strong> will keep the highest security practices to ensure privacy and security of Coforma and client information given the nature of our work even when on vacation <p> <li> <li> <p> <strong> Travel Flexibility <strong> on request and with advance notice will attend inperson events such as meetings workshops and trainings as assigned for projects that require it <p> <li> <li> <p> <strong> Brand Representation <strong> will represent Coforma professionally and sincerely modeling our <a class=fontbold underline fontbold underline postingslink href=httpscoformaiovalues rel=noopener noreferrer nofollow target=blank> Company Values <a> in all interactions <p> <li> <ul> <p> <p> <p> <strong> We Dont Care About <strong> <p> <ul> <li> <p> Whether or not you have a degree of any kind <p> <li> <li> <p> Whether your educational major if you had one is related to this role <p> <li> <li> <p> Whether or not you have GitHub contributions <p> <li> <li> <p> Whether or not you have worked at a wellrecognized company <p> <li> <li> <p> Whether youre sure that you check every single box perfectly <p> <li> <ul> <p> <p> <p> <strong> We Do Care About <strong> <p> <ul> <li> <p> Your passions professional or otherwise <p> <li> <li> <p> Your wellinformed opinions about design technology teams and process <p> <li> <li> <p> <strong> You <strong> <p> <li> <ul> <p> <p> <p> <p> <p> $147290 $156560 a year <p> <p> <em> The salary range for this position is <em> <strong> <em> $147290 to $156560 per year <em> <strong> <em> in line with our companywide equitable pay scale <em> <p> <p> <em> Placement within this range will be based on the competency level of the candidate An offer will be made at one of the following tiers <em> <p> <p> <strong> <em> Tier 1 $147290 <em> <strong> <em> Meets minimum qualificationexperience requirements Beyond onboarding will need additional guidance and training to perform key responsibilities of the role <em> <p> <p> <strong> <em> Tier 2 $156560 <em> <strong> <em> Experienced and fullycompetent Beyond onboarding can independently perform key responsibilities of the role <em> <p> <p> <em> To honor our companywide equitable pay system the posted salary range and corresponding tier salaries are nonnegotiable <em> <p> <p> <em> We participate in EVerify Upon hire we will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <em> <p> <p> <p> <p> <em> Due to the nature of our work with the federal government this role is <em> <strong> <em> required <em> <strong> <em> to work from the contiguous United States <em> <p> <p> <p> <p> <strong> Were Coforma <strong> <p> <p> <p> <p> The stress of job searching can make you wonder if youre enough Studies have even shown that women and people of color are less likely to apply to jobs when they dont meet every qualification We believe that you <strong> ARE <strong> enough and that its okay not to meet every requirement Were building a culture thats authentic inclusive and diverse If youre excited to work with us but not sure you check every box apply anyway You may be just right for this role or another one <p> <p> <p> <p> <strong> About Us <strong> <p> <p> <p> <p> We use creativity to get results for clients and the communities they serve <p> <p> <p> <p> Weve honed a modern agile usercentered approach that elevates human needs through thoughtfullydesigned systems and products <p> <p> <p> <p> From connecting families in crisis at the US border to improving the way governments consume COVID19 mobility data through a more accessible and userfriendly tool were dedicated to improving peoples lives through thoughtful technology products and services Together Our crossfunctional team works closely with each other and with our government nonprofit and commercial partners to research design and build better products and services <p> <p> <p> <p> Coforma employs over 100 talented creators Our leadership has decades of experience in improving government digital services from a civic service mindset and a strong record of developing innovative technology solutions for government enterprise and nonprofits <p> <p> <p> <p> We thoughtfully integrate design into product development We are experts in leading the design and development of products to meet business goals build alignment and deliver value through technically feasible and iterative design activities <p> <p> <p> <p> Business objectives and human beings are at the center of our work We work very closely and collaboratively with our partners from solicitation through to delivery to ensure that the solution provides a high level of value to the business Accessibility is never overlooked in our work and our iterative approach validates the utility and delight of the final product <p> <p> <p> <p> <strong> Equal Opportunity amp Inclusive Workplace <strong> <p> <p> <p> <p> Coforma is an Equal OpportunityAffirmative Action Employer All qualified applicants will receive consideration for employment without regard to race ethnicity national origin sexual orientation gender identity or expression religion age pregnancy disability workrelated injury covered veteran status political ideology marital status or any other factor that the law protects from employment discrimination <strong> Background checks and other security clearances may be required for some roles as it relates to the nature of our client work <strong> <p> <p> <p> <p> Our team and our office aims to be an accessible and hospitable place to work We welcome applicants contractors and employees who are committed to improving our culture and practices <p><p>
