Positive Customer Experience Jobs in Chicago, IL

76,806 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

full time academic research

Physician Educator

Company: The Illinois College of Osteopathic Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com
full time academic

Academic Physicians - Pediatric Nephrology

Company: The University of Chicago

Location: Chicago, Illinois

Posted Mar 23, 2025

View Details Apply on healthecareers.com
full time academic be or bc

Urologist - Andrology Infertility

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com
assisted living hospital

Resident Care Coordinator

Company: Sunrise Senior Living

Location: Chicago, Illinois

Posted Mar 23, 2025

View Details Apply on healthecareers.com
full time

Emergency Nurse

Company: U.S. Army 3rd Medical Recruiting Battalion

Location: Chicago, Illinois

Posted Mar 22, 2025

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health system full time be or bc

Neuro-interventionalist with Vascular Neurology Expertise, Chicago, IL west suburbs

Company: Endeavor Health

Location: Chicago, Illinois

Posted Mar 21, 2025

View Details Apply on healthecareers.com

Chief Engineer / Head Janitor (Local Union 1)

Company: Five T Management Service Provider Inc

Location: Chicago, IL

Posted Mar 22, 2025

Regular use of hands, tools, and mechanical equipment. Provide technical expertise, information and assistance to the Senior Property Manager in the formulation…

View Details Apply on SimplyHired
sign-on bonus part time

Home Health SLP, Part Time $10,000 Bonus

Company: Residential Home Health and Hospice

Location: CHICAGO, Illinois

Posted Mar 26, 2025

View Details Apply on healthecareers.com
401(k) continuing education credits health insurance

General, Minimally Invasive, and/or Colorectal Surgeon

Company: Chicago Surgical Clinic

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com

Mold Technician (3rd Shift) - Chicago, IL

Company: S & C Electric Company

Location: Chicago, IL

Posted Mar 21, 2025

Ability to use a variety of hand-held tools and air-impact tools. Today, as the world faces extreme weather events and the demand for electricity grows, S&C…

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VP, Quantitative Python Developer

Company: BlackRock Investments

Location: Chicago, IL

Posted Mar 25, 2025

Education: Bachelor's degree in a STEM field with significant focus on programming (Graduate degree preferred).

View Details Apply on SimplyHired

Maintenance Mechanic/Machinist

Company: Mondelēz International

Location: Chicago, IL

Posted Mar 22, 2025

Possesses working knowledge in areas such as pumps, hydraulics, pneumatics, drives, machining of parts, some electrical knowledge, hand tool usage, and welding.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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