AML Manager
Company: Plaid
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> At Plaid our mission is to unlock financial freedom for everyone There has never been a better time than now to start building the future of fintech with us Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi and Betterment several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote <p> <p> <p> <p> We are looking for an AML Manager who wants to help Plaid maintain a bestinclass AML compliance program at a fast growing FinTech You will report directly to the AML Officer and will help us implement and scale our AML program Youll work with the AML Officer to build our strategy and help define the processes for managing AML and related risks across Plaidall while seeing around corners and connecting dots in a way that allows Plaid to onboard customers manage risk and enable the business better than our peers <p> <p> <p> <p> In this role youll partner with Plaids Payments business as well as other internal stakeholders across Plaids Risk and Legal teams Youll serve as a point of escalation within Plaid to make hard decisions about what we are and are not comfortable with Youll help us optimize our risk underwriting process allowing us to onboard customers quickly and carefully Youll also engage with various external stakeholders including bank partners payment processing partners customers auditors and as necessary regulators and law enforcement <p> <p> <p> <p> Were looking for the sort of person who is equally comfortable presenting to senior leaders as they are rolling up their sleeves and diving into the details of individual processes and customers If youre interested in a forwardthinking role within an ambitious and dynamic company and are comfortable working in an ambiguous regulatory landscape lets chat <p> <p> <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> The idea of being an integral part of an AML program at a dynamic fastgrowing company Putting in place new processes and supercharging existing processes and structures <p> <li> <li> <p> Being a leader within the team You recognize that leading with influence rather than authority is typically more effective <p> <li> <li> <p> Working with and enhancing AML and CTF policies helping to optimize customer onboarding processes KYC reviews and account opening <p> <li> <li> <p> Developing risk assessments reporting training and transaction monitoring <p> <li> <li> <p> Advising Product Engineering and GotoMarket teams at all levels on laws regulations and policies related to financial crimes and AMLeven or especially when those laws are ambiguous <p> <li> <li> <p> Working collaboratively with crossfunctional partners to develop creative solutions to complex challenges <p> <li> <li> <p> Staying up to date on regulatory and policy developments relevant to fintech companies <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 7+ years of experience in an AMLrelated role or in a similar compliance or risk controlrelated function This includes experience building out policies and procedures conducting AML training investigation management SAR filing and transaction monitoring or public sector equivalents <p> <li> <li> <p> Advanced knowledge of relevant AML BSA CTF OFAC ABC and payment rules related to KYCAML along with in house experience implementing and administering those requirements or public sector equivalents <p> <li> <li> <p> Advanced knowledge of Money Services Business regulations and processes as well as payment processors across various payment rails including ACH RTP and wires Bonus points if youve worked at a payment processor third party sender or a financial institution with exposure to the ACH andor money transmission world <p> <li> <li> <p> Experience in B2B due diligence processes including with fintech or novel businesses <p> <li> <li> <p> Experience balancing crossfunctional stakeholders pushing in different directions This role will reward entrepreneurial and creative problem solvers who approach challenges with curiosity and a solutionsoriented mindset <p> <li> <li> <p> Ability to juggle multiple deadlines in a fastpaced environment <p> <li> <li> <p> Strong analytical organizational and communication skills with impeccable attention to detail <p> <li> <li> <p> Good sense of humor and a roll up your sleeves attitude <p> <li> <li> <p> CAMS or other relevant professional qualifications <p> <li> <ul> <p> <p> <p> <p> <p> $129600 $194400 a year <p> <p> Target base salary for this role is between $129600 and $194400 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans <p> <p> Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid <p> <p> <p> <p> Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom <p> <p> <p> <p> Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a> <p><p